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Sample Paper L BEC V PDF
Sample Paper L BEC V PDF
Write one or two words or a number in the numbered spaces on the notes or forms below.
10 am 4 pm.
(2) ................................................................
Time:
Venue:
(4)
(3) ................................................................
(1) ................................................................
Title:
21st February
Date:
(Questions 1 4)
Notes:
Action:
HPC02345 / 12-3-02
Order no./date:
Turn Over
(8) ...............................................
(7) ...............................................
(5) ...............................................
Item(s) ordered:
(6) ...............................................
James Firth
Customer Services
Telephone Message
Client:
Callers name:
HILLS PC SUPPLIES
(Questions 5 8)
Questions 1 12
Conversation One
Conversation Two
PART ONE
B E C VA N TA G E
(12) ....................................................
22 .........................................................
21 .........................................................
20 .........................................................
19 .........................................................
Turn Over
giving an invitation
requesting advice
making a recommendation
G
H
requesting information
changing an arrangement
giving instructions
D
E
confirming information
C
making a complaint
B
18 .........................................................
G
H
missing a presentation
misunderstanding a message
forgetting an address
E
(Questions 18 22)
Section Two
17 .........................................................
16 .........................................................
15 .........................................................
13 .........................................................
Salary:
their
14 .........................................................
(11) .................................................... in
You will hear five short recordings. Five people are talking about a problem that occurred.
(10) ...................................................
(9) ....................................................
Responsible to:
Manufacturing Administrator
Section One
Position:
Questions 13 22
(Questions 9 12)
(Questions 13 17)
PART TWO
Conversation Three
B E C VA N TA G E
Page 60
27 Jos Martnez believes that at first people invested in Pizza Rapida because they
You now have 10 minutes to transfer your answers to your Answer Sheet.
chain in Spain.
For each question 23 30, mark one letter (A, B or C) for the correct answer.
You will hear a radio interview with Jos Martnez, the Director of Pizza Rapida, a pizza delivery
Questions 23 30
PART THREE
B E C VA N TA G E
Page 61
B E C VA N TA G E
Part
1
2
3
4
5
6
7
8
9
10
11
12
One
SUCCESSFUL SELLING
(THE) CENTRAL HOTEL
PROFIT MARGIN(S)
()40/FORTY
(LASER/LAZER) PRINTER
DISPATCH/DESPATCH COMPANY
(ANY) CABLES
(A) DISCOUNT
(THE) PLANT MANAGER
BUSINESS ADMINISTRATION
FLEXIBLE
NEGOTIABLE
Part
13
14
15
16
17
18
19
20
21
22
Two
F
H
G
C
E
F
C
E
H
B
Part
23
24
25
26
27
28
29
30
TAPESCRIPT
M:
F:
M:
Page 62
F:
M:
F:
M:
F:
M:
Three
B
A
B
B
A
B
C
C
Well, ok. Tell him its James Firth, from Allen and
Brown.
Certainly.
Im really not happy at all. We ordered a laser
printer from you last month and
Let me just find the reference on thatah yes,
HPC02345 on the twelfth of March
Yes. Now, the first problem was the delivery.
It came several days after you promised. I dont see
why you use a despatch company if thats what
happens.
Oh dear. No.
And then, when we took it out of the box, we found
youd sent the thing without any cables, so we
couldnt even connect it up. If you think were
going to pay this invoice in full
Well, I am sorry, Mr Firth. Ill check what went
wrong and Ill ask David to ring you. Im sure hell
want to talk about a discount. Will you be in this
afternoon?
Yes. Well, good bye.
M:
F:
M:
F:
M:
F:
M:
B E C VA N TA G E
B E C VA N TA G E
M:
F:
M:
F:
M:
F:
M:
F:
M:
F:
M:
F:
Page 64
M:
F:
M:
F:
M:
F:
BEC V - L
If you think C is the right answer to the question, mark your answer sheet like this:
For example:
For example:
For Part 1:
Write your answer clearly in CAPITAL LETTERS.
Write one letter or number in each box.
If the answer has more than one word, leave one box empty between words.
Instructions
Supervisor:
Centre
Examination
Details
Centre No.
Examination Title
T A
Candidate No.
Candidates Signature
Candidate Name
V A
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DP460/360
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Part 3
1 12 0
1 11 0
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B E C VA N TA G E
Page 65