Ngi thc hin: Nguyn Hong Nam

QUN L CHT LNG

1) Lp k hoch cht lng
B phn : T qun l cht lng.
-D n : Xy dng website bn m phm online
-Chu trch nhim : Nguyn Hong Nam
-Vai tr: T trng t qun l cht lng.
Quyt nh tiu chun
-Tnh chc nng :
Ph hp vi cc nhu cu ca khch hng
Thao tc iu hng ng, tm kim a ra kt qu chnh xc,
thanh ton cn c bo mt v nghip v cao, thanh ton cn
c m bo khng c xy ra li
Phn quyn ng nhp cho cho h thng, ngi c ti khon
mi c ng nhp vo h thng .
-Tnh tin cy
Phi phc hi c d liu khi d liu b mt .
Phn mm phi tha mn cc chun , d ci t .
Thanh ton cn c ng b, khng mt thng tin
m bo d liu giao dch bo mt
-Tnh hiu qu
Trang website phi m bo d s dng, d tip cn, thi
gian x l nhanh.
S dng hp l ti nguyn ca h thng.
-Kh nng bo hnh , bo tr
B phn tester v lp trnh vin m bo website c th
phn tch v sa cha khi gp li.
m bo website c th bo tr , sa cha ring bit ngay c
khi khch hng ang s dng. m bo ttrong sut vi
ngi dng
-Tnh kh chuyn
Trang web phi thch nghi vi mi trnh duyt ph bin IE,
Chrome, FireFox, Yandex, v.v
-Tnh kh dng
Website phi c giao din d hiu v d s dng
Khch hng(ngi dng ) c th hc c cch s dng
trang web

 B phn Tester(Nguyn Hong Nam) c vai tr r sot tt c cc kt

qu chuyn giao cng vic .
Phng php Qun l cht lng
Theo . ISO/IEC 14598.
Quy trnh nh gi cht lng

Quy trnh nh gi cht lng

2) Thit lp khung m bo cht lng
Cc phng php lun ,tiu chun hng dn hp l.
Quy trnh kim sot thay i hiu qu vi i ng lp trnh vin v
tester u t.
Tp trung r xt cc hot ng kim sot cht lng .
Hot ng m
Cng tc m bo cht lng
Thc hin
bo cht lng
Kim tra v nh Kim tra tnh ng n ca cc ti liu d n, - Nguyn Hong
gi cc ti liu d k hoch qun l ri ro, k hoch th nghim, Nam
n
k hoch qun l cu hnh, k hoch qun l
cht lng, yu cu h thng k thut, thit k
h thng, h thng testcase v hi nhp

testcase
Kim tra v nh Kim tra tin trnh lm vic ng theo cc - Nguyn Hong
gi tin trnh lm yu cu, cng thc v yu cu chun ca cng Nam
vic ca d n
ty.
- Nguyn ng
Thnh
o lng cht Dng cc cng thc tnh o cho d n - Nguyn Hong
lng cho d n
xem xt cht lng d n trc mi ln giao Nam
cho khch hng.
-Nguyn
Minh
Tun
nh gi v bo Bo co cht lng d n da trn cc o
co cht lng d
n

- Nguyn Hong
Nam
- NGuyn
Mnh

3) Kim sot cht lng

Phm Duy Tng (PM) s lp vn bn kim sot cht lng .
R xt cc nhm lp trnh.
R xt ban iu hnh
iu tra ngi s dng ngn hng,a ra cc cu hi phng vn.
4) Trin khai cc hot ng hiu chnh
Giai on gia thng 11 ,d n din ra khng theo k hoch, cht
lng phn mm cha t yu cu.
iu chnh : Thu chuyn gia Nguyn Hong Nht 1 ngy vi chi ph
100 nghn /1 ngy.
Giai on cui thng 12 ,b phn tester lm vic vt v,khng kp cho
tin .
iu chnh Nguyn Hu Mnh sang lm h tr b phn Tester cho
Nguyn Hong Nam

Hu