Cambridge University Press

978-0-521-74923-7 - Business Vocabulary in Use Elementary to Pre-intermediate

Bill Mascull
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Contents

Learner training A: Talking 7 Business travel 2: at the

about language 10 hotel 24
A Types of word and tenses A Checking into a hotel
B Other language words you should know B Making contact 1
C Making contact 2

WORK
NUMBERS
1 Jobs and industries 12
A Im in construction 8 Numbers and years 26
B Your job A Zero to ninety-nine
C Other jobs B Larger numbers
C Years, decades and centuries
2 Places and departments 14
A Places 9 Ordering numbers, parts of
B Departments 1 numbers 28
C Departments 2 A Ordering numbers
B Parts of numbers
3 Types of work 16
A Jobs and work
B Stopping work CAREERS
C I work with
10 Whos the boss? 30
4 Work and numbers 18 A Managers and employees
A How many employees are there? B Managing departments
B Sites
11 Ways of working 32
5 Getting to work 20 A Office work
A Ways of getting to work B Factory work
B The city centre and the suburbs C Laboratory work
C Commuting D Out of the office

12 Getting to the top 34

BUSINESS TRAVEL A Getting to the top 1
B Getting to the top 2
6 Business travel 1: at the
airport 22 13 Skills 36
A Getting to the airport A Are you any good with people?
B Airport announcements B Skills
C Travel adjectives C Skilled and unskilled workers

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978-0-521-74923-7 - Business Vocabulary in Use Elementary to Pre-intermediate
Bill Mascull
Table of Contents
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14 Qualifications and training 38 21 Project management 54

A Qualifications A We must finish on time
B Training B The schedule
C Were behind schedule
15 E-learning 40
A Types of training 22 Free time and holidays 56
B E-learning A Spare time
C Lifelong learning B Word combinations with have
and take
C Going on holiday
Learner training B: Pronunciation 42
A Pronunciation symbols
B Stress MONEY
23 Notes and coins 58
TIME A Notes and coins
B Changing money
16 Numbers and time 44 C Abbreviations
A Talking about the time
B Start and finish times 24 Prices 60
C Morning, afternoon, evening, night
A Talking about prices
B Tax
17 Timetables 46 C Value and worth
A Timetables
B Travel times 25 Numbers and money 62
A Amounts of money 1
18 Days and dates 48 B Amounts of money 2
A Months and seasons C Approximate amounts
B Days and dates
C Public holidays 26 Can we afford it? 64
A Its so expensive
19 Time expressions 50 B Careful with money
A Early or late? C Loans
B Word combinations with time and
quantities of time 27 Pay and benefits 66
C Adverbs of frequency
A Wages
B Salaries
20 Do you have time? 52
A I dont have time 28 Company banking 68
B Are you free on Friday?
A Accounts
B Cards
C Online banking

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978-0-521-74923-7 - Business Vocabulary in Use Elementary to Pre-intermediate
Bill Mascull
Table of Contents
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29 Companies and money 1 70 36 From producer to customer 1 86

A To sell A Manufactured products
B Sales B Industries and their processes
C Costs
37 From producer to customer 2 88
30 Companies and money 2 72 A Stages in the process 1
A Budgets B Stages in the process 2
B Sales forecasts C Stages in the process 3
C Results
38 Wheres it sold? 90
Learner training C: Learning A Shops and stores
vocabulary 74 B Direct sales

A Word combinations
39 Product instructions 92
B Word groups
C Diagrams A Follow the instructions
D Types of English B Press the button

40 Problems with products 1 94

PRODUCTS AND SERVICES A Faults
B Guarantees
31 Product details 1 76
A Dimensions 41 Problems with products 2 96
B Features A What can go wrong?
B Keeping customers happy
32 Product details 2 78
A Comparative adjectives
Learner training D: Using
B Superlative adjectives
dictionaries 98
33 Services 1 80 A What dictionaries do I need?
B What information does a dictionary
A Service industries
give?
B Support services
C How should I use my dictionary?
C A service company
D What can I read?

34 Services 2 82
A Service characteristics SOCIALIZING
B Problems with services
42 Socializing 1: nice to
35 Whats it made of? 84 meet you 100
A Its made of A At the airport
B Materials and their uses B At the office
C Its unbreakable C Saying goodbye

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978-0-521-74923-7 - Business Vocabulary in Use Elementary to Pre-intermediate
Bill Mascull
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43 Socializing 2: at the BUSINESS WRITING

restaurant 102
50 Business writing:
A Choosing and ordering introduction 116
B Small talk
C Thanking A Ways of communicating
B Formal and informal
44 Socializing 3: networking 104 C Beginning emails and texts

A Business or pleasure? 51 Business writing: emails 1 118

B Heres my card
C Saying the right thing A Starting the message
B Attachments
C Word combinations with email
TELEPHONING D Requests

45 Telephoning 1: starting 52 Business writing: emails 2 120

and ending 106 A Good and bad news
A Starting informal calls B Ending emails
B Starting formal calls C Email and text language
C Ending calls
53 Business writing: letters 122
46 Telephoning 2: spelling A Beginning letters
and numbers 108 B Letter layout
C Ending letters
A Telephone alphabet
B Spelling
C Numbers
PRESENTATIONS
47 Telephoning 3: checking 54 Presentations 1: getting
information 110 started 124
A Showing understanding
A Preparation
B Checking and confirming information
B Introduction

48 Telephoning 4: messages 112 55 Presentations 2: the main

A When you receive a call part 126
B When you make a call
A Starting the main part
C Leaving a message
B Moving between sections
Slides and handouts
49 Telephoning 5: the wrong C
D Ending and questions
number 114
A Wrong number 56 Presentations 3: charts and
B Wrong department graphs 128
C Wrong person
A Pie charts
B Graphs and bar charts

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978-0-521-74923-7 - Business Vocabulary in Use Elementary to Pre-intermediate
Bill Mascull
Table of Contents
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57 Presentations 4: comparing 61 Meetings 3: opinions and

trends 130 suggestions 138
A Graphs A Opinions, agreeing and disagreeing
B Less, more and the same B Suggesting and explaining
C Adjective and noun combinations
D Comparative adverbs 62 Meetings 4: agreeing
action and closing 140
58 Presentations 5: site tours 132 A Action points
A Company sites B Closing
B Introduction to the tour
C Guided tour Irregular verbs 142

MEETINGS Answer key 143

59 Meetings 1: organizing a Index 162

meeting 134
A Word combinations with meeting CD-ROM user guide 175
B Agendas
C Types of meeting

60 Meetings 2: chairing a
meeting 136
A Chairing
B Interruptions and how to stop them

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