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Časopis Moderna Uprava Broj 1 PDF
Časopis Moderna Uprava Broj 1 PDF
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Republika Srpska / Agencija za dr`avnu upravu
MODERNA UPRAVA
78000
web site: www.adu.vladars.net
e-mail: adurs@adu.vladars.net
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200
. 07.3-83-22/07 03.05.2007.
ISSN 1840-2283
2450
2008.
MODERNA UPRAVA
LIST OF CONTENTS
.........................................................................................................................7
ARTICLES
I ..................................9
LEGISLATIVE ASPECTS OF GOOD ADMINISTRATION
1. . : "
" ...............................................................................................................11
Petar Kunic, PhD: "GOALS AND DIRECTIONS OF THE PUBLIC
ADMINISTRATION REFORM IN BIH AND RS"
2. . : "
" .........................................................................................21
Mirjana Radjenovic, PhD: "POSITION OF ADMINISTRATIVE LAW IN THE
LEGAL SYSTEM OF RS"
3. . : "
" ...................29
Valerija Saula, PhD: "EUROPEAN OMBUDSMAN PROTECTOR OF THE
CITIZENS' RIGHT ON GOOD ADMINISTRATION"
4. . : ",
"................................................................................................37
Mile Dmicic, PhD: "MODERNIZATION, PROFESSIONALISM AND IMPROVEMENT OF THE LOCAL SELF-GOVERNANCE IN THE SYSTEM OF CONSTITUTIONAL CHANGES IN BIH"
5. . : "
" ..............................................................................................................59
Snezana Savic, PhD: "DISCRIMINATION AND HUMAN RIGHTS AND FREEDOMS"
6. . : " :
: "......................................................69
Zdravko Zlokapa, PhD: "PUBLIC SECTOR REFORMS: COULD IT HAVE BEEN
DONE BETTER? WASHINGTON MODEL OF THE NEW PUBLIC
MANAGEMENT: BEGINNINGS AND RESULTS"
MODERNA UPRAVA
MODERNA UPRAVA
V A ................................................................................135
PRESENTING THE CSA RS
13. : " . " ...............................................................................................................................137
Vladimir Karajica, MA: "PRESENTING THE CIVIL SERVICE AGENCY OF THE
REPUBLIC OF SRPSKA interview with the Director, Mr. Dragomir Kutlija"
VI ..............................................................................................147
COURT PRACTICE
14. : " "..........................................................................................................................149
Djuradj Kozomora: "SYSTEM OF CONTROL OF LEGALITY OF ADMINISTRATIVE DOCUMENTS"
VII ..............................................................................159
VIEWS AND OBSERVATIONS
15. : SEPARB
............................................161
Andrew Mcbridge: SEPARB AND THE PUBLIC ADMINISTRATION REFORM
IN BOSNIA AND HERZEGOVINA THE PROJECT PERSPECTIVE
16. : " "..........................................................................................................................165
Sanja Tajisic: "ACHIEVEMENT AS A CHALLENGE FOR CIVIL SERVANTS"
17. : "
".........................................................................169
Dalibor Copic: "IMPORTANCE OF ENGLISH LANGUAGE IN A PROCESS OF
ADMINISTRATION REFORM AND TRANSFORMATION"
VIII .................................................................................................................175
REFLECTION
18. : " " ...........................177
Tiho Dzakic: "DERIVATIVE COMMUNITARIAN LAW"
19. : " "............................................................................183
Huzeir Glamocak: "CENTRAL PERSONNEL DATABASE IN THE REPUBLIC
OF SRPSKA CIVIL SERVICE"
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(new public menagment)
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Executive Summary
Reform of public administration is a complex and long lasting process and
forms an important element of the whole process of the transitional reforms. A marketoriented society, such as the Republic of Srpska and Bosnia and Herzegovina in its
entirety is, requires reformed administration which follows the standards that forms the
basis of public administration of developed democratic countries.
How successful reform is shall be measured primarily by its capability to
provide for efficient service delivery to business and to citizens with use of the smallest
possible costs. A special challenge for reform of public administration comes from
general political consensus for the joining of Bosnia and Herzegovina into European
integration.
Wider integration requires adaptation of the legal system to new challenges,
involving intensive legislative activities, and especially the building up a new legal
system on the basis of Acquis Communautaire.
Aims and directions of public administration reform are established, whereas for
the process of the reform and its direction an understanding of its significance by
political factors are of crucial importance and that those in power plan and organise for
these changes carefully.
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Executive Summary
There have been numerous discussions in the past and today about work relations of civil servants and the place of legislation which defines them in legal theory.
All of them can be formulated, according to their content, in the following directions
from the understanding of duality of work relations (workers and public servants), to
concept of singularity of work relations, to the modern concepts which differentiate administrative from other work relations, and, in accordance with that, legal systems
applied on those relations.
The fact is that administrative relations are, according to a lot of their characteristics, specific relations, and legal criteria which regulate them are different from
general labour-legislative criteria, creating a special system of so called administrative
law.
In the legal system of the Republic of Srpska, work relations of civil servants
are defined almost completely. Special administrative legislation is applied on them,
which is incorporated into administrative law as a legal branch on one side, and, on the
other side, it is connected to existing regulations of administrative-legal branch.
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Executive Summary
The author of this paper showed in brief tenure and dealing with complaints at
the European Ombudsman.
The European Ombudsman was established with the Maastricht Agreement,
when the European Union was established. The main task of this institution is to follow
execution of EU citizens' right on good administration.
Physical and legal entities which think that an EU body or institution has
violated their right on good administration may submit an appeal with the European
Ombudsman.
In order to efficiently solve problems of citizens who submit appeals which are
not included in the authority of the European Ombudsman , this institution cooperates
with national institutions for protection of civil rights and freedoms, through European
Ombudsman Network, as well as in other ways.
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(2) ,
, , ,
, ;
(3) ;
(4) , ;
(5) (
, , );
(6) ;
(7) ( , );
(8) ;
(9) ;
(10) .
, ,
, , :
1)
,
. ( )
.
.
,
.
56
MODERNA UPRAVA
2)
:
;
;
.
3)
, , , , .
4)
.
.
5)
, .
6)
,
, ,
.
7)
, .
:
( ) ,
.
Executive Summary
In order to improve conditions for organization and functioning of local
authorities in delivering services to citizens, it is necessary to ensure full professionalisation of public services, modern and professional leadership, competent and motivated staff in local administration, dedicated to local administration development. There
should be a higher degree of delegating authorities to local self-governance units,
depoliticization of public and administrative functions, defining the way and scope of
transfer and duties for appropriate and regular financing of performance of transferred
Republika Srpska / Agencija za dr`avnu upravu
57
MODERNA UPRAVA
58
MODERNA UPRAVA
, . ,
. , . ,
. , , . , .
, ,
.
" - . ,
. ,
, ,
. ? .
, , ,
. , ,
".1
. , ,
, ,
, , ,
, . ,
, , ,
, , . .
.2
, ,
, . ,
1
., , , 1996, . 7
. ,
, 2003.
59
MODERNA UPRAVA
.
, , , .
, , , . , ,
,
, . .
,
,
.
. , , . , . , , .
?
,
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.
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, .
,
,
.
, , "
, ,
3
4
. , . . . 126.
. , . . . 12127.
60
MODERNA UPRAVA
".5 "
''
'',
".6
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,
,
, , ,
". 7.
, ,
. "
5
. , ,
12/2006, . 306.
6
.
7
.
8
, .Belgian linguistic case (Application no.1474/62), ECHR Judgement of 23 July
1968.
Republika Srpska / Agencija za dr`avnu upravu
61
MODERNA UPRAVA
".9
, , 2. . 1, 26. , , ,
2. 2. .
,
(, 1),
(, 1 2), . 11 , - .10
, ,
,
, 14. "
, , , , , ,
, ,
, , ".11
,
K, . 12 K .
.
. 1.
"
, ,
, , , ,
, , , ".12
,
.
IV ,
()
, , II ,
, , ipso iure
9
, , . , , 1990.
.
11
.
12
.
10
62
MODERNA UPRAVA
, .
,
,
,
.13
, ,
. , II,
, . 1.
"
".
2. , : "
.
". 3. ,
2,
: ,
,
, ,
,
, , ,
, , ,
,
, , ,
.
4.
"
1 , , , , ,
, ,
, , ".
, 5. , ,
1991. ,
.
6. '' , ,
,
2. . , ,
13
: , . , , , 1999
Republika Srpska / Agencija za dr`avnu upravu
63
MODERNA UPRAVA
7,
1 .
1
. :
1948 .;
14 1949, 12,
1977; 1951.
1966; 1957. ;
1961. ;
1965. ;
1966.
1966. 1989. ; , 1966;
1979. ; , 1984. ;
1989. ;
1990;
1992. .
, 8. ,
, 1 ,
.
, X , , 2,
II ,
.14
, , , 1, , , . 5.
. 10. , ,
, , , , ,
, , , , ,
. 16.
14
64
MODERNA UPRAVA
.
,
, 40, 3, ,
, .
, 48,
, ,
49,
,
.15
,
. .
.16 ,
, ,
,
.17
2.
,
, , , ,
, , ,
,
.
3.
, , , ,
, , , , , , .
, ,
, , .
,
, .
22.
,
.
15
, . . . , , 2005.
. , . 16/2003.
17
1. .
16
65
MODERNA UPRAVA
18
.19
.
1, 2, 4. 25.
, ,
,
, .
. 1, 2. 5.
.
, , ,
, , . ,
, . ,
. . , , . . ,
, . ,
. . : , ,
, , , .
. , ,
.
, -
. , ,
. , ,
, . ,
,
-.20
,
,
, .
.
, , ,
.
, , ,
.
18
. , . 12/2003.
. , . 5/2004.
20
. , .
19
66
MODERNA UPRAVA
, . ,
, , , .
Executive Summary
The idea of human rights and freedoms and their implementation and protection
are expressed through equality of people before law, i.e. no discrimination in any way.
Speaking about legislation, there is no discrimination in Bosnia and Herzegovina and its
entities. It is, besides the Constitution, specifically excluded and forbidden in numerous
pieces of legislation. However, the question of actual discrimination is still open. A lot
of things still have to be done to eliminate it, the most important being raising political
awareness and general knowledge of citizens, which is a task not only for state
institutions but also for civil sector.
67
MODERNA UPRAVA
68
MODERNA UPRAVA
.
: ?
A :
.
,
.
, . , ,
, - (, , 2004: 85; : , , 2006: 75 ).
,
.
"
. "
.
1.
.
,
,
. , ,
,
.
. ,
.
69
MODERNA UPRAVA
,
,
, .
, ,
"" (
)
.
.
.
,
.
(World Bank
IMF)
. , ,
,
.
2.
. OECD-
,
, M. Thatcher, .
,
.
.
,
(Dallek, 1999: 94). ,
,
. ,
.
70
MODERNA UPRAVA
,
: + ,
.
,
,
, , , .
,
, ,
,
" " , , , ... , ,
.
, (19791999)
2,5
( 6.590.000 4.048.000) ( , 2006: 7778).
,
;
, , .
. Rus ,
(Rus, 2001: 22). Drucker "
25.000 . ,
, , , , '
'.
" (Drucker, 1992: 55).
,
Osborn- Gaebler- "Reinventing Government". , 1
1
" "
.
Richard-a P. Nathan-a David-a Osborn-a
"reinventing" . "
", Nathan, " . . Gaebler
Osborn- . In Search of Excellence in
Government .
Reinventing the Corporation John-a Naisbitt-a. (
),
Republika Srpska / Agencija za dr`avnu upravu
71
MODERNA UPRAVA
, 1992. .,
.
" "
,
,
, : "
1930- 1940-
,
1990-" (Osborn Gaebler, 1992: 12).
.
,
, ,
, :
- ,
, Osborn-a Gaeblera, , ;
- ,
(Community-owned government);
- ,
;
- ,
, , ;
- ,
;
;
-
;
- ;
- ,
;
- ,
;
-
(Osborn Gaebler, 1992).
, Osborn Gaebler,
, .
, .
, , " (Richard P. Nathan, 1995: 213).
72
MODERNA UPRAVA
,
/ ,
,
, , , .
,
. , , ,
.
,
(Peggy Liu, 1992).
3.
,
,
, .
" ".
,
, , , Eckhard-a
Schroeter-a, (Schroeter, 2007: 612).
, Wescott-
- (Wescott, 2004).
OECD,
(Schroeter, 2007: 613).
110
(, 2005: 158).
Rus
. ,
, , (Rus, 2001: 22).
. , , .
Republika Srpska / Agencija za dr`avnu upravu
73
MODERNA UPRAVA
. ,
Rus , "
"
" "
2 (Rus, 2001: 22).
, , , ?
,
;
,
;
;
;
.
,
,
, , .
, .
. ,
(Schedler
and Proeller, 2007). ,
;
2
, ,
""
" ".
74
MODERNA UPRAVA
,
(, 2001: 268). ,
"american life",
"" .
.
;
.
4.
,
. ,
, ,
.
.
.
. Kotchegura Miller-a,
,
(" "
) (Kotchegura, 2004: 139).
,
-
. ,
.
:
= + (
)
,
.
Republika Srpska / Agencija za dr`avnu upravu
75
MODERNA UPRAVA
, .
.
. , ,
,
,
. , ,
, ;
,
.
,
Bruxelles-a
.
Kotchegura , ,
, ,
.
"",
. ,
,
. (Kotchegura, 2004: 143).
, ..
Stiglitz, ,
. ,
, ,
(?)
;
, ,
. - . ,
;
,
.
76
MODERNA UPRAVA
" " ,
, (Stiglitz, 2004).
Executive Summary
This paper deals with the New Public Management and its so called Washington
Model, which represents one of three most dominant models in Public Administration
Reforms today. According to classification offered by Inge Perko, the second option is
so called Swedish Model, and the third, although not profiled enough, is the DanishDutch Model (Perko Inge, 2004: 85; in more details in: Perko eparovi Inge, 2006: 75
and further). We are dealing with the Washington model because it is widely accepted
and it is most often implemented in countries implementing its Public Administration
Reform, and it is almost synonymous to the New Public Management.
77
MODERNA UPRAVA
78
MODERNA UPRAVA
,
,
,
.
,
.
. ,
,
, ,
. ,
,
.
1.
,
2002. 1, ,
.
2,
, .3
1
, . : . , , , 2004, . 283286.
2
. . , . , . . ,
, ,
2004, . 399400; . , , , 2000, . 226234.
3
1. LXXVI, 69. 2.
.
28 ,
.
Republika Srpska / Agencija za dr`avnu upravu
79
MODERNA UPRAVA
()
4,
,
, 2/3
.5
, 2/3
,
.
6
.7
.8
9,
.10
,
, .
.11 ,
, , ,
"" , .
,
o.
4
,
,
, ,
.
5
LXXVII, 70. .
6
.
7
.
8
,
.
9
. . ,
, 1970, . 608; . , , , 1996, . 147.
10
,
, . .
, , , . 12/06,
. 1112.
11
. . , , ,
2000; . , , , 2000. .
80
MODERNA UPRAVA
.12
,13
,
.14
15
,
.16 ,
,
, . 17
.18
19
.20
12
: . ,
, , . 12/05, . 1926.
13
, .
14
: . , ,
, . 7/06, . 109.
15
, ,
. . . , , , 1997.
16
. . . ,
, , . 12/02, .
651660.
17
II, 2. .
18
.
. ,
, , .
133144.
19
. , , , 2002. , . 303.
20
14. , 7.
.
Republika Srpska / Agencija za dr`avnu upravu
81
MODERNA UPRAVA
2. 21
22
.
,
.
.
, .
,
,
.
2/3 ,
.23
,
2/3 ,
.24
,
.
, .
.
21
: . , ,
, . 1/04, . 360.
22
2. LXXXVIII, 116.
. ,
.
23
LXXXII, 70. .
. ( 49. 2)
.
24
,
, .
82
MODERNA UPRAVA
,
.
, ,
.
,
25.
, , ,
, ,
.
,
, .
,
.
, ,
, .
. ,
, . ,
46. 47. ,26 . ,
,
.
,
.
. .
. ,
, , ,
. ,
27,
25
115. 1. 1. 2. ,
, 1. LXXXVIII 2.
,
.
26
" " 29/05.
27
, .
Republika Srpska / Agencija za dr`avnu upravu
83
MODERNA UPRAVA
28 .
,
.
3.
, ,
,
.
,
.
.
, ,
29,
,
. ,
,
.
2/3
,
.
, ,
.
,
.
, ,
,
,
.
28
.
,
.
,
, , . ,
.
29
84
MODERNA UPRAVA
Executive Summary
There is no doubt that in post-Dayton Bosnia and Herzegovina, and in the
Republic of Srpska as its entity, there is a permanent possibility of violation of
somebodys national rights and interests, which can influence long-term development of
democratic relations. This is especially the case in the area of legislation, since a
political or national majority in the parliament can pass such laws which violate interests
of other constitutive nations. Therefore, existence of the Council of Peoples as an
institution for protection of vital national interests in the Republic of Srpska is justified
in any way. However, to make it efficient and to justify its existence, it is necessary to
determine vital national interests more precisely, because the stipulations in the Constitution are not harmonized and completely defined in this part, which can lead to severe
politicization and misuse of this body for improper purposes. Moreover, it is also
necessary to determine which acts can be a subject to start this procedure, and how to
simplify it and make it more precise in the way that will remove any inconsistency in
implementation of this important constitutional and legal mechanism.
85
MODERNA UPRAVA
86
MODERNA UPRAVA
15
,
,
.
,
,
,
.
I
.
, . ,
,
. ,
, 14 ,
" ".
,
, ,
.
,
1994. 1999. , ,
,
:
Republika Srpska / Agencija za dr`avnu upravu
87
MODERNA UPRAVA
,
( )
.
,
,
,
,
,
.
, ,
, . ,
,
,
, ,
.
, , ,
.
II
,
, 1999.
,
/ , ,
.
.
, , , ( ). , , ,
.
.
. ,
,
88
MODERNA UPRAVA
. , , , ,
.
.
,
50 ,
.
2001. 2003. , a
,
.
,
,
,
, , , .
2004. , /, 2006/07.
, ,
.
III
. ,
, , . -
1995. .
,
.
. , 1000 ,
, , .
, 100
, 10 10.000 ,
1000 , 100
.
,
,
Republika Srpska / Agencija za dr`avnu upravu
89
MODERNA UPRAVA
. ,
, ,
. 1999. ,
.
2007. ,
, , ,
, .
, ,
.
, .
, 24, 25%
10% .
, ,
, .
, .
,
.
, ,
,
,
. , ,
, ,
.
90
MODERNA UPRAVA
IV
, , , ,
,
.
.
,
.
-.
2006.
,
,
.
,
,
,
.
,
,
,
, .
, 1998. , ,
.
Executive Summary
For the period of 15 years of the Republic of Srpska, the local self-governance
has successfully completed Phase One of the transition, implemented principles and
ideas from the European Charter on Local Self-Governance to a large extent, and has
contributed and contributes to fast democratic and economic development. It represents
a powerful generator of overall social and economic development of the Republic of
Srpska. Resources available and achieved level of development and experience are a
guarantee of beginning and development of a new local self-governance, which citizens
see as their right and their duty to steer local development and affairs responsibly and
Republika Srpska / Agencija za dr`avnu upravu
91
MODERNA UPRAVA
actively, whilst creating a new quality of life in local communities in the Republic of
Srpska.
92
MODERNA UPRAVA
.
. ,
, ,
,
, .
- ,
,
()
. ,
,
.
, ,
,
, , .1
1
( ) 21. 1995.
(), 14.
1995. .
, -, ,
, , , ,
. 11
, 4 .
, " ", "
" " ".
Republika Srpska / Agencija za dr`avnu upravu
93
MODERNA UPRAVA
e
e , ,
,
, , ,
.
1.
, 4
,
. 3.
1. , , :
;
;
;
, 7. ;
;
, ;
, ;
;
;
.
,
, ,
.2
, ,
,
, ,
, , 1. 3. .
94
MODERNA UPRAVA
,
9. .3
2.
, ,
.
61. : " , ", 62: " ,
",
.
, 63.
: "
".
, 68. 7.
, ,
, .
, .
3.
, ,
.
,
,
.
, 1. . ,
. , 3
5. 1999. ,
, 18.08.1999. ,
,
6. 2000. , " ", 9/02.
9. , ,
, 23.
,
.
Republika Srpska / Agencija za dr`avnu upravu
95
MODERNA UPRAVA
, /,
, . .4
,
.
4.
,
,
.5
. 1993. ,
1995. ,
.
,
2000. (Rood map), 16
4
10 ,
. /
: -, -, , -, -, , -, , , . , ,
, , 1997.
5
" " : 3/99,
" ",
12/98.
30.06.1999.
.
( , , , , , ,
) .
,
.
96
MODERNA UPRAVA
, . ,
,6
, ,
.
,
, , , , ,
.7
,
,8 ,
, .
.
, 2003. ,
,
. . .
, , " ", , 2005. ,
. 385.
7
Acquis communautire ( ), , ,
, " ",
, ( ),
.
Acquis , , 31 100.000
. : . , .
8
16 , : 1)
, 2) , 3) , 4)
, 5) , 6)
, 7) , 8) ,
9) , 10) , 11) , 12)
, 13) , 14)
, 15) . , 16) .
Republika Srpska / Agencija za dr`avnu upravu
97
MODERNA UPRAVA
5.
,
,
,
,
.
,
.
, ,
, 27.
2003. ,
,
.
,
, 20. 2003. ,
.9
:
e,
,
.
, :
,
,
.
, 30. 2003. ,
.10
9
, 103/03,
" " 4/03.
10
" ", 18/03.
,
98
MODERNA UPRAVA
,
,
.
, , 30.
2003. , ,11
,
.
,
2. 2003. 03.12.
2003. , ,
.
.12 5. 2003. .,
, , , ,
,
, , .13
,
3.
5. ) , ,
29. 2003. , ,
, .14
,
.
11
"
", 95/03.
12
, " "
64/03.
13
,
.
14
" " 44/03.
Republika Srpska / Agencija za dr`avnu upravu
99
MODERNA UPRAVA
, :15
,
,
( ),
().
, ,
,
, .
, ,
,
,
, , .
2. 2.
:
" ,
, ,
", 3. 2.
:16
", , ,
,
".
Executive Summary
There is no unique and inseparable fiscal sovereignty in Bosnia and Herzegovina. The right and authority to organize taxation systems is, based on entity constitutions, on entities and Brcko District, based on the authorization in the District Statute.
Bosnia and Herzegovina, based on the Fiscal Agreement signed between entities, has the
right on fiscal sovereignty in the area of indirect taxation, but, when looking from the
aspect of revenue belonging, this fiscal sovereignty, in certain amount, is divided
between Bosnia and Herzegovina, entities and the District.
15
1. 2. , " ".
16
" " 55/04.
100
MODERNA UPRAVA
101
MODERNA UPRAVA
102
MODERNA UPRAVA
"bSEE" (Broadband South Eastern Europe)
"eSEE" (Electronic South Eastern Europe)
"E-GOVERNMENT"-
- (ICT),
, . ICT
(GDP) 25%
40%.
ICT ,
, , ,
." " (. Digital divide).
ICT ICT
"eEurope" 2000. , "eEurope+"
2002. , 2005.
"eEurope 2010" 2010. ,
"eSEE", ICT
.
, - 2005.
"e-Government"- (UN Global E-government
Readiness Report 2005) , , -,
"" ,
.
, , ICT ?
"
" ICT
"eSEE", 2005. .
103
MODERNA UPRAVA
1.
- e-Government " "
(. Electronic Government), : e-gov,
(Digital Government), (on-line Government) ,
, () (Transformational Government).
, . - , ,
. .
, -,
(G2C Government
to Citizens Government to Customer), (G2B Government to
Businesses) (G2G Government to Government).
, -
,
() .
-, ,
"on-line" , ,
, " ".
: , ,
(2G, GPRS, EDGE, 3G .), PDA, SMS, MMS,
(WiFi, WiMax, CDMA, .), Bluetooth, CCTV, RFID, (BI), , ID ,
, - .
, ,
- (mobile government), - (GIS/GPS -)
.
-
,
, : , ,
, , .
, , ,
, -,
(gender issues), , , ,
, , IT .
. (digital
divide)
, ( , ,
104
MODERNA UPRAVA
.)
,
.
, : ,
.
2.
- ,
,
, :
, - -,
(broadband), , , , ,
, .
-
-
-, - .
,
, ().
, ,
.
, ,
-,
- .
GDP-,
(e-procuremnet), - (e-custom)
.
,
,
ICT
.
105
MODERNA UPRAVA
3. ICT
, ICT-,
, ICT
.
ICT .
-
(e-procurement, e-comerce, e-banking,...), ICT,
GDP- 25%
40%. - .
ICT-,
, . ICT ,
.
, ICT . ICT , IT , IT
.
(content)
"" . ICT , , .
,
,
.
ICT , .
4. "eSEE" (electronic SEE Initiative)
- . -
. ICT-
.
(SEE) , ,
ICT- ("digital divide"),
,
("broadband" BB) .
106
MODERNA UPRAVA
2002.
(SEE)
(Inclusive Information Society),
"eEurope" 2000. "eEurope+" 2001. ,
.
SEE- , "eSEE"
(MoU) (unified Broadband)
, , 2005. .
SEE-
ICT-
(BB), , BB .
SEE-, ,
ICT , ,
,
.
" "
SEE- :
1) ,
2) ,
3)
,
4) .
4.1. "bSEE"
ICT
broadband SEE (bSEE)
"bSEE" , 1, :
) ,
) . ,
) ,
) ,
) .
107
MODERNA UPRAVA
S p re a v a n je n o v o g d ig ita l d iv id e -a
D o s tiz a n je B B ra z v ije n o s ti z e m a lja E U
d o 2 0 1 0 g o d in e
b S E E A k c io n i p la n
P o litik a i
re g u la tiv a
S a d r a j i
s e rv is i
B ro a d b a n d
in fra s tru k tu ra
ire n je i
u k lju e n je d ru tv a
u BB
U b rz a n ja i p o b o lj a n je
B B p o v e z a n o s ti
e S S P ro g ra m
S a ra d n ja s a E U i
m e d ju n a ro d n o m
z a je d n ic o m
P o re e n je s a E U i
m e u n a ro d n o m
z a je d n ic o m
e S E E P ro g ra m (2 0 1 0 )
F o r m ir a n je je d in s tv e n o g e le k tr o n s k o g i B B p r o s to r a u S E E
U v e z iv a n je s a e le k tr o n s k im i B B p r o s to r o m E U
. 1: (BB) SEE
1)
2)
3)
4)
:
,
,
(BB),
.
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Center)
, ICT-
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108
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e-Government SEE-,
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109
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5. -
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- - -
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2005. , 84.
.
Web , , ( 50 000 )
ICT
.
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e-Government,
, , ,
2005. 2004.
.
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.
, Web Index 0,273; ICT 0,0926 Human Resource Index 0,84.
110
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4.1:
E-Government Index . -,
84. 35. ,
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, 2005. ,
ICT
. ,
Republika Srpska / Agencija za dr`avnu upravu
111
MODERNA UPRAVA
18 ,
.
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:
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112
MODERNA UPRAVA
Executive Summary
The fact that the development of information-communication technologies
(ICT), and electronic services based on them, are drivers of global economy
development, is well-known and widely accepted in the world. ICT contributes to
increase in GDP rate for 25% and increase in productivity of economies for 40%.
Countries which neglect this fact and do not pay full attention to development and
investments in ICT sector, do not improve electonic governance and do not provide its
citizens and economy an infrastructure for introduction of electronic services, will be
forced to be on the other, not so pleasant, side of so called Digital Divide.
European Union has expressed its determination to create unique and connected
ICT area and accelerate development of ICT sector in documents "eEurope" from
Lisbon 2000, "eEurope+" from Goteborga 2002, and finally through the Initiative from
Brussels 2005, known as "eEurope 2010", i.e. i2010. European Union, through the
"eSEE" Initiative, is trying to help countries in South-East Europe to improve ICT sector
in their countries and to join European and World Network of Broadband Electronic
Services.
Bosnia and Herzegovina is, according to the UN Global E-government
Readiness Report 2005, approximately in the middle of the list for the World, which
means that there are chances to join developed "digital" world, but also a danger to fall
back towards undeveloped countries. Are BiH political leaders and authorities aware of
the importance of this issue, and does this issue have appropriate attention in
government plans at different levels?
This article is intended to remind leaders and decision-makers on importance of
TCT sector and obligations BiH took when signing "eSEE" Initiative, in Solun in 2005.
113
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114
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115
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Executive Summary
Motivation for work of civil servants in our research, represents and does not
determine only individual characteristics, but also a set of factors connected with
working in administration, closer and wider work context, relations between institutions
of of the Republic of Srpska Civil Service and the society with all complex and dynamic
reform challenges.
The purpose of this research is not only theoretical observations and an attempt
to introduce one complex problem and issue with important implications, but, also,
consistent and concentrated efforts to emphasise different thinking and approach with
special references to EU requests.
It is actually a modern challenge, need and interest to observe think and
scientifically interpret RS administration and its employees in a sense of modern
administration which will mostly be serving needs of citizens, taxpayers and program
and area of work of the Republic of Srpska Government.
12
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129
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133
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,
,
, .
Executive Summary
Role, importance and influence on public opinion of the "Glas Srpske",
"Nezavisne novine"and "Fokus", newspapers, different magazines issued weekly,
monthly and annually, and specialized magazines, in this part of the Balkans, need
special research as a subject of a special scientific topic. At the same time, we would get
a real picture of numerous great journalists, reporters and commentators who have
worked in Banja Luka, Bosanska Krajina and the Republic of Srpska, and left
memorable earmarks in the profession of journalism.
134
MODERNA UPRAVA
135
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136
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137
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1. 2002. .
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164
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Republika Srpska / Agencija za dr`avnu upravu
165
MODERNA UPRAVA
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Executive Summary
One of the most explored motives in psychology is a motive for achievement.
There are lots of books related to research on different aspects of motive for
achievement.
Needs of individuals and causes of their motivation are subject of intensive
research and analysis and they have provided lots of motivation theories. Complexity of
individuals excludes acceptance of one motivation theory as universal, in a way that all
people in all kinds of organizations would be motivated in the same way regardless of
their environment.
168
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. ,
acquis communautaire,
. ,
.
Acquis-
3,500, , ,
. acquis communautaire-
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172
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. ,
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.
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,
.
Executive Summary
The number of people who use English as a foreign language has been growing
dramatically within the last 50 years. It is omnipresent and serving as a language of
globalisation. Due to its function as a modern lingua franca of international business,
politics, diplomacy, technology, science, traffic, and communication, the number of
speakers of English is expanding rapidly. There are some predictions that by 2050 half
of the world population will be more or less proficient in it. Therefore, it is not wrong to
define English as "the world language".
173
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174
MODERNA UPRAVA
175
MODERNA UPRAVA
176
MODERNA UPRAVA
, .
,
. :
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. soft law 249.
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.
.
.
.
1 249.
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, , , ,
. :
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2
Consolidated version of the Treaty Establishing the European Community, Official Journal of
the European Communities, 24.12.2002, C 325/33, English version.
25.03.1957. , 01.01.1958. .
" ".
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(regulations)
,
,
. "
."3 ,
.
,
.
. ,
.
. "
."4
(Official Journal of the European Union)
. ,
.
"regulation"5 "", ""
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(directives)
7
,
.
.
3
, et al.,
, , , 2005.
4
, . . ,
, 2006. , . 116.
5
"Regulation are of general applicatin, binding in their entirety, and directli applicable in all
member states without the need for individual member states to enact these domestically."
Oxford dictionary of Law, Oxford University Press, 2003. p. 96.
6
, et al., , ,
1999. . 108. "".
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.
7
, , ,
.
178
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,
. , ,
, . " ".8
9.
. ,
, .
1987. " " , 1992. .
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.
(decisions)
. "
, ."11 ,
.
,
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.
,
. 256. 1.
8
,
, 2005. , . 49.
9
, Jean-Claude Zarka, . 121.
10
, . . ,
, 2006. , .172.
11
, Jean-Claude Zarka, . 122.
Republika Srpska / Agencija za dr`avnu upravu
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.
a.
. "
."12
(recomendations and opinions13)
(
249. 5. -). "
."14
.
. , ,
15. ,
.
Soft Law
249.
.
. sui generis
soft law. , , , ,
, . " ,
".16
(resolutions)
.
12
180
MODERNA UPRAVA
. ,
.
(declarations) ,
.
, .
(action programmes)
. ,
.
.
(white papers) .
,
acquis communautaire.
(green papers)
( ,
). "
" " " .
Executive Summary
When taking a look at the EU documents, the first thing one can say is that it is
very difficult to compare them with local documents. They can all be divided into
legally binding: decrees, directives, decisions, and legally non-binding: recommendations and opinions. It is obvious that member states give advantage to directives
compared to decrees, because of the nature of directives which are used to harmonize
laws unlike regulatory rules which are used for unification. Soft law should also be
added here which wasnt prescribed in the Article 249 of the Treaty on European Union,
but it is definitely important in shaping the EU legal system. Besides these there are
documents from the area of common Foreign and Security Policy (second pillar) and
documents from the area of Police and Judicial Co-operation in Criminal Matters (third
pillar).
181
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182
MODERNA UPRAVA
. .
.
,
,
.
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.
,
,
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.
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( 41. a a).
a .
,
Republika Srpska / Agencija za dr`avnu upravu
183
MODERNA UPRAVA
.
:
;
;
( );
a ;
,
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;
.
:
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,
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.
184
MODERNA UPRAVA
,
:
;
;
;
;
Access ( );
;
.
, : .
.
. .
WEB
(GPL) . Linux, MySQL
PHP. , .
, j
.
,
, ,
. ,
,
,
Republika Srpska / Agencija za dr`avnu upravu
185
MODERNA UPRAVA
.
.
,
,
.
:
,
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o
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.
.
.
, , , , -mail.
186
MODERNA UPRAVA
187
MODERNA UPRAVA
WEB :
188
MODERNA UPRAVA
( )
:
,
,
.
( )
.
(Smart Card).
.
()
. :
(Pin code),
(User name)
(Pasword).
:
- RAID ,
-
,
- (Backup) ,
- CD .
RAID (Redudent Array of Independent Disc) ,
.
.
(Backup ) . . () .
, ,
, ( )
() .
189
MODERNA UPRAVA
CD .
.
, , , , ,
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, , , .
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190
MODERNA UPRAVA
.
Executive Summary
Central Personnel Database in the Republic of Srpska Civil service is the first
system of this kind used in the civil service bodies. Future steps in development of this
application will be directed towards connecting Central Personnel Database , as a basic
database on human resources, with all applications in the civil service which have a
need for personal and other data from this database.
191
MODERNA UPRAVA
192
MODERNA UPRAVA
.
, -mail.
,
.
-mail ( , word, excel, access, powerpoint ). E-mail
.
, , . "junk mail"
spam, , j
, -
.
1982. TCP/IP
. 1988.
("worm") 6.000 60.000
.
1991. CERN
WEB .
. 1999. ,
56.218.000 5.560.866 WEB
(Coulouris 2001).
, .
(WEB, ,
) .
64 Kbps (
) 16 Gps ( ). .
4 Mps ( ).
:
.
60- Arpanet.
Republika Srpska / Agencija za dr`avnu upravu
193
MODERNA UPRAVA
194
MODERNA UPRAVA
, ,
, ...
SMTP .
mail ,
IMAP POP.
, , , , .
-mail
(.
-mail ). (header
body).
:
From: -mail ,
: -mail ,
Subject: ( ),
Date: (, ).
( ):
Cc: carbon copy, . ( ),
Bcc: blind carbon copy, ,
,
Received: -mail ,
,
Content-Type: , MIME
,
Reply-To: -mail (
: ),
References: ,
, ...,
In-Reply-To: .
- mail
-mail .
(. ,
-mail ). -mail , a
www.gmail.com
-mail , . , . ,
:
195
MODERNA UPRAVA
1.
-mail
(Start
Programs
Outlook
Express)
2. Tools
Accounts (
-mail
)
3. il dd
Mail
196
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4.
Next
5.
-mail
Next
197
MODERNA UPRAVA
6.
POP3 SMTP
Next
7.
198
MODERNA UPRAVA
8.
-mail
,
Finish
1.
:
Outlook
Express
Create Mail
-mail
199
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2.
3. Word
1.
2.
3.
200
MODERNA UPRAVA
-mail .
Word
-mail
(. 10 MB).
-mail
Outlook Express-a Send and
Receive , .
Executive Summary
E-mail is a very useful and powerful tool in business world. It is almost
impossible to imagine a modern manager today who does not use the Internet and email. E-mail is used in business world for scheduling meetings, sending memos and
different documents within companies and to external partners.
Within an -mail message you can send different file types (multimedia files,
Word, Excel, Access, Powerpoint documents). E- mail is often used for marketing
purposes. It should be said here that this has its negative side, because we often get a lot
of advertisements together with so called "junk mail" or "spam", which is useless mail
just like the one we find in our mail boxes. The difference is that with junk e-mail there
is a danger of computer viruses and different content which can damage our computer.
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202
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" " ,
, .
, :
-
.
, .
203