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That Don Gian - Phong Van Tuyen Dung - Ros Jay - Epub
That Don Gian - Phong Van Tuyen Dung - Ros Jay - Epub
NH XUT BN LAO NG - X HI
V lot sch THT N GIN
p ng nhu cu tm hiu kin thc v nng cao cc k nng mm ca gii tr, Alpha Books
mua bn quyn xut bn lot sch Tht n gin ca Pearson Education, nh xut bn hng u th
gii. y l mt phn quan trng trong b sch S4S Skills For Success, nhng k nng thnh cng
m Alpha ang pht trin trong thi gian qua.
Chng ti tin rng vi lot sch ny, bn s tr nn giu k nng hn, v nh t c thnh cng
hn trong cuc sng.
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Phng vn khng h kh
Phng vn xin vic l mt s kin quan trng, c ngha quyt nh xem mt c nhn c c nhn
vo mt v tr no khng. D c c tuyn vo v tr m bn ang ng tuyn hay khng th cuc
phng vn cng c nh hng ln n bn. N khin bn lo lng, v cm thy cng thng. V vy, cch
bn x tr trong cuc phng vn nh th no l c bit quan trng.
Bn thng cm thy cng thng, i khi nhm ln hoc n gin l khng th hin ht mnh trong cuc
phng vn. Do , hy t trang b cho mnh bng vic hiu v sn sng p ng nhng g m nh tuyn
dng cn. Hy hc cch th hin nhng im mnh nht ca bn v tn dng ti a cc c hi ginh
c cng vic.
Thng 3/2009
Trc phng vn
1. Hiu r mong mun ca nh tuyn dng
Tt nhin, th hin mnh trong n xin vic d hn so vi trong cuc phng vn sp ti. ng qu lo
lng; khi bn bit mnh ang lm g, vic ginh c cng vic bn mong mun cng s d dng hn.
Cng tc chun b bt u t y. iu u tin gip bn c mt cuc tr li phng vn xut sc l
bit c nh tuyn dng hy vng iu g mnh. Cng t b bt ng cng tt. iu g s xy ra trong
cuc phng vn?
Bn cn bit nh tuyn dng c nhim v g, ti sao h li thc hin cuc phng vn ny? H bt u
tin hnh tuyn chn t mt chng h s xin vic, xem xt k lng v chn ra nhng ngi ph hp
phng vn, trong c bn.
Nh tuyn dng s loi b nhng ngi m h cho rng khng lm c vic, v vy danh sch ng
vin ch bao gm nhng ngi m theo quan im ca h l c kh nng m ng c cng vic.
cng l ng lc khch l bn. Bn s khng c tn trong danh sch phng vn nu nh tuyn dng
cn c vo n xin vic v CV ca bn ngh rng: bn khng th p ng yu cu cng vic ca h.
Nh tuyn dng cng c nhng kh khn nht nh. H lng tng trong vic la chn. H c mt danh
sch di nhng ng vin, tt c u c kh nng p ng yu cu cng vic ca h. Vy cui cng h
s chn ai? H cn thm thng tin trc khi c th i n quyt nh. Cuc phng vn s cung cp
thm thng tin cho h.
Bn c bit?
Ti Vit Nam, hnh thc phng vn xin vic ang ngy cng tr nn ph bin. iu ny c ngha l bn
cn thnh tho k nng tr li phng vn ginh c cng vic mnh yu thch.
Nh tuyn dng gp kh khn khi la chn v bn cng gp kh khn bi bn khng bit nhiu v
nhng k vng ca h. Tuy nhin, ngay c khi bn khng bit nhng u tin ca h, bn cng c th
hiu chung chung v nhng iu h cn. V nu bn bit r im mnh v im yu ca mnh, bn c
th chun b pht huy nhng im mnh v tm cch khc phc nhng im yu. Hy bt u bng
vic xc nh nhng im mnh v im yu ca bn thng qua bi tp sau:
T chm im theo thang im t 1 n 10, nhng kha cnh ch yu m nh tuyn dng s xem xt t
m. Bn cn nh gi bn thn trn cc tiu ch ca cng vic lin quan n bn. Hy lm bi tp sau
trc mi cuc phng vn.
Kh nng
Chuyn mn
Nhng ti liu c bn
Trc khi gp ng vin, nh tuyn dng c t nht bn ti liu gip a ra quyt nh. Nhng ti liu
ny thuc hai loi: ti liu gip xc nh r tnh cht cng vic v ti liu gip nh gi ng vin. Ti
liu gip xc nh r tnh cht cng vic l:
CV
n xin vic
Nh tuyn dng s so snh hai ti liu ny vi hai ti liu trc, ni cch khc h s c gng tm ra
mt ng vin ph hp nht vi yu cu ca cng vic. Nhim v ca bn l th hin bn chnh l
ngi ph hp.
Mo phng vn
Ngay c khi khng bit nhiu v phng vn, nh tuyn dng cng s c hai danh sch cu hi sau:
Danh sch cc cu hi c trng cho tng ng vin. H son chng sau khi xem xt n xin vic v
CV ca bn. c th l cc cu hi v kinh nghim, k nng, trnh chuyn mn hoc hon cnh
gia nh, s nghip, s thch v phong cch lm vic ca bn.
1. Nh tuyn dng bt u bng vic cho hi v c th tr chuyn vi bn trong vi pht nhm gip
bn th gin. H c th mi bn mt tch c ph hoc tr.
5. Cui cng, h s cho bn bit thm thng tin v cng vic v ngh bn a ra nhng cu hi ca
mnh.
Bn c bit?
Nh tuyn dng ch ni khong 20-30% thi gian phng vn. iu ny c ngha l h hy vng bn s
ni 70-80% thi gian phng vn.
Khng nh li vi nh tuyn dng
Li khuyn hu ch
Chng ti ngh mt s nh tuyn dng chuyn nghip cho bit iu g khin h bn khon nht trong
n xin vic. H ni rng: h s bn khon nu thy nhng bng chng chng t ng vin:
Thiu kinh nghim lin quan n cng vic (bn cn nu r rng tt c nhng mng kinh nghim lin
quan).
Thiu nng lc c nhn nh khng chu c p lc cng vic hay khng bit to ng lc thc y
ngi khc (hy xem iu g cn thit trong cng vic m bn ang d tuyn v th hin bn c kh
nng ).
Thang s nghip pht trin chm hn h mong i (hy gii thch iu ny, chng hn s nghip ca
bn pht trin chm v bn cn tr, hoc bn khng c thng chc v mt l do khch quan no ).
C nhng khong thi gian khng c vic lm (hy gii thch r nhng cng vic m bn lm trong
nhng khong thi gian v ti sao kinh nghim thu c li gip bn ph hp vi cng vic ang
d tuyn).
Khi , mt s nh tuyn dng s cm thy d dng hi k lng v nhng iu h quan tm. Nhng
mt s khc thiu quyt on v lo ngi rng h c th khin bn kh chu hoc bi ri. H khng hi
thm, bn s phi to c hi khng nh li vi h. i vi nhng nh tuyn dng d dt, hy sn sng
n nhn nhng li ni m ch ca h v gii thch cho h hiu. Nu khng, c nh tuyn dng v bn
u khng hiu ht vn , v bn c th trt ch v nh tuyn dng vn c mt vi bn khon m
khng c gii p.
Bn s ngc nhin v nhng iu mnh phi lm nu vch ra nhng iu m nh tuyn dng quan tm.
Gi s bn tht s thiu kinh nghim hoc c mt nm tht nghip v khng th kim c vic lm.
Trong trng hp ny, iu quan trng nht l bn hy sn sng tr li cu hi. c li k n xin
vic v CV, cn thn vch ra nhng ch m nh tuyn dng s quan tm. Sau , bn nn chun b
trc cu tr li cho nhng cu hi ca h.
Nhn chung, cch tr li nhng cu hi ny l phi trung thc nhng a ra mt lot cc yu t b p
li. Nu bn tht s thiu kinh nghim, hy th nhn iu , nhng gii thch rng bn c th hc rt
nhanh. V bn tin tng nhng im mnh ca mnh s pht huy tc dng trong cng vic.
ng vin ni b
Bn c bit?
Ngi s dng lao ng ang tng xu hng tm kim ng vin cho nhng v tr cn khuyt trong ni
b cng ty hn l to c hi cho nhng ngi ngoi. V vy, nhiu kh nng bn c c v tr
thng qua qung co ni b, bn phi tm hiu k lng yu cu i vi ng vin ni b v cch thc
phng vn.
Khng nn bn lun nhiu v tnh trng ca bn trong c quan, khng nn ni a hay c nhn xt c
nhn ngay c mang tnh tch cc v ng nghip. Khng cn gi b l nh tuyn dng khng bit bn
ang ni v iu g. Bn nn tr li cc cu hi nh bn l ngi ngoi c quan, nhng nn thm cm
t Anh, ch C nh khng hoc nh anh, ch bit .
Bn c th chun b sn sng cho cuc phng vn bng cch phng on trc nhng iu m nh
tuyn dng mun hi v m bo chc chn mnh lm nhng vic sau:
Xem xt k lng nhng im chnh trong n xin vic v CV, nhng im m nh tuyn dng c th
s hi bn.
Ngh k xem CV hoc n xin vic ca bn c iu g (c th ng hoc sai) khin nh tuyn dng lo
ngi v kh nng p ng yu cu cng vic m bn d tuyn khng.
2. Chun b k lng
Cnh bo!
Bn chun b s si hoc khng h chun b v ngi vo bn phng vn. Nh tuyn dng hi: Bn
bit nhng g v cng ty ny? v bn ch ni c lnh vc hot ng v a ch cng ty (v bn ang
cng ty), bn khng th tr li xut sc cu hi. Bn cm thy th no?
V c bn, bn phi coi mnh nh mt ngi bn hng v hy chun b cho cuc phng vn nh ngi
bn hng chun b trc cho vic ginh c mt hp ng ln, ngay c khi cng vic m bn ang
ng tuyn khng h lin quan n bn hng. Bn cht vn l bn ang cho bn chnh mnh, v nh
tuyn dng ng vai khch hng. Khch hng s xem xt bn v cc i th cnh tranh cho bn ci g,
v sau s quyt nh la chn mua. Vic ca bn l thuyt phc h rng, mua bn c li hn mua
cc i th ca bn.
Ngi bn hng khng bao gi gp g khch hng m khng chun b k cng cho cuc gp. V vy,
bn cn:
t ra mc tiu
t ra mc tiu
Mo phng vn
Mc tiu ca bn c th thay i trong mi mt cng vic nht inh, nhng hy xem xt k lng mi
cng vic m bn ng tuyn bit c khu chun b ca bn cn tp trung vo u.
Hy th li ln na: c c vic lm bng cch th hin trc nh tuyn dng rng bn l ngi
ph hp nht vi cng vic , xt c v kh nng, kinh nghim v nhn cch. Nu bn c thm
thng tin, bn c th in vo theo s u tin c th ca nh tuyn dng, bn c th b sung thng tin
vo mc tiu ca bn. Nu bn bit nh tuyn dng tht s cn mt ngi c kinh nghim m phn
vi nh cung cp th mc tiu ca bn s l: c c vic lm bng cch th hin trc nh tuyn
dng rng bn l ngi ph hp nht vi cng vic , xt c v kh nng, kinh nghim, nhn
cch v c bit l kh nng m phn vi nh cung cp. chnh l mt mc tiu c th, r rng
v tht s hu ch cho bn.
Mt mc tiu r rng, c th chnh l thc o tiu chun cho tt c nhng g bn lm. N gip bn
lun tp trung. Nu bt k hnh ng no khng p ng mc tiu, hy ngng ngay li. Hy dnh thi
gian lm nhng vic gip hon thnh mc tiu ca bn, nh tm hiu v c quan m bn ng tuyn. Bn
cn tm hiu th hin bn c s chun b k lng, ngoi ra bn cn bit mnh phi khm ph
iu g?
Quan tm n cng ty ca h
Nhit tnh
Lm sao bn c th chc chn l mnh mun lm vic cho cng ty nu bn khng bit g v n? Nh
tuyn dng c th s hi bn mt s cu hi v cng ty ca h ch chn chn bn th hin n lc,
s quan tm v nhit tnh vi cng ty.
Mo phng vn
Khng nn ch tm hiu nhng c im ring bit ca cng ty, hy tm hiu n trong tng th c ngnh.
Hy tm hiu xem cng ty thuc ngnh no, cc i th cnh tranh v xu hng chung ca ngnh, v.v...
Bng cch , bn th hin vi nh tuyn dng bit rng bn hiu bc tranh ton cnh chung ca c
ngnh.
Qung co bn hng
Tp ch ni b
Cc bi ng trn bo v tp ch thng mi
Bn c th tm kim nhng thng tin ny bng nhiu cch nh hi mt ngi ang lm vic trong cng
ty, hi ngi c th hng dn bn tm n c ti liu v cch n gin nht l gi in v hi nhng
thng tin .
Bn c bit?
Hin nay, ti Vit Nam, rt nhiu cng ty, t chc c trang web. Hy ln mng, vo trang web ca
cng ty m bn ang ng tuyn tm kim thng tin v h.
Khi c c nhng thng tin ny, bn s lm g vi chng? Bn cn sng lc nhng thng tin
tm kim nhng du hiu cho thy bn l ngi ph hp nht vi cng vic, tt nhin l da theo mc
tiu ca bn. V d:
Bn nhn thy cng ty ang pht trin rt nhanh, nh vi cng ty bn ang lm, bn bit iu
c th l nguyn nhn gy ra nhng rc ri cho b phn cng ngh thng tin (ni bn ang ng tuyn).
Bn tng gp nhng rc ri ny v bit cch khc phc n.
Cng ty ang cn tuyn bin tp vin v trc y bn tng bin tp tp ch cho mt cng ty.
Mo phng vn
V vy, bn phi m bo iu khng bao gi xy ra. Trc khi n phng vn, bn phi c trong
u danh sch tt c nhng iu m bn mun thc hin nhng vic gy n tng i vi nh tuyn
dng rng bn l ngi ph hp nht i vi cng vic.
V vy, hy chun b trc cc v d. Gi s giao tip l mt trong nhng k nng chnh ca bn, v
mc tiu ca bn ch ra rng n l mt trong nhng iu thuyt phc nh tuyn dng. Khi h hi iu
ny (h s hi nu l yu cu quan trng i vi cng vic), vic khng nh mnh gii cha ,
ngay c khi k nng rt quan trng i vi cng vic. Do , khng nn chng t bn gii mng
cng vic .
Bn cn a ra nhng v d sinh ng. K cho h nghe cu chuyn v mt khch hng nng tnh chi
bi om xm trong ca hng v nm c chua vo cc nhn vin nhng bn trn tnh anh ta. Hay cu
chuyn ton b i li xe vn ti sut nh cng nu bn khng ni chuyn vi h. Hy k c hai cu
chuyn nu bn c c hi.
Cnh bo!
mt trong nhng yu cu quan trng ca cng vic l kh nng lnh o nhm. Bn c rt t kinh
nghim qun l v bn ni vi nh tuyn dng rng bn tng qun l mt ngi lm vic ton thi gian
v mt ngi lm vic bn thi gian. Sau khi kt thc phng vn, bn mi nh ra bn qun khng
cp n cng vic gn nht ca mnh l vic tng t chc trang tr ca mt cuc trin lm thng mi,
trong bn iu hnh mt nhm trong mt tun hoc vi ln trong mt nm.
Trong khi , mt ng vin khc cng c t kinh nghim qun l nhm nhng li ni vi nh tuyn dng
rng cng vic hin ti i hi anh ta phi qun l mt nhm ngi cung cp lng thc ngoi cng ty,
nhng ngi qut dn v nhng ngi gip vic khc khi h t chc cc s kin nh cc chng trnh
gii thiu sn phm ca cng ty.
l danh sch c bn nhng im mnh ca bn. Bn cng cn xem xt bn m t cng vic theo
cch trn, tm kim cc v d chng t bn c kinh nghim trong tt c cc phm vi trch nhim ch
yu. Nu bn khng c bn m t cng vic (thng c gi km vi n xin vic), hy gi in n
vn phng ca nh tuyn dng v ngh h gi cho bn. iu ny hon ton bnh thng, nn nh
tuyn dng s khng h cm thy phin h.
Mo phng vn
Khi tm kim nhng v d v kinh nghim trc y chng t mnh c th m ng nhng nhim
v c bn, khng nn ch gii hn trong kinh nghim lm vic, bn c th th hin kh nng thc y
ca bn bng cch nu ra cch bn ku gi cc s tnh nguyn cho mt hi t thin ti ni lm vic.
Bn c th th hin kh nng p ng tin bng cch k v tp ch ca trng m bn bin tp, hoc
bn c th chng minh s nng ng v tn tm bng vic ni v bng i hc m rng ca mnh.
Nh tuyn dng c th mun xem mt s bng chng kim chng nhng im mnh v kinh nghim
ca bn. Ngoi bng chng v trnh chuyn mn, h s b n tng vi bt k iu g m bn c th
cung cp nh:
Nhng bn bo co m bn vit
Nhng bi bo m bn vit
v nhng th tng t. V vy, hy tm kim bt k th g gip bn thuyt phc nh tuyn dng rng
bn ng nh nhng g bn th hin. Tuy nhin, khng nn mang qu nhiu ti liu n cuc phng vn.
Ch mang theo nhng g c th xch tay, c kp gn gng hoc trong cp giy nu vt mang theo
gm nhiu bn phc ha nh v minh ha trn bo. Sau , cho nh tuyn dng bit nhng th m bn
cn c th gi cho h hoc mang ti cuc phng vn ln hai nu h mun xem.
Mo phng vn
By gi, bn c trc tt c cc thng tin cn thit v cng tc chun b cng hon tt. Bc
cui cng l sn sng n cuc phng vn vo ng ngy, gi hn. Bn n sm bao lu khng quan
trng bn tm trc a im phng vn, sau i b, i n tra hoc mua cy cnh cc ca hng
gn , bn khng nn n bn tip tn qu sm. Nhng d bn ch n mun 2-3 pht th li l vn
ln, c bit nu nh tuyn dng l ngi rt kht khe v mt thi gian.
Cnh bo!
Mang theo th mi phng vn, trong c thi gian din ra cuc phng vn, v bt k hng dn
no m bn nhn c.
Nhng ti liu chng minh cho cc cu tr li ca bn cng nh ti liu hng dn cho cuc phng
vn, in thoi di ng v bt k th g cn thit cho cuc phng vn tt c phi c sp xp gn
gng trong mt chic cp.
Mt tp giy v mt chic bt (cng trong cp) ghi chp nhanh nhng im cn lu trong
sut cuc phng vn.
Bn m t cng vic
Hy tm kim thng tin v cng ty bng cc ngun khc nh trang web. Nghin cu chng k lng v
tm bt k c hi no th hin cho h thy bn chun b k lng t trc v bn l ngi ph hp
nht vi cng vic.
Hy xem xt cn thn nhng yu cu, nhng nhim v c bn c lit k trong bn m t cng vic
v tm kim nhng v d sinh ng minh ha cho nhng im mnh v kh nng ca bn. Hy mang
theo mi th m bn chun b n cuc phng vn.
Nh tuyn dng s nh gi v bn trn c s mt khong thi gian rt ngn h dnh cho bn. Trn
thc t, vi pht u tin s cho h bit nhiu iu v bn, liu bn c thch cng vic ny khng. Tt
nhin, lc ny, cch tt nht l m bo chc chn bn s gi i nhng thng ip th hin bn yu
thch cng vic.
Cc chuyn gia ni g
Bt tay cht
n mc lch s v ph hp
n mun
Mi nc hoa nng nc
Trang phc
Bn c bit?
Mt trong nhng nguyn nhn khin doanh nghip thay th nhn s l v nhn vin khng ph hp vi
vn ha doanh nghip ch khng phi v khng kh nng hay thiu kinh nghim lm vic. V vy,
nh tuyn dng mun bit liu bn c ph hp vi mi trng lm vic khng. Tt nhin, trang phc
ch l mt phn, nhng li ng vai tr quan trng trong vic to n tng ban u cho nh tuyn dng
rng bn c phi ngi ca chng ti hay khng.
Nhng nu bn xin vic trong mt ngnh hon ton mi th sao? Bn c th bit qua:
Xin li khuyn ca nhng ngi quen ang lm vic trong cng ty hoc n gin hn, h c th
l nh cung cp hoc khch hng.
Quan st cch n mc ca nhng ngi ra vo cng ty vo gi ngh tra hoc gi tan tm.
Vy rt cuc bn phi mc g? Bn khng phi mc ging nh nhn vin cng ty h, bi xt cho cng,
bn cha phi l nhn vin ca cng ty: bn l ng vin ha hn s tr thnh mt nhn vin lun n
lc ht mnh. V vy, hy n mc lch s hn vi bc so vi nhn vin ca h. iu c ngha l,
Trang phc i vi n c phn n gin hn. Xt kha cnh no th ng nh vy, v trang phc
nam c nhiu nc thang so snh hn. Nhng phong cch n mc ca nam v n l nh nhau, ngha l
bn phi mc chn chu hn 1 hoc 2 bc so vi nhn vin cng ty. Nu h khng n mc trang trng th
bn phi n mc sao cho ph hp vi h, khng nn mc l phc.
Mo phng vn
Bn khng nn mua mt b mi din trong cuc phng vn nu khng c thi gian mc th. Bn
cn tht s thoi mi v th gin, tp trung vo cuc i thoi, ch khng phi ch n ci phc-m-
tuya khin bn au n, hoc ci tht lng m bn th va khi ca hng, nhng gi li tr ln qu
cht chi khi bn ngi. Hy la chn trang phc sch s, lch s v cn mi nhng trang phc m bn
bit l s to cm gic thoi mi v khng c vn g.
Di y l mt s li khuyn:
ng hnh thc ln t tnh cch. Bn c th mc sng mu, nhng ng mc nhng trang phc
khc thng gy s ch . ng vin cho cng vic ny l bn ch khng phi trang phc ca bn.
Khng mc nhng trang phc c hoa vn ln, sng mu, tr nhng vt nh nh c-vt hay khn.
Trang phc ti mu khin bn trng sang trng hn trang phc nht mu.
Nn n sm vi pht trc khi phng vn v nh l tn ch ch bn chnh trang li ngoi hnh.
Chi tc gn gng v kim tra li trang phc, c bit ch n:
Mi
Trang im
Li cho hi u tin ca bn
Ging nh hnh thc b ngoi, cch cho hi ca bn cng l mt phn quan trng trong vic gy n
tng ban u i vi nh tuyn dng. V vy, hy sn sng biu l s nhit tnh v t tin ngay khi bn
gp h. y l nhng im chnh cn ghi nh:
Mm ci
Mo phng vn
Nhiu nh tuyn dng mun c s nh gi khch quan cc ng vin t mt hoc nhiu thnh vin
trong nhm (sau , h s xem xt l la chn ai). Do , h c th yu cu mt thnh vin trong nhm
cho n bn bn l tn, mi bn mt tch c ph, hoc hng dn bn n phng phng vn v sau
t phng phng vn v bn l tn. Ni cch khc, bn cn gy n tng ban u su sc vi bt k
ngi no bn gp, trong c c nhn vin l tn, bi bn khng bit ai s l ngi b l phiu
quyt nh la chn bn.
Nh tuyn dng s hi chuyn bn trong 1-2 pht u cuc phng vn gip bn bt cng thng. Hy
sn sng p li, nhng nn nh, bn v nh tuyn dng c mt y khng phi tr chuyn. V vy,
khi h hi bn v hnh trnh n ni phng vn khng c ngha l h mun nghe bn k chi tit, t m
v n. Mt cu tr li ngn gn nhng thn mt s khin h hi lng. V nu hnh trnh ca bn tht s
khng khip, hy k li vi ging iu hi hc ch khng nn than vn.
i khi nh tuyn dng hay ngi tr l s ra n bn. Khi , bn phi ni chuyn lch s vi h sut
dc hnh lang ti phng phng vn. Bn s ni g? y l mt s iu bn cn lu :
Ghi nh
Trc cuc phng vn, hy gy n tng su sc vi nh tuyn dng bng mt h s xin vic trnh by
chuyn nghip, th mi phng vn v th hin rng bn mong ch n cuc phng vn.
La chn trang phc ph hp vi vn ha cng ty, lch s hn 1 2 bc so vi trang phc ca nhn vin
cng ty. Th hin li cho hi nng m, thn thin v t tin vi nh tuyn dng v bt k ngi no bn
gp trong cng ty.
Phn2
Trong phng vn
4. ng u vi cng thng
Bt c ai cng u cm thy cng thng trc mt cuc phng vn. N c ngha quan trng i vi
chng ta nn chng ta cn hnh ng ng. V vy, cng thng l biu hin hon ton t nhin. Tt
nhin, c rt nhiu im khc nhau gia vic tim mt cht thuc adrenalin gip bn bnh tnh hn v
s t lit khin bn khng th ni ra li, m hi m a v bn khng th tr li c bt k cu hi
no.
Cc chuyn gia ni g?
Nh tuyn dng khng lm n s cng thng n khng tr ln nghim trng trong sut cuc phng
vn. V vn ny, cc nh tuyn dng chuyn nghip c nhng nhn xt sau:
Nu ng vin b cng thng, nh tuyn dng c nhim v phi lm gim bt nhng cng thng cho
h.
R rng ng vin rt quan tm n v tr tuyn dng, nu khng h khng cng thng n vy.
Trn thc t, hu ht mi ngi u ri vo mt trong hai trng thi cm xc ny. Nu nhn ra s cng
thng ang xut hin khi gn n cuc phng vn, bn s lm g? Tin vui l: hu ht cc trng hp
qu cng thng c th gim xung mc kim sot c v mt s t trng hp, hon ton ht cng
thng nu c s chun b chu o.
Mo phng vn
Cu tr li l hy ci nho chnh mnh v chp nhn cng thng. Hy ni: Ti cm thy hi cng
thng! N cho thy cng vic ny tht s quan trng i vi ti. Tr phi bn ng tuyn vo mt v tr
m bn s phi n lc th hin ht mnh hay mang li c hi ni ting cho bn, th khng c l do g
khin nh tuyn dng li loi bn ch v yu t tm l nu bn c th phn ng nhanh nhy v hi hc.
Nhng bn vn mun phng xa cho cc s c khc. Phng chm ca bn l: lun sn sng. Lng
trc thm ha, tnh ton k lng tt c cc tnh hung khn cp hoc lng tng v ln k hoch cho
chng. Bng cch , nhng tnh hung ny s khng xy ra, hoc nu c xy ra, bn cng sn sng
ng ph. Di y l mt vi bi thuc ha gii cho nhng tnh hung cng thng:
Hn ch s cng thng
ng ph vi nhng du hiu thn kinh cng thng, hy n trc cuc phng vn. Khng phi ch
chn say sa, nhng mt ba tra hoc ba sng nh rt hu ch cho bn. Thn kinh ca bn thng b
cng thng hn khi i.
Nhng bi tp th gin di y cng c th hu ch vi bn. Gim cng thng bng cch th gin v
ht th chm l phng php tp trung tinh thn nhanh nht. Di y l mt bi tp th dc m bn c
th luyn tp vi pht trc cuc phng vn khi ngi ch phng tip tn.
Bi tp th gin
3. Nhm mt li nu c th.
Bn c th luyn tp vi ln nu thy cn, nhng phi tr v trng thi ht th u bnh thng sau mi
ln tp. Nu khng thc hin bi tp, bn c th th nhanh, do , bn cm thy cng thng hn.
Ngay c khi ang phng vn, vn c nhng phng php c th p dng ngay ti ch gip bn th
gin:
Ht su trong khi nh tuyn dng ang t cu hi cho bn. Cng cng thng, xng cng cng li v
ngc cng cm thy nght th. Bn c th gim bt cng thng nh ng tc ht su. ng tc ny
khng i hi bn phi tp trung. V vy, bn vn c th tp trung vo cu hi ca nh tuyn dng.
Mm ci gip gin c. S ging nh mt thng ngc nu bn ci toe tot trong sut cuc phng
vn, nhng nu bn c th tm thy c hi mm ci khi bt u tr li cu hi th bn s cm thy
thoi mi. iu cng gip to cm gic bn l ngi thn thin v ci m.
C c th b cng ra do tm l cng thng, nhng bn c th xoay chuyn tnh th trn bng cch th
gin cc c cm thy bt cng thng.
Mo phng vn
Hy th gin
Hy chun b tinh thn tt nht cho cuc phng vn. Cng n luyn v chun b k cng, bn cng t s
hi. Cng t s hi, bn cng t thy cng thng. Do :
S dng cc phng php th gin n gin hn ch s cng thng trong ngy phng vn.
5. Th hin trung thc bn thn
Chng ta va chng minh tm quan trng ca nhng n tng ban u. Tt nhin, cha phi l tt
c. Bn phi tip tc gy n tng tt nht c th trong sut cuc phng vn. Cng ging nh nhng
iu bn ni, cch bn th hin nhng iu mnh ni cng s tc ng mnh n nh gi v quyt nh
ca nh tuyn dng rng liu bn c phi l ngi ph hp nht cho cng vic.
Vic gy to c n tng tt trong sut cuc phng vn khng i hi bn phi tham gia mt kha
hc din xut cp tc hay bin mnh thnh ngi hon ton khc. Bn khng nn che y thc t, hy l
chnh mnh. Nhng bn cn m bo s th hin ni bt nhng im mnh v ph hp vi cng vic
trong cuc phng vn. V vy, vic th hin hnh nh thc l th hin chnh bn thn bn, nhng s
dng cc cch ng x gy n tng nht vi nh tuyn dng.
quan st ca tp ch Career World (Th gii vic lm). Hy sp xp theo th t mc quan trng:
Kinh nghim ca bn
Nhng yu t thit yu
Phn ng nhanh
Cnh bo!
Nng ng
Nhng ngi bit ln k hoch cho cuc sng v nng lng ca mnh sng lc quan s lun tch
cc, c kh nng v cm hng hn so vi nhng ngi nhn thy cuc sng bng phng v bun t. V
vy, hy sng lc quan, ngi thng u, ni r rng v nhn vo mt nh tuyn dng.
Nhit tnh
Nt tnh cch ny c quan h mt thit vi s nng ng. Hai tnh cch ny lun song hnh cng nhau.
Chng ta u bit s nhit tnh i vi cng vic v v tr tuyn dng l yu t quan trng i vi nh
tuyn dng. Cch tt nht th hin s nhit tnh l ch tm n nhng iu m c bn v nh tuyn
dng ang ni. Nu bn tht s ch tm th bn s khng thy iu ny qu kh, bn ch cn m bo
mnh th hin c iu .
Mo phng vn
Ht thuc trong cuc phng vn lm xu hnh nh ca bn. Ngay c khi nh tuyn dng mi bn ht
thuc,hy t chi. Ht thuc c th to ra mt khng kh thn mt, thoi mi cho bn, nhn chung l
iu tt, nhng xut hin v gy n tng tt trong cuc phng vn mi l iu quan trng i vi bn,
m mt iu thuc c th khin bn cng thng v d b kch ng. khng phi l cch bn mun
th hin - tnh cch ca bn, cch bn th hin mnh trong cuc phng vn.
Ngn ng c ch
Cch th hin bng ngn ng c ch cng quan trng nh cch th hin bng li ni. Trn thc t, ngn
ng c ch ca bn cng tc ng n giao tip bng li ni. y l mt bi tp th v dnh cho bn:
Ngi sp xung gh
By gi, hy tng tng bn ang trong cuc phng vn v nh tuyn dng ang ngi trc mt bn.
ng nhn h, hy nhn xung sn nh.
By gi hy tr li tht r rng cu hi: iu bn thch nht trong cng vic hin nay l g?
Phn 2:
Mm ci
By gi, hy tr li tht r rng cu hi: iu bn thch nht trong cng vic hin nay l g?
phn ny, bn s thy nguyn nhn khc nhau dn n kt qu khc nhau. Nu bn vui v, lc quan
th ngn ng c ch ca bn cng th hin nh vy, v ngc li, bt u th hin s lc quan bng
ngn ng c ch, bn s cm thy vui v, lc quan.
Nn s dng nhng tn hiu ngn ng c ch tt nht, nhng khng nn thi qu. Nu bn th hin
nhng nt tnh cch ng v c nhng cm xc tng ng, ngn ng c ch ca bn s t phn x theo.
Khi cm thy cu chuyn tr nn nht nho, thiu tnh hi hc, bn c th gim st v iu chnh ngn
ng c ch ca mnh to tm trng v ging ni ca bn ln.
Li khuyn hu ch
Cc nh tuyn dng chuyn nghip ni rng: giao tip bng mt ca ng vin l rt cn thit gy n
tng tt vi h.
Vy nhng im thit yu trong ngn ng c ch cn th hin trong cuc phng vn l g? y l mt
s iu quan trng cn ghi nh:
Khng ngi ta vo thnh gh. Ngi thng, ta vo lng gh, tr phi l chic gh qu su v gh
bc, v trong trng hp ny trng bn c th qu thoi mi.
Lun mm ci.
Khng pht i nhng tn hiu phng th nh bt cho hai chn hay khoanh tay.
Gi im i tay tr phi bn phi din t bng c ch. Khng vut tc hoc t tay vo ti qun.
Hnh nh ca ng vin
To n tng ban u thnh cng thi cha . Bn cn cng c n bng vic tip tc th hin hnh nh
lc quan. V vy, hy:
Phn ng nhanh
T tin
Nng ng
Nhit tnh
Sau vi pht hi chuyn ban u, nh tuyn dng s hi cc cu hi trong danh sch cu hi chung
cho tt c cc ng vin.
Tip theo, h s hi cc cu hi lin quan n h s xin vic ca bn. R rng, chng l phn chnh
ca cuc phng vn v s cp chi tit hn cc chng sau.
Tip theo, nh tuyn dng s cung cp cho bn mt vi thng tin v cng ty v cng vic.
Hiu c quy trnh phng vn s rt c ch cho bn, nhng bn cng cn bit cch x tr trong mt
cuc phng vn chuyn nghip. Do , chng ta s xem xt cc mc trong phong cch tr li phng
vn, cc dng cu hi cn chun b v cch ng ph vi nhiu hnh thc phng vn khc nhau nh
phng vn qua in thoi, phng vn theo hnh thc hi tho. Cui cng, tm u ra cng quan trng
nh u vo, chng ta s xem xt lm th no kt thc mt cuc phng vn d dng v mau l.
Cch ni cng nn ging vi nh tuyn dng. Nu h ni kiu trang trng, bn cng cn tr li trang
trng. Thn trng vi nhng cu hi hc nh nhng nu nh tuyn dng lun th hin tnh hi hc
trong cuc i thoi (trong trng hp ny, hy ci lch s vi cc cu chuyn ci ca h).
Khng hi nh tuyn dng nhng cu hi lin quan n lng bng, v khi ngi ta ngh rng bn
ch quan tm n tin. Nu c tuyn dng, bn s c rt nhiu c hi tho lun v lng bng vi
h (phn thng lng v gi lng khi im c cp Phn 3 trong cun sch ny).
Mo phng vn
Cc nguyn tc tr li phng vn
Lun nh phn m t cng vic: Lun tr li cu hi ca nh tuyn dng theo hng nu ln nhng
c im lin quan n cng vic. V d, khi nh tuyn dng hi v th mnh ca bn, hy a ra mt
im mnh cn thit cho cng vic sp ti v v d minh ha.
Dng li nu thy cn thit: Bn ni mun suy ngh mt cht trc khi tr li cu hi, iu
chng t bn ang suy ngh rt cn thn cu tr li.
Khng ni di: Hy tr li trung thc. Bn c th v nn x dch s tht theo hng tch cc, nhng
khng c thay i thc t. Trong trng hp bn khng bit cu tr li th cn d chp nhn hn l
b lng tng.
Li khuyn hu ch
Bn mun bit cc chuyn gia mun bn nn v khng nn lm iu g trong cuc phng vn. Di y
l danh sch nhng iu nn v khng nn lm do tp ch Career World thng k:
Nhng iu nn lm:
Tr li cu hi v khng nn t a ra nhng thng tin khng lin quan n cu hi
Ch trch ng ch hin ti
Cc dng cu hi
Cnh bo!
Thng thng, bn s gp hnh thc phng vn trc tip, rt c th l vi ngi s l cp trn trc tip
ca bn nu bn c tuyn dng. Tt nhin, y khng phi l hnh thc phng vn duy nht. Tt c
cc nguyn tc trong cun sch ny u c th p dng vi bt k hnh thc phng vn no, ngoi ra,
nu bn gp cc hnh thc phng vn khc, hy lm theo nhng hng dn rt hu ch di y.
Hnh thc phng vn ny c ba hay bn ngi phng vn. H c th bao gm mt nh qun l chuyn
mn, mt i din phng nhn s v tt nhin l cn b ph trch k thut nu bn ang d tuyn vo
v tr k thut, mt i din cng on hay thm ch l mt nh tm l hc.
V bn cht, phng vn theo hnh thc hi tho c v trang trng hn phng vn trc tip. Do ,
chng c th gy cng thng hn, nhng khng c ngha l bn s kh ng x hn so vi cc hnh thc
phng vn khc. Hy tm hiu trc v hnh thc phng vn ny. C gng tm hiu tn ca h thng qua
b phn l tn.
Hy ghi nh, ngi i din cng on v nh qun l chuyn mn c cch tip cn phng vn khc
nhau. Ngi i din cng on thng tin hnh phng vn v cuc sng, h s hi rt nhiu iu lin
quan n cuc sng v h bit chnh xc mnh phi tm iu g. H khng lm vic trc tip vi bn,
v vy, cc mi quan tm ca h tng i r rng: h mun bn cng ph hp vi c im lao ng
ca cng ty cng tt.
Bn c bit?
Phng vn theo hnh thc hi tho rt ph bin trong ngnh dch v cng cng. Do , nu bn xin vic
thuc ngnh ny, hy tm hiu trc v hnh thc phng vn v ghi li tn tui, chc danh ca nhm
phng vn. Hy ghi nh tn tui v chc danh ca h c th gi tn ca h trong cuc phng vn
(bn ch cn chng t rng mnh c s chun b, khng c nhc tn ca h thng xuyn).
Ghi nh:
Bt tay tt c mi ngi trong nhm phng vn. Nu nhm phng vn gm nhiu ngi (6 ngi tr
ln), bn c th ch cn bt tay trng nhm (ngi ng ln v cho bn).
Nhn thng vo mt tt c nhng ngi trong nhm v chc chn rng h cm nhn c nh mt ca
bn trong cu tr li.
Hnh thc phng vn ny thng din ra cc cng ty ln. Bn s phi ln lt tham d mt lot cuc
phng vn trc tip vi nhiu ngi khc nhau, c th l vi nh qun l chuyn mn, gim c cp
cao, i din phng nhn s v cn b ph trch k thut. Ngoi vic bn c th cm thy mnh ang
b xoay nh chong chng, th hnh thc phng vn ny l mt c hi kh tt i vi bn. Nu cm thy
mnh cha th hin tt trong ln phng vn trc, bn vn c c hi th hin xut sc trong ln phng
vn sau.
Tt nhin, cc nh tuyn dng khng phng vn ring l. H s tho lun trc, phn cng mi ngi
ph trch mt mng, v h s so snh cc phiu nhn xt trc khi a ra quyt nh. H cng c th
ni chuyn vi nhau gia cc cuc phng vn. Khi , bn c th bit ngi phng vn trc cn nghi
ng mt iu g v bn v rt c th h ngh ngi phng vn tip theo nn iu tra k lng
iu .
i vi cc cuc phng vn lin tip, bn phi ghi nh rng mi nh tuyn dng s xem xt mt mng
khc nhau trong h s ca bn. Bi s chng ch g nu h nhc li cng mt cu hi vi bn.
Mt s nh tuyn dng coi hnh thc phng vn qua in thoi l cch gim bt s lng khng l cc
ng vin xung cn mt s lng nht nh cc ng vin c phng vn trc tip. Mt s nh tuyn
dng khc s dng hnh thc phng vn qua in thoi khi v tr cng vic lin quan n vic lin lc
qua in thoi c th nh gi k nng giao tip qua in thoi ca bn. Hnh thc phng vn qua
in thoi cng thng c s dng cho nhng cng vic nc ngoi. Nh tuyn dng c th thng
bo trc mt cuc hn phng vn qua in thoi hoc khng.
Nu bn s mnh khng c nh khi h gi n, hy chun b trc cho iu ny. Ghi li thi gian lin
lc tt nht vi bn CV hoc th gi km n xin vic, s dng in thoi c ch tr li t ng,
v ch dn cho ngi gi n cch ghi li tin nhn chi tit vi tn, s in thoi,... ca h.
Mo phng vn
Nu kt thc cuc phng vn qua in thoi, bn c mi n phng vn trc tip, hy ghi chp li
chi tit ny, sau ghi li lch hn phng vn. Nhng iu gy n tng mnh i vi nh tuyn dng
l kh nng v trnh chuyn mn ca bn.
Nh tuyn dng s ra hiu khi cuc phng vn kt thc. Ging nh bt k mt bc thy bn hng no,
bn c th khng hy vng ngay lp tc k kt c hp ng, nhng t nht bn cng mun tha thun
bc tip theo. V vy, hy hi iu g s din ra tip theo v khi no. Bn mun bit liu c cn
phng vn vng 2 hay khng, thng bo qua in thoi hay qua th, khi no h lin h vi bn...
Ngoi ra, khi cuc phng vn kt thc, bn hy ng dy, thu gn nhng th mang theo v nhanh chng
ra ngoi. Trc khi ra ngoi, hy bt tay nh tuyn dng mt ln na nu h a tay ra, cm n h v
tip bn v mm ci thn thin.
Ni r rng
Khi tr li cu hi:
Nn a ra v d
Khng ni di
Khng ch trch ng ch c
Li khuyn hu ch
iu gy kh chu nht cho hu ht cc nh tuyn dng chuyn nghip l ng vin khng lng nghe cu
hi v a ra cu tr li khng lin quan n cu hi.
Cc cu hi thng gp
Trong chng sau, chng ti s cp cc cu hi phng vn kh. Trong chng ny, chng ti s
cp cc cu hi thng gp nht.
Hy ni v bn thn bn
khng phi l li ngh bn k v tiu s bn thn mnh. Trn thc t, bn nn ngh nh tuyn
dng nu yu cu c th hn trc khi a ra cu tr li. V vy, hy hi li: Anh mun ti ni v
kha cnh no ca bn thn? H c th yu cu bn ni v mnh trong cng vic.
Ti khng khuyn bn ni di. Bn c rt nhiu thi gian suy ngh v cu hi ny trc cuc phng
vn, cho nn hy chun b trc nhng cu tr li trung thc v ph hp v cuc sng ring t v cng
vic ca mnh.
1. Hy cho ti bit thm thng tin v cng ty. Nh tuyn dng hiu rng bn tht s quan tm n
cng ty ch khng ch l vic cng ty c th lm g cho bn.
4. Ti nhn thy xu hng trong ngnh cng nghip ny l... iu chng t bn tht s tm hiu k
lng v quan tm n bi cnh rng hn vt ra ngoi khun kh cng vic v thm ch ngoi cng
ty.
Cu tr li cng tr li lun cho cu hi: Bn thch mi th, ti sao bn li kim vic khc?
Li khuyn hu ch
Nh tuyn dng khuyn ng vin nn tr li bng cch:
i thng vo vn
Cng c mt s n ng sau cu hi ny: nh tuyn dng mun bit bn coi iu g l thch thc. V
vy, hy suy ngh k v v d m bn nh a ra. l mt quyt nh kh khn? Mt tnh hung kh
khn? Hay mt h thng cn nng cp nng cao nng sut? Nh thng l, bn cn la chn k
lng mt iu g lin quan n cng vic m bn ang ng tuyn.
Mo phng vn
Bn cn chun b trc cu tr li, nhng hc thuc lng cu tr li khng phi l mt kin hay. Bn
khng nn hc thuc lng theo kiu cng nhc. Ch cn vch ra nhng im chnh m bn mun ni.
Cu tr li duy nht cho cu hi ny l: V ti mun trau di thm kinh nghim v ti ngh mnh c
th thc hin c iu tt hn cng ty mi. Nu kinh nghim lin quan n cng vic ang
ng tuyn, bn c th trau di trong mt thi gian ngn. V d, nu cng vic i hi bn phi thng
xuyn giao tip vi mi ngi, bn c th ni: C th, ti thch giao tip vi mi ngi v ti c
nng khiu giao tip. Nhng khng may, ch lm hin ti ca ti khng c nhiu c hi pht trin k
nng ny.
Cnh bo!
... Ngi phng vn bn rt thn thin v d mn. Anh ta hi bn ti sao bn li tm kim cng vic
khc. Bn quyt nh ni ton b s tht. Bn ni rng bn quyt nh nh vy l v ngi ta khng
bt bn vo v tr m bn tin l mnh xng ng, v bn phi lm vic di quyn mt ngi t kinh
nghim hn mnh. Nh tuyn dng mm ci ng cm v hnh dung chnh xc tnh hung tng t xut
hin nu h tuyn dng bn.
Vn khng ch l nh tuyn dng mun bit bn l ngi trung thnh, m h cn hiu rng: h khng
th bit c mt tri ca cu chuyn. Nhng li phn nn v ng ch ca bn l ng, nhng i vi
nh tuyn dng, chng c th khin ngi ta ngh bn l k soi mi, v bn cng s ni v h tng t
nu bn c tuyn dng.
Li khuyn hu ch
y l li khuyn hu ch ca Phil Doyle, gim c iu hnh cng ty Ramsey Hall (cng ty tuyn
dng nhn s cao cp): Hy nhc li cu hi trong phn u ca cu tr li. iu gip nh tuyn
dng c th nhc li cu hi nu bn hiu sai.
Cc nhim v chnh
Bn c th c c nhng manh mi quan trng t ti liu m t cng vic hoc kinh nghim ca chnh
mnh.
i khi cu hi ny l nhm mc ch kim tra. Khi , nh tuyn dng s ngt li th hin s khng
ng tnh vi bn. Mc ch ca h l mun bit liu bn c th bnh tnh bo v quan im ca mnh
mt cch thuyt phc hay khng, v vy, ng nn ch trc s ngt li ca h. Hy lch s hi li h
chng minh nhng khng nh ca h rng s m t v vai tr ca... l sai (Da vo iu g m anh
c th ni nh vy?). Sau , bn bnh tnh trnh by nhng l l ca mnh.
Mo phng vn
Vi kiu cu hi ny, c gng khng ni dng di v cc thch thc cng nh vin cnh. Hy ni v
nhng li ch v nu ra c th loi thch thc no m bn cm thy hng th. V d: Ti l mt nh t
chc gii, v ti ang tm kim mt v tr to cho ti c hi lp k hoch v t chc hoc Ti rt
mun c lm vic trong mt nhm thnh cng, v cng vic ny dng nh s cn mt ngi c kh
nng ha ng nhanh vi nhm.
Nh tuyn dng khng mun tuyn dng mt ngi s t b cng ty khi khai thc ht gi tr ca n.
V vy, hy th hin rng bn mun lm vic cng ty trong thi gian di. Ti mun lm vic, trng
thnh v pht trin ti y. Ti s lm vic trong mt thi gian di, khng ngng tin b v c nhng
ng gp nht nh cho cng ty.
Mo phng vn
Hy chun b cho tnh hung nh tuyn dng a ra nhng cu hi khng nm trong s cc cu hi trn.
H c th hi: Bn c kinh nghim g ng ph vi nhng khch hng kh tnh?, hay Hy k v
mt khch hng kh tnh m bn tng gp. Bn ng ph th no?, hoc Bn c b quyt g ng
ph vi nhng khch hng xo tr hoc nng tnh?. Chng l cc dng khc nhau ca cng mt cu
hi bn s phi nhn ra chng chnh l s gi cho cu tr li m bn chun b.
Nhng im yu nht ca bn l g?
Cu hi ny cng s xut hin chng sau. N tht s kh. N buc bn ni nhng iu khng tt
ca bn thn. Cch phng th tt nht l:
Ni kiu hi hc
K mt iu v bn thn khng lin quan n cng vic (Ti khng rnh vic nh nh thay bng n
hay lp vi nc).
Nh tuyn dng s c gng tm hiu k lng v bn. Nhng s thch ca bn s ni cho h bit bn l
ngi am m th thao, c tnh ganh ua, thch mo him, thch lm vic mt mnh hay theo nhm,
v.v... Khng nn ba ra cc s thch (Bi nh tuyn dng c th hi: Bn thch nhy c in ? Ti
cng vy! Th bn thng tham gia cu lc b no? Bn d thi gii nghip d bao gi cha?), m
hy la chn cc s thch v mi quan tm cho thy bn chnh l ngi m nh tuyn dng ang tm
kim.
Di y l danh sch ton b cc cu hi c lit k trong chng ny. Khi bn chun b trc
cu tr li cho cc cu hi , hy ghi tm tt cu tr li vo ct gia. ct bn phi, ghi chp nhng
v d in hnh nht m bn c th a ra minh ha cho cu tr li. Hy m bo bn sn sng
tr li bt k cu hi no.
Tr li
Lng nghe cu hi
Tr li vo trng tm cu hi
Trong chng mc m nh tuyn dng quan tm th khng phi l s ganh ua. C bn v nh tuyn
dng u cng mt pha, v vy, nu khng c gng chn c ngi tt hn trong s cc bn
hoc ngn chn 1 hoc 2 l do ca bn th nht nh nh tuyn dng khng phi l mt nh tuyn
dng chuyn nghip. Nhng cu hi s l kh nu bn khng bit chc cch tr li chng.
Bnh tnh
Khng c phng th
Li khuyn hu ch
Theo mt s nh tuyn dng chuyn nghip, h khng c tnh hi kh ng vin nu khng c dng tt.
Vy dng ca h l g? l:
Cu hi v bn thn bn
Cu hi v s nghip ca bn
Cu hi v lng bng
Cu hi bt ng
Cu hi v bn thn bn
Bn x s nh th no khi b ph bnh?
Xin nhc li ln na, nh tuyn dng rt c th s tr thnh ng ch tng lai ca bn v chc chn s
c lc h phi ph bnh bn. H mun bit phn ng ca bn khi b ph bnh v liu bn c khin cng
vic tr nn kh khn hay khng.
V vy, hy tr li kiu nh: Ti rt vui c tip thu nhng li ph bnh mang tnh xy dng. Ti
cho rng vic sn sng tip thu nhng li ph bnh mang tnh xy dng l cch gip ti sa sai v pht
trin nng lc ca mnh.
Khng cn ni di khi tr li nhng cu hi kiu ny, v vy, hy tr li trung thc. Nhng xin nhc li
ln na, bn phi m bo cu tr li ca bn phi lin quan n cng vic m bn ang ng tuyn.
Bn khng cn ni hunh hoang n 20 pht, m ch nn ni vi cu r rng: Ti rt thch phng
php cy gy v c c rt , v ti c mt chnh sch m, hoc Ti cho rng, ngi qun l phi
kin quyt vi c nhm, v c nhm s thng cm vi iu kin bn phi tuyt i cng bng. Bn
cng c th tr li cu hi ny bng cch k mt cu chuyn mt v d v mt vn rc ri xy ra
trong nhm nhng bn gii quyt kin quyt v cng bng.
Mo phng vn
Cu hi ny tng t nh cu hi v phong cch qun l, nhng thng thng hn. Cu tr li chc chn
phi l C, nu nh tuyn dng cha a ra cu hi v phong cch qun l ca bn, bn c th miu
t ngn gn nh cu tr li trn. Xin nhc li ln na, vic k cu chuyn ngn v cch bn tip cn
vi nhng ngi lm cng tc qun l cng l mt tng hay.
K nng lnh o bm sinh thng bc l ngay t khi cn nh. V vy, nu bn tng lnh o nhm t
khi cn i hc th bn tht s c k nng lnh o bm sinh v mi ngi nghe theo bn thng qua s
la chn.
Tnh n nhng yu t bt ng c th xy ra
Bn lm vic di sc p nh th no?
Mc sng to ca bn?
Giao tip tt
Coi mi ngi l mt c th
Nu gng tt
Cng bng
Tm hiu r ngun gc vn
Bn cng c th khng nh thm: Theo ti, nu mt nhm c iu hnh da trn tiu ch cng bng
v cc thnh vin trong nhm cng ng lng, th chc chn s rt him khi xy ra mu thun.
Mo phng vn
Sp ca bn s ni g v bn?
Nh tuyn dng rt c th s tr thnh sp tng lai ca bn, v vy, hy cn thn. H mun bit rng
bn l mt nhn vin lm vic c hiu qu, nhng h khng mun bn gim ln ngn chn ca h. V
vy, hy miu t mnh nh mt ngi m bt k ng ch no cng mun tuyn dng. V d: Sp ca ti
s miu t ti l ngi lm vic chm ch, y nhit huyt v trung thnh. Sp s ni rng ti lm vic
tt nh lun sng to v thng gip cc thnh vin khc trong nhm. ng bao gi ni: Ti
ngh sp ca ti s ni.... Hy a ra cu tr li chc chn v qu quyt.
Bn rt yu cng vic. Nh tuyn dng c th chc chn thu bn bi h bit rng bn s tch cc, tn
ty trong tng pht lm vic. V vy, vi cu hi , bn khng th a ra mt iu g mnh khng
thch. Trng hp ngoi l duy nht c th l nu cng vic bn ang ng tuyn khc xa so vi cng
vic hin ti th bn c th ni: Ti tht s thch cng vic hin ti. Nhng i khi ti cm thy nn
ch v ti khng c c hi gp g khch hng thng xuyn nh ti mun. l l do ti sao cng
vic ny li hp dn ti.
Mo phng vn
Nh tuyn dng giu kinh nghim s d dng pht hin ra bn ang ni di.
Bt k li ni di no cng c th b pht gic khi nh tuyn dng kim tra giy chng nhn hoc
bng cp ca bn. Khi , chc chn bn s b loi.
Cu hi v s nghip ca bn
Nh tuyn dng cn bit liu bn v tr mong mun trn nc thang s nghip ca bn hay cha, v
h cng cn bit mc tiu ca bn. Bn c k hoch chung sc gip cng ty ny pht trin nhanh hn
hay chm hn nhng g h hy vng trong cng vic ny? Do , tt c nhng cu hi thuc dng ny
u nhm mc ch bn ni v s ph hp ca bn vi cng vic ny nh th no trong bi cnh
tng lai xa.
Tuy nhin, bn mun c cng vic ny, v vy, cc cu tr li ca bn phi ng nht c th. Nhng
khng nn la di nh tuyn dng.
Ti sao bn lm vic cho ng ch hin ti trong khong thi gian ngn nh vy?
Nh tuyn dng khng mun tuyn dng mt ngi m s ri b cng ty trong mt thi gian ngn. V
vy, hy h thy rng bn tht s khng phi l ngi thch thay i cng vic. Ti thch lm vic n
nh mt cng ty trong vi nm, nhng n by gi ti mi nhn thy mnh phi thay i cng ty
tch ly kinh nghim v trnh cm thy nhm chn v ch lm mt cng vic.
Cu hi ny cng ging nh cu hi trn nhng c phn nng n hn. Nu bn khng ch lm vic trong
mt thi gian ngn cho ng ch hin nay m cn c vi cc ng ch trc , nh tuyn dng s cho
rng: bn c th ri b h sau vi thng. Ngy nay, mi ngi thay i cng vic trung bnh trong
khong thi gian t hai n nm nm, s thay i qu thng xuyn s khin ng ch tng lai ca bn
lo lng. Trong mt s ngnh cng nghip, cc ng ch cn mong mun nhn vin gn b vi h cng
lu cng tt.
Cu hi ny khng c ngha l cng vic bn ang ng tuyn s i hi chnh xc nhng thnh tch m
bn t c cng vic trc mc d s tht tuyt nu bn c th t c nhng thnh tch
nh vy. iu m nh tuyn dng tht s mun bit l nhng phm cht m bn phi c t c
thnh tch. Hy nh li nhng thnh tch:
t c gn y
Kh t c
Mo phng vn
Mt s ngi cm thy khng thoi mi khi ni nhng g h cn th hin ti cuc phng vn. Tuy
nhin, bn cn trnh th hin s kiu ngo hay t ph. Mi ngi thng c xu hng thm cc cm t
ti cm thy hoc ti ngh trc li nhn xt, v d:
Bn khng c c may thnh cng nu ch c gng ngh ra nhng thay i mang tnh gi thuyt cho s
nghip qua. Bt k iu g bn ni ra iu th hin bn khng hi lng vi nhng g mnh c v nh
tuyn dng ngh rng ti sao li phi thu nhng ngi khng tht s mun ch m h ang ?
C th bn khng tin trn nc thang s nghip. V th, bn c th ni: iu c ngha quan trng vi
ti, cn hn c tin bc hay a v, l c mt vic lm th v v c th thch nng lc, v ti may
mn c c iu . S nghip ca ti nh vy l rt thnh cng.
Mo phng vn
Nh tuyn dng bit rt r rng, hng ngy, c hng nghn cng vic c qung co. Vy ti sao bn
li np n cho cng vic ny? H mun tm mt bng chng chng t cng vic ny tht s ph
hp vi bn, vi kh nng, mc tiu lu di ca bn v nim am m ca bn.
Hy thn trng trong cu tr li. Bt k iu g khng hp dn s gy n tng cho nh tuyn dng rng
bn khng nhit tnh 100% vi cng vic ny. V vy, hoc bn ni rng mi th trong cng vic ny
u hp dn bn hoc nu bn cm thy khng thoi mi khi ni nh vy, hy nu mt iu khng hp
dn trong cng vic m:
Rt nh
Khng ph bin
Bn cn np n xin nhng kiu cng vic hay nhng kiu cng ty no khc?
Mo phng vn
Ngay c khi bn ang xin cng vic trong ngnh m bn ang lm vic, bn vn phi chun b cu tr
li cho cu hi ny.
Cu hi yu cu bn t ph bnh bn thn
S dng tnh hi hc, nhng hy thn trng. y khng phi l cch tt nht nu bn nhn thy nh
tuyn dng khng c tnh hi hc. Nhng nu h dng nh lun mm ci v bn cng c tnh hi
hc th bn c th s dng phng php ny. Tuy nhin, nu bn u tr li nh th trong mi vng
phng vn, ngi ta s ngh rng bn nh va thot khi mt trch nhim khng mun lm.
a ra v d trong cuc sng ring ca bn ch khng phi trong cng vic. V d: Trc y, ti
thy vic dy sm tht s l mt thch thc, nhng k t khi ti bt u dt ch i do trc ba sng,
ti rn luyn c thi quen thc dy sm.
Tr li nhng g m bn cho l khuyt im hoc im yu, nhng nh tuyn dng li cho rng l
im mnh. V d: Ti l ngi kh cu ton. Ti khng th dt khi cng vic khi cm thy n cha
thnh cng nh ti c th lm.
1. Ti xin li n mun.
2. Ti tht s khng bit. Nu cu hi khng cn c theo s tht th nh tuyn dng tht s mun bn
tch cc v nhit tnh tr li cc cu hi.
Mo phng vn
Cu hi m bn phi t chi tr li
Cc cu hi ny nhm mc ch tm hiu xem bn c bit cch t chi, thm ch l t chi thng thng
hay khng. V vy, hy cn thn ko mc by. Hy t chi bnh phm hoc ph nhn ngi khc, cng
ty khc.
im yu nht ca ng ch hin ti ca bn l g?
Bi tp chun b
Chc chn bn s gp mt s cu hi kh trong sut cuc phng vn. C nhng lnh vc m chng ta
khng thch b hi hoc c nhng ch m chng ta phi tr li kho lo. Hay c th chng ta cm
thy bi ri khi phi tr li ngay. Di y l mt s gi gip bn chun b cho nhng cu hi i
hi phi c cch tr li kho lo:
Cu hi v lng bng
Mt nguyn tc chung cho cc cu hi v lng bng l hy h ni r mc lng ch khng nn
h bng sang sn ca bn. Nu bn a ra mt mc lng, chc chn bn s khng bao gi c
nhn mc lng cao hn mc lng . V vy, nu bn khng bit chnh xc h s tr mnh bao
nhiu, bn cng khng nn thng thn a ra kin ca mnh v mt mc lng c th.
Cnh bo!
nh tuyn dng hi bn hy vng mc lng bao nhiu, bn ni rng mc lng bn mong mun l
khong 5 triu. Sau , bn c tuyn dng vi mc lng 5 triu, mc lng m hu nh l bn
khng phi m phn. Khi bt u cng vic, bn mi pht hin ra ng nghip cng lm cng vic
tng t vi mc lng cao hn nhiu.
Bn nn a ra kin v mc lng hin ti cho cng vic bn ang d tuyn trong ngnh ny hoc
cng ty ny (c bit nu l cng vic trong ni b cng ty), do , hy ngh mc lng cao hn
mt cht v gii thch rng, bn nghin cu cc bng iu tra lng v bn c kinh nghim v nng
lc, bn tin tng mnh xng ng hng mc lng trn mc lng trung bnh. Nh tuyn dng c th
ni rng, mc lng bn ngh l qu cao ch l mt phn trong chin lc m phn. ng
iu lm gim nim tin ca bn.
Mo phng vn
ng bao gi mt cnh gic trong cuc phng vn. Nh tuyn dng chuyn nghip rt gii khin bn
mt cnh gic xem bn s phn ng th no. H c th rt thoi mi v thn thin nhng sau t
ngt a ra mt cu hi kh, hoc c th sau mt lot cu hi d, h a ra mt cu hi i hi phi
tr li kho lo, sau khi ru ng bn trong mt trng thi cnh gic khng tht.
Cu hi bt ng
Ngng li trc khi tr li nu bn thy cn (nh tuyn dng c phn thch iu ny v h c th thy
rng bn ang tht s suy ngh cu tr li).
Hy bn cho ti chic bt ny
Hy k mt cu chuyn
y l cu hi mo. Bn phi th hin rng mnh c phng php t duy logic qua vic yu cu nh
tuyn dng a ra cu hi c th hn trc khi bn tr li. Hy hi nh tuyn dng: Anh mun nghe
loi chuyn no?. H c th yu cu bn k mt cu chuyn v bn thn c lin quan n cng vic
hoc i t. Khi , bn ch cn thut li mt cu chuyn no th hin mnh tt p (v vy, hy
chun b sn mt cu chuyn).
Bn ngh g v s t nhn ha/ hin tng nng ln ton cu/ s kin Ban-cng (hoc bt c iu g
khc)?
Nh tuyn dng ang c gng tm hiu xem bn quan tm n cc vn ang xy ra trn th gii
mc no, ng thi cng mun bit gi tr v thi ca bn i vi cuc sng. D bn ni v ch
g, th cu tr li cng cn th hin rng bn c kh nng nhn thy c hai mt ca vn , v bn khng
nhn s vt qu n gin, rng bn c th ni tri chy mt vn m bn c kh nng tranh lun.
Nhng iu kh ni
Gi bnh tnh
Khng nn tranh ci
Bn c bit?
Nh tuyn dng chuyn nghip s n tng vi s nhit tnh ca bn, n c th khin cn cn nghing
v pha c li cho bn nu h cn quyt nh chn la gia bn v mt ng vin nng k khc. V vy,
khi nh tuyn dng mi bn a ra cu hi, hy tr li: Tt nhin l ti mun vo lm cho cng ty, v
ti cng mun bit mt s iu....
Ti thi im ny, bn ng cho rng: cuc phng vn kt thc v bn c th ngh ngi. Nhng cu hi
m bn a ra hoc khng a ra c th ni ln rt nhiu iu v bn, v vn c th tc ng n
quyt nh ca nh tuyn dng. Vic bn khng a ra bt k cu hi no khng gip bn trnh c
cc cm by m cn khin nh tuyn dng ngh rng bn khng nhit tnh v khng thng minh. Trong
bt k trng hp no, bn cng nn a ra cu hi. C nhng iu m nh tuyn dng khng ni cho
bn nhng bn vn mun tm hiu nu bn coi trng cng vic ny.
Cc cu hi nn a ra v cc cu hi nn trnh
Mo phng vn
Cng c th n cui cuc phng vn, bn quyt nh khng mun cng vic ang ng tuyn na, bi
khng phi l cng ty bn thch, hoc bn c mt li mi lm vic khc nhng bn vn n
phng vn vi hy vng cng vic ny tt hn cng vic kia, nhng thc t th khng. Khi , bn vn
nn a ra nhng cu hi thng minh v c gng ht sc. Bi cuc phng vn c th lm nh hng
n uy tn ca bn. Bit u mt ngy no , nh tuyn dng hm nay s chuyn n cng ty khc v
nhn ra bn khi h phng vn tuyn nhn s.
Ti sao v tr ny vn cn khuyt?
C hai cch thm d. Cch th nht l hi trc tip: Ti mun bit h ri b cng ty v nguyn nhn
g?. Nh tuyn dng khng th khng ni r l do. Nu mt ln na h lng trnh tr li, th chnh
iu l manh mi gip bn hiu rng mi vic khng sun s. Nu nh tuyn dng chuyn sang th
phng th v bn khng mun th hin s t m thi qu, bn c th dng li y. Tuy nhin, nu bn
c tuyn dng, hy tm hiu k hn.
Cch thu lm thng tin th hai l hi ngi lm v tr bn ng tuyn trong thi gian bao lu. Nu h
ch lm trong vi thng, bn c l do hi ti sao h li ri b cng vic sm nh vy. Nu h lm
trong vi nm, th l do h b vic c th ch n gin l h mun thay i. Tuy nhin, nu bn pht
hin ra bt k mt biu hin mang tnh phng th no nh tuyn dng, hy ghi nh tip tc tm hiu
vn ny khi bn c tuyn dng.
Mt ln na, bn yu cu nh tuyn dng bn hnh dung ra bn trong cng vic. iu cng th hin
c cam kt lu di ca bn vi cng ty v th hin rng bn mun pht trin cao hn. Cu tr li s
cung cp cho bn nhiu thng tin s nghip ca bn c pht trin nhanh cng ty v pht trin theo
hng no? Bn cn nhng thng tin ny nu bn c tuyn dng.
Ti sao v tr ny vn cn khuyt?
Cu hi ny gip bn khng nhng khng phi nng lng ch i trong thi gian di, m n cn nhm
mc ch thc t khc. iu g xy ra nu bn nhn c li mi lm vic khc trong thi gian ch
i v bn phi tr li ngay? Nu nh tuyn dng ha s tr li bn vo mt thi hn nht nh, bn s
c l do thc p nh tuyn dng tr li ng hn.
C hi t cu hi
Hy chun b trc cc cu hi ca bn, sau , thc hnh bng cch hi chng vi mt ngi bn
hoc ng nghip ng vai nh tuyn dng cho n khi bn tm ra cch t nhng cu hi thoi mi
nht.
10. Phng vn nh gi kh nng
Bn c th nhn c thng bo rng nh tuyn dng s nh gi bn thng qua phng php phng
vn nh gi kh nng. Hoc bn c th nhn ra nh tuyn dng s dng hnh thc phng vn ny m
khng bo trc cho bn. N c th kt hp vi mt cuc phng vn bnh thng.
Kh nng lp k hoch
Kh nng t thc y
Kh nng trnh by vn
Phng vn nh gi kh nng khng phi l k thut phng vn mi, kh khn khin bn b trt (nu
bn khng c s chun b), m l k thut c s dng thng xuyn trong nhiu nm qua. Nhng ch
n by gi, n mi c tn v tr thnh mt k thut phng vn chnh thc v ph bin.
bao gi bn chng kin mt cuc xung t trong nhm ca mnh cha? Hy k v mu thun
v cch bn gii quyt n.
bao gi bn b mt thnh vin trong nhm khiu khch hay chng i cha? Bn lm g trong tnh
hung ?
V d
Hy miu t mt ln ch trch gin d nht ca khch hng m bn tng phi nhn. Bn x l tnh
hung nh th no?
Hy nghin cu
Mu n xin vic
i khi nhng thng tin c gii thch r rng, v d: ng vin thnh cng phi c kh nng....
Tuy nhin, bn phi suy lun thng tin t ti liu m t cng vic. iu ny cng khng kh, bi cc
yu cu cng vic nh kh nng lm vic nhm, kh nng t chc, kh nng hc nhanh, kh nng qun
l d n, v.v... s c th hin r rng.
Bn s tr li cc cu hi ny nh th no?
Mo phng vn
Nh rng, bn c th s dng c nhng v d ngoi cng vic. Chng c th l nhng du hiu tt cho
thy bn c x nh th no v bn c nhng kh nng no. Nu bn cm thy lo lng trc khi ra
trnh din mt sn khu a phng hn bt k mt cuc trnh din no khc, hoc bn phi i ph
vi nhm ngi rt th on mt y ban a phng, hy a chng ra trong cuc phng vn.
Cuc phng vn
Bn sn sng cho cuc phng vn. Bn chun b mi th, bn bit mnh phi ni g v ni nh
th no nhm th hin bn c kinh nghim l tng trong tt c nhng kh nng quan trng v bn chnh
l ngi ph hp nht vi cng vic, xt bt k kh nng no.
ng t gii hn bn thn
Tuy nhin, ch bai v ch trch khng mang li iu g tt p cho bn, v bn cn trnh ch bai trong
cu tr li. Cch thc hin iu l trnh mi li ph bnh, ch trch gay gt. Bn c th ni: ngy
hm , ng ch c x hi nng ny. Nhng ng bao gi ni rng ng ta l mt ngi nng tnh,
kh tnh v cc k xu tnh. Bn c li th l bn ang ni v nhng tnh hung ring bit, c th, do
bn khng nn ch trch li c x ca h. Bn ch cn tr li n gin: Hm , ng ch ca ti
hi nng tnh hoc Khch hng rt nng tnh.
Ngoi ra, bn c th bo cha ngn gn cho hnh ng ca ngi khc kho lo nhn mnh rng
bn khng c c . V d: Ngy hm , nhn vin khng i lm y v vic ng ch tr nn nng
tnh cng l iu d hiu hoc khch hng ni nng cng ng.
11. Cc bi kim tra tinh thn
Nu bn cha tng gp mt bi kim tra tinh thn no th iu ny c th khin bn s hi. Nhng trn
thc t, nu bn tng gp nhng bi kim tra tinh thn trc , bn c th vn c cm gic s hi.
Bn s khng cn cm gic na khi bn hiu nhng bi kim tra c tin hnh nh th no v
nhm mc ch g. Nu bn l ngi ph hp nht i vi cng vic ang d tuyn, mt bi kim tra
tinh thn s cng c ch khng lm lung lay v tr ca bn.
Bn c bit?
Ngy cng c nhiu cng ty s dng cc bi kim tra tinh thn h tr cho cc phng php tuyn
dng khc (nh phng vn). Chng c xem l mt phn ca chu trnh tuyn dng i vi sinh vin
mi tt nghip v nh qun l tt c cc cp , ni m c th ngi ta khng yu cu bn phi hon
thnh mt bn cu hi v tnh cch.
Vy bi kim tra tinh thn chnh xc l g? Nhn chung bi kim tra tinh thn c bn loi sau:
1. Kim tra kh nng: Kim tra ton b kh nng ca bn trong nhng k nng chung nh gii ton.
Kim tra IQ (ch s thng minh) cng thuc loi ny.
2. Kim tra nng khiu: Kim tra nhng k nng c th lin quan n cng vic nh kh nng bn
hng hoc kh nng qun l.
3. Kim tra tnh cch: Nhm nh gi tnh cch ca bn thuc kiu no.
Rt him khi bn phi lm mt bi kim tra tinh thn di bt k dng no m khng c bo trc.
Nh tuyn dng s thng bo khi bn n phng vn, thng l cui ngy hoc cui cuc phng vn.
Nh tuyn dng s thng bo h mun bn lm mt bi kim tra (hoc c th l mt b bi kim tra).
Mo phng vn
Nh tuyn dng s gii thch mc ch kim tra v n ph hp vi chu trnh tuyn nhn s nh th no.
Trn tt c, h m bo bn s hiu c bi kim tra bn cn lm g, thi gian kim tra bao lu v
hnh thc kim tra.
Cnh bo!
... sp ht thi gian. Nu bn cha tng lm bi kim tra c gii hn thi gian th bn s cm thy bi
ri. Hy luyn tp lm bi kim tra vit trong mt khong thi gian gii hn. Nu khng, hoc l bn
lm bi tt hoc l vn cn d dang khi thi gian ht.
Bn s phi kim tra lnh vc no kh nng, nng khiu, tnh cch hay ng c thc y?
Bn s phi kim tra di hnh thc no ni, kim tra vit hay qua Internet?
Bn s phi lm bi kim tra no? C rt nhiu bi kim tra, v h s vui lng cho bn h s dng
bi kim tra no.
Bn c th nhn c nhng phn hi g sau bi kim tra? Cui cuc kim tra hoc khi nh gi
kt qu, bn s nhn c s phn hi t nh tuyn dng.
Cnh bo!
Khi c c nhng thng tin ny, bn s cm thy thoi mi hn khi lm bi kim tra. Bn c th s
dng Internet tm kim thm thng tin lin quan n bi kim tra. Hoc bn truy cp trang web ca
cng ty, hoc bn g t kha l tn bi kim tra tm kim trn web. Nhiu cng ty ng bi kim tra
mu trn cc trang web nhm gip bn luyn tp.
5. Khng nn dnh qu nhiu thi gian cho mt cu hi, bn c th quay tr li khi vn cn thi gian.
8. Nu thay i cu tr li, nh xa b cu tr li c.
Chng khng phi nhm kim tra kin thc chung, m nhm nh gi kh nng lp lun v suy ngh
logic ca bn. Mt vi bi kim tra c phm vi kin thc rng, cn a s ch tp trung vo nhng kh
nng c th nh ngn ng, ton hc, din xut, v.v..., trong cc bi kim tra kh nng ngn ng v
kh nng ton hc l thng dng nht.
Bn c bit?
Vy bi kim tra nh gi kh nng v nng khiu quan trng nh th no trong quy trnh tuyn dng.
Bn c th bit c iu ny thng qua thi im m bn lm bi kim tra trong quy trnh tuyn dng.
Bi kim tra c tin hnh cng sm th cng quan trng. Nu n l vic u tin bn phi thc hin
thm ch trc khi tham d cuc phng vn th n c th l bc thm tra. Bn ch c mi phng
vn nu t c mt s im nht nh. Nu bn phi lm bi kim tra ny cui trong quy trnh
tuyn dng th n ch nh mt phn ca quy trnh .
Li khuyn hu ch
i vi cc bi kim tra nng khiu, hy luyn tp bng cch chi cc tr chi ch v gii cu
ton hc.
Luyn tp cc bi ton s hc i hi tr thng minh v cc dng ton khc nh php nhn v chia
cc s c nhiu ch s.
Cu hi nh gi kh nng din t
Cu hi biu
Bi kim tra ny rt khc vi bi kim tra kh nng v nng khiu bi khng c cu tr li ng/sai v
khng gii hn thi gian. Chng nhm mc ch l nh gi bn thuc tp ngi no, c th l nhm
bit c bn ph hp vi cng vic, ph hp vi vn ha cng ty v ph hp vi nhm mi nh th
no.
V bn hon ton khng bit cng ty ang mun tuyn nhng ngi c tnh cch nh th no, nn bn
cn tr li trung thc cc cu hi ny. Trong bt k trng hp no, bi kim tra ny cng c li cho
bn. Nu bn khng tht s ph hp vi vn ha cng ty hoc cng vic , bn cng s khng mun
lm cng vic . Bi kim tra nhm xc nh:
iu g l ng c thc y bn
Bn tip cn vn nh th no
B cu hi kim tra ng c thc y tng t nh bi kim tra tnh cch nhng tp trung vo iu g
l ng c thc y bn, bn duy tr mc nng lng cho mt nhim v c th trong thi gian bao lu,
tnh hung no c khuynh hng thc y bn nhiu hn hay t hn, v.v... Bi kim tra dng ny thng
c s dng pht trin i ng nhn s hn l trong tuyn dng (khi bn c tuyn dng),
nhng cng c th bn phi lm bi kim tra ny trong quy trnh tuyn dng nhn s.
nh gi cc tuyn b
Cc bi kim tra tinh thn hon ton khng kh nu bn bit h s hi bn nhng g. Nh tuyn dng c
th thng bo trc v bi kim tra v gii thch c th.
Bn phi m bo luyn tp k lng qua vic tm nhng iu lin quan n bi kim tra (tn bi kim
tra) trn trang web cng ty. Bn cng nn tm hiu thng qua mt s cun sch hng dn lm bi kim
tra.
Bnh tnh
c k cu hi v hng dn
Bn c bit?
Khay ng th v cng vn n
Nghin cu trng hp
ng vai phng vn
Mo phng vn
Cng ging nh cuc phng vn, tt c cc bi kim tra v bi tp l mt phng php khc tm
hiu v bn. Mc ch ca chng khng phi l tra kho, gi by hay buc bn phi chu ng th
thch cam go, m n gin l mun xem liu bn c phi l ng vin ph hp nht vi cng vic hay
khng. V vy, cch tip cn tt nht ca bn l d dng vt qua cc bi tp . Hy l chnh mnh v
lm nhng bi tp trung thc nht c th.
Khng nn chnh thc tip qun v tr nn qu hch dch (d nhm tht s chiu theo ca bn, coi
bn nh l lnh o ca nhm).
Khng qu kn o v d dt khin ngi ta ngh rng bn khng dn hon ton tm tr vo cng
vic. Hy chc chn rng bn c nhng ng gp tch cc c nh gi tt.
Khng tranh ci vi cc thnh vin khc trong nhm. Nu xung t xy ra, hy ng vai mt thuyt
khch v c gng ci thin tnh hnh.
ng quyt nh khng tham gia hoc t chi chi tr chi v ni: iu ny tht ngu ngc! Xy
dng m hnh thp Eiffel lm g?
Gip c nhm tp trung vo mc tiu: Ny cc bn, vic chng ta buc cc kp giy vi nhau tht
s quan trng ng khng? Hy tp trung vo vic xy dng m hnh thp mi ngi c th buc
chng theo cch ca mnh.
Bi tp
Nu nh tuyn dng yu cu bn tham gia bi kim tra nhm, c bit l trong trng hp bi tp
khng lin quan n cng vic m bn ang ng tuyn, c ngha l nh tuyn dng mun nh gi kh
nng lm vic trong nhm ca bn. V vy, vic nhm ca bn hon thnh bi tp nh th no khng
quan trng, quan trng l bn c nh hng qua li vi cc thnh vin khc trong nhm nh th no. V
vy, bn hy tun th theo cc nguyn tc c bn sau:
Nh tuyn dng t chc phng vn vng hai quyt nh tuyn dng ai v xem xt li cc ng vin.
Cuc phng vn vng hai l c hi h hiu k ng vin. Hoc c th vng phng vn th nht l
ca hi ng tuyn dng, cn y l cuc phng vn ca ng ch vi bn. D trong trng hp no th
cuc phng vn vng hai cng khng lp li hon ton cuc phng vn vng mt.
Mo phng vn
Trong cuc phng vn vng hai, bn c th phi lm cc bi kim tra tinh thn, cc bi tp ca trung
tm nh gi hoc phng vn chuyn mn, tt c u rt chnh quy. Mc khc, cuc phng vn vi mt
ng nghip hoc mt nh qun l c thm nin v kinh nghim hn ngi phng vn vng mt c th
din ra kh thn mt, bi n gin l h ch cn khng nh xem ngi phng vn u tin c nhng
nh gi chnh xc hay cha.
Nu cn c nhng bn khon cha c gii p t cuc phng vn vng mt, nh tuyn dng s tranh
th tm hiu trong cuc phng vn vng hai. H c th bn khon bn thiu kinh nghim hn cc ng
vin khc, hoc bn c khc nhiu so vi h theo cch nh gi khc khng, hoc bn tha kh nng
lm cng vic . Cc nh tuyn dng thng a mt ng vin k quc vo danh sch s tuyn, v
ng vin c th l bn. V vy, h phi khng nh li bn l ngi ph hp vi cng vic v thc
t, tt c nhng iu cn bn khon trong h s xin vic ca bn u l im mnh.
Rt c th ngi phng vn vng hai s thng thn a ra nhng bn khon ny vi bn. Nu khng
a ra, h cng s nu ln nhng iu h cn khng nh li. Hy nh rng, h mi bn n phng
vn vng hai c ngha l h khng coi s thiu kinh nghim hoc bt k iu g m h bn khon khin
bn khng th c tuyn dng. V chc chn h cho rng bn c nhng im mnh hu ch d cn
cht nghi ng. Ni cch khc, h cn khng nh li rng, bn c th lm c cng vic m h ang
tuyn dng.
Trong cuc phng vn vng hai, bn c th gp rt nhiu cu hi lin quan trc tip n nhng g bn
th hin trc . Do , hy chun b cho nhng cu hi nh:
Ung mt ly ru
Mt s cuc phng vn ln hai c th din ra rt thn mt trong ba tra, ba ti, thm ch mt qun
ru. Trong trng hp ny, nh tuyn dng mun xem bn c ph hp vi cng vic v c lm vic
n vi mi ngi khng.
Mc d cuc phng vn din ra trong bu khng kh rt thoi mi, nhng ng bao gi qun bn ang
b th thch. Hy x s ng mc v chuyn tr thoi mi, ng l bt k iu g v bn thn m
bn khng nu ra trong cuc phng vn vng mt. Vic bn l ra rng, bn cm thy thnh cng
ln gn y hon ton nh may mn l iu khng th chp nhn c.
Cnh bo!
... Bn va ung mt hoc hai ly ru, ng ch bt u ni v nhng tht bi ln nht trong s nghip
ca h. Sau , h hi v nhng tht bi ln nht trong s nghip ca bn. H c v thn thin, chuyn
tr rt vui v, v th bn k cho h nghe...
iu quan trng nht l bn khng c ung qu nhiu. Hy chng t mnh bit ung ru, nhng
khng nn ung n mc nh hng n hnh vi hoc ging ni ca bn. Nu bn khng bit ung
ru th cng khng cn ung. Nhng ng nh tuyn dng c n tng bn va mi cai ru, iu
khng c li cho bn mc d bn b ru t rt lu ri.
C hi ln hai
Cuc phng vn vng hai khng phi l s lp li cuc phng vn vng mt. l c hi cc ng
ch tng lai tm hiu k lng v bn hoc mt ai hon ton cha bit v bn (c th l cp trn
ca ngi phng vn vng mt). Nu c nhng bn khon cha c gii p v cch ng x ca bn,
h s tm hiu trong cuc phng vn ny. Bn cng c th gp nhiu cu hi v thnh tch trong cc
cng vic gn nht.
Nu nh tuyn dng mi bn n d ba tra hoc ba ti, hy vui v v thn thin nhng ng bao
gi mt cnh gic. Bn ang b th thch, mc d khi , bn hon ton khng cm thy nh vy.
Phn 3
Sau phng vn
14. Nhng vic cn lm trong khi ch kt qu phng vn
Bn khng cn cm thy ht cng thng khi cuc phng vn kt thc. Nhng khng c ngha l bn
khng cn phi lm g. Ngay khi ri khi cuc phng vn, bn cn lm hai vic sau:
Ghi chp
Vit th cm n
Bn cng cn b sung mt ghi ch ngn gn: Tin y, ti cng mun nhc li rng, khi chng ta ni
n kh nng lm vic nc ngoi, ti qun khng ni v vic trc y ti tng theo hc kha
hc ting Php v ting Ty Ban Nha vo bui ti. Bn cn b sung thng tin nu cm thy n quan
trng. Tt nht l ch ni ngn gn bng mt cu, khng nn k l di dng v nh tuyn dng c th
nghi ng kh nng ph hp vi cng vic ca bn v c cm tng bn nhc li nhng iu ni
trong cuc phng vn.
Mo phng vn
Cng ging nh h s xin vic, th vit tay hoc email ca bn nn c trnh by cng chuyn nghip
cng tt. Tiu ch cho mt email c trnh by p kh n gin, nhng nu bn vit th tay, bn s
phi m bo n lch s v chuyn nghip, nu khng, nhng tc ng tch cc ca n s gim st
nghim trng.
Ghi chp
Bn cn mt vic na phi lm trong khi ch i kt qu phng vn: ghi chp v cuc phng vn. Bt
k iu g bn ghi chp c v din bin cuc phng vn ny s c ch cho bn trong cc cuc phng
vn khc: Bn cm thy mnh chun b tt cha? Bn c t tin khng? Bn c ni di dng khng?
Bn c qu xc xc khng? Bn tr li cu hi c tri chy khng? l nhng im ng ghi chp
li bn c th thc hin cuc phng vn khc tt hn.
Cn mt l do khc cho vic ghi chp ca bn. Bn c th c mi phng vn vng hai. Trong
trng hp ny, bn cn ghi li:
Chc mng bn c tuyn dng! Nu bn mun c cng vic , hy vui v nhn v tip tc bc
m phn tip theo. Nu bn khng thch cng vic hoc va nhn c li mi lm mt cng vic
tt hn, hy lch s t chi. Bn khng th bit c khi no s li chm trn h v s khng c li
cho bn nu bn tng ni, mc d rt tht, rng h c gi li vic ca h v bn khng th nhn vic
nu h ch tr lng 1 triu.
Mo phng vn
V mt php lut, cng vic mi ca bn cha c g chc chn nu bn cha k hp ng lao ng. V
vy, khng nn truyn tay thng bo ca bn cho n khi quy trnh tuyn dng kt thc, nu khng bn
c th kt thc cuc phng vn m khng c c vic lm.
Trong tnh hung ny phn ng u tin ca bn l thc hin k hon binh. Hy ni rng, bn rt vui
khi c tuyn dng v xin php c suy ngh v tr li h sau mt ngy. Nu bn xin thi hn qu
lu, h s on c iu g ang din ra. ng h bit bn ang hy vng nhn c mt li mi
tt hn. Nu h hi v sao bn cn thi gian quyt nh, bn c th ni rng bn mun tho lun vn
ny vi gia nh, hay ch cn ni: chuyn sang mt cng vic mi l mt quyt nh ln, bn khng
mun a ra quyt nh vi v. H s khng cn g thc mc.
Bn c th gp cc trng hp sau:
C l bn vn cha c phng vn, hoc h vn ang ln danh sch cho cuc phng vn vng hai.
C th s la chn s 1 ca bn ch dnh ring trong ni b v bt c d bn phi ni vi ng ch
rng bn np n xin vic mt ni khc.
Trong cc trng hp trn, bn khng th lm g hn ngoi s mo him. Bn phi cn nhc xem mnh
cn cng vic mi ny n mc no, bn mun lm cng vic hin nay ra sao, cc c hi tm vic lm
m bn tht s mun c, v.v... Nh rng, bn lun c c hi c tuyn dng v bn c th c mt
cuc phng vn thnh cng (ngay c khi bn n phng vn mun). Vic nh tuyn dng la chn bn
l mt du hiu rt tt.
Bn c bit?
m phn mt hp ng
Cng chng minh c tm quan trng ca mnh bao nhiu, bn cng c c hi nng cao mc lng
ca mnh ln by nhiu. V vy, nu trnh chuyn mn hoc kinh nghim ca bn cao hn c yu cu
m h ng trong qung co tuyn nhn s, bn c c hi chng t mnh xng ng c hng mc
lng cao hn mc trung bnh i vi cng vic ny. Bn cn chun b nhng l l chng minh
mnh xng ng c hng mc lng cao nht trong khong lng ca h:
Ti khng nhng t c trnh nh yu cu tuyn nhn s, m cn c trnh cao hn.
Ngoi kinh nghim v trnh m cc anh yu cu, ti cn ni tri chy ting Php v ting Ty
Ban Nha. iu ny rt c ch bi cc anh c rt nhiu khch hng nc ngoi.
Bn c tuyn dng bi bn c th cng hin cho cng vic nhiu hn cc ng vin khc, v vy,
c l bn s c nhiu im mnh hn mc trung bnh. Nhng g bn cn lm l nhn ra nhng im
mnh v s dng chng trong cuc m phn.
Mo phng vn
Trc khi bt u m phn, bn cn bit mnh mun mc lng ti thiu l bao nhiu. c th l
s tin m bo cuc sng ti thiu, cng c th l s tin t nht m bn ngh mnh xng ng c
hng. Bn cn m phn khi xc nh c mc lng ti thiu c th chp nhn c. Nu
khng xc nh c, bn c th phi k hp ng vi mc lng thp hn mong mun.
Xc nh cc bin s
To ng lc cho bn thn
Xc nh c mc lng ti thiu ca bn
Xc nh tt c nhng bin s c th
Hiu r tt c vn c a ra m phn
Sau , h bt ng tuyn b: , ti cng mun anh m nhim cng vic s sch ca k ton cng ty
ti trong khi c y ang ngh sinh. Khng phi l bn khng mun c c hi chng t bn c th d
dng m ng cng vic y v nu bn nhn, gi tr ca bn thm ch cn c tng thm, vi mc
lng khi im xng ng. Nhng khng hon ton nh vy, bn gn nh kt thc m phn, v ng
ch tng lai bit rng bn s chp nhn mc lng trung bnh trong khong lng m h a ra. n
lc ny, bn rt kh rt lui v ngh mc lng gn vi mc cao nht trong khong lng.
Mo phng vn
Cuc m phn thnh cng l khi kt thc m phn, tt c mi ngi u c cm gic chin thng.
m phn tuyn dng khng mang tnh i u nh cc kiu m phn khc xt cho cng, c bn v
nh m phn u cng mt pha, nhng nh tuyn dng vn mun c cm gic h va tm c mt
ngi ph hp nht vi cng vic vi mc lng thp nht.
Mo phng vn
Nu h ni: Chng ti ch c th xem xt tng lng cho anh sau ba thng, bn khng nn ni:
Vng, vy cng c. Hy ni: Vi iu kin l tng t nht 1 triu nu ti lm vic hiu qu trong
thi gian th vic.
Khi h ni: Chng ti ch c th tr cho anh 5% hoa hng, bn ni: Nu tnh theo cch th tin
hoa hng s l 5% ca tng.
Khi h ni: Anh c php ngh tng cng thi gian l bn tun, bn ni: Trong trng hp ny,
ti mun c t nht l nm ngy ngh gii quyt vic ring trong mt nm.
Mo phng vn
Khi bn khng nhng b v iu kin, ng ch tng lai s hiu rng bn l mt nh m phn cng
rn v khng d b thuyt phc. H s suy ngh k yu cu nhng b ca bn khi nhn ra rng mi ln
a mt yu cu, h u phi mt i mt th g .
ng vi tt c hoc khng
Cch bn t c tha thun cui cng trong m phn l x dch cc bin s n im cn bng. V
d, nu mc lng thp hn mc lng mong mun ca bn, bn s ngh c ph cp nui con nh.
Tt nhin, bn s ch nhn c mc ph cp nui con nh thp hn nu bn c thm vi ngy ngh
gii quyt vic ring, v.v... Tt c cc yu t ny dng nh ang trn mt cn cn trt, mt yu t
c nng ln khi yu t khc trt xung gi cho tng cn bng, nhm c c hp ng khin
bn hi lng.
Cnh bo!
V vy, trong m phn, bn khng nn ni kiu nh: Thi c, chng ta nht tr vi mc lng
c bn, by gi hy ni v cc ch . Ngay c khi h c p bn ni nh vy, hy ni: Chng ta
cha m phn xong mc lng nn ti vn quan tm n iu . Nhng ti rt vui c tip tc
m phn v tho lun v cc ch .
Th tuyn dng
Khi tha thun hon tt, bn c th phi ch mt bc th tuyn dng t ng ch mi. Ni dung th
bao gm:
V tr c tuyn
Mc lng
a im
Khi nhn c li mi lm vic, bn s phi quyt nh xem mnh c nhn vic lm khng. Nu
bn cn do d, nh ang ch i mt li ngh tt, bn c th xin thm mt ngy quyt nh.
Nhng sm mun g bn cng phi a ra quyt nh.
Nu ng nhn vic, bn cn m phn c mt hp ng c li nht cho mnh. Hy nghin cu
nhng g bn tin l ng ch c th p ng v khi bn chun b m phn:
To ng lc cho bn thn
Xc nh mc lng ti thiu ca bn
Xc nh tt c cc bin s c th
a ra tt c cc vn cn m phn
ng vi tt c hoc khng
16. Bn nn lm g nu khng c tuyn dng?
Khng phi lc no bn cng c tuyn dng d bn th hin rt xut sc trong cuc phng vn.
Khng ai thch hp vi mi v tr v chc chn s c ng vin b loi. Khi nhn ra v ghi li nhng
thiu st trong cch th hin rt kinh nghim cho ln phng vn sau, bn khng nn t trch mnh
khi khng c tuyn dng. Nu bn chun b k cng v lm theo tt c nhng li khuyn trong cun
sch ny, bn s lm c mi iu mnh mun.
Bn c bit?
Theo thng k, phng vn l mt trong nhng phng php tuyn dng km hiu qu nht, mc d ph
bin nht. Mt trong nhng nguyn nhn l phng vn da trn kh nng v nh gi ca nh tuyn
dng, nhng khng phi tt c cc nh tuyn dng u c k nng phng vn cn thit. Theo Phil
Boyle, Gim c iu hnh cng ty trch nhim hu hn Ramsey Hall, mt cng ty tuyn dng cao
cp: Nu bn cm thy mnh b loi khi cng vic m mnh hon ton c th m ng, hy ngh
rng l do nh tuyn dng khng bit nhn ngi ch khng phi do li ca bn.
Tht tuyt vi nu bn c nhiu cuc phng vn ha hn pha trc v c th bn khng tht s thch
v tr m bn khng c tuyn dng. Nhng iu g s xy ra nu l cng vic m bn khao kht,
v chc chn rng mnh l ngi ph hp nht? Bn nn lm g sau khi b loi?
Nu bn c tn trong danh sch s tuyn hoc trong vng phng vn cui cng, r rng nh tuyn dng
cho rng bn c kh nng m nhim cng vic. Vn l, nh tuyn dng cm thy (c th ng, c
th sai) mt trong cc ng vin khc c th m ng cng vic tt hn bn.
Cnh bo!
... bn khng c tuyn dng, bn tht s tht vng. Sau su tun tht vng, bn vn hy vng c c
cng vic . Trong khi , ng vin c tuyn dng nhn thy mnh khng thch hp vi cng vic
v quyt nh ra i. ng ch ang cn nhc s tuyn dng ai. H khng nhn c tin tc g ca bn k
t khi h gi th t chi, v vy, h tuyn dng ng vin khc trong danh sch s tuyn, ngi lun gi
mi lin lc vi h, thay th.
Trng hp mt ng vin c tuyn dng ch lm trong thi gian ngn khng phi l him. Khi h
quyt nh ra i, cc ng ch thng khng qung co tuyn nhn s m la chn ngay mt trong nhng
ng vin trong cuc thi tuyn ban u. i khi, sau mt vi thng li c mt v tr khuyt tng t, ng
ch s gp g bt k ng vin no trc tm hiu xem h c th lm vic cho mnh hay khng.
Mo phng vn
Trong th, ng bao gi vit kiu nh, nh tuyn dng nhm ln v bn mi l ng vin ph hp
nht cho cng vic. Bt k mt li m ch no th hin nh gi ca nh tuyn dng l sai u khng c
li cho bn.
Nhng khng phi bc th ny s c nh hng mi mi. Nu c cng vic tng t sau su thng, ng
ch chc chn s trin khai quy trnh tuyn nhn s mi ch khng gi in cho bn nu bn khng lin
lc vi h trong thi gian .
1. Xem xt t m nht k ca bn ngay khi bn khng c tuyn dng cho cng vic m bn tht s
mong mun v ghi chp li lin lc vi nh tuyn dng sau vi thng nu bn vn cha tm c
cng vic tt hn.
Nh tuyn dng chuyn n lm vic cho mt cng ty khc ni m h phi tuyn nhn s mi.
Cc nh tuyn dng chuyn nghip hiu rt r v tt c cc loi cng vic hn l cc nh tuyn dng
nghip d. Nu h khng tuyn dng bn, nhng bit rng, bn l ngi c ti, lch s v trn y
nhit huyt, chc chn h s gii thiu bn vi ngi khc
ng ch i mi mt cng vic
Cng ty c th khng c vic khc, hoc nh tuyn dng khng lm na, nn bn khng c g
bo m rng mnh cui cng s c tuyn dng. Nu v c bn bn khng thch v tr hin nay ca
mnh v y khng phi l cng ty duy nht m bn mun lm vic th khng nn thc hin theo nguyn
tc c n c ng v khng.
Nu lc u...
p n
Kt lun
Nhng ngi to dng quan h c khi pht trin k nng ca h thng qua thc hnh, i khi h
cng mc phi nhiu sai lm, khng t ln b t chi nhng h vn thc hin c mc tiu v gip
ngi khc thc hin mc tiu ca mnh. iu quan trng l bn phi bit p dng nhng th bn
hc c t cun sch ny vo cng vic, cc mi quan h bt c ni u bn c th kt ni vi
ngi khc.
Nhng ngi to dng quan h c khi khng ni vnh bit, v h bit rng con ng mn c th mt
ln na quay tr li. Ti mong rng bn s s dng nhng k nng to dng quan h trong cun sch
ny to ra cuc sng nh bn mong mun. Bn c th kt ni vi ti, vi c cng ng (nhng
ngi ang lm cng vic to dng quan h chia s thnh cng ca mnh vi mi ngi.
STEVEN DSOUZA
www.brilliantnetworking.net