Expectation

Conflicts will be dealt with diplomatically and on a vote-based system, where in case of a tie the
project manager will have the final decision (Markel, 2013). All members are expected to take on
responsibilities such as, but are not limited to; timekeeping, academic integrity, civility, and full
participation. Team members will be expected to:

Complete any assigned task in an effective and timely manner, whereas to not disrupt the
flow of progress
Keep timesheet updated for any tasks worked on outside of the scheduled meetings
Execute professionalism while supporting other team members with their tasks
Forewarn the project manager of any possible delays in their respective assignments
Follow all expectations and objectives stated by the charter or be held accountable based in
the Resolving Conflict section

Resolving Conflict
When resolving a conflict, all team members should proceed according to the steps below:
1. Find the source of the conflict between team members and decide on issue importance
based on priorities, principles, or values involved (Williams, 2016).
2. Discuss aforementioned conflict with a designated mediator or team manager
3. All team members will be informed of the areas of agreement and disagreement between
the conflicting views
4. All team members will take a vote where majority wins. If in case of a tie, the project
managers vote will be the final decision.
If all steps in Resolving Conflict have been adhered to and a resolution was not
reached upon within the group, the Corrective Policy outlined in the following
section should be instated.

References:
Markel, M. (2013). Practical strategies for technical communication. Boston, MA: Bedford/St.
Martins. 40.
Williams, Scott. "Conflict Management - Style and Strategy." Leader Letter. Wright State
University, n.d. Web. 22 Sept. 2016.
<http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm>.