Melisa Robinson

Education:
Tulsa Community College
Associate of Arts (Psychology), 2009
Oklahoma State University
Bachelor of Arts (History), 2011
Oklahoma State University
Bachelor of Science (Biological Sciences)
Scholarships:
OSU S-STEM Scholar
Honors Wentz Scholarship

Tulsa, OK
GPA- 3.65
Stillwater, OK
GPA- 3.7
Stillwater, OK
Expected graduation date: May 2018
2016 to present
2016 to present

Experience:
Firstar Bank
Tulsa, OK
Part Time Bank Teller/Personal Banker
January 2014 to August 2016
Worked in an independent or team environment utilizing both oral and written
communication skills
Exceeded expectations with cash handling and balancing
Assisted with the development of the current teller rules and procedures manual
Developed and carried out security procedures for opening and closing the bank
Created and maintained professional interpersonal relationships with bank customers
F&M Bank and Trust
Tulsa, OK
Customer Service Representative
August 2011 to December 2013
Over one year as the Vault Teller, oversaw cash maintenance and distribution
Worked within a team structure and on an independent basis
Responsible for the training of new personnel
Carried out security procedures for opening and closing the bank
Upheld quality customer service standards with bank customers
Tulsa Zoo & Living Museum
Tulsa, OK
Customer Service Representative/ Cashier
March 2005 to March 2008
Maintained crowd control and protected exhibits in the Living Museum
Voluntarily trained new employees in sales, security, and admission departments
Provided exceptional support in customer relations department
Leadership/Community Involvement
Secretary of TCCs Club of Medical and Natural Sciences
Member of Phi Theta Kappa Honor Society

August 2015 to May of 2016

August 2015 to present