You are on page 1of 41

1394

.
:
: ! : ! . : . .
.
.
:...
.
: .
.

Information

Data

Information

organization

Information

Data

.

.


...

... -

:
1 Key Result Indicators(KRIs) :
.

2 )Performance Indicators(Pis
.

3 )Key Performance Indicators(KPIs


.

()KPI
-

- .

KPI

PDCA

KPI

KPI
:
()Net Profit ()Net Profit Margin ( )Gross Profit Margin ()Operating Profit Margin ()Total Shareholder Return ()Economic Value Added ( )Return on Investment ()Return on Capital Employ ()Debt-to-Equity Ratio ()Cash Conversion Cycle ()Working Capital Ratio ()Operating Expense Ratio...--

:
-

:
-

KPI
:
-

""

.


.
" :
.

( )Critical Success Factor


.
. .

:


/


( )SMART .

) specific
) measurement
) Accessable

) ( ) Reliable
) Timing

KPI

():

:
) .
) .

.

( : )Data Warehouse .
" "( Extract, Transform, )Lode
- ( )OLAP


- :


:
:
.


: .

:
( ).
.
/

:
( )
.





:
.


...

) (PI )(KPI
.

.

.

.

:
-

(strategic dashboard) :

(Analytic Dashboard) :

(Operational Dashboard) :

(strategic dashboard) :
.


. .

(Analytic Dashboard) :

.
.
.

...

(Operational Dashboard) :

.
.

:
.
.

.


.
.

HSE


.

.

.

HSE KPI
Incident/event

Compliance
.1

.1

% ....

.2

.2

.3

.3

.4

.4

.5

.6

.7

Culture
.1

( )

Management

.2

.3

H S

.4

Communication

.1

.2

.3

Audit

.1

.1

.2

.2

Resoures
.1

.2

PPE

.3

Environment

.1

.2

.3

.4

.4

.5

.5

.6

Contractors
.1

You might also like