% MB How de you sell cor insurance by direct marketing?
GEICO isthe leading di-actresponse culo insurer in 0
lowiavelvement category dominated by major brande,
such as Alisate ond Stote Form. Its biggest marketing
challange is 10 gonerote inguitios For rate quotes, to mo
vate people to cal or go online to find out how they ean.
save meney, which is reflected in its long-standing brand
promise, 15 minaies could save you 15 petcent or more
‘heat insurance *
GEICO’ advertising, under the diction of the
frastin Agency, is guided by aggresive objectives that
inglude significant inereases in ofl rorecuce vole and
in haw policies writes as 3 tesul of hese quotes, a well
108 6 continual upward wend in key advertising indicators
including brand awareness and od recall
The advertising has used hiro te stond ou from the
pack, podiclarly i he use offs unique brand chara
Ihe litle green GEICO gecko, To face ‘he growing compe-
tion, the Richmond, Virginie-based agency. tecom-
@ new ‘Good News" TV compeigh that largely
spools TV and radio progromming. For exomple, 0
‘Bose 1 soo os ding boseal waton end 3
“Soap Opera" spot during daytime TV. Other pots
CAT HED aucle Mago we nook EEG HE
spots, hoirgrowih infomercials, home-imprevement shows,
3 well as a cohgressional vestigation reported as 0
Tis idea was fo essocote the “Good News” seanatia
with the idee of saving money in unexpester ways, In
addition 0.0 nation average for savings, the coos could
be modified tase specie savings gues fot portclat
mothe, The memorable ard enlerlaining campaign not
only comimunicaed the savings message, but leo asso
Gleled GEICO wih the "good nas" The compaigh wos
40 su-tessll tho! it was porodied by ESPN, the Today
Show, Jim Carigy on the Conan O'Brien Show, comic
‘rips, and local newscaster, and even in or announce:
iran by on ation ple.
I was mo) success, however, in overcoming con
sumer inertia, delving eustorners to their phones dnd the
Inlet ond accomplishing its aggressive objectives —
‘eauling into Mghast eal af Inquiries in compoty history
Wilh success lke this, you can understand why
GEICO's "Good News" ond Gecko campaigns, hove
received so much indusry ahenion
1. Whot i he biggest problem selling cor inuranes by
direct marketing?
2. How did GEICO overcome this problem?
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