Operation Strategy for Business Unit

The following observations form the key performance-based operational

strategies with a focus on profit and customer-oriented services or value added
activities delivered through effective team building and resource planning in
managing clients expectations and the properties under Business Unit. These
are structured in the format of KPIs which the team must strive to achieve. Profit
refers to the sources of income for less costs of our operations to meet
customers expectations.
The key performance-based operation strategies are directed to the following
properties under Business Unit:

Effective Team Building (with Profit and Customer-oriented focus):

An effective team would need to familiarise and understand the following:
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Performance-based Criteria and Reporting

Resource planning
Cost Control
Two-way Communication within the team aligned with business objectives
and meeting clients expectations
Scope of works based on service level agreement
Value added services within costs of operations
Risks and Compliance
Training

Performance-based Operation Strategies

SOPs / Inspections / Due Diligence:

Weekly Progress Reports
Quarterly Due Diligence Report
Cost Control
Budgeting and Variance Analysis
Term Contracts / Vendor Pricing Reviews and Evaluation
Cost Reduction Strategies
Timeliness
Service Delivery within agreed timeline
Risks
Workplace Health and Safety
Risk Assessments
Legal and Regulatory
Compliance
Procurement and Approval Matrix
Authority and Licenses Renewal
SOPs updates and other Important Documentation / Filing
Training (Learning and Development)
E-learning platform (where organized training attendance is not possible)