Spel swba BOARD OF DIRECTORS OPEN SESSION ‘MINUTES Tuesday, December 20,2016 ‘Members Present: President Pam Schwartz, Vice President Ben Roloff, Treasurer Rita Tillery , Secretary Don Thompson, Greg Eisert, Sharon Major, Lloyd Maple, Ritchie Miller, Jim Powell, Jim Stark, Tom Wilson, Carole Studdard, and Rose Romeo. Member Absent: Steven Puck. 1. Meeting convened at 9:00 a.m. 2. Pledge of Allegiance was led by Pam Schwartz. 3. Proposed Agenda approved; Don stated that he had received some factual changes which he will do 30 they can be posted to the website. 4, Treasurer's Report: Total Income: $62,315,07:Net Income: $4,492.22; Expenses: $57,822.85; and Total Assets: $925,382.54. 5. President's Report: The Service Organization Leaders did not meet before this meeting so no report. 6. Old Busi ‘2. Marketing Manager’s Report: (I)SCHOA hosted a second Senior Forum in early December partnering with AARP to continue keeping residents informed protecting their person safety. Due to the degree of scams and fraud continuing in Sun City, SCHOA will continue to and email blasts to keep residents aware of (2) The quarterly New Residents Orientation was held on ‘Monday, December 5. Guest speakers were from the Prides and SC Can. The next New Residents Orientation is scheduled March 15 and will include guest speakers from theSun City Historical Society and Sunshine Service. Going forward new business partners will be invited to attend, (@)SCHOA’s Annual Meeting is scheduled January 195 the guest speaker is from the IRS. The 2016 business partners will be recognized. (4)We are currently working with Luke Air Force Base and ‘SCHOA will be hosting an event to update residents on what is happening at Luke. (S)Invitations for sponsorships and exhibits are available for this, year’s Home and Garden Expo on April 12. Reservations are coming in very quickly. (© Our Department continues follow ups to residents who may have overlooked rejoining SCHOA and with an increased percentage of members renewing, In October the Board initiated free memberships to all residents who have had a title search when purchasing their new homes. All residents who purchased their homes in November have been given a membership as a welcome gift from SCHOA. Notifications will be sent on a monthly basis. (7) Yesterday's CC&R Workshop was well attended and included panel members from The Registrar of Contractors as well as the Maricopa Planning and Development and representation from SCHOA’s attomey. These meetings will continue to offer residents an opportunity to learn more about the CC&Rs and to bring their questions. (8) The 2017 phone book will be available at the SCHOA office at the end of January or early February. (9) We are looking forward to the new home page to the SCHOA ‘website. It continues to have some upgrades and will be released in the next few weeks. There were 2,581 visits with 16,563 pages being viewed on the website during the past 30 days. This past 90 days there were 8,311 visits with 58,536 pages being viewed. That is approximately 2,500 each month, and we continue to encourage residents to visit for information which is done through email blasts. We continue to invite articles from our local SC services organizations. ‘The main interest is the Business Partner Program. This program continues to be monitored closely to be sure licenses and insurance are current and up to date to maintain the integrity of the program.b, Compliance Manager’s Report: (1) Tom stated that the golf course inspection of 101 properties revealed 33 residences with violations. Letters are being sent. (2)He's networking with other Compliance Departments in Youngtown, Sun City West and Westbrook to get to know each other. They will meet monthly starting in January 2017. (3)The November Compliance Department Report was distributed to the guests, directors and will be posted on the website Office Manager’s Report: Rose reported we had 506 renewals and 132 new members for the month of November 2016. We started giving free memberships to the residents in the Hovnanian subdivision and also to all new residents who send in the $200 from the title companies for the disclosure fee. We went back to the ‘month of November and entered all their memberships, and we will continue. The front office staff helped 456 walk-ins for the month of November and 1,289 phone calls. 4. SCRAP Report (Walls Committee: Lloyd Maple, Chairman) Lloyd reported that the contractor (Art with Artistie Painting) is completing 32,000 square feet of walls on 99" north of Lindgren and 99" south of Grand. The Committee has chosen one color for all the ‘walls in Sun City with the exception of Olive. One color has been settled on for the 2x6” inserts of the walls as well instead of about 5 or 6 different colors presently. The Committee has purchased a commercial grade paint sprayer and a portable power generator so the volunteers can paint some of the walls saving money in the long run. 2017 should show that a substantial amount of the remaining 500,000 square feet of walls left to paint will show new paint. e. Other Committee Reports: Bids (Pam Schwartz, Chair). No bids have been submitted. £. Collections: Jim Stark indicated there had been no committee ‘meetings but that he and Tom Wilson were discussing having an alternative firm do a few collection cases as a test. The outcome of those discussions and progress, if any, on the test cases will be reported next month. 2, Compliance: Vice Chair Sharon Major reported they had three (3) cases at the Compliance Committee meeting on December 13.Briefly explained what the Committee does for the benefit ofthe residents/guests present. Jim Powell stated that the County has now raised the height of a wall/fence to 8 feet, whereas our CC&Rs state the maximum is 6 feet. He suggested that educational articles on CC&Rs be written and published in the “Independent” and that this wall/fence height would be one to write about. .. Elections: (Ritchie Miller, Chair). Everyone who ran for the Board ‘were elected. Carole added that 85 members voted. Government Affairs (Greg Eisert, Chair). Greg reported that our pre-filed Testimony would be filed Friday December 23, 2016. There is also a very important open public comment session to bbe held on Monday January 23, 2017. It is critical to our case that we have at least 300 (better 500) ratepayers attend and comment at this, meeting. It makes a powerful media and political case. Also, RUCO has announced they are taking a position against consolidation — this isa very good thing for our cause EPCOR testimony is due on December 28. Steve Puck is responsible for getting his testimony in for this case. LT. (Ben Roloff, Chair). The ad hoc LT. Committee met in December to review the new website design, made additional suggestions and discussed options for incorporating the free memberships into the data base to enable tracking of renewals for future review. It was the consensus of those at the meeting that the committee continue with its work for one more year. Membership (Ben Roloff, Chair). Ben reported that at the December ‘meeting, committee members reviewed the end-of-the-year numbers and that SCHOA lost 95 members over the fiscal year~the smallest {oss in four(4) years. The remainder of the meeting was split between reviewing the membership section of the new SCHOA. website and brain storming new ideas to attract additional renewals and new members. The brain storming will be continued at the January meeting. Roads & Safety (Ritchie Miller, Chait): Ritchie presented a copy of a suggested letter to be sent to Mr. John Counts of McDOT to be igned by President Pam, requesting that the “STOP” signs in the middle of the traffic lanes at 103" Avenue and Alabama and at 103Avenue and Sun City Blvd. be removed. Motion made and seconded to send this letter. 7. New Business: Pam stated there is no new business. 8, Suspend Rules to Hear from Homeowners/Guests: There was no one who wanted to speak. 9, Adjournment: 10:40 a.m. EL IN OF (CERS FOR 2017; Don Thompson presented the slate of officers: Pam Schwartz to remain as President; Ben Roloff to remain as Vice President; and Rita Tillery as Treasurer. Board voted unanimously on this slate. ‘There were no nominees for Secretary to present. Therefore, floor was open for nominations. Sharon Major was asked, but declined. Then Ritchie Miller was asked and agreed to one condition—that both the General and Executive Sessions ‘would be recorded, with everyone speaking one at a time—no talking over each other as that makes it difficult to understand what is being said. It was moved and seconded to elect Ritchie as Secretary. Unanimously passed. Respectfully submitted, Sharon Major for Aone Secretary a