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JOB DIMENSIONS
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Processing payment receipts for fuels, lubricants and rentals ( +/- 1 500 accounts)
ACTIVITIES
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Process direct debits reflecting on bank statements and cash deposits faxed or brought in by customers.
Maintain sound business relationships with all customers by properly receipting payments to their respective
accounts.
Timely resolve customers complaints on issues emanating from deposits made by customers.
To continue to educate customers to quote their account number when doing a bank deposit.
CONTEXT AND
ENVIRONMENT
Because of the unstable economic situation in the country, Cashier must always be alert to deal with possible
Frauds through the use of monetary instruments like fake RTGS and deposit slips, counterfeit bank notes etc.
ACCOUNTABILITIES
- Resolving problems that are to do with receipts.
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Attending to customer queries pertaining to payments made by customers and allocation into accounts.
Date :27.05.2016
Job Holder : MARIAN CHABIKA
Signature :