Tp ch Khoa hc Trng i hc Cn Th Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109

CC NHN T TC NG N S HI LNG TRONG CNG VIC

CA NHN VIN TI TRNG I HC TIN GIANG

L Nguyn oan Khi1 v Nguyn Th Ngc Phng

1
Phng Qun l Khoa hc, Trng i hc Cn Th

Thng tin chung:
Ngy nhn: 24/06/2013
Ngy chp nhn: 31/10/2013
Title:
Factors impact to the job
satisfaction of staffs at Tien
Giang University
T kha:
S hi lng, phn tch nhn
t, i hc
Keywords:
Satisfaction, factor analysis,
University
ABSTRACT
This research aimed to identify the factors that impact the satisfaction
among staff working at Tien Giang University. The research results
indicated five groups of factors (variables) which had impacted on these
staffs satisfaction namely: job characteristics, wage and financial
rewards, staff relationship, job promotion opportunities, and working
conditions. These five factor groups were measured by 24 observed
variables. The factor analysis for impacts on working motivation aimed at
realistically contributing to the human resource planning at the research
sites and creating further satisfaction at work for the Universitys staff.
TM TT
Nghin cu ny nhm xc nh nhng nhn t tc ng n s tha mn
ca nhn vin cng tc ti Trng i hc Tin Giang. Kt qu nghin
cu ch ra 5 nhm nhn t (bin) tc ng n s hi lng ca nhn vin
bao gm: bn cht cng vic; tin lng thng v ph cp; quan h lm
vic; c hi o to v thng tin; iu kin vt cht. Cc nhm nhn t
ny c o lng thng qua 24 bin quan st. Vic phn tch cc nhn t
nh hng n ng lc lm vic nhm gp phn thit thc cho vic
hoch nh nhn lc ti n v cng tc v mang li nhiu hn s hi lng
vi cng vic cho cn b trng i hc.

1 T VN ngun nhn lc ca th trng trong nc v quc

t, i hi Ban gim hiu nh trng phi ra sc
Pht trin ngun nhn lc l cng vic quan
ci tin t chc qun l nhn s c v s lng ln
trng nht trong chin lc pht trin ca cc
cht lng. S hi lng trong cng vic s to ng
trng i hc, nht l trong giai on hi nhp
lc lm vic cho nhn vin v gp phn vo vic
hin nay. Trong nhng nm gn y, Trng i
nng cao hiu qu lm vic cng nh hot ng
hc Tin Giang (HTG) c bc pht trin
(o to v nghin cu) ti Trng HTG. Vic
nhy vt v kt qu v hiu qu trong hot ng.
nghin cu cc nhn t tc ng ti s hi lng ca
Trng cng gp phn gii quyt nhng vn
nhn vin gip nh trng hoch nh c cc
bc xc ca x hi l cung cp ngun nhn lc
chnh sch duy tr v pht trin nhn vin tt, lm
c cht lng, thc y chuyn dch c cu kinh t
cho nhn vin hi lng hn, c th thu ht c
n nh chnh tr - trt t an ton x hi, gn li ch
ngi gii v hn ch s chy mu cht xm ca
nh trng vi li ch x hi l mt vn c
nh trng.
ngha rt ln trong giai on hin nay. Tuy nhin,
Trng HTG ang ng trc nhng thch thc T nhng l do trn, vic o lng s tha mn
to ln vi s cnh tranh ngy cng khc lit v trong cng vic ca cn b vin chc (CBVC)

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Tp ch Khoa hc Trng i hc Cn Th Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109
Trng HTG thng qua cc nhn t nh hng
n ng lc lm vic nhm gp phn thit thc
cho vic hoch nh cng tc qun l ngun nhn
lc ti n v cng tc v mang li nhiu hn s
hi lng vi cng vic cho CBVC l ht sc cn
thit v quan trng nghin cu.
2 C S L THUYT, M HNH, V
GI THUYT NGHIN CU
2.1 C s l thuyt
Vroom (1964) ch ra tha mn trong cng vic
l trng thi m ngi lao ng c nh hng hiu
qu r rng i cng vic trong t chc, thc s
cm thy thch th i vi cng vic. Theo Locke
(1976), tha mn l thi - th hin bng cm
nhn, nim tin v theo Spector, 1997, tha mn l
thi yu thch cng vic ni chung v cc kha
cnh cng vic ni ring. Bn cnh , Kreitner v
Kinicki (2007) nh ngha s tha mn cng vic
nh l s phn ng v mt tnh cm v cm xc i
vi cc kha cnh khc nhau ca cng vic.
Theo Smith, Kendal v Hulin (1969), mc
tha mn vi cc thnh phn hay kha cnh ca
cng vic l thi nh hng v ghi nhn
ca nhn vin v cc kha cnh khc nhau trong
cng vic.
Luddy (2005) nhn mnh cc nhn t nh
hng n s tha mn trong cng vic bao gm v
tr cng vic, s gim st ca cp trn, mi quan h
vi ng nghip, ni dung cng vic, s i ng v
cc phn thng gm: thng tin, iu kin vt
cht ca mi trng lm vic, c cu ca t chc.
Herzberg et al. (1959) cho rng c 2 nhm
nhn t lin quan n s tha mn trong cng vic
l nhm nhn t ng vin v nhm nhn t duy
tr. Cc nhn t ng vin gm thnh tch, s cng
nhn, cng vic c tnh th thch, s tin b,
trng thnh trong cng vic. Cc nhn t duy tr
gm chnh sch cng ty v cch qun tr ca cng
ty, s gim st ca cp trn, lng bng, cc mi
quan h gia cc c nhn, iu kin lm vic, i
sng c nhn, s m bo cho cng vic. Ch c
nhng nhn t ng vin mi c th mang li s
tha mn cho nhn vin v nu khng lm tt c
nhn t duy tr s gy bt mn trong nhn vin.
M hnh c im cng vic ca Hackman &
Oldham (1974) c 5 c im ct li: s a dng
k nng, hiu cng vic, cng vic c ngha, tnh
t ch trong cng vic v thng tin phn hi,
nhng c im ct li ny tc ng ln 3 trng
thi tm l: hiu c ngha cng vic, trch
nhim i vi kt qu cng vic v nhn thc v
kt qu cng vic, t trng thi tm l ny s sinh
ra cc kt qu cng vic.
Smith (1967) cho rng c 5 yu t tc ng n
s tha mn trong cng vic bao gm: tha mn
vi cng vic, tha mn vi s gim st, tha mn
vi tin lng, tha mn vi c hi thng tin v
tha mn vi ng nghip.
Ch s m t cng vic Job Descriptive Index
(JDI) ca Smith et al. (1969), s dng 5 nhn t:
c im cng vic, cp trn, tin lng, c hi
o to - thng tin v ng nghip. Gi tr v
tin cy ca JDI c nh gi rt cao trong c thc
tin ln l thuyt (Price Mayer and Schoorman
1992-1997).
Bng kho st m t cng vic (Job Satisfaction
Survey - JSS) ca Spector (1997) v bng cu hi
tha mn Minnesota (Minnesota Satisfaction
Questionair - MSQ) ca Weiss et al. (1967) l 3
cng c c trng trong o lng tha mn cng
vic, trong JDI v MSQ l 2 cng c c s
dng rng ri c trong thc tin v l thuyt
(Green, 2000).
Theo Smith et al. (1969), mc tha mn
cng vic ca mt ngi thng qua c nhn t: c
im cng vic, cp trn, tin lng, c hi o to
- thng tin v ng nghip.
Vit Nam, Trn Kim Dung (2005) thc
hin nghin cu o lng s tha mn trong cng
vic bng cch s dng thang o JDI v thuyt nhu
cu ca Maslow (1943) kt qu c 2 nhn t mi:
phc li v iu kin lm vic.
Nhn chung, ng nhiu gc khc nhau c
nhiu nh ngha v s tha mn trong cng vic
v cc nguyn nhn c th dn n s tha mn
cng vic. Theo tc gi, tha mn trong cng vic
l s nh gi ca ngi lao ng i vi cc vn
lin quan n vic thc hin cng vic ca h.
2.2 M hnh v gi thuyt nghin cu
Cn c vo kt qu ca cc nghin cu trc
y v s tha mn trong cng vic v tnh hnh
thc t ti Trng HTG, nghin cu ny la chn
cc yu t tc ng n s hi lng trong cng vic
nh sau: bn cht cng vic, tin lng thng v
ph cp, quan h ng nghip, s quan tm ca
lnh o, c hi o to v thng tin, mi trng
v iu kin lm vic v s hi lng l bin ph
thuc chu s tc ng ca 6 bin c lp l cc
yu t tc ng n s tha mn trong cng vic
trn ca CBVC Trng HTG, s thay i ca cc
103
Tp ch Khoa hc Trng i hc Cn Th
yu t ny theo chiu hng tt hay xu s lm
tng hoc gim mc mn trong cng vic ca
CBVC nh trng.
2.3 Gi thuyt cho m hnh nghin cu
Cc gi thuyt cho m hnh nghin cu c
xy dng da trn vic nh gi cc yu t tc
ng n s tha mn trong cng vic ca CBVC
ti Trng HTG. Trong m hnh ca nghin
cu ny, c 6 yu t tc ng n s tha mn
trong cng vic ca CBVC ti Trng HTG gm:
bn cht cng vic, tin lng thng v ph cp,
quan h ng nghip, s quan tm ca lnh o,
c hi o to v thng tin, mi trng v iu
kin lm vic.
Gi thuyt cho m hnh nghin cu c
Bn cht cng vic
Tin lng, thng v
ph cp
Quan h ng nghip
S quan tm ca lnh
o
C hi o to v
thng tin
Mi trng v iu
kin lm vic
3 PHNG PHP NGHIN CU
3.1 Phng php nghin cu
Nghin cu c thc hin trn c s kt
hp gia nghin cu nh tnh v nghin cu nh
lng. Bc u tin, phng php nghin cu
nh tnh c s dng tin hnh nghin cu s
b, phng vn mt s CBVC l nhng i din
c la chn trong s CBVC ca Trng. C
nhn tham gia phng vn s tr li cc cu hi
trong bng hi c thit k sn. Mu nghin
cu s b c kch thc l 10 (n=10). Kt qu
Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109
xut nh sau:
H1: Bn cht cng vic c quan h dng vi
mc tha mn trong cng vic.
H2: Tin lng, thng v ph cp tng quan
cng chiu vi mc tha mn trong cng vic.
H3: Quan h vi ng nghip c quan h
dng vi mc tha mn trong cng vic.
H4: S quan tm ca lnh o c quan h
dng vi mc tha mn trong cng vic.
H5: C hi o to v thng tin c quan h
dng vi mc tha mn trong cng vic.
H6: Mi trng v iu kin lm vic c quan
h dng vi mc tha mn trong cng vic.
S hi lng
Hnh 1: M hnh nghin cu
nghin cu s b c dng hon chnh bng
cu hi nghin cu v m hnh nghin cu.
Phng php nghin cu nh lng c tin
hnh thu thp kin ca CBVC v mc hi
lng i vi cng vic hin ti. mu nghin cu
c chn mang tnh i din cho tng th, i
tng c chn phng vn theo nguyn tc chn
mu ngu nhin, ly khong 1/3 s lng CBVC
ang cng tc ti Trng. Tng s ngi c
chn kho st l 131 phn theo t l 15 b phn
trong ton trng.
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Tp ch Khoa hc Trng i hc Cn Th Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109

3.2 Thang o Cc thnh phn tc ng (bin c lp) v yu

t chu nh hng (bin ph thuc) u c o
ti p dng thang o cht lng dch v
lng bng cc bin quan st, cc bin quan st
SERQUAL, l thang o a hng vi 7 nhn t v
ny c o lng bng thang o Likert 5 mc .
27 bin quan st nh gi s hi lng ca CBVC
v cng vic i vi trng; tin cy ca thang 4 KT QU V THO LUN
o c nh gi thng qua h s Cronbachs 4.1 Mt s thng tin c bn
alpha (t 0,6 tr ln l chp nhn c) qua cc
bin khng ph hp s b loi nu h s tng quan Bng 1: Thng tin chung v mu s liu
tng bin (Corrected Item Total correclation) nh phng vn
hn 0,3; xc nh li cc thnh phn trong thang o S lng T l
bng phn tch nhn t khm ph. iu kin p Ch tiu c im
(n=131) (%)
dng phn tch nhn t l cc bin c tng quan Trung bnh 38
vi nhau. xc nh cc bin c tng quan nh Tui Ln nht 54
th no, ta s dng kim nh Barletts kim Nh nht 22
nh gi thuyt: Kinh S nm trung
5,7
H0: cc bin khng c lin quan ln nhau. nghim bnh
H1: c s tng quan gia cc bin. Nam 53 40,5
Gii tnh
N 78 59,5
Chng ta mong i bc b gi thuyt H0, ngha
Trung cp 4 3,1
l chp nhn gi thit H1 cc bin c lin quan vi
nhau. iu ny c c khi gi tr P sau khi kim Trnh Cao ng 5 3,8
nh phi nh hn mc ngha x l . ng thi, hc vn i hc 94 71,8
Sau i hc 28 21,4
phn tch nhn t c xem l thch hp khi gi tr
h KMO (Kaiser - Mayer - Olkin) trong khong t Ngun: S liu phng vn trc tip 2012
0,5 n 1, khi cc tng quan ln c th Qua qu trnh phng vn trc tip 131 CBVC
p dng phn tch nhn t. Trng HTG, cho thy tui trung bnh l 38,
Sau khi rt c cc nhn t v lu li thnh trnh hc vn i hc v sau i hc chim a
cc bin mi, cc bin ny s c thay cho tp s. iu ny c th hiu vic nhn thc v mc
hp bin gc a vo phn tch hi quy. Phng tha mn trong cng vic rt r rng, c th.
php phn tch hi quy a bin c lng mc 4.2 Phn tch nhn t
nh hng ca cc nhn t ng lc lm vic
(bin c lp) n s hi lng ca CBVC (bin ph S liu trong Bng 2 th hin vi mi bin quan
thuc). Phng trnh hi quy c dng: st ti mi dng hin th mt trng s, tiu chun
i vi mt trng s ln nht l 0,5. Nh vy, 24
Y = 0 + 1X1 + 2X2 + 3X3 + 4X4 + 5X5 + 6X6 bin c trng s ln hn 0,5 c tp hp thnh 5
Trong : nhn t mi.
Y: bin ph thuc (Mc hi lng ca Kt qu phn tch nhn t cho thy ch s
CBVC) KMO (Kaiser-Meyer-Olkin measure of sampling
Cc bin c lp: adequacy) c gi tr l 0,854 (>0.5), tc l phn
tch c ngha. ng thi, vi mc gi tr
X1 : Bn cht cng vic
eigenvalues l 1,021 (>1), 24 bin thnh phn ban
X2 : Tin lng, thng v ph cp u c nhm li trong 5 nhn t vi tng
X3 : Quan h vi ng nghip phng sai trch c l 65,22% (> 50%), tc l
X4 : S quan tm ca lnh o kh nng s dng 5 nhn t ny gii thch cho
24 bin quan st ban u l 65,224%. Kt qu c 5
X5 : C hi o to v thng tin
nhn t mi c rt ra th hin c th Bng 3.
X6 : Mi trng v iu kin lm vic

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Tp ch Khoa hc Trng i hc Cn Th Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109

Bng 2: Kt qu phn tch nhn t

Bin 1 2 3 4 5
Cng vic cho php T/C s dng tt nng lc c
0,758
nhn
Cng vic rt th v 0,746
Cng vic c nhiu thch thc 0,705
Cng vic ang lm ph hp vi chuyn mn 0,641
Thy/C c tr lng cao 0,870
Thy/C c th sng hon ton da vo thu nhp t
0,818
trng
Tin lng tng xng vi kt qu lm vic 0,734
ng nghip ca Thy/C thoi mi v d chu 0,788
Thy/C v cc ng nghip phi hp lm vic tt 0,729
Nhng ngi m Thy/C lm vic rt thn thin 0,749
Nhng ngi m Thy/C lm vic thng gip
0,833
ln nhau
Cp trn hi kin khi c vn lin quan n CV 0,686
Thy/C nhn c s h tr ca cp trn 0,670
Lnh o c tc phong lch s, ho nh 0,672
Nhn vin c i x cng bng, khng phn bit 0,533
Trng bo m tt cc iu kin an ton, bo LD 0,602
Trng thng xuyn o to v hun luyn 0,707
Chnh sch thng tin ca trng cng bng 0,592
Trng to cho Thy/C nhiu c hi pht trin 0,628
Thy/C c o to cho cng vic v pht trin
0,746
ngh nghip
Thy/C khng b p lc cng vic qu cao 0,674
Ni lm vic rt v sinh, sch s v rng ri 0,699
Thy/C khng phi lo lng mt vic lm 0,683
Cng c phc v cho cng tc thuc loi tin tin
0,685
trn th trng
Eigenvalue 1,021
Phn trm phng sai ca tng nhn t 65,22%
H s KMO (kim nh Bartletts) 0,854
Sig. 0,000
Ngun: S liu phng vn trc tip 2012

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Bng 3: Cc nhm nhn t mi c rt ra

K hiu Tn Cc bin thnh phn
BCCV1: CV cho php Thy/C s dng tt cc nng lc c nhn
BCCV2: Cng vic rt th v
H1 Bn cht cng vic
BCCV3: Cng vic c nhiu thch thc
BCCV4: Cng vic ang lm ph hp vi chuyn mn
LUONG1: Thy/C c tr lng cao
Tin lng, thng
H2 LUONG2: Thy/C c th sng hon ton da vo thu nhp t trng
v ph cp
LUONG3: Tin lng tng xng vi kt qu lm vic
DNGH1: ng nghip ca Thy/C thoi mi v d chu
DNGH2: Thy/C v cc ng nghip phi hp lm vic tt
DNGH3: Nhng ngi m Thy/C lm vic rt thn thin
DNGH4: Nhng ngi m Thy/C lm vic gip ln nhau
H3 Quan h lm vic LDAO1: Cp trn hi kin khi c vn lin quan n cng vic
LDAO2: Thy/C nhn c s h tr ca cp trn
LDAO3:Lnh o c tc phong lch s, ho nh
LDAO4: Nhn vin c i x cng bng, khng phn bit
DKIEN5: Trng bo m tt cc iu kin an ton, bo h lao ng.
COHOI2: Trng thng xuyn o to v hun luyn T/C trong CV
C hi o to v COHOI3: Chnh sch thng tin ca trng cng bng
H4
thng tin COHOI4: Trng to cho Thy/C nhiu c hi pht trin c nhn
COHOI5: Thy/C c o to cho CV v pht trin ngh nghip
DKIEN1: Thy/C khng b p lc cng vic qu cao
DKIEN2: Ni lm vic rt v sinh, sch s v rng ri
H5 iu kin vt cht
DKIEN3: Thy/C khng phi lo lng mt vic lm
DKIEN4: Cng c phc v cho CV thuc loi tin tin trn th trng
4.3 Phn tch hi qui bin vi phng php loi tr dn nh sau: u
Phn tch hi qui xc nh mc tc tin tt c cc bin u trong m hnh v sau
ng ca 5 nhn t n s hi lng ca CBVC n loi tr chng bng tiu chun loi tr l cc bin
cht lng dch v ca Trng HTG hay l cc c mc ngha quan st Sig 0,1 s c li
bin c lp c nh hng n bin ph thuc trong m hnh (Bng 4).
hay khng. S liu trong Bng 4 ch ra rng cc bin a
M hnh hi qui c dng nh sau: vo m hnh u c chp nhn ln hn 0,0001
(Tolerance > 0,0001) v h s phng i phng
Y = o + 1H1 + 2H2 + + iHi + ui sai nh hn 10 (VIF < 10) nn khng tn ti hin
Trong : tng a cng tuyn gia cc bin c lp. Tuy
vy, cn ni thm rng vic cc nhn t Bn cht
Y: bin ph thuc (Mc hi lng ca cng vic, Tin lng, thng v ph cp, C hi
CBVC) o to v thng tin c sig >0,05 c th l do hin
i: h s c lng tng cng tuyn cc nhn t ny cung cp cho m
Hi: bin c lp: Bn cht cng vic (H1), Tin hnh nhng thng tin tng t nhau, kh tch ri
lng, thng v ph cp (H2), Quan h lm vic nh hng ca tng bin n bin ph thuc.
(H3), C hi o to v thng tin (H4), iu kin
Lc ny phng trnh hi qui tuyn tnh a bin
vt cht (H5) c th vit nh sau:
ui:sai s
Hailong = 0,094 0,009.H1 + 0,007.H2 +
M hnh hi qui c xy dng t mt tp bin 0,059.H3 + 0,036.H4 + 0,074.H5
gm 5 nhn t: Bn cht cng vic (H1), Tin
lng, thng v ph cp (H2), Quan h lm vic H s tng quan chung l R= 73,7% v
(H3), C hi o to v thng tin (H4), iu kin tt c 05 nhn t ny gii thch c 54,4%
2
vt cht (H5) vi th tc chn bin l loi tr dn (R = 0,544) s tha mn ca CBVC.
nhn ra cc bin c lp c kh nng d on Tm li, qua phn tch m hnh hi qui, s hi
tt cho bin ph thuc trong m hnh. Th tc chn lng c quan h dng vi cc thnh phn cht

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lng phc v ca nh trng: quan h lm vic v
iu kin vt cht. Mi thnh phn c mc tc
ng khc nhau n s hi lng ca CBVC. y l
c s xut cc gii php trong cng tc qun tr
Bng 4: Kt qu m hnh hi qui
H s hi quy Cc h s hi
cha chun ha qui chun ha
Nhn t
(Hng s) 0,094
Bn cht cng vic -0,009
Tin lng, thng v ph cp 0,007 0,020
Quan h lm vic 0,059
C hi o to v thng tin 0,036 0,024
iu kin vt cht 0,074
5 GII PHP V XUT
Phn cng hp l cng vic. V tr lm
vic l mt ng lc thc y nhn vin vn dng
c kh nng tr tu ca h vo cng vic m h
ang m nhim. Do , sau khi hon tt vic
tuyn chn nhn vin, Ban gim hiu phi b tr,
phn cng cng vic th no cho ph hp vi nhn
vin mi, gp phn pht huy nhng s trng sn
c ca h, ng thi to nn s thoi mi, yu
thch cng vic c giao. Phi xem xt, nh gi
trnh chuyn mn ca CBVC, xem nhng ngi
no ph hp vi nhng cng vic g, t b tr
m bo ng ngi ng vic.
Hon thin chnh sch i ng, nh gi
v khen thng CBVC. Lng l yu t c tm
quan trng nht tc ng n s tha mn trong
cng vic ng thi cng l yu t c CBVC
nh gi km nht trong s cc yu t tc ng n
s tha mn. Do , nh trng cn c nhng bin
php nhm nng cao hn na mc tha mn ca
ngi lao ng i vi vn tin lng. Theo
nh gi chung ca cc trng i hc, mc lng
hin ti h c nhn l rt thp, cha tng xng
vi kt qu lm vic ca h v khng trang
tri cho nhu cu cuc sng hng ngy. Nhng
thng v ph cp th nh trng c th cn c vo
mt bng thng v ph cp chung khu vc v
nhng trng trong khu vc iu chnh mc
lng hp l.
Nng cao cng tc m bo cht lng
CBVC. Tng cng cc chnh sch thu ht ngi
ti v lm cng tc ging dy ti trng, cn c cc
chnh sch c th khuyn khch sinh vin xut sc
li lm cng tc ging dy. Xy dng quy trnh
ngun nhn lc Trng HTG thnh mt trong
nhng trng i hc v s lng v m bo
v cht lng.
Thng k cng
tuyn
Gi
Sig. H s
Sai s tr t chp
B Beta phng i
chun nhn
phng sai
0,367 0,257 0,797
0,020 -0,028 -0,425 0,671 0,816 1,225
0,023 0,341 0,733 0,825 1,212
0,012 0,429 5,119 0,000 0,521 1,920
0,126 1,507 0,134 0,480 2,081
0,020 0,302 3,681 0,000 0,539 1,854
c th vic hun luyn v trnh s phm cho i
ng cn b tr khi mi c tuyn dng v trng,
im yu nht ca h l trnh s phm v kinh
nghim ng lp, nh trng cn t ra mt quy
trnh c th gip h sm t tin trong cng tc
ging dy. Quy trnh ny bao gm c vic quy nh
r rng cc kha o to k nng s phm no cn
b tr phi tham gia, thi gian tham gia v yu cu
v kim tra nh gi sau khi kt thc kha hc.
Tng cng CBVC i thc t ti cc doanh
nghip nng cao kinh nghim thc t. Khuyn
khch CBVC tham gia NCKH: bng cch tng
cng kinh ph cho NCKH, ly vic tham gia
NCKH l mt tiu ch quan trng trong nh gi
CBVC.
Hu nh khng c cch duy nht no nh
gi thnh tch cng tc. Tuy nhin, tc gi c mt
s xut:
i vi B Gio dc v o to, cn y
mnh hn na cng tc pht trin ngun nhn lc
ca gio dc i hc, tng t l chi ngn sch cho
cng tc ny. ng thi, cn xem xt iu chnh
chnh sch tin lng trong mi tng quan gia
ngnh gio dc v cc ngnh khc, nht l to iu
kin gip nng cao i sng ca ging vin.
i vi Trng HTG, lnh o nh
trng cn nghin cu, hon chnh cc quy ch
qun l CBVC; khng ngng m rng hot ng
lin kt, giao lu v hc thut cng nh chuyn
mn nhm to iu kin cho i ng CBVC nng
cao nng lc thc hnh ngh nghip.
i vi CBVC ca Trng, cn nhn thc
ng v v vai tr, v tr, trch nhim ca mnh,
ch ng phn u v rn luyn p ng v

108
Tp ch Khoa hc Trng i hc Cn Th Phn D: Khoa hc Chnh tr, Kinh t v Php lut: 28 (2013): 102-109

thch nghi c vi yu cu nhim v nng ng 8. Nguyn Khc Hon (2010) Cc yu t nh

ca nh trng.
TI LIU THAM KHO
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vic ca nhn vin trong cc ngn hng
thng mi trn a bn Tha Thin
Hu, Tp ch Khoa hc v Cng ngh, i
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