Ideation

Work with many

people in
workplace

Misunderstand and
Unsatisfied other
people which able to
create the stress

cause

effect

Company
Productivity,
Employee Health
and bad workplace
atmosphere.

A mobile application
which connect
employee together,
Relieve stress among
people, Strength the
relationship and
productivity in
workplace

solve
create

Build a good
work
environment

34

Design Elements
1. Assumption

2. Function of
the system

From the research, one of Top 5 reasons that make people in working age live in
stress is problem with the colleague. The assumption, If it is possible to change the
workplace environment, stressful will be reduced respectively from the working age
people (who work in the office). And this idea lead to the Application called Closer

This application will be a mediator

between the company and its employees.
The function of this app will contain the
organization news and others interesting
thing or fact about the organization and it
will let all of the members of the
organization sign in to join.

More importantly, we have also designed a space for

people in the organization to exchange their opinions
through the news and meeting room within organization.
Moreover, this application creates activities that make all of
employees participate together by using it as a mediator to
connect them to do activities together for a proposed to
build a better relationship within the organization to reduce
the stress of working people.

3. prototypes
develops

35

1 st Prototype
Change environment, New activities, Relive stress
Under the concept of encouraging people to
go out, change surrounding environment to
relief their stress. We found that people in
working age they live in the same routine,
every day is the same. So, we want them to
break their routine by using our application
that will tell you where and when the place
that near your workplace or surrounds their
house have and activity or event. Our first
page will have a choice for you to choose.
You want to find out about events or activity
or we make it even more for them by show
them is their activity near them at that time
by our Around you ?

36

The second page, the black box at the right Conner is Menu. The feature that is not the main feature will
present to the user:
1. The cat room is provided for finding people that have the same interest as them to go out and do the activity
or go to the event together.
2. Tap to call is for people that want to hold or be a host of an activity. They can call the number, which will be
the place that people can rent or hold the activity. This feature is provided because sometimes they have an
interesting plan, but do not know how to make it happen. So, after calling and everything is set their own
activity and wait for people to join them and meet up.
3. From the step two, after everything has done, touch the create tab and just put the name and the code of
your activity in it. Their very own activity will present on the map.

37

2nd Prototype
Challenge People depend on their interest
Keep concept of encourage people to go out and try to make people within the society that they live in
participate together aim to relieve stress by creating community that will collect the information about
the interest and activity that people surround you like to go and after work they can go and do it
together or go by the suggestion from people in our application.

*Special feature*
Challenge people surround them or people they know to do the activity they have done or other
interesting activity.

38

Our first page, will ask you to create

their account with either Facebook or
the Id that they have with us.
Second, it will lead them to their home
page and let them fill all the
information that they want it to present
to the others when they tab to interest
it will have the categories for them to
choose

This is three categories for them to

choose. an activity that will present on
location feature will base on their
interest.

39

If the application is closed, it will have

notification to remind the activity that
will happen near them. They can
choose to join, reject or invite their
friend or suggest to them through our
app.

Chat window, in case if they want to talk

about the event or the activity that they
have same interest together. And lastly,
feature call lists. If the user like the
particular activity they can keep it in
lists, the application will remind them if
that activity about to happen. Moreover,
they can use lists to set their activity
schedule or to keep this app remind
them the activity that they want to go.

40

Final Prototype
The final idea is more specifically on creating good environment within the
workplace to relieve working age people stress. From the research, working age live in
their workplace about 8 hours a day. That is a lot, Instead of creating a good
environment why not start it at the workplace, fix at the workplace where the stress
happens instead of trying to make them go out. A lot of people from the interviews
said that after work they feel so tried what they want is to go home and meet their
family.
The reason of working age has the same routine and dont want to go out is not
about they dont want to go or they cannot find a place to go but it is about the feeling,
after a tough day, no place is better than home and family. It would be better for them
if we can change their feeling when they go to work. So, the final prototype aim to
make people in the workplace have a better understanding of each other talking more
share they though more instead of sitting separately working like a robot and build a
stressful workplace environment.
41

Ask the user to log in.

Let the user do the personality test

to see what is the user weakness. So,
this app can deliver the challenge
that can help them develop
themselves and relief stress at the
same time.

42

Home Page: The user can change profile

picture or background as they like. It will
show how many challenges they have done
in the current month and the total of
challenges since they have joined our
application. This application also shows them
the self-progress chart to tell them how long
they will reach the goal.
Half-Way reward (Special box line) is
another way to motivate them to do
challenge more as well as the Diamond Prize
Line, the user can create their own challenge
when they reach it and also get many
rewards at this steps.
The goal will be set differently depend on
each company because the company will
know what is motivate their employee the
best and it depends on each company
culture.

43

If the users tab at the "Challenge

ME" button the challenge each day will
send to them.Even they not open the app,
the challenge will also pop and remind
them on their phone screen to ask them to
join Closer application.
The challenge that asking them to do, will
base on the result from the personality
test.
This application will motivate user to do
challenge more everyday by let them know
the rewards which are Special boxes,
Diamond Prizes and Super Gold.

44

After the user done with the

challenge they can upload the result
on the timeline to show other coworker that they already finished the
mission of today

The user has choice to post just the

icon say challenge completed
or picture or a video while doing
challenge on the timeline.

**The user cannot choose the challenge. It will random from their personality. If they can choose the challenge,
it will not develop their skills because they will choose the only challenge that they are good at it.

45

Posting video on Timeline

Map show the user where they are and

how far they reach the goal.This feature
gives a motivation to do more challenge.

46

10

News page is for make easily contact

within the company and people start
to build relationship .

"Offer Challenge" feature is for users

creating challenge themselves and
send them to their friend. But this
feature allow only people who
reaching the Diamond Prize.
47

Classify challenge by the types of

personality in the world
1. Conscientiousness personality 2. Extroversion personality
(efficient, well-organized, dependable, and self-sufficient)

Challenge: Plan an Office Prank

Start by choosing a victim, ideally, someone
youre on good terms with. It requires careful
planning and a great deal of time.
Benefit: the cooperation of your colleagues,
create a playful workplace.

(sociability and enthusiasm)

Challenge: Photo Hunt

To begin, one person must assign each player
a target from among the other players. All
players should be linked in a chain, for
example, Player A is hunting Player B, Player
B is hunting Player C, and so forth. All players
receive the name of their target on the
application. When the game begins players
must take up their weapon of choice (a
smartphone or camera), find their target.
When they meet their target called their
name and take a picture of him or her.
Benefit: it could create the social relationship
in office and it is an opportunity to meet new
friends.

48

3. Openness to Experience personality

(curious, creative and prefer variety over rigid routines)

Challenge: Invite your colleagues to stretch your muscle after long working hours.
be the leader to lead people to exercise or stretch the muscle
Benefit: stay healthy, improve social interaction and reduce stress from working.
and irritability. Other people may
4. Neuroticism(anxiety
view them as unstable and insecure )

Challenge: Meditation
In break time, meditate with anyone in your
department that you working with, three
minutes. Where ever you want
Benefit: Reduce stress from work in the
morning section because meditation is the
best way to relax the brain. By doing it with the
colleagues it will a bit build the relationship
between the challenges and their friend.
App part: they will gain the score (and also can
track their progress through our app) and who
asked to do challenge will gained the score as
well. We give the score to people that been
asked to join because we want to use this
method to be a symbol of sharing.

49

Final prototypes Feedback

We have interview people from Chorrungrueng commercial.co.Ltd which has many employees which work quite hard and
varies in each department, most of them are stressful during work and have less time to rest. Moreover, employees have no
conversations with the others consequently, their relationship was not close as it should be.

Receptionist

"For me, I think it could work well with me because there are
interesting functions to follow such as the tests that can
evaluate me, and game that release my stress and also can
play with workmates. As I am a receptionist I love to talk to
everyone with willingness and fun so the challenge in this
application is very easy to me to follow and I enjoy it very
much, it is not only release stress but also I know more about
my workmates, the environment at work place has become
better and better!"

Salesman

"The application is quite good, but some part of this application,

I am lazy to follow it such as meditation, maybe I do not to like
to meditate, but it would be nice for someone else. Because at
the work places atmosphere is not suitable for meditation,
because there will always be people walking around and noisy,
so I chose to not follow it for me. In the game part, I thought it
releases stress well. I compete with colleagues via this
application, probably because I like competition. Then it also
makes me forget things that cause me stress. And I like task
manager function because I have to manage to run multiple
applications in a single day, which makes me feel stress and
worried that the works will be done in time or not. But this
application seems that many of them are organised making the
job look easy."
50

Human Resources Manager

The business owner

"I really like the task manager function because my tasks

required working speed to deal with it and some work have to
be ordered what to do first or later, so this application very
suitable for my job, it can make chaotic things to be orderly.
Moreover, concentration comes first in my job, there is the
meditation program in the application, so I usually use this
before starting my work and consequently, I have more
willing to do work and also the productivity is improved. In
addition, my boss also like the productivity and I feel proud
with this, I feel very happy."

"It must be a good thing that has activities among employees.

But how to know that they will not do activities or
challenge during work time. Most people in office, they are
focused on Their own task or computer. They have a joining
time only After work. But I think that relax after work. This
application may be a benefit during work. But do not forget to
focus on The budget and application warranty."

51

4. Human factor considers (Design Element)

Human relationship
The first factor is human relations are a technique use to encourage people to do the
thing with love. It can use to motivate workers to work under the circumstances that company
give to them. If relationship amount employees are strong they can easily achieve the goals of
the organisation together. By working with people who have a good relationship, it will create a
present work atmosphere.
Atmosphere in workplace
The second factor, A bad atmosphere can lead to poor
performance from good employees. It can drag the performance of the
employees down. Workplaces that have a bad atmosphere can lead to
the feeling of wanted and feeling stressed. The worker will only show up
to work and do just enough work to get by and get paid. They will have
no engagement with the co-worker and the company at all. Good work
atmosphere can drive the worker and allows them grow and get better
at their job and their mental health (stress). So, creating a great
workplace atmosphere is one thing that we need to consider.
Stress
Is the main factor that we focusing on, Stress is an alarm system of
the body it can cause headaches and muscle pain.
52

Motivation
Motivation is the driving force that can
change human behaviour and the direction
of their goals in the life. The behaviour of
the People who are highly motivated will
tend to successes in achieving their life
goal. However, people with low motivation
will have a hard time achieving their goal.
Personality
Each personality is the identity of that
person which tell the different from other
people. Personality is the result of the
coordination of the brain based on genetics.
And the experience gained from the
environment.

53

Octalysis: Gamification framework

54

Implementation

55

Conclusion

How our solution lead to SDG11?

Good workplace environment

Better Health

Reduce the number of death/mental illness

Support positive
economic

Improve
life quality

Substantially decrease
the direct economic
losses relative to global
gross domestic product
56

Limitation

Challenge can be done only in the workplace

Application use only within a company
Challenge can be done only work hours
Unable to sign up with social media( Facebook/Twitter)
Rewards depends on company

57

Reference
http://www.designkit.org/methods/7 Places of the Heart (The Psychogeography of Everyday
Life ) by Colin Ellard
https://th.jobsdb.com/th-th/articles/

https://www.google.co.th/#q=

+pantip
http://bts-th.listedcompany.com/misc/cg/2016/20160819-bts-code-conduct-2016-th.pdf
https://itunes.apple.com/us/app/superbetter/id536634968
http://psychcentral.com/blog/archives/2009/11/10/the-big-5-model-of-personality/
http://enwikipedia.org/wiki/Stress_(psychological)
www.thapra.lib.su.ac.th/objects/thesis/fulltext/snamcn/Nitipun_Boonpume/fulltext.pdf
http://www.inc.com/amy-morin/psychologists-say-there-are-5-personality-types-heres-howto-tell-which-one-you-.html http://fitforwork.org/employer/benefits-of-a-healthy-workforce/
https://www.cleverism.com/google-way-motivating-employees/
https://itunes.apple.com/us/app/superbetter/id536634968
http://bts-th.listedcompany.com/misc/cg/2016/20160819-bts-code-conduct-2016-th.pdf
http://www.gethotseatapp.com http:www.human.cmu.ac.th/home/hc/ebook/006305/07teenage.pdf http://pantip.com/topic/31125262

58

Annexes

59

60

61

Fast Idea Generator

The Approach

The Normal Rule

Bending, Breaking &

Stretching the rule

Inversion

Turn common practice

upside down

Working age people live

in Bangkok environment.

Bangkok environment effect

on working age people.

Integration

Integrate the offer with

other offers

Working age people need to

go outside for relieve stress

Working age can relieve stress by using

only one mobile application at home.

Extension

Extend the offer

Existing event cant help

to relieve stress.

What if people can create

their own event.

Differentiation

AnnexesSegment the offer

There are many type people in

cities which cause bad
relationship.

Dividing activity into specific interest for

strength relationship in cities.

Addition

Add a new element

Relieve stress / same

environment / same people

Bet a new friends / open a

new world / perspective

Subtraction

Take something away

Workplace lead to stress

(too structure)

Take the structure /

rule away

Translation

Translate a practice
associated with another field

Workplace lead to stress

(too structure)

Workplace feel like home.

Grafting

Graft on an element of
practice from another field

Workplace lead to stress

Add exercise in working hour.
(too structure)

Exaggeration

Push something to its most

extreme expression

Workplace lead to stress

(too structure)

Gym is a part of workplace.

62

Depressed patient's interview

We met one guy with mental health problem. After, 1
hour. He started to feel comfortable and decided to
open about his symptom.

Method use
Interview, Observation

Result from interview

TAWIN
Age 23
Gender Male
Status Single
Occupation Student
Location Bangkok

He needs a doctor to treat him in a good way. He

needs friends and other people (surrounding
people) to at least understand him.
He needs someone to listen to him and understand
him.
He needs a large private space and he has so little
comfort zone.

Solve
Going out, hang out with friends and exercise
(Boxing,Badminton)
63

YAOWADEE

Rountine
Yaowadee wakes up 7 am, goes to work and
directly straight back home. Some days,she
exercises at 8 pm or has dinner with friends. On
Saturday, she works like Monday through Friday.
On Sunday, she works at home and plant
vegetable.

Activities

Working

Age 28
Gender Female
Status Single
Occupation Designer
Location Bangkok

Exercise

Eating

Planting vegetable

Stress
Yaowadee is always serious about people and
working that not relate to society.

Solve
Going out, hang out with friends and exercise
(Boxing,Badminton)
64

AVIRUT

Rountine
Avirut wakes up and go to study for 4 hours, have
lunch 1 hour, continuely study 3 hours. After school,
he surf the internet,watch movies. In evening, he
exercises (jogging). Then having a shower,having
dinner by himself and sleep at 12 pm. On saturday
and sunday, he is staff for green voluteer event
which take people to go other province, growing
tree, etc.

Activities

Age 26
Gender Male
Status Single
Occupation Master
Degree student
Location Samut Songkhram

Study

Exercise

Stress

Eating

Watch Movie

Green
Volunteer

Avirut is serious of eating because the food in

the market is not delicious,dirty,unhealthy.

Solve
Cook by himself.

65

CHOOWONG

Rountine
Chuwong get up at 8.00, prepare for teaching
students and working other thing until 12 am. A hour
after, he goes to teach student and done at 8.30
pm. He goes back home and exercise until 10 pm.
He sleeps around 1 am.

Activities

Age 35
Gender Male
Status Single
Occupation Teacher
Location Bangkok

Teaching

Exercise

Eating

Stress
Cause : His boss and the Thai education system.

Solve
Does the best as he can, be conciousness and
doesnt let something to his mind.
66