PERSONNEL REQUISITION

Job Title: Customer Service Representative

____________________
Report to: Branch Supervisor
____________________
Department: Customer Service
_____________
New Headcount
2
Yes
Budget Approved
Yes
No
Date Needed :
ASAP
Replacement
Replace Who (Name) Yes
No
_____________________________

No
No

Category
Shift
Site:

Permanent
Contract

Cebu

Yes

No
Yes

Date From _____________________

Date To
_____________________

Reason for Request:

* For New Branch
Job Duties:
* interacts with a companys customers to provide them with information to address inquiries regarding
products and services. In addition, they deal with and help resolve any customer complaints.

Knowledge
attitude.

: Essential: With effective communication skills and customer oriented

Desirable: Must have at least 1 year experience in Customer Service.

Skills
: Essential: Listening skills ability to work under
pressure/patience/computer
literate.
Desirable: With active listening skills and can do multi tasking.
Aptitude

: Essential:
Desirable:

Name
Requestor:

Christine B. Perez

Department
Head.

Pol Villa

General Mgr.

Cris L. Garcia

Sign & Date

HR Department
HR USE
Name of New Hire : ________________________________
__________________________

Start Date :