Marsha McCabe

145 La Vega Dr. SW, Albuquerque, NM, 87105

Phone: 505-801-4414, e-mail: mmccabe16@unm.edu

Work Experience
January, 2015 - Current

Server/Customer Service, Crowne Plaza, Albuquerque, New Mexico

Assist customers and provide information about current items on menu.
Gather, sort, and provide correct amounts of money.
Data entry, critical thinking, and active listening required and applied.
Provide assistance to co-workers, supervisors, and others to maintain team environment.
Adhere to state and federal regulations pertaining to Alcohol serving and guidelines.

May, 2014 Oct., 2014

Retail Specialist, Macys Cottonwood Mall, Albuquerque, New Mexico

Show positive attitude to company and associates.
Strategize to enhance customer service, drive store sales and enhance profitability.
Engage in sales campaigns, offer excellent customer service in interactions.
Greet customers, offer information and enter orders.
Resolve customer problems with products and billings.

Oct., 2013 May, 2014

Receptionist, La Bella Spa Salon, Albuquerque, New Mexico

Compute bills, collect payments, and make change for guests
Operate telephone providing information, taking messages, or scheduling appointments.
Provide information about establishment, such as location of departments or offices,
employees within the organization, or services provided.
Providing customer and personal services, meeting quality standards for services, and
evaluation of customer satisfaction.

Nov., 2012 Oct., 2013

Data Entry Clerk, CNM Library Westside, Albuquerque, New Mexico

Maintain and update filing, inventory, mailing, and database systems, manually and using
a computer.
Review files, records, and other documents to obtain information to respond to requests
Perform clerical activities, such as answering phones, sorting mail, filing, typing, word
processing, and photocopying and mailing out material.
Provide assistance to librarians in the maintenance of collections of books, periodicals,
magazines, newspapers and audiovisual and other materials.
Sort books, publications, and other items according to established procedure and return
them to shelves, files, or other designated storage areas.
Instruct patrons on how to use reference sources, card catalogs, and automated
information systems.

Skills
Computer Experience: Excel, PowerPoint, and Word.
Communication Skills: Public and Interpersonal Interface, Training, Proposal Writing and Review, Financial Accounting.
Languages: Medical Terminology.

Educational Background
University of New Mexico, Albuquerque, Current
Courses Completed: Business Law, Technical Writing, Excel, Principles of Financial Accounting, Micro- and
Macro- Economics, and Public Speaking.
Central New Mexico Community College, Albuquerque, 2016

References Available Upon Request