EXPORT CUSTOMS PROCEDURES

F\Y: 2011/12

General Information
The export and one stop border is headed by an in-charge who reports directly to the
supervisor outdoor
The in-charge makes a monthly report of the activities in this sub-section to the
supervisor by the3th day of every new month
Export open 24 hours
All officers are expected to sign the station attendance register and sign out
Leave and offs are only taken with the approval of the supervisors office but through the
in-charge
All staff must have their mobile telephones on 24 hours because of the sensitive and busy
nature of the border
All staff at export/one stop border are responsible for the URA property entrusted under
their care
Superior customer care and excellence at work is required from all staff in the sub-
section

Export Desk
1. Export sub-section handles both loaded and empty trucks
2. Officer receives transits from other countries and Ugandan exports originating from
Uganda, these exports are both guaranteed and non guaranteed
3. officer does document check to establish all the relevant documents are attached and
passes the entry if satisfied
4. Officer proceeds and physically examines the truck thus confirming truck, seal and
container numbers whether correct as declared on the entry
5. If confirmed correct, officer enters particulars of the entry in the export register serially
and generates a rotation number as well.
6. Call T1 from ASYCUDA ++ and validates the entry
7. Officer writes a clear, descriptive sight account, appends his/her signature, stamp and
date

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 8. Officer separates the entry into three copies hands the d river his copy and exits the truck
9. If exports are from non ASYCUDA ++ stations, officer receives landing certificates from
TMU
10. Sight account written on both the entry and landing certificate
11. Landing certificate is dispatched to the originating station through TMU
12. Officer also receives empty trucks from out of Uganda and within Uganda
13. Empty trucks from within Uganda must be accompanied with road user charge receipt, a
copy of the release order/delivery note showing delivery of goods in a particular
destination.
14. Empty trucks from out side Uganda only need RUC and a C12 from the first border it
entered Uganda
15. When all the requirements in (13) and (14) above are fulfilled, the officer physically
verifies the truck to confirm its empty and that the right truck is being exited
16. When satisfied, officer enters particulars of manifest in the empty truck register rotates
the manifest, signs stamps and dates the manifest and exits the empty truck

Developing Uganda Together

A Publication of

Uganda Revenue Authority.

P.O. Box 7279 Kampala, Uganda.

Telephone: 0417 442054, 442055, 443150

Fax: 0414 334418

Email: info@ura.go.ug

Website: http://ura.go.ug

URA TOLL FREE HELPLINE: 0800117000

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