Edelman Atlanta

1075 Peachtree Street NE #3100

Atlanta, GA 30309
September 13, 2016
Tom Ford
977 Lane Street
Somwhereville, NC 23456
Dear Mr. Ford:
I want to apologize for my recent actions. I take client satisfaction very seriously, and I am very
open to doing whatever I can to ensure you are happy with the work I am doing for you.
In the past, I have mentioned to you that my office phone is the least effective way to get in
contact with me due to the fact that I conduct a majority of business outside of my office. For the
quickest response, please feel free to call my cell phone. My number is (704)-640-0019, and the
best time to call are weekdays between 2:00 p.m and 5:00 p.m. I am working on checking my
email regularly, so that can be an option for you as well. I wish to have a meeting with you and
your team over dinner to further discuss what I can do to improve our relationship.
Again, I hope you can accept my apology concerning my previous inconsistencies. I look
forward to meeting with you and hope to continue working together in the future.
Sincerely,

Zavia Rudisell