Professional Documents
Culture Documents
by Jan Elfline
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Wecreateourexperienceoflifebycraftingbeliefs.Ourbeliefschange
throughoutourlives;theyarefluidandmutable.Wecantraceourdevelopment
byidentifyingadjustmentsinourbeliefs.Buttheverystatementsinthis
paragraphgoagainstmanyindividualsperceptionsaboutbeliefs.
Asyouworkwithclients,thefirststepistomakethemawarethattheyhave
beliefs.Thismaysoundabsurd,butourbeliefsareofteninvisibletous.We
dontframeourassumptionsasbeliefs;rathertheyaresimplydescriptionsofthe
waytheworldworks.
Asyourclientsbegintobesensitivetohowmuchoftheirthinkingisdrivenby
thebeliefstheyhold,theywillchoosetoshapebeliefsthatwillservethem.This
mayleadtoadiscussionabouthowbeliefsarechanged.
InChangingBeliefSystemswithNLP,RobertDiltstellsthestoryofamanwho
believesheisacorpse.Onseveralvisits,hispsychiatristattemptstoconvince
himthatheisinfactalive,buttonoavail.Finallythepsychiatristasks,Do
corpsesbleed?Themanrepliesthatofcoursecorpsesdonotbleed,allofthe
systemsinthebodyhavestopped.Thepsychiatristproposesanexperiment.He
willprickthemansfingerwithaneedle.Whenhedoesandthepatientstartsto
bleedthepatientlooksastoundedandsays,Illbedamned,corpsesdobleed!
Thisstoryillustratesapointaboutbeliefsandevidence.Beliefsarerarely
changedbyourexperienceofcontradictoryevidence.Ifsomeonehaslowself
esteem,noexternalacknowledgmentwillmakehimorherfeelworthy.If
someonethinksofhim/herselfasincompetent,nonumberofdegreesand
credentialswillconvincethemthattheyarecapable.
Beliefsarechangedaswerecognizethatweholdabeliefandchoosetoquestion
orchangethebelief.Ritualmaybeuseful,suchasthewalkingbeliefchange,or
aclearingritual.
Asacoach,youcanworkatthelevelsofbehaviorandcapability,andtherecan
begreatvaluefortheclientinmakingchangesatthoselevels.Butattimeseven
afterdesiredbehavioralchangeshavestabilized,theclientdoesnotexperience
thebenefitstheyexpectedasaresultofthosechangedbehaviors.Thebehavior
haschanged,butoldbeliefsarestillrunningtheshow.
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www.JanElfline.com
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Incontrast,whenbeliefsbegintotransform,desiredandlastingbehavioral
changescomeaboutwithlesseffort.Asanoldbeliefshifts,wefindthat
changingwhatwedoseemsnaturalandeveninevitable.Ouroldbehaviors
produceafeelingofincongruence.Ournewactionsreflectcurrentbeliefsand
feelright.
Incoachingyouwillhaveopportunitiestoaddressbothbeliefsaboutcapabilities
andbeliefsaboutidentity.Fromabouttheageoffiveonward,wedevelopskills
andcapabilitiesconsciouslybychoosingwhatwelearn.Aswecontinuetogrow,
ourbeliefsaboutourcapabilitiesexpand.Childrenrarelyquestionwhetheror
nottheyarecapableofdoingsomething,theyjusttryit.Iftheyfail,theytry
againorinadifferentway.Butaswegrowolder,wemaytrysomethingseveral
times,butwhenfrustrationsetsin,weoftenassumethatwearenotcapableand
wenevertryagain.Asacoach,youmaywanttoquestiontheoldevidencethe
clientisreferencing;howdidtheycometothisbeliefabouttheircapability?
Asadults,wehavelittletoleranceformovingthroughlearningcurvesandwe
geteasilyfrustratedandjumptoconclusionsaboutourcapabilities.Albert
BanduraatStanfordUniversitystudiedhowlearningtakesplaceandcreatedthe
nowfamousBanduraCurve.Hefoundthatlearningisaprocessofmoving
throughcrisispointsthatrequirethatwebelievewecanchangeorimprove.As
webelieveinourcapabilities,ourperformancerisestomeetthebelief.Aswe
questionourability,ourperformancefalters.
Inworkingwithclients,itisusefultoassumethatlearningandchangeare
processesthatareinfluencedbyourunderlyingbeliefs.Ascoaches,weoften
speakabouttheprocessesoflearningandchange.Weidentifyadipaswhatit
is,astumble,notevidencethattheclientshouldquitstrivingforwhattheywant.
BeliefsaboutidentityshowupinthecoachingrelationshipasIamstatements.
TheclientjustassumesthatthisisthewayIam.Hereagain,thecoachcan
challengetheclientbysuggestingthattheirstatementisabelief.Thecoach
couldsuggestthattheclienttryononadifferentbeliefaboutwhotheyare,
andnoticewhatbehaviorswouldfollowfromthenewbelief.
Peopleoftenhaveasensethatchangeattheidentitylevelisdifficultoreven
impossible.Inreality,weareconstantlyintheprocessofinventingourselves.By
decidingtoworkwithacoach,theclienthaschosentobeconsciousaboutthe
processofdefiningwhattheirlifewillbelike.Inessence,theyareinventinga
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www.JanElfline.com
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newidentityforthemselves.Yourcoachingquestionscanhelpthemshapethe
newidentitytheywanttoliveinto.
Beliefsarecentraltoaneffectivecoachingrelationship.Youwillachievelimited
successwithprivateindividualsorinbusinessesifyoudonotassisttheclientto
lookattheirbeliefs.
Questionsandstatementsthathelptheclienttoexaminebeliefs:
Whatistrueaboutthis?
Isthatabelief?
Youcouldchoosetobelievethat.
Thatisoneperspective.
Doyouhaveabeliefaboutwhatshouldbeinthissituation?
Theresabelief.
Andtheresanotherbelief.(Thiscouldgoonforanentirecall!)
Copyright 2004
www.JanElfline.com