Sila Musto. 63 CHAPTER & The work of the human resources department DEF: Recruitment: is the process from identifying that business needs to employ someone up to the point at which applications have arrived at the business: 6 Human resources department: fii ve Wages and salaries: These must attract and retain the right people and be sufficiently high to motivate people: Recruitment and selectior Involves attracting and selecting the best candidates: Industrial relations: There must be effective communication between representatives of the management and of the workforce: Training programmes: Involves assessing and fulfilling the training needs of ‘employees: Health and safety: The business needs to make sure that compiles will all laws on safety and health: Redundancy: This involves shedding employees either because the business changes in some way or because the employee is not satisfactory: The recruitment: process: & Stages of recruitment process: vile Vacancy arises Job analysis Job description Job specification Job advertised Applications forms Interviews and selections Vacancy filled:DEF: Job Analysis: It identifies and records the responsibilities and tasks relating to a job- DEF Job description: Outlines the responsibilities and duties to be carried out by someone employed to do a specific job: DEF- Job specification: Is a document which outlines the requirements, qualifications, expertise, physical characteristics, ete: for a specified job: DEF: Internal recruitment: Is when a vacancy is filled by someone who is an existing employee of the business: 4 advantages of internal recruitment: T+ It saves time and money 2+ The person is already known to the business and their reliability: 3+ The person also knows the organisation's way of working 4 It can be very motivating for other employees: 2 disadvantages of internal recruitment: 1- No new ideas or experience come into business 2: There may be jealousy and rivalry amongst existing employees: DEF External recruitment: Is when a vacancy is filled by someone who is not an existing employee and will be new to the business: 4 places the advertisement can be placed: 1 Local newspaper 2: National newspaper 3+ Specialist: magazines and journals 4 Recruitment agenciesApplication forms and CVs / resumes: 10 things that should be written in CVs: 1 Name 2: Address 3+ Telephone number 4: Date of birth 5+ Nationality 6 Education and qualifications 7: Work and experience & Positions and responsibility 9+ Interest 10-Name and address of referees (for references): The contract of employment: 7 set out of the terms of the relationship between employee and employer: - Name of employer and the name of employee: Job title Date when employment is to begin Hours to be worked When payment will be made Holiday entitlementPart-time and full time workers: DEF Part-time: Employment is often considered to be between I and 30-35 hours a week DEF: Full time: Employees will usually work 35 hours or more a week: 4 advantages of to the business of employing part-time workers are: T- More flexible in the hours of work 2: Easier to ask employees just to work at busy times 3+ Easier to extend business opening 4 Less expensive than employing 5 disadvantages to the employer are: T- Less likely to be trained because they have job as temporary: Takes longer to recruit two part-time worker than one full-time worker- Can be less committed to the business: Less likely to geb promoted because they will not have gained the skills ron More difficult to communicate to the part time workers when they are not in the work:Training: DEF: Induction training: Is an introduction given to a new employee, explaining the firm’s activities, customs and introducing them to their fellow workers: DEF: On the job training: Occurs by watching a more experienced worker doing the job- DEF: OFF the job training: Involves being trained away from the workplace, usually by specialist trainers: Induction training: 3 advantages of induction training: 7 Helps new employees to settle into their job quickly- 2: May be a legal requirement: 3+ Mean 3 disadvantages of induction training: 1 Time consurning 2: Means wages are paid but no work is being done 3: Delays the start of the employeeOn the job training: 3 advantages of on the job training: 1- It ensures there is some production while training 2: It costs less than off the job training 3+ It is training according to the needs of business 2 disadvantages of off the job training: I. The trainer will not be as productive as usual 2: The trainer may have bad habits and may pass on trainee OF the job training: 3 advantages of off the job training: T- A board range of skills can be taught 2+ If these course are taught in evening after work, they will be cheaper 3+ The business will only need to pay for the course: 2 disadvantages of off the job training: T- Costs are high 2: If means wages are paid but no work is done by the workerWorkforce planning: Is establishing the workforce needed by the business for the foreseeable future in the terms of the number and skills of employees required- Redundancy: Is when an employee is no longer needed and so loses their job- Protection against unfair discrimination: Are of a difference race or colour Different religion Gender Too old or young for a job vvVvVyv Are disabled in some way Health and safety ab work: > Protect workers from dangerous machinery > Provide safety equipment > Provide hygienic conditions > Maintain reasonable temperature Ethical decision: A decision taken by a manager or a company because of the moral code observed by the firm: Protection against unfair dismissal: > For joining a trade union > No warnings before dismissalIndustrial tribunal: Is a legal meeting which considers workers complaints of unfair dismissal of discrimination at work Contract employment: Is a legal agreement between employer and employee listing the rights and responsibilities of workers: