CNG TY C PHN TN TC

Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh

Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

BNG GI V QUY NH
DCH V VN CHUYN CHUYN NGHIP (DVVCCN) TN TC
(p dng t ngy 01/01/2017)

I. BNG GI TIU CHUN:

Trong ngy Qua ngy

Khu vc Qun/Huyn
Khng Khng
Hn gi Hn gi
hn gi hn gi
1, 3, 4, 5, 10, 11, Tn Bnh, Tn Ph,
20.000 20.000
Ni Ph Nhun, G Vp, Bnh Thnh
15.000 20.000
thnh
2, 6, 7, 8 20.000 25.000

9, 12, Bnh Tn, Th c 25.000 30.000 20.000 25.000

Ngoi
thnh
Nh B, Bnh Chnh, Hc Mn 30.000 35.000 25.000 30.000

Bu in 10.000
Ngoi
tnh (*)
Gi xe 20.000

(*) i vi n hng gi ngoi tnh, DVVCCN Tn Tc s hp tc vi i tc l cc Chnh xe/Nh

xe trong khu vc TP. H Ch Minh v Bu in Vit Nam (Vietnam Post) lm th tc gi hng
theo tha thun gia DVVCCN Tn Tc v Khch hng. Ph giao hng cha bao gm ph gi
hng, ph ng gi, v ph vo bn xe ca Nh xe v Bu in.
DVVCCN Tn Tc ch h tr thu h tin (COD) cc n hng ngoi tnh khi gi qua Bu in Vit
Nam.
Hin ti DVVCCN Tn Tc cha h tr giao hng khu vc Huyn C Chi v Huyn Cn Gi, n
hng cc khu vc ny s c DVVCCN Tn Tc chuyn giao cho i tc Bu in Vit Nam.

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 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

MT S KHI NIM
1. n hng HN GI:
n hng c xem l HN GI nu nm trong cc trng hp sau:
Hn gi chnh xc: V d 11h00, 14h40.
Hn trong khung gi khng qu 2 ting: V d t 15h00 n 17h00.
Hn gi bui ti: tnh t sau 17h00.
Lu : khng p dng dch v HN GI ni thnh t 12h00 14h00, ngoi thnh t 12h00
15h00.

2. n hng TRONG NGY v QUA NGY:

n hng c ly v c yu cu giao trong cng mt ngy c gi l n hng TRONG
NGY.
n hng c ly ngy hm nay v giao vo ngy tip theo (hoc c th 2, 3 ngy sau theo
yu cu ca Khch hng) th c gi l n hng QUA NGY v tnh ph giao hng QUA NGY.
n hng nhn trong bui chiu hoc ti (sau 13h00) s c giao vo ngy tip theo, c
tnh l n hng QUA NGY.
Lu : Nhng n ngi nhn hn li ngy khc trong qu trnh i giao hng s khng thay i
ph giao hng so vi trng thi n hng ban u (n hng trong/qua ngy vn gi ph nh
c).

II. BNG GI TIT KIM:

Ngoi bng gi tiu chun, DVVCCN Tn Tc cn cung cp thm cho Khch hng dch v TIT
KIM vi nhng u th sau:
ng gi 12.000 ng cho c khu vc Ni thnh v Ngoi thnh.
n hng l n KHNG HN GI, c giao vo bt k thi im no t 08h00 n 21h00
trong thi gian 3 ngy k t khi nhn hng.
Thch hp cho nhng ngi nhn cha cn nhn gp n hng hoc lun c sn ngi nhn
hng vo bt k thi im no.
Lu : gi TIT KIM s t ng chuyn thnh gi TIU CHUN nu c s thay i thng tin
giao hng t pha ngi nhn (i a ch nhn hng, hn li ngy khc,...).

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 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

III. BNG GI SIU TN TC:

Ngoi bng gi tiu chun v TIT KIM, DVVCCN Tn Tc cn cung cp thm cho Khch hng
dch v SIU TN TC vi nhng c im sau:
Giao thnh cng n hng ch trong vng 60 pht k t lc nhn hng.
Ch p dng khu vc Ni thnh (nhn hng v giao hng).
ng gi 50.000 ng cho mi n hng giao thnh cng.

IV. MT S QUY NH:

1. Quy nh v kch thc v khi lng hng ha:

Kch thc tiu chun: tng 3 chiu ti a l Di + Rng + Cao = 60cm
Khi lng tiu chun: ti a l 3kg
Gii hn kch thc ti a: 60cm x 60cm x 60cm
Gii hn khi lng ti a: 40kg
Hng qu kh (qu 3kg hoc tng kch thc 3 chiu qu 60cm) s c tnh ph thu da trn
vic so snh gia khi lng thc t ca hng ha v khi lng quy i tng ng, ly gi tr
ln hn:

Di (cm) x Rng (cm) x Cao (cm)

(1) Khi lng quy i (kg) =
6000

(2) Khi lng thc t (kg) = Cn o thc t

Khi lng p dng = Chn gi tr ln hn gia (1) v (2)

Mc khi Ph thu Mc khi Ph thu Mc khi Ph thu

lng (kg) (ng) lng (kg) (ng) lng (kg) (ng)
00,00 03,00 0 10,00 15,00 15.000 25,00 30,00 30.000
03,00 05,00 5.000 15,00 20,00 20.000 30,00 35,00 35.000
05,00 10,00 10.000 20,00 25,00 25.000 35,00 40,00 40.000
Bng tnh gi tr ph thu

Hng ha c kch thc hoc khi lng vt qu kch thc ti a, xin Qu khch lin lc ti s
Hotline: 0938.264.867 0934.038.880 c t vn thm.

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 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

2. Quy nh v thi gian giao nhn:

Thi gian nhn thng Thi gian ly hng Thi gian giao hng Gi cc p dng
tin
Giao ni thnh t
13h30 21h00
T 08h00 n 11h00 Trc 13h00 TRONG NGY
Giao ngoi thnh t
14h30 21h00
Giao trong ngy tip
T 11h00 n 17h00 T 15h00 n 20h00 QUA NGY
theo
Ly hng v giao hng trong bui sng Ni
Trc 08h00 TRONG NGY
thnh

V. HNH THC THANH TON:

DVVCCN Tn Tc c cc hnh thc thanh ton linh hot bng tin mt hoc chuyn khon:
i vi cc Khch hng m DVVCCN Tn Tc n ly hng mi ngy, tin thanh ton s c
thanh ton hng ngy trong qu trnh ly hng hoc chuyn khon trong ngy.
i vi cc Khch hng m DVVCCN Tn Tc n ly hng cch ngy hoc khng thng xuyn,
tin thanh ton s c thanh ton theo tha thun gia DVVCCH Tn Tc v Khch hng bng
tin mt hoc chuyn khon.
Cc ngy cui tun (Th 7 v Ch Nht), DVVCCN Tn Tc ch p dng hnh thc thanh ton
bng tin mt.
Ph chuyn khon s c tnh da trn biu ph chuyn khon ring ca mi Ngn hng.

VI. CC DCH V GIA TNG:

1. Dch v thu tin h (Cash On Delivery COD): (Min ph)

Min ph thu h cho ton b cc n hng.

2. Dch v giao hng nhiu ln: (Min ph)

DVVCCN Tn Tc s lu gi hng trong kho v giao hng nhiu ln theo yu cu ca Khch
hng, n hng giao khng thnh cng s khng pht sinh thm bt k khon ph no.

Cc quy nh s c cp nht thng xuyn trn website tintoc.net 4

 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

3. Tr hng: (Min ph)

Tr hng hng ngy vi cc Khch hng lm vic hng ngy, ring vi cc Khch hng khng
lm vic lin tc, DVVCCN Tn Tc s tr hng theo tha thun vi Khch hng. L do tr hng s
c cp nht chi tit cho Khch hng.

4. Dch v thay i gi tin thu h: (Min ph)

Trong qu trnh giao nhn hng, gi tr hng ha c th c thay i (do thm hng, bt hng,
khch chuyn khon...), Khch hng c th lin h tng i xc nhn thay i. DVVCCN Tn Tc
khng cung cp dch v thay i gi tin thu h cho nhng n hng c giao thnh cng.

5. Dch v giao hng CH NHT:

DVVCCN Tn Tc h tr giao hng vo ngy Ch Nht vi mc gi khng i so vi ngy bnh
thng.

6. H tr th hng/i hng/ly hng v:

DVVCCN Tn Tc chp nhn mang theo (khng qu 3) n hng ngi nhn th v chn 1,
ch p dng ph dch v ca 1 n hng giao thnh cng.
DVVCCN Tn Tc h tr Khch hng mang n hng mi i i n hng c v tnh ph dch v
tng ng giao 1 n hng.
DVVCCN Tn Tc nhn i ly hng v cho Khch hng ti a ch yu cu, v tnh ph dch v
tng ng giao 1 n hng.

VII. CHNH SCH BI THNG:

Trong trng hp hng ha b mt mt/ h hng do li ca DVVCCN Tn Tc, chng ti s n

b 100% gi tr hng ha (khng qu 10.000.000 ng), gi tr hng ha da trn gi tr khai bo
ca Khch hng v tham kho mt hng tng ng trn 3 website bn hng uy tn.
Lu : i vi hng ha l ti liu, hp ng, ha n hoc d liu c gi tr, Qu khch vui
lng khai bo trc vi DVVCCN Tn Tc c chnh sch vn chuyn ph hp. DVVCCN Tn Tc
min tr trch nhim bi thng i vi nhng ti liu quan trng m khng c khai bo trc.

VIII. CHNH SCH VN CHUYN:

1. Hng ho cm gi:
V kh qun dng, trang thit b, k thut, kh ti, phng tin chuyn dng qun s, cng an;
qun trang (bao gm c ph hiu, cp hiu, qun hiu ca qun i, cng an), qun dng cho

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 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

lc lng v trang; linh kin, b phn, ph tng, vt t v trang thit b c chng, cng ngh
chuyn dng ch to chng.
Sng sn v n sng sn, v kh th thao, cng c h tr.
Cc cht ma ty v cht kch thch thn kinh.
Cc loi ha cht, tin cht b cm.
Cc loi vn ha phm i try, phn ng, m tn d oan hoc c hi ti gio dc thm m,
nhn cch; n phm, ti liu nhm ph hoi trt t cng cng chng li Nh nc Cng ha X
hi Ch ngha Vit Nam.
Cc loi pho.
chi nguy him, chi c hi ti gio dc nhn cch v sc khe ca tr em hoc ti an
ninh, trt t, an ton x hi (bao gm c cc chng trnh tr chi in t).
Thuc th y, thuc bo v thc vt cm hoc cha c php s dng ti Vit Nam theo quy
nh ti Php lnh Th y, Php lnh Bo v v kim dch thc vt.
Thc vt, ng vt hoang d (bao gm c vt sng v cc b phn ca chng c ch bin)
thuc danh mc iu c quc t m Vit Nam l thnh vin quy nh v cc loi thc vt, ng
vt qu him thuc danh mc cm khai thc v s dng.
Thy sn cm khai thc, thy sn c d lng cht c hi vt qu gii hn cho php, thy sn
c c t t nhin gy nguy him n tnh mng con ngi.
Phn bn khng c trong danh mc c php sn xut, kinh doanh v s dng ti Vit Nam.
Ging cy trng khng c trong danh mc c php sn xut, kinh doanh; ging cy trng
gy hi n sn xut v sc khe con ngi, mi trng, h sinh thi.
Ging vt nui khng c trong danh mc c php sn xut, kinh doanh; ging vt nui gy
hi cho sc khe con ngi, ngun gen vt nui, mi trng, h sinh thi.
Khong sn c bit, c hi.
Ph liu nhp khu gy nhim mi trng.
Cc loi thuc cha bnh cho ngi, cc loi vc xin, sinh phm y t, m phm, ha cht v ch
phm dit cn trng, dit khun trong lnh vc gia dng v y t cha c php s dng ti
Vit Nam.
Cc loi trang thit b y t cha c php s dng ti Vit Nam.
Ph gia thc phm, cht h tr ch bin thc phm, vi cht dinh dng, thc phm chc nng,
thc phm c nguy c cao, thc phm c bo qun bng phng php chiu x, thc phm
c gen b bin i cha c c quan nh nc c thm quyn cho php.
Sn phm, vt liu c cha aming thuc nhm amfibole.
Vt hoc cht d n, d chy v ha cht c hi hoc lm mt v sinh, gy nhim mi
trng.
Tin Vit Nam, tin nc ngoi v cc giy t c gi tr nh tin.
Cc loi kim kh qu (vng, bc, bch kim), cc loi qu hay cc sn phm khc c ch
bin t kim kh qu, qu.
Cc quy nh s c cp nht thng xuyn trn website tintoc.net 6
 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

Thuc l iu, x g v cc dng thuc l thnh phm khc nhp lu.

Hng ha c cha cht phng x, thit b bc x hoc ngun phng x.
Ru cc loi.
Cc loi vt phm hng ha m nh nc cm/hn ch lu thng, kinh doanh, xut khu, nhp
khu.
Vt phm, n phm, hng ha cm nhp khu.

2. Hng ha ngoi phm vi cung cp ca Dch v vn chuyn chuyn nghip Tn Tc:

Thuc th y, bo v thc vt.
Sinh vt sng; thy sn.
Ging cy trng vt nui.
Khong sn.
Ph liu.
Hng ng lnh.
Xng, du cc loi.
Kh t cc loi (Bao gm c hot ng chit np).
Cc thuc dng cho ngi.
Thc phm thuc Danh mc thc phm c nguy c cao.
Thuc th y, thuc bo v thc vt; nguyn liu sn xut thuc th y, thuc bo v thc vt.
Di vt, c vt, bo vt quc gia.
Phim, bng, a hnh (bao gm c hot ng in, sao chp).
Nguyn liu thuc l.
Cc loi hng ha c thi hn s dng ngn, d r r, n mn...
Cc loi hng ha khc theo quy nh ca php lut.

3. Quy nh ng gi v o qun hng ha:

DVVCCN Tn Tc ch nhn hng ha c ng gi, bo qun t pha ngi bn.
DVVCCN Tn Tc s giao hng nguyn ai, nguyn kin.
DVVCCN Tn Tc t chi bi thng vi hng ha hng hc do li t pha ngi gi (ng gi
khng m bo gy v, hng hng ha...).
DVVCCN Tn Tc t chi bi thng vi hng ha hng do c tnh t nhin sn phm (d
nng chy...).

4. Min tr trch nhim n i vi Dch v vn chuyn chuyn nghip Tn Tc:

DVVCCN Tn Tc khng c trch nhim bi thung thit hi i vi hng ho trong cc trng
hp sau:
Thit hi xy ra hon ton do li vi phm ca Khch hng/Ngi gi hoc do c tnh t nhin,
khuyt tt vn c ca hng ha.
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 CNG TY C PHN TN TC
Add : 9/1 Nguyn Tun, P. 3, Q. G Vp, TP. H Ch Minh
Hotline : 0938.264.867 0934.038.880
Email : tintocnet@gmail.com
Website : tintoc.net

Khch hng/Ngi gi khng chng minh c vic gi v suy chuyn, h hng hng ha.
Hng ha c pht v ngi nhn khng c kin khi nhn hng.
Hng ha khng c ha n, chng t ngun gc xut x, b tch thu hoc tiu hy theo quyt
nh ca c quan c thm quyn.
Khch hng khng thc hin ng cc quy nh v khiu ni, gii quyt tranh chp theo lut
nh.
Hng ha b cp, git bi Ngi nhn m Khch hng hoc Ngi gi ch nh.
Cc trng hp bt kh khng theo quy nh ca Lut Vit Nam.
Trng hp mt phn thit hi xy ra do Khch hng/Ngi gi vi phm th c min trch
nhim bi thng thit hi tng ng vi mc thit hi do Khch hng/Ngi gi gy ra.

5. Quy nh v nim phong hng ha:

Hng ha gi v DVVCCN Tn Tc u phi c nim phong, ng gi cn thn, nhm m
bo trnh b tht thot, h hng hng ha trong qu trnh vn chuyn. Hng ha gi n DVVCCN
Tn Tc s phi c nim phong, ng gi theo cc mu tham kho sau y:

Mu nim phong 1 (VD: hng m phm s lng ln...)

Mu nim phong 2 (VD: hng qun o s lng ln...)

Mu nim phong 3 (VD: hng m phm, qun o s lng nh...)

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