Inputs for the Management Review

Results of audits (Internal Audit, Surveillance Audit, Suppliers Audit,

Benchmarking Activities)
Customer Feedback (Complaints, Service, Quality Status, Cost,
Satisfaction)
Process Performance and Product Conformity (Department Goals, Test
Run, FMEA)
Status of Preventive and Corrective Actions (PAR & CAR issued to
concerned section)
Follow-up actions from previous management review (are all the action
plans presented last management review accomplished?)
Changes that could affect the QMS (procedures, documents, forms,
records, manpower, organizational structure)
Status and results of Quality Objectives and Improvement Activities
Market-related factors such as technology, research and development, and
competitor performance
Marketplace evaluation and strategies
Status of strategic partnership activities
Financial effects of quality related activities
Recommendations for improvement (new opportunities, plans/projects)
Other factors which may impact the organization, such as financial, social
or environmental conditions, and relevant statutory and regulatory changes

Outputs for the Management Review

Performance objectives for products and processes

Performance improvement objectives for the organization
Appraisal of the suitability of the organizations structure and resources
Strategies and initiatives for marketing, products, and satisfaction of
customers and other interested parties
Loss prevention and mitigation plans for identified risks
Information for strategic planning for future needs of the organization

NOTE: Records should be sufficient to provide for traceability and to facilitate

evaluation of the management review process itself, in order to ensure its continued
effectiveness and added value to the organization.
DETAILED MINUTES OF THE MEETING MUST BE PROVIDED.

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QM