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Object: Expiration of Service Contract

Dear John,
Thank you for being such a long-time valued customer of Doe Systems.
Our records indicate that your Service Support Contract with us will expire on . A Renewal Agreement
is enclosed. To ensure continued service and support, please sign and return it immediately. There is no need
to enclose payment; well bill you later.
Our fast, responsive service and support gets your critical business computing systems up and running. When
theres a problem, we are there to help. Speedy repair or replacement minimize downtime and keep your
business going.
During the past twelve months you have been using our services frequently. Let me show you precisely how
much you actually saved:
Service
Help desk phone calls

Hours spent
15

A customer without a service contract would have spent a

total of $0,00 for the shown services. Having the service support contract, you saved $1.000,00 in
the past 12 months!
As a continued customer that has been using our support services for a period of years, you are now
entitled to a special discount of off our standard price.
RegionalCenterTo lock in the discount renewal fee and avoid paying the full contract price, act now before
your current contract expires. Renewing now also ensures that your service coverage will continue
uninterrupted.
Sincerely,
Name
Key Account Manager
(800) 123-4567
name@mail.com