Michael Baguyo

1800 Quezon Avenue

Quezon City 1008
February 22, 2017

Juan Salazar
143 Roosevelt Avenue
Quezon City 1005

Dear Mr. Salazar:

Thank you for your letter requesting information about our ASR Nutz & Boltz service
contract. The following clarifies what we cover and the duration of that coverage:
Machinery maintenance: Free for 60 days after purchase. After the first two
months, we will provide complete maintenance (parts and labor) for Php 1000.00
a year up to five years. This maintenance contract requires you to bring the
machinery to our shop.
On-site maintenance: Free for 60 days after purchase. After the first two months,
we will service your machinery at your site for an additional Php 200.00 a year up
to five years.
Exclusions: We will maintain your machinery parts free for 60 days or for five
years at Php 1000.00 a year. This does not include lubricants. You should
lubricate your machinery quarterly with 2 oz. of silicon gel. You can purchase this
at our parts counter.

With our expert maintenance, your machinery can last a lifetime. If you purchase our
five-year plan by the end of this month, Mr. Salazar, we will offer you a 10% discount.
Please contact our service representative at 231-1234, ext. 1313.

Sincerely,

Michael Baguyo