GREAT GANES INSTITUTE OF TECHNOLOGY UNNAO

BCA(Ist SEMESTER)
SESSIONAL EXAM 2016-17
SUBJECT : BUSINESS COMMUNICATION (BCA-S104)
(Max Marks=50)

SECTION-A
Attempt all
(10*3=30)
1. What is business communication?
2. Define oral communication?
3. Difference between formal and informal communication?
4. Explain principles of effective listening?
5. Communication is blood of business organisation Comment.
6. Write a short note Rumors and Dictaphone.
7. Explain the importance of written communication?
8. Write principles of effective business writing?
9. Describe types of business letter?
10.
Difference between group discussion and meeting?

SECTION-B
Attempt any one from given below
(10*1=10)
1- Explain the barriers of communication? How to overcome from
these barriers?
OR
What are the 7Cs of communication? explain.
SECTION-C
Attempt any two from given below
(10*1=10)
1- What is Grapevine communication? Explain types n reasons of
grapevine?
OR
Elaborate all the medias of oral communication with
advantanges &disadvantages.