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It notes that the NPSA and its attendant regulations and the EMR have
extended the range of institutions covered by the Bank of Tanzanias policy
on disclosure, notably mobile money operators.
The report notes further that the new Microfinance Act is in the draft stage
and that there are other activities taking place like increasing the number of
players in the insurance market in order to increase coverage of the services
to members of the public.
The survey mentions the Bank of Tanzanias mandate to enforce consumer
financial protection and its decision to set up a Customers Complaint Desk
and to require all banks and financial institutions under its supervision to
submit quarterly reports on complaints received and resolutions achieved as
another positive measure to enhance financial inclusion.
The Economist Intelligence Units Global Microscope analyses the overall
regulatory and institutional environment for financial inclusion in more than
50 countries. It examines the policy and institutional environment that
enables providers to offer financial products and services and employ new
technologies to deliver them and ensure safe coverage of low-income
populations.
It is intended to support practitioners, policymakers, investors, and other
stakeholders in advancing financial inclusionto help them evaluate
countries progress in the area and to identify further targets that will yield
additional benefits.
Compared to the 2015 Global Microscope survey, Tanzania did not move in
the rankings; however, Kenya and Rwanda are catching up with it due to
significant improvements in their financial inclusion rankings based on