Hospital Cost Management Forum

MANAGEMENT
BUILDING
BLOCKS
a Architectural Approach
to
Management
Drs. Johny Setyawan, MBA., Akuntan

WHAT IS

MANAGEMENT ?
The Ability to Penetrate, Stay , and Prosper in the Market

MANAGEMENT

LEADERSHIP
Initiate business
Initiate change
Copyright Drs. Johny Setyawan, MBA., Akuntan

SCIENCE, KNOWLEDGE,
SKILLS, TECHNIQUE,
TECHNOLOGY, AND
ENTREPRENUERSHIP
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MANAGEMENT
BUILDING BLOCKS
SATISFIED CUSTOMER
COMMITTED & HAPPY PERSONNEL
SHAREHOLDER VALUE

OBJECTIVES

EXECUTOR

VEHICLE
ENABLER

ATTITUDE

Copyright Drs. Johny Setyawan, MBA., Akuntan

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MINDSET
Kinerja

Keyakinan
Dasar
& Nilai Dasar

Outside View
Inside View

Paradigma
Environment
Copyright Drs. Johny Setyawan, MBA., Akuntan

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MANAGEMENT MINDSET
1.
2.
3.
4.
5.

Tampak
Luar

Sistem
Manajemen

Tampak
Dalam

CORE BELIEFS

Mindset

Sistem pengukuran
Sistem operasi
Sistem organisasi
Sistem penghargaan
Sistem informasi

Prinsip dan Semangat 1

Prinsip dan Semangat 2
Prinsip dan Semangat 3, dst.

AND

CORE VALUES
Pilihan koridor 1
Pilihan koridor 2
Pilihan koridor 3, dst.

PARADIGMA
Prioritas 1
Prioritas 2
Prioritas 3, dst.

Prioritas = syarat yg harus dipenuhi unt survive & prosper di lingkungan (baru).
Prinsip = logika yang diperlukan untuk menjalankan prioritas.
Semangat = daya dorong untuk mewujudkan prioritas yang sulit.
Koridor = karakter yang harus dipelihara agar semangat tetap dimiliki.
Copyright Drs. Johny Setyawan, MBA., Akuntan

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MANAGEMENT
TOOLSET

(technique & technology)

1.

Balance Scorecard (Kaplan)

11.

2.
3.
4.
5.
6.
7.
8.

12.
14.
15.
16.
17.
18.
19.

10.

Continuous improve. (Denton)

E-Hospital (Seybold)
Integrated promo (Schultz)
Real-time mgmt (McKenna)
Loyalty effect (Reichheld)
Corporate values (Andrews)
Technlg acceptance model
(Davis)
Human-computer interface
(Negroponte)
Cognitive org. theory (March)

21.

Strategy dynamics (Moncrieff)

Profitpools (Gilbert)
Core competence (Hamel)
Extended marketing mix
Benchmarking (Camp)
Positioning (Reis & Trout)
Extended ERP (SAP)
BHAG (= Big Hairy Audicious
Goal) (Collins & Porras)
Strategy dynamic (Markides &
Moncrieff)
Value migration (Slywotzky)

11.

Seven Habits (Covey)

22.

Lean Hospital (Mark Graban)

9.

Copyright Drs. Johny Setyawan, MBA., Akuntan

20.

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1.
2.
3.
4.
5.

Misi dan Visi

Tata Nilai
Filosofi
Gaya Manajemen
Rencana Strategik

SISTEM MANAJEMEN

Komponen
Yang
Mendasari
1.
2.
3.
4.
5.

SISTEM
PENGHARGAAN

Sasaran strategik
Tactical target
Operational targets
Functional targets
Targeting System

SISTEM
PENGUKURAN
KINERJA

1.
2.
3.
4.

Competitive remunation
Performance-based reward system
Team-based reward systems
Strategic-based reward system

SISTEM
OPERASI

SISTEM
INFORMASI

1. Functional quality
2. Mechanic quality
3. Humanic quality

1. Kolaboratif
2. Cross-functional

Copyright Drs. Johny Setyawan, MBA., Akuntan

1. Accurate
2. Timely
3. Segmented

SISTEM
ORGANISASI
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MANAGERIAL SKILLS
1. Conceptual Skills = ability to
manage the business and
management process &
systems
2. Human Relation Skills = ability
to exercise managerial roles
3. Functional Skills = ability to
perform functional/technical
aspects of a job/position, e.g.
marketing, finance,
accounting, operations,
nursing, human resource
management functions

Copyright Drs. Johny Setyawan, MBA., Akuntan

FUNCTIONAL
SKILLS

CONCEPTUAL
SKILLS

HUMAN
RELATION
SKILLS

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MANAGERS ROAD MAP

MANAGERS
PORTFOLIO

Managers

Managers

Human Asset
(People)

Other Assets
(Function)

Working
Areas

Tool-Set

Managers
Working Areas

Copyright Drs. Johny Setyawan, MBA., Akuntan

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Thank You for Your Attention

CHANGE

Copyright Drs. Johny Setyawan, MBA., Akuntan

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