HCL Technologies Limited

HCL Technologies Limited

Type

Public
BSE: 532281
Traded as
NSE: HCLTECH
Industry
IT Services
Founded
12 November 1991
Founder(s)
Shiv Nadar
Headquarters Noida, UP, India
Area served Worldwide
Shiv Nadar (Chairman &
Key people
CSO)
Vineet Nayar (VC & CEO)
Revenue
US$ 3.7 billion (2011)
Employees
80,520(2011)
Parent
HCL
Website
www.hcltech.com
HCL Technologies Limited (BSE: 532281, NSE: HCLTECH) is a leading
global IT services company headquartered in Noida, India. It is primarily
engaged in providing a range of software services, business process outsourcing
and infrastructure services. HCL Technologies is fourth largest IT company in
India and is ranked 48 in the global list of IT services providers. HCL
Technologies, along with its subsidiaries, had consolidated revenues of US$3.7
billion, as on 30 Sept 2011 (on LTM basis), and employs more than 80,520
people of diverse nationalities. HCL Technologies has global network of offices
in 26 countries.

History
HCL Technologies is one of the two businesses both of them separately listed
in India falling under the corporate umbrella of, with combined annual 2011
revenues of US$ 6 billion. HCL Enterprise was founded in 1976 and is one of
India's original IT garage start ups.
HCL Technologies is a relatively young company, formed in 1991 when HCL's
R&D business was spun off to focus on the growing IT services industry.
During last 15 years, HCL has expaned its service portfolio in IT applications
(custom applications for industry solutions and package implementation), IT
infrastructure

management,

and

business

process

outsourcing,

while

maintaining and extending its leadership in product engineering.

Services
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rewriting promotional content from a neutral point of view and removing any
inappropriate external links. (June 2011)
HCL provides services across the following business lines Engineering and R&D Services (ERS) - offering services in Hardware,
Embedded, Mechanical and Software Product Engineering.
Enterprise Transformation Services (ETS) - offering services in the
areas of Independent Verification and Validation, Process Transformation,
Data

Management,

Integration

Services,

Architecture

Services,

Disruptive Technology Services, IT Strategy, and Change Management.

 Business

Processing

Outsourcing

(BPO)

division

of

HCL

Technologies Limited has delivery offices across India, UK and USA.[3]

Custom Application Services, - includes customized IT Applications
development, support & maintenance.
IT Infrastructure Management - focuses on End User Computing
Services, Data Center Services, Cross Functional Services, Enterprise
Network Services, Security Services, Integrated Operation Management,
and Mainframe & AS400 Services.
Enterprise Application Services (EAS) - focuses on areas like in ERP,
SCM, CRM, HCM, EPM, BI and Middleware. This group is now part of
HCL AXON, subsidiary of HCL Technologies, formed after HCL Tech
acquired Axon Group plc for 440m cash offer in 2008.[4]
Industries
HCL serves a broad range of industries including Financial Services, Education,
Hi-tech & Manufacturing, Aerospace & Defense, Telecom, Retail & CPG, Life
Sciences, Healthcare, Media & Entertainment, Travel, Transportation &
Logistics, Automotive, Government, Energy & Utilities.
Management Philosophy
In 2005, HCL Technologies commenced on an internal management
transformation program. Vineet Nayar, President in 2005, introduced a new
working model & philosophy 'Employees First, making employees at the
center of the change in the organization. The philosophy recognizes employees
as strategic elements of an organization. It democratizes the company's
functions and its way of working. Today, this unique management philosophy

has been recognized and praised worldwide for empowering employees to

become the drivers of growth.
The philosophy has been the subject of a Harvard Business School case study
and have prompted Fortune magazine to characterize the company under his
leadership as having the worlds most modern management. HCL has been
cited by BusinessWeek as one of five most influential emerging companies,
and it was named Best Employer in India by the global human resources
services company Hewitt Associates.
Recently, HCL ws announced as one of the most Democratic Workplaces by
WorldBlu.
Acquisitions and Joint Ventures
The company acquired Capitalstream, a US BFSI product company for US$40
million in February 2008. Capitalstream's Finance Center product is an addition
to HCL's current product addressing the BFSI market - Penstock, the product
that HCL launched in 2007.
On 15 December 2008, HCLT acquired the UK based AXON Group for
US$658 million, which was renamed HCL Axon.
HCL India
HCL Technologies roots in India go back to the year 1993 when its wholly
owned subsidiary HCL Comnet (The Infrastructure Services Division of HCL
Technologies today) was instituted to focus on the domestic communication and
connectivity services market. One of the early entrants in India market its first
assignment was to partner with a leading Financial Institution to establish the
worlds first floorless stock exchange. Over the years, HCL diversified its
portfolio to provide end-to-end enterprise IT infrastructure solutions and went

on to pioneer the Offshore Remote Infrastructure Management Industry in

2002-03. In year 2007, the company took over a larger role within the HCL
Technologies group to front-end HCL Technologies complete portfolio in the
India market. Today this team, known as HCL Technologies India, is delivering
end to end IT solutions across Applications and Infrastructure using its
Business Aligned IT Services to Indian IT organizations across Industry
sectors like:

Banking & Financial Services

Insurance

Life sciences & Healthcare

Energy & Utilities

Government & Defense

Media, Publishing & Entertainment

Manufacturing

Retail

Education

Real Estate
HCL is known to collaborate with forward looking customers through the
following 3 engagement models:

Systems Integration- Focus on Complex implementation involving

multiple technologies with turnkey programme management and partnerships
across IT and Non IT like IBMS, DC Build components

Managed Services- ITIL driven Proactive Full or Discrete IT Managed

Services delivered in various models like RIM, complete onsite or hybrid. A
strong pedigree of Network & Managed security services in India we have
today leadership positioning in RIM with right Global partnerships available
like Cisco Managed Service Partner, HP, BMC, IBM and large skill pool of
ITIL certifications.

Strategic Sourcing- Focus on transformation benefits to the customer in

a collaborative model to resolve common business problems using the right mix
of people, technology and process
Some of core Services offerings include:
Infrastructure management Services ( IMS)

End-user computing

Datacenter Operations& transformation

Network & Security Services

Cross Functional Services

Integrated Operations Management Services

Communications & Connectivity Services

Enterprise Application Services - services across globally renowned,
packaged applications like SAP, Oracle, TIBCO, Microsoft etc. We are

committed to the Indian Market and will continue to invest more to further
enrich our end-to end IT offerings for this market. Our flexible engagement
models, rich heritage of technology solutions and over 30 years of leadership
across service areas give us a strategic advantage to meet the nation's IT needs.
Enterprise Transformation Services ? Advise to Execute approach, first to
identify the key challenges faced by organizations and areas of optimization and
then to execute the remedies to streamline the operations across Business
Process, Application, Information and Infrastructure landscape.
Custom applications - World-class application development, maintenance, and
consulting outsourcing-services to help increase customer's productivity and
minimize their total cost of ownership.
HCL's Engineering and R&D Services HCL's Engineering and R&D
practice partners with global enterprises & technology firms to develop world
class products & solutions and also helps them in strategically reducing their go
to market time. We help customers in creating the solution delivery ecosystem
to build market leadership. With a 13000+ strong team, we are developing
engineering products, solutions and platforms across industries including
Aerospace and Defense, Automotive, Consumer Electronics, Industrial
Manufacturing, Medical Devices, Networking & Telecom, Office Automation,
Semiconductor, Servers & Storage and Software Products.
Telecom Expense management - Gain Share model to reduce Telecom
expenses Voice (Enterprise, BB, PSTN), Data (Internet, Enterprise, Backup),
Video and positively impact clients operational expenses.
Strategic Cost & performance management - Provide 100% Cost
Transparency; Reduce operations Cost substantially; and move from Fixed Cost
to Variable Cost Model across IT, Print and Telecom expenses providing 24*7

Proactive Management Services to improve performance, better visibility and

control.
Managed Print Services - 100% Cost transparency and reduction in Print Cost
using unique MPS model ? powered by Xerox.
Our services are backed by an extensive direct support infrastructure spread
across 550 locations nationwide, which offer 24 x 7 support offering for critical
sites.
HCLs Employee First philosophy has also helped in Customer Engagement.
HCL has been consistently rated as No. 1 in Customer Satisfaction by DQ
IDC survey. This philosophy has empowered employees and has drastically
reduced the attrition rates. In 2009, HCL has been rated by Hewitt Associates as
the No. 1 Employer in India.
HCL is known to be the harbinger of technology in the country. Our
partnerships with technology leaders like Cisco, Oracle, SAP, Cisco, EMC,
Microsoft, Dell, Sun, HP, IBM, CA go back to the time when India was being
recognised as a growing and strategic market. Along with global capability,
HCL has leveraged such relationships to create value for Indian customers and
provide them services which not only helps them reduce IT costs but also
enables them to stay ahead of competition.
We are committed to the Indian Market and will continue to invest more to
further enrich our end-to end multi- service offerings for this market.
HCL Offices in India
Global HQ : HCL Technologies Ltd
Corporate Office
A-10/11, Sector - 3
Noida - 201 301, Uttar Pradesh, India

Tel.: +91-120-253-5071
Fax: +91-120-253-0591
HCL Technologies Ltd
ETA- Techno Park Block I
SPECIAL ECONOMIC ZONE
33, Rajiv Gandhi Salai, Navallur Village and Panchayat,
Thiruporur Panchayat Union, Chengalpet Taluk,
Kanchipuram dist, Chennai 603 103.
Phone No. 044 47461000
Fax : +(91) 44 67412222
HCL Technologies Ltd
ETA- Techno Park Block IV
SPECIAL ECONOMIC ZONE
33, Rajiv Gandhi Salai, Navallur Village and Panchayat,
Thiruporur Panchayat Union, Chengalpet Taluk,
Kanchipuram dist, Chennai 603 103.
Phone No. 044- 47464000
HCL Technologies Ltd
ELCOT SEZ Unit -I
Special Economic Zone
602/3, 138, Shollinganallur Village,
Shollinganallur - Medavakkam High Road,
Tambaram Taluk, Kancheepuram (Dist),
Chennai- 600 119. Tamilnadu, India
Phone No. 044- 61050000
Fax:+(91) 44 43325443
HCL Technologies Ltd
ELCOT SEZ Unit -II
Special Economic Zone
602/3, 138, Shollinganallur Village,
Shollinganallur - Medavakkam High Road,
Tambaram Taluk, Kancheepuram (Dist),
Chennai- 600 119.
Tamilnadu, India
Phone No. 044- 61053000

HCL Technologies Ltd

50-53, Greams Road
Chennai - 600 006
India
Tel.: +91-44-2829-3298
Fax: +91-44-2829-4969
HCL Technologies Ltd
34 & 35 Haddows Road
Chennai - 600 034
India
Tel.: +91-44-4220-9999
Fax: +91-44-4213-2749
HCL Technologies BPO Services Ltd (C-2, C-3, C-4, C-5)
Unit-2, Block-1, No. 84,
Greams Road
Thousand Lights
Chennai - 600 006, India
Tel : +(91) 44 6622 5522
HCL Technologies Ltd
No. 184-188, 190
192 & 196 Arcot Road
Vadapalani, Chennai - 600 026, India
Tel.: +91-44-2372-8366
Fax: +91-44-2480-6640
HCL Technologies Ltd
D-12, 12B, Ambattur Industrial Estate
Ambattur (AMB-1)
Chennai - 600 058, India
Tel.: +91-44-2623-0711
Fax: +91-44-2624-4213
HCL Technologies Ltd
64 & 65, Second Main Road
Ambattur Industrial Estate, Ambattur (AMB-3)
Chennai - 600 058, India

Tel.: +91-44-2652-1077
Fax: +91-44-4206-0485
HCL Technologies Ltd
73-74, South Phase
Ambattur Industrial Estate (AMB-5)
Chennai - 600 058, India
Tel: +91-44-4393-5000
Fax: +91-44-4206-0441

Business Lines
Business Services
HCL's Business Processing Division (BPO) offers a comprehensive
service range... www.hclbpo.com
Enterprise Application Services
HCL's Enterprise Application Services adopt a platform based approach,
fuelling business optimization ...
Custom Application Services
HCL's application development, maintenance and consulting services
help increase productivity, reduce total cost...
Enterprise Transformation Services
HCL Enterprise Transformation Services (ETS) assists our forwardlooking customers...
Engineering and R&D Services
HCL offers comprehensive range of R&D and Technology services to
Component Vendors, OEMs, ODMs and ISVs...
IT Infrastructure Management
HCL's Infrastructure Services Division (ISD) is India's leading IT
services provider.www.hclisd.com
Industry Sectors
Aerospace and Defense
Avionics, Engineering Design, Defense, IT Applications, Manufacturing
Services

 Energy and Utilities

Electric, Water, Waste and Recycling Management
Healthcare
Providers, Payers Pharmaceuticals

Medical Devices
Concept, Design, Prototype and Validation, Clinical Trials

Semiconductors
Hardware Product Engineering Services, Embedded Engineering
Services, Electrical Engineering & Prototyping, Mechanical Engineering
Services
Travel, Transportation & Logistics
Travel, Logistics, Railroads

Automotive
Sub-system Experience and Services, Engineering Services, Testing
Services , IT Services, Enterprise Enterprise Application Services
Financial Services
Retail & Corporate Banking, Capital Market Services, Insurance
Independent Software Vendors
Powering Revenue Growth, Transforming R&D, Transforming Business
Operations, Enterprise Application Services, Enterprise Transformation
Services, Infrastructure Services, Business Aligned IT Framework

 Media & Entertainment

Publishing, Business Information Services, Gaming ,New Media
Servers and Storage
Servers and Storage Services, BAIT Business Aligned IT Framework,
Managed Services, Enterprise Application Services, Infrastructure
Services, BPO Services
Hospitality
Reservation & Bookings, Customer Acquisition & Retention, Revenue
Management System, Sales Incentive Management System, Key Account
Management System, Mobility
Consumer Electronics
Service Offerings
Government
Capability and Offerings, HCL Differentiators, iGOVERN Solutions
Industrial Manufacturing
Manufacturing and Execution Systems, Enterprise Application Services,
Infrastructure Services, Enterprise Transformational Services, Lean
Manufacturing, Business Aligned IT Framework
Retail & Consumer
Planning, Merchandising and Demand Intelligence, Supply Chain
Management, In-Store and Corporate Systems
Telecom
Engineering Cost Optimization, Ticket Life Cycle Management,
Advanced Technologies Empowerment Services

Everything HCL
Geo Spread
Australia & New Zealand, China, Europe, Hong Kong, India, Japan,
Latin America, Malaysia, Middle East, Singapore, US
About Us
The 3-decade-old enterprise, founded in 1976, is one of India's original IT
garage start-ups. Its range of offerings...
Investors
The trust and confidence our stakeholders exhibited in us is fundamental
to our business. In an endeavor to build on...
Partners
EMC, Microsoft, SAP, TIBCO, Oracle
Services +
'Services +' focuses on some of the future looking and business oriented
services of HCL aimed at creating more...
Careers
At HCL, we believe in 'EMPLOYEES FIRST'...we have a Five Fold Path
to Individual Enlightenment....
Analysts & Advisors
Register and share the latest presentations on HCL's strategic direction,
key service propositions and alerts....
News & Media
See How HCL is making strides in Media and News...
Events
Meet at HCL's enlightened individuals in the upcoming events.

Webinars
Listen and share your views with industry experts in our upcoming
webinars...