thuyt minh tnh nng k thut

tng i PANASONIC kx-tDa 200

c im ca tng i Panasonic KX-TDA200
1. Tng qut v tng i KX-TDA200
- Cc chc nng lp trnh: PANASONIC hiu bn nh
chnh bn hiu nhu cu ca bn. Bn s dng tng i nhng
chnh xc hn c l bn s dng mt thit b vin thng
phc v cho nhu cu kinh doanh ca bn, lin kt kh nng,
tim nng ca bn vi th gii bn ngoi cng nh bn c th
kim sot chi ph lin lc ca bn, tit kim chi ph kinh
doanh...Tt c nhng iu : khai thc hiu qu, kinh
doanh hiu qu. PANASONIC KX-TDA200 hon ton p ng
bn: phn mm linh hot, giao din hon ho.
+
Bn mun lp trnh chung cho my l tn
theo ch ngy m: PANASONIC KX-TDA200 hon ton
p ng. Hay bn mun duy tr mt ng dy nng (hot
line) cho trng ph b phn...KX-TDA200 sn sng tho mn.
+ Bn mun duy tr mt hnh nh v cng ty bn, bn
khng mun nh mt cuc gi no. PANASONIC KX-TDA200
gip bn to dng v duy tr hnh nh p v cng ty bn.
Cng ty A xin knh cho qu khch! Xin vui lng bm
s my l cn gp, phng Kinh Doanh vui lng n s
102, Phng Hnh chnh vui lng n s 103. c tr
gip vui lng nhn s 0 . Chc nng DISA ca PANASONIC
KX-TDA200 cho php bn thc hin iu mt cch d
dng v rt thun tin.
+ Cng ty bn mun kim sot chi ph cng nh ni dung
giao dch, PANASONIC KX-TDA200 cung cp cho bn cng c
thc hin iu thun tin nht. Ngi qun l c th
lp trnh ngn cn cc cuc gi ng di, kt ni my in v
ch nh lnh in: ngy gi cuc gi, s thu bao gi, s b
gi, thi gian cuc gi.... c bit hn, PANASONIC KXCng ty TNHH VNC

17

TDA200 cn cung cp cho bn chc nng kho ring cho mi

thu bao l trong h thng, mi nhn vin c trch nhim
kho v m my vi password ring. PANASONIC KX-TDA200
cung cp phng tin cho php cng ty qun l chi ph lin
lc cho tng nhn vin.
+ PANASONIC KX-TDA200 cn cung cp cho bn mt cng
c c bit tin ch khc. Cng ty bn c nhiu phng ban.
Phn mm ca PANASONIC KX-TDA200 cho php bn chia nhm
thu bao theo phng ban, n gin hn l theo th t l cc
tng...Trong mi nhm thu bao th phn mm PANASONIC KXTDA200 cn cho php bn lp trnh chung nhm thng
hay chung xoay vng. in thoi bn ngoi gi vo phng
bn, my ca bn ang bn v PANASONIC KX-TDA200 s khng
bao gi cho bn mt cuc gi. Sau 02, 03 hi chung (tu
bn lp trnh) cuc gi s c chuyn sang thu bao tip theo.
- Chc nng lp trnh nng cao dnh cho qun l:
PANASONIC KX-TDA200 c thit k khng nhng p ng tt
nht cho nhu cu lin lc m n l mt cng c mnh dnh cho
cc nh qun l. Lp trnh vin c th dnh ring Password cho
nh qun l nh qun l c th truy cp v thay i cc
chc nng nng cao ca tng i nh nh qun l c th ngn
cn kho tm thi cc thu bao, thay i ngy gi h thng,
ci t ch bo thc (Wake-up setting)....
- Tnh nng s dng : V mnh m hn vi PANASONIC
KX-TDA200, mi ngi trong vn phng ca bn hon ton c th
duy tr v lin lc vi tt c khch hng mt cch hiu qu nht
cng nh iu hnh cng vic ni b cng ty mt cch nhanh
chng v tit kim v mt chi ph.
Bn ch cn nhc t hp v nhn s cc thu bao l trong
ni b cng ty v cng vic s c gii quyt mt cch nhanh
chng nht, d nhin cuc gi ni b bn hon ton min
ph. Nhng PANASONIC KX-TDA200 bit rng khng ch bn ch
lm vic ti vn phng m c lc bn c th phi i ra ngoi
Cng ty TNHH VNC

18

 tip xc vi khch hng, hoc n gin hn bn phi hp

phng ban. PANASONIC KX-TDA200 s khng cho bn mt
lin lc, bn c th lp trnh chuyn hng tt c cc cuc gi
vo my in thoi gn bn nht bn trong phng.
Hin i, linh hot nhng li rt thit thc i st vi nhu cu
ca bn. n gin nht nh tng i ca bn nm trong khu vc
tng i a phng c tn hiu Tone/pulse khc nhau song
bn v cng ty bn khng cn bn tm v iu bi phn
mm ca PANASONIC cho bn d dng iu chnh
Tone/Pulse cho ph hp vi mng in thoi m bn ang
s dng. Tone hay Pulse! Vi KX-TDA200 ngi tiu dng
hon ton c quyn t la chn trn c s phn mm
rt gn gi vi ngi s dng.
Giao din cho php gn my ghi m (cng kt ni ghi
m). Vn phng bn, cng ty ca bn s c ngy ngh, ngy l
v bn khng mun mt i nhng bn fax cng nh cc thng
tin quan trng. KX-TDA200 s thit lp cho bn mt ngi th k
hon ho. KX-TDA200 thit k cho php bn gn thit b ghi
m trong cc trng hp nh th. Xin cho ! Cng ty chng
ti rt hn hnh c phc v nhu cu ca qu khch.
Hin nay chng ti khng c mt ti vn phng. gi
fax vui lng n phm 105, qu khch mun li li
nhn hy ni sau khi c ting bp di, xin cm n
Bn c th kt ni thit b modem, my fax, ... cc thit
b u cui vo trong tng i .
Bn ang rt bn v bn khng mun mnh b lng qun
mt bt k cng vic no. Bn c th t t chung bo nhc
cng vic m bn phi lm v hn th na 3.00 gi bn phi
lm vic th PANASONIC KX-TDA200 s rt chnh xc nhc bn
vo ng 3 gi km 15 pht.
V trn tt c, bn khng bao gi mun nhc my ln
gi ra ngoi cho i tc ca bn m ng trung k li bn. Bn
hy thng thc cng ngh ca PANASONIC vi KX-TDA200: ch
Cng ty TNHH VNC

19

mt n ba thao tc ci t, PANASONIC KX-TDA200 s thng

bo cho bn bit lc no ng trung k s ri v mi bn thc
hin cuc gi ra ngoi bng hi chung thng bo.
Trn tt c, KX-TDA200 c sn xut trn nn tng Cng
ngh mm: hi t tt c cc thnh tu ca khoa hc k thut
hin i song cng bo m c tnh thch nghi cao: tng
thch v khai thc ht cc tnh nng my trn tt c cc c s
h tng thng tin truyn thng lin lc.
2. Gii thiu cc tnh nng c bn
- H thng hn hp: Tng i PANASONIC th h mi
gii thiu cho bn tt c th gii vin thng vi kh nng kt
ni cc thit b u cui a dng: my ko di, in thoi
k thut s cng nh cc loi in thoi thng, h thng ghi
m tr li t ng, my fax v nhiu hn na...
- Kh nng kt ni linh hot: Trn tiu ch p ng tt
nhu cu ca khch hng trn ton th gii vi giao din d s
dng, d ci t. PANASONIC thit k cc phn mm ci
t cho vic khai thc tnh nng KX-TDA200 mt cc tin
dng v linh hot. Cng ty bn m rng hot ng kinh
doanh? PANASONIC cung cp gii php ton din cho bn, c
th m rng ti 256 thu bao (k c my k thut s).
- H thng qun l ch ph bn trong tng i:
Chc nng ngn cn cuc gi: Chc nng ny cho php
bn, cng ty bn kim sot v ngn cn cc cuc gi ng di,
quc t khng c php. Hoc cho php thu bao no c gi
ra ngoi, thu bao ny khng c gi ra. Hon ho hn na
PANASONIC KX-TDA200 cung cp cho bn h thng qun l chi
ph cho tng nhn vin vi m truy cp ring bit cho tng
nhn vin khi thc hin cuc gi quc t, ngoi tnh.
Tng i PANASONIC KX-TDA200 cho php ngi s dng
t n mt s tin dng ti a. KX-TDA200 c thit k gn
nh so vi bt k mt loi sn phm c chc nng tng ng
khc. Tng i KX-TDA200 c thit k vi giao din cho php
Cng ty TNHH VNC

20

ngi s dng d dng truy cp cc chc nng tin dng nht

ca tng i vi s truy cp t cc thu bao l.
3 - Tnh hiu qu v kh nng tng thch vi th trng
Vit nam
Tt c cc sn phm ca PANASONIC ni chung v sn
phm KX-TDA200 ni ring t qu trnh sn xut cho n qu
trnh marketing, tiu th u tun theo h thng qun l
cht lng quc t.
PANASONIC l mt thng hiu ni ting i su vo tim
thc ca ngi tiu dng trn ton th gii bi cht lng sn phm,
uy tn trong bo hnh. Ngoi ra, vi sn phm vin thng,
PANASONIC hng ti ti a ho li ch, s tin ch ca ngi s
dng cng nh s an ton ca ngi s dng. iu ny c th
hin trong vic cc sn phm vin thng ca PANASONIC u
tun theo cc quy nh tiu chun v k thut, s dng ca
t chc vin thng quc t (International Communication
Union).
L thnh vin ca t chc vin thng quc t, Vit Nam
tun th cc quy nh chung ca t chc vin thng quc t.
Chnh v vy, KX-TDA200 hon ton p ng c cc ch tiu
thng s k thut tng thch vi mng in thoi cng cng
ca Vit Nam.
Cui cng, KX-TDA200 c ch to sn xut trn nn tng
cng ngh mm, do mang tnh thch nghi cao. KX-TDA200
hon ton c th khai thc ti a cng sut trn c s h tng
thng tin lin lc ca Vit Nam. ng thi vi nhm tng thch
G-3, KX-TDA200 hon ton nm trong kh nng ca cng ngh
hin ti ca Vit Nam v cc vn bo hnh, sa cha, vt
t, thit b thay th.

Cng ty TNHH VNC

21

Cng ty TNHH VNC

22

. Mt s tnh nng c bn
s dng m gi ra
t ng xa cc cuc gi ra theo yu cu
h thng t thit lp nhn cu hnh
t nhc nn
Kt ni vi thit b ngoi vi
Qun l ti nguyn h thng
Xc nh tn hiu CPC
Phn lp dch v (COS)
La chn cch quay s
Lp nhm quay s trc tip (DIL 1:N)
Lp nhm cc my l
iu khin MODEM
nh s cho cc my l
Thit lp tnh nng linh hot cho trm
Truy nhp PBX ch
Dch v khch sn
Dch v tch hp, t ng dnh ring
Tch hp dch vGii hn thi gian cuc gi
Kha
Qun l my l
t nhc ch
Dch v ban m
Lp nhm bn in thoi vin
Pht cc bn tin
Lp nhm cc bn tin a ra
u song song nhiu my in thoi
Cng ty TNHH VNC

23

 Lp s o cho cc my l
Gii phng kt ni vi bn in thoi vin
iu khin tnh nng ca trm t xa
iu khin kha trm t xa
Quay s b mt
Ghi s liu cc ca cuc gi
thit lp h thng ch mc nh
Kt ni vi lung E1 (Pcm)
Nhm cc ng trung k
iu khin hng cc ng trung k
Xc nh cc cnh bo
Khi phc li h thng khi xy ra li
Dch v xc nh thu bao ch gi
Truy nhp ng dy trc tip
Quay s trc tip
Truy nhp my l trc tip
Lp nhm chung
Tr li cc cuc gi vo t bt k mt trm
Phn pht cuc gi
T ng gi li
T ng la chn hng
Tn hiu bo bn
Dch v khng quy ry
Thit lp s in thoi khn
Nhn m bo bn
Gii hn cc cuc gi ng di
Gii hn cc cuc gi ng di bng m truy nhp
Cng ty TNHH VNC

24

 Kim tra s gii hn ng di cho h thng quay s nhanh

Truy nhp ng dy trung k trc tip
Truy nhp ng dy trung k ri
Truy nhp cc ng trung k dnh ring
Truy nhp nhm trung k
Kt ni cc ng trung k, ch th trung k c th gi ra.
T ng gii phng trm
Quay s tt
Dch v ng dy nng
T ng gi li
Gi li s b gi cui cng
thit lp h thng quay s nhanh
Log-in/Log-out
Dch v bo thc
Gi cuc gi
Ch cuc gi
Thoi hi ngh
Truyn cuic gi
Chuyn cuc gi
Kt ni cc tuyn
Bo mt d liu
Bo hiu DTMF
truy nhp tnh nng thit b ngoi vi
Chuyn i Pulse thnh Tone
Tr chung
Nhn tin
Nhc nn
Cng ty TNHH VNC

25

 Kt ni bn kim sot
La chn Handset/Headset
iu khin m lng
Ch th n Led
iu chnh tng phn ca mn hin th
Cc bn tin i
Kt ni vi mng s a dch v tch hp (ISDN)
Thit lp cc my l s dng dch v ISDN
Gii hn cc my l s dng dch v ISDN
Chuyn cuc gi n ng dy kt ni vi dch v ISDN
Dch v ng dy E&M (TIE)
Kt ni TIE vi TIE

Cng ty TNHH VNC

26

din gii mt s tnh nng chnh

ca tng i KX-TDA200
Dch v s dng m (Account code entry)
Dch v ny s dng nhm mc ch gii hn cuc gi. Khi
ngi s dng mun thit lp cuc gi th phi vo m cm
nh sn.
Hn ch phm vi cuc gi (Class of service (COS)
COS s dng xc nh cc tnh nng cho cc my l.
V d cm gi quc t, cm gi ng di, di ng....
Dch v ngy m (Day/Night service)
H thng c th hot ng ch ngy m. Cc my
l c th c thit lp cc tnh nng ch ngy m
l khc nhau.
Dch v chuyn cuc gi (forwarding)
Cho php tt c cc my l trong h thng d dng
chuyn cuc gi ti cc my khc khi i vng, hoc bn,
khng tr li.
Dch v bo thc
Tt c cc my l c php s dng dch v ny
Lp nhm cc my l (extension group)
H thng c th thit lp cc my l vo mt nhm. Trong
nhm cc my l c c tnh, tnh nng ging nhau.
nh s cho cc my l
Cc my l c nh s tng ng vi s Jack. Mi mt s
cho cc my l gm 4 digit
Truy nhp Host PBX (Host PBX Access)
Cng ty TNHH VNC

27

Tng i KX-TDA200 cho php nhiu tng i kt ni

c vi nhau. N c th c lp t di mt tng i
PBX khc.
Truyn bn tin ra ngoi (outgoing mesage)
Cho php ghi cc bn tin theo yu cu. C ba loi bn tin
c th c ghi. Sau khi ghi xong bn tin n s c truyn
ra ngoi theo cc loi bn tin.
In cc thng tin v cc cuc gi c thc hi qua
tng i (SMDR)
Khi tng i c kt ni vi my in, cc thng tin v cc
cuc gi c thc hinqua tng i s c t ng in ra.
Tng i cng c th in ra cc s liu v trng thi lm
vic ca h thng
Bn in thoi vin
H thng cho php s dng ti 16 bn in thoi vin, cc
bn in thoi vin c th c to thnh tng nhm trong
h thng
Cc nhm trung k gi ra
Cc ng trung k u ni vi tng i c th c chia
thnh nhiu nhm cho cc phng ban ring bit trong c
quan hoc u ni vi nhiu hng trung k khc nhau
Bo co
H thng cho php ngi qun l in cc bo co v li ca
h thng c bin php khc phc kp thi.
T ng chuyn cc ng trung k ti cc my l khi h
thng khng hot ng
Tnh nng DID
Cng ty TNHH VNC

28

Cho php cc cuc gi t bn ngoi quay s trc tip n

tng my l
Tnh nng DISA
Cho php cc cuc gi t bn ngoi quay s trc tip n
tng my l sau khi nghe bn tin c ghi sn do ngi s
dng.
Giao tip trung k E&M
Cho php lin kt cc tng i. Giao tip ny cho php
cc my l gia cc tng i lin h trc tip vi nhau.
Tnh nng UCD
Cho php nhn cuc gi t bn ngoi n mt nhm thu
bao c nh tuyn n mt thu bao ri ca nhm.
Chc nng t ng gi li ( Camp-on)
Khi ng dy thu bao bn m c cuc gi ti th khi ng dy ri th h thng s t ng chung li.
Chc nng kha my l
Ch my c th s dng m kha thu bao ca mnh
khng cho bt k ai s dng khi khng bit m.
Chc nng t cc s in thoi khn
Chc nng ny cho php ghi li mt s s my in thoi
khn cp nh cng an, cu ha...m khng chu bt k mt
s gii hn no.
Tnh nng gii hn cuc gi ng di (Toll Restriction)
Tnh nng ny c th c lp trnh ngn cn ngi s
dng thc hin cc cuc gi tri php.

Cng ty TNHH VNC

29

 Chc nng t ng gii phng cuc gi (Automatic

Stasion Release)
Sau khi nhc my ngui s dng vn khng quay s sau
mt khong thi gian c lp trnh trc th cuc gi se
b hy.
Dch v ng dy nng (Hot line)
Dch v ny cho php ngi s dng thit lp cuc gi ch
cn nhc t hp. S my b gi s c ch nh trc.
Dch v chng quy ry (Do Not Disturb)
Cho php cc my l t chi cc cuc gi ti
Dch v chuyn cuc gi (Call Forwarding)
Cho php chuyn cc cuc gi n mt thu bao ch
c ch nh. Ta c th la chn vic chuyn cc
cuc gi n theo nhiu ch khc nhau nh chuyn
tt cc cuc gi n mt thu bao ch, chuyn cc cuc
gi bn n mt thu bao ch....
Dch v tryn cuc gi (Call Transfer)
Cho php thu bao b gi chuyn cuc gi n mt thu
bao khc.
Thoi hi ngh
C th thoi hi ngh vi s lng ti 5 bn (bao gm c thu
bao bn ngoi)
Tnh nng bo mt thng tin
Cho php gi cuc gi m thoi vi thu bao khc m
thu bao b gi khng tham gia m thoi c
Nhn tin (Paging)
Cng ty TNHH VNC

30

Thu bao c th cng mt lc thc hin nhn tin ti nhiu

ngi.
Nhc nn (Background Music)
Cc thu bao c th nghe nhc nn t h thng.
La chn t hp/tai nghe (Handset/Headset Selection)
H thng h tr in thoi vin hoc my l c th s
dng t hp hoc h thng Microphone.
Xc nh thng tin thu bao ch gi (Caller ID)
Hin th thng tin v thu bao ch gi nh: tn, s in
thoi....
Tnh nng ISDN
Tng i KX-TDA200 c th kt ni vi mng ISDN v
cung cp cc dch v ISDN cho cc my l. y l tnh
nng c bit ca KX-TDA200.
Chc nng giao tip vi lung E1
Tng i KX-TDA200 c th giao tip vi lung s E1.
Lung E1 l lung phn cp s. Lung E1 bao gm 30
knh thoi, c iu ch xung m.
Tch hp VoIP (cn cc nng cp)
Gi in thoi qua giao thc Internet. Tnh nng ny gip
bn gi in thoi vi cc ph r nht.

Cng ty TNHH VNC

31

Cng ty TNHH VNC

32