145 La Vega Dr.

SW
Albuquerque, NM, 87105
December 15, 2016
Audrey Hemp, Human Resources Manager
Crowne Plaza Hotel
1901 University Blvd NE
Albuquerque, NM 87102
Dear Ms. Hemp:
I would like to apply for the Front Desk position that you have advertised in the Albuquerque Journal
Newspaper on December 1, 2016. My expertise with front desk customer service as well as my major in
Business Management would allow me to make an immediate accommodation to your company.
My work experience which includes a year of employment as a front desk employee and three years of
customer service several companies similar in size, product, and services. My responsibilities included
reviewing and troubleshooting the companys profitable operations. I have explored the process of
analytical and problem solving abilities, I am proficient at meeting or exceeding standards and delivering
exceptional results.
My education in Business Management at the University of New Mexico has allowed me to contribute a
thorough understanding of maintaining an efficient and profitable operation. I have excelled in courses
Probability and Statistics, Business Law, and Principles of Financial Accounting.
The enclosed resume highlights my other qualifications. I enjoyed speaking with you previous to my
arrival and I would enjoy speaking with you about the opportunity at Crowne Plaza. If you would like
more information or you would like to schedule an interview, please call me at (505)801-4414 or e-mail
me at mmccabe16@unm.edu.

Sincerely,

Marsha McCabe