Examples of OD Interventions

Human Process
T-groups

Human
Management

Resource

Process consultation

Goal setting

Third-party intervention

Performance appraisal

Team building
Organizational confrontation
meeting

Reward systems
Career
planning
and development

Intergroup relations

Managing workforce diversity

Technostructural
Formal structural change
Differentiation and integration
Cooperative unionmanagement
projects

Employee wellness

Strategic
Integrated strategic
management
Culture change

Quality circles

Strategic change

Total quality management

Self-designing organizations

Work design
Table 83
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HR Scorecard for Hotel Paris

International
Corporation*

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Note: *(An abbreviated example showing selected

HR practices and outcomes aimed at implementing
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the competitive strategy, To use superior guest

services to differentiate the Hotel Paris properties
and thus increase the length of stays and the return
rate of guests and thus boost revenues and
profitability)

Figure 84

Evaluating the Training Effort

Designing the study
Time series design Controlled
experimentation Training effects to

measure
Reaction of trainees to the program
Learning that actually took place
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 Behavior that changed on the job

Results that were achieved as a result of the
training

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95

Time Series Training Evaluation Design

Figure 85
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97