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  • In Class Sushi Bar

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    Tom Novak
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    Services IBMS In Class Sushi Bar Assignment

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    Services IBMS In Class Sushi Bar Assignment

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    1 views2 pages

    In Class Sushi Bar

    Uploaded by

    Tom Novak
    Services IBMS In Class Sushi Bar Assignment

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    A Visit to the Hairdresser

    What are the risks involved? How can the service provider mitigate them?
    Explain. Which elements of the marketing mix can he use?
    Which elements of the servicescape can he use?

    What are elements of the core


    service?

    What are elements of the augmented


    service?

    What are the hard standards?

    What are the soft standards?


    A Visit to the Hairdresser
    Draw the Service Blueprint

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