Finky Sinaga

106 Taduan Street

finnsaint@gmail.com

Customer Services Manager

Air Conditioner Service Company
262 Bhayangkara Street
Medan BLP 20222

Dear Customer Service Manager

Account #1032, Fixing Air Conditioner for home

On 30 Nov 2015, I purchased for service to fix my broken Air Conditioner at

106 Taduan Street, for a price of Rp. 150.000 paid by cash.

I am dissappointed because the service you provided was not satisfactory

due to the equipment still cannot work well and sometimes it could stop by
itself.

To resolve the problem I would like to please return and perform to fix the
equipment correctly.

I look forward to hearing from you within 3 bussiness days of receiving this
letter. I would like this problem to be resolved between us. However, if we
are unable to resolve the matter I will refer it to the Office of fair Trading.

Please contact me at address or phone show above.

Yours sincerely

Finky Sinaga
1 Desember 2015

2 copies of receipt of purchase with Air Conditioner Service Company

provided