In general, a norm refers to the average or typical performance of a group of
people. This could involve results from a test or refer to phenomena like the average weight of a population. However, in social research norms refer to conventionalized ways of acting or behaving (see NATURALIZATION). Social norms are usually unwritten expectations about the appropriate ways that people should behave. They are handed down from generation to generation through socialization, often via NONVERBAL COMMUNICATION or through discourses.