Professional Documents
Culture Documents
Portfolio Team Charter Excerpt
Portfolio Team Charter Excerpt
Expectations:
All team members are expected to fully participate and contribute. Per
Mike Markel (2016), and his take on collaboration, team members will be
required to maintain professionalism, honesty, and open mindedness. All
team members are expected, but not limited, to the following duties:
Conflict
Management:
Using the conflict management style from Killman and Burrell at MIT, if
conflict should arise between group members, the following steps should
be taken towards resolution:
1. Bring issue to the attention of the project manager
2. Project manager will hold a group meeting to discuss conflict
3. Create a plan to resolve conflict and prevent future conflict, agreed
upon by all members.
If all steps above are followed by the team members, and the conflict is not
resolved, the group should follow the guidelines outlined in the Steps for
Dismissal.
(Killman, 2001).
References:
Killman, T., & Burrell, B. (2011). Conflict Management. Retrieved September 22, 2016, from
http://web.mit.edu/collaboration/mainsite/modules/module1/1.11.5.html
Markel, M. (2016). Practical Strategies for Technical Communication (2nd ed.). Boston, MA:
Bedford/St. Martin's.