NGAN HANG NONG NGHI~P CQNG HoA :xA HQI CHU NGHiA VI~T NAM

VA PHAT TRIEN NONG THON VItT NAM DQclip - TV do - H,nb pbuc

86: ftit 8 /Q>-NHNo- TTT
Hiz N9i, ngizy . thimg10niim 2009

QUYETDINH
"V/v ban banb quy trinb quin Iy, vin banb va bao duang ATM
trong h~ th6ng NHNo&PTNT Vi~t Nam"

TONG GIAM DOC NHNo&PTNT VIT NAM

Can cil >iu 1~v t6 chilc va ho~t dQng cua NHNo&PlNT Vi~t Nam ban hanh kern
theo Quy~t dinh s6 117/Q>IH>QT-NHNo ngay 03/06/2002 cua HQi d6ng Qulm tri
NHNo&PTNT Vi~t Nam, da duQ'c Th6ng d6c Ngan hang Nha nuac Vi~t Nam chuftn y
t~i Quy~t dinh s6 571/2002/Q>-NHNN ngay 05/06/2002;
Can cu Quy~t dinh s6 29/2008/Q>-NHNN ngay 13/10/2008 cua Th6ng d6c Ngan
hang Nha nuac Vi~t Nam v vi~c ban hanh Quy dinh v bao tri h~ thbng trang thi~t bi
tin hQc trong nganh Ngan hang;
Theo d nghi cua Ghim d6c Trung tam The NHNo&PTNT Vi~t Nam,

QUYETDJNH:

Di~u 1: Ban hanh kern theo Quy~t dinh nay "Quy trinh quan ly, v~ hanh va bao dU5ng ATM
trong h~ th6ng NHNo&PTNT Vi~t Nam".
f)i~u 2: Quy~t dinh nay co hi~u thi hanh k tir ngay 01/11/2009, thay th~ cong van s6
2222/NHNo- TTT ngay 22/6/2004 cua TAng Giam d6c NHNo&PTNT Vi~t Nam v
vi~c huang ddn v~ hanh, bao duoog ATM.

Cac Ong (Ba) TruOng Van phong d~i di~n; TruOng cac Ban (phong), Giam d6c Trung
Him t~i Tf\l s6 chinh; Giam d6c cac Cong ty, don vi S\l nghi~p, S6 giao dich, cac chi
nhanh NHNo&PTNT Vi~t Nam chiu trach nhi~m thi hanh quy~t dinh nay V
TONG GIAM DOC ~
Ndi nhQn:
- Nhu di~u 3;
- HDQT (d8 b/e);
- TGD, eae P.TGD;
- Tieu ban D\l an IPCAS;
- Luu: VP, PC, TK-HDQT, TIT.
 NGAN HANG NONG NGHI~P CONG HoA xA HOI CHU NGHiA VI~T NAM
vA pIlAT TRIEN NONG THON VI~T NAM Bqc lip - TV' do - H\lnh phuc

QUYDJNH
Quy trinb qmin Iy, v,n banb va bao dtr&ngATM
trong b~ tb8ng NHNo&PTNT Vi~t Nam
(Ban hanh kern theo Quyet dinh s6:1.f'fg /QD-NHNo-ITT,
ngay ~ thang,f 0 nam 2009 cua TAng Giam d6c NHNo&PTNT Vi~t Nam)

Phin I
QUY DJNH CHUNG

Di@u1: Ph\lm vi, d6i tuqng ap dyng

1.1 Phl;lm vi: Quy dinh nay ap d\lng d6i voi vi~c quan ly, v~ hanh va bao dUOng ATM
trong h~ th6ng NHNo&PTNT Vi~t Nam (sau day vich tAt la NHNo).
1.2 D6i tUQ11gap dVng: Quy dinh nay ap dvng d6i vai cac don vi, ca nhan co lien quan
den vi~c qURn ly, v~ hanh va bao duang ATM trong h~ th6ng NHNo.
Bi@u2: Giai thich thuit ngii'
Trong Quy dinh nay, cac thu~t ngu duai day duQ'Chieu nhu sau:
2.1. Can bQ quan ly ATM: La can bQ duQ'c giao nhi~m Y\l trvc tip quan ly, v~n hanh,
bao dUOng va giam sat hOl;ltdQng cua ATM.
2.2. Dan vi: La SO' giao dich, cac chi nhanh NHNo quim ly ATM, Cong ty tf\lc thuQc
NHNo.
2.3. Trung tam The (TIT): La don vi dl;lidi~n cua NHNo trong quan h~ vai cac t6 chirc
the trong nuoc, qu6c t va cac chu the khac trong linh Y\lCthe. Chiu trach nhi~m
di~u hanh, quan ly va giam sat hOl;ltdQng ATM trong toiln h~ th6ng NHNo.
2.4. The tiep quy ATM: La the duQ'c NHNo phat hilnh cho ca nhan theo de nghi cua
Giam d6c Sa giao dich, chi nhanh sir dVng cho mvc dich tiep quy ATM.
2.5. Bao tri: La cong vi~c bao dUOng thiet bi ATM trong qua trinh v~n hanh, sir dVng
nh~m duy tri kha nang lam vi~c, keo dai thai gian sir d\lng, sam phat hi~n va ngan
ch~n nguy ca hong hoc, mdt an toan cua timg thiet bi ATM.
2.6. Bao tri dQt xuAt: La cong vi~c duQ'c th\lc hi~n mQt cach dQt xudt nh~m kh~c phvc
va hl;lllch cac S\l c6 ky thu~t phat sinh gay anh huang den hOl;ltdQng ATM trong
thai gian sOm nhAt. l).l..
--
2.7. Bao tri dinh ky: La cong vi~c duqc th\l'chi~n theo dinh kY,nh~ m\lc dich giup h~
th6ng ho~t dQng lien wc trong di~u ki~n t6t nhAt,th\l'Chi~n theo k~ ho~ch duQ'cl~p
tnroc.
2.8. BflO dUOng:La cong vi~c bao dUOngthi~t bi do can bQ quan ly ATM cua Sa giao
djch/chi nhanh quan ly ATM th\l'chi~n.
2.9. Chi nhanh quan ly ATM: La Sa giao dich/chi nhanh NHNo duqc trang bi ATM d
trin khai nghi~p V\lchApnh~ the t~i ATM.
2.10. ID ATM: Mil giao dich cua ATM tren h~ th6ng IPCAS, FIMI.
2.11. Nh~t kYgiAyATM: La cUQngiAychimg tir ghi l~i toan bQqua trinh th\l'c hi~n giao
djch cua chu the va tr~g thai thi~t bi t~i ATM.
2.12. Nh~t kYdi~n ill: La file dn li~u di~n tir ghi l~i toan bQqua trinh th\l'chi~n giao dich
cua chu the va tr~g thai thi~t bi t~i ATM.
2.13. Hoa don ATM: La chimg tit giAyxac nh~ giao djch hoan thanh do chu the th\l'C
hi~n ~iATM.
2.14. H~ th6ng IPCAS (Intra Bank Payment and Customer Accounting System): H~
th6ng thanh toan va k~ toan khach hang.
2.15. H~ th6ng may chu (Switch, Host): Bao gAm h~ th6ng phdn cimg, chuang trinh
phdn mm quan ly ATM, xU ly dii'li~u giii'aATM va Host.
2.16. TWO (Tranzware Online): He th6ng chuyn m~ch the, giao di~n voi cac h~ th6ng
chuyn m~ch khac; GiAmsat va quan ly cac thi~t bi chApnh~n the.
2.17. FIMI (Financial Institution Maintance Interface): La mQt cAuphdn cua TWO d
quan ly, giam sat the va thiet bi chApnh~ the cua NHNo.
2.18. ATM (Automatic Teller Machine): May giao djch 1\1' dQng. (JL.
 Phin II
QUY BJNH CV THE

Chuang I
CACLO~MAY ATM

vA MOT sO LUll Y TRONG QuA TRINH LAp B!T

Bi@u3: Cac lo,i may giao dich t\l'dqng

Hi~n t~i, NHN 0 da:trang bi cac lo~i ATM sau day:

3.1. ATMNCR
Bao g6m cac lo~i model: Personas 70 d~t sanh (Lobby, viet t~t III LB); Personas 70
xuyen tUOng (Through The Wall, viet mt III TTW); Personas 75 d~t sanh (LB);
Personas 77 d~t sanh (LB); Personas 77 xuyen tuOng (TTW).

3.2. ATM Diebold

LOC;li
may ATM Opteva 562 xuyen tuOng.

3.3. ATM Wincor Nixdorf

Lo~i ATM Procash 21OOxeUSB d~t sanh.

Bi@u4: Cac Module cO'ban ctia ATM

4.1. BQxu Iy (PC Core)

Th\lChi~n cac chilc nang tinh toan, xu Iy, dieu khi~n cac thiet bi trong may ATM.
4.2. BAudQcthe (Card Reader)
Th\lChi~n cac thao tac nh~ the, tra the, dQCcac thong tin tren the va giri ve bQ xu
IY
4.3. May in nh~t kY (Journal Printer)
Ohi l~i toan bQ ho~t dQng cua ATM, bao g6m cac thong tin giao djch va tinh tr~ng
thiet bi.
4.4. May in hoa don (Receipt Printer)
In ra hoa don k~t qua giao dich cho khach hang.
4.5. BQph~n tra tien (Cash Handler)
Th\lc hi~n luu gill'tien, d~m tien va tra tien cho khach hang.
4.6. Man hlnh (Monitor)
Oiao di~n giua nguai sir d\lllg va ATM, th\lChi~n hi~n thi cac thong tin t6i nguai sir
d\lng. LJt.
4.7. Ban phim (Keyboard)
Nh~p thong tin tir nguai sir d\lIlg.
4.8. Ngu6n di~n
Cung cApngu6n di~n cho cae Module cua ATM.

5.1. ATMNCR
a. Lo~i ATM NCR Personas P70 d~t san.h

r
470mm
DU n
I

'16mm
-~

-
.t!
t:Q
.11;
'*'$t,;,J

e
i
fB
~
e
a

S ',..,.
r--
(18.511.) (18J4iJ.:~ E
..,...
~ ..,...
L I...-
11
Semce Access
PDsmoo

1213mm
141lln.1 ,; '""
0f1
tE
t=
! ,-..,

...I e Ii
"l
.. i~
Iii @
I
..
~

70Umlll 107m
(278in.l (278in.i
727m
i28.6in.)
815.3mm
(321in.)
 21mm
(106io)

199mm
(U3in)

~ 59Gmm +I
I~ (23Ml in) I

r 1840mm
(7244 ill.)
mm
(U3in.)

~[
1355mm

684mm
(26.93 in.) :j
L 11,(11lIIl 70Umm
/27.81 in)
I
--ttI
(4.49 in)

790m'm
(31.10 in.l

1972mm
(T7.64 in.)

l
763mm 880mm
{30.04 in.) f34.65
In.)

808 mm --.JI ~

t
40mm
l --I
11.57 in.}
IS.. 1.81 in
...
t39mm
f36.97 Ill.)
 \
r'-l-\
\, ',i '\
l ._, I I
It. .. ""."'.; ~ t,

1685mn
(6ll.3il1l.}
18G2mm 'N' I
!
~" \t._._.J"-1
\\
\\

1!Jl8ll11l1 ~.10in.l .. "" .. .. ,

-, .. ",.,,_._.-.- ~
(59.37&)
1455mm
(57.25 iL)

14- ++-_'335 mm---4-

:52.5O!0.)

TeIlmm
(OO.20in.1

I

416mm
(16.14n)
'I
,

ID')1 r-
Advert Co1!ar
642 mm

50mm 80mm
35 mm {1.4

610 280 mm
{25.3 in)

1!Omm
l
'* \.
f2.0 irt.) (32 '\
""1 ("24.011q (11.0il.) {S.9.in.1

515mm 1006mm
f22.6m.) 911mm (39.6 :In.)
(36.1M'i.)

1890mm
1555mm
(612 in.) L (ffi.5 In.)

980mm
(17.0.in.)
125mm 684mm
(28.5 ..) (26.91in.)

120mm
{28.3 in,) --.
_I 1.- 111~.n:
(4.41 ..
 6'35 127~")"!

10:33 (<4O'Y. ol--L--187 Ilrl

~
-
~
~
fI")
.

:

Ltl S2 !
LL. CO

-- ......... ,
:


Di~u6: Moi tn,img hotd dQog cia ATM

6.1. Moi twang lip d~t ATM

D dam bao ATM ho~t dQng6n djnh, yeu eAumoi tnrOng lip d~t ATM nhu sau:
Nhi~t dQ:Tir 05C d~n 30C; DQAm:Tir 10% d~rt75 %.
Di~u hoa nhi~t dQ:Cong suat tir 7.000 BTU/h d~n 9.000 BTU/h.
Qu~t thong gi6: Kieh thuoe 30 em x 30 em.
Di~n ap su d\lng: Tir 220V d~n 240V AC.
LUlldi~n (UPS): Online, t6i thiu 02 KVA, thai gian lUlldi~n t6i thiu 01 gia.
DuOng m~g LAN/Lease line/ADSL/Dial up: T6e dQ dUOngtruy~n t6i thiu IA 128
KB. lJ4.
 Thiet bi Router, NTU (Network Teminal Unit).

6.2. Cabin d~t ATM

Sa giao dich/chi nhanh chiu trach nhi~m th\lc hi~n, lip d~t cabin ATM, bi.~nhi~u
th6ng nhAttheo dung maket thiet ke, dimg mau quy dinh cua TI1,lsa chinh.
LtrU y:
DQ cao nen cabin phil hgp t~i nai d~t ATM. Tranh dQ Am, ng~p nu6'c, thu~n ti~n
giao dich cho khach hang ~i ATM.
T~i Cabin phai co day tiep dAt(day trung tinh) n6i v6'i ATM.
6.3. Camera giam sat
Chi nhanh phai th\lc hi~n lApd~t 100% Camera giam sat t~i cac diem d~t ATM vi tri
lApd~t phil hgp, khong dUQ"csoi vao ban phim ATM, dam bao ghi ro hinh anh nh~
di~n khach hang va vi tri cua tra tien khi th\lChi~n giao dich. Chi nhanh phai thuOng
xuyen giam sat Camera, dam bao ho~t d(>ngdn dinh 24/24.
D6i v6'i dii li~u Camera: Dam bao thai gian lUll t6i thieu la nam (05) thang ke tir
thai diem phat sinh giao dich. Truang hgp cAn thith, phai tmtg dung luqng be>nh6'
cua thiet bi lUlltrii ho~c th\lc hi~n sao chep d~ d\l phong nh~m ph\lc V\lcho cong tac
ghii quyet khieu ki~n, dieu tra va phong ch6ng gian l~n, gia m~o (neu co).
Chi nhanlt thuOng xuyen kim tra, cai d~t thai gian ghi dii li~u cua h~ th6ng Camera
dam bao kh6'p dung v6'i thai gian giao dich th\lc te.
LtrU y: D6i v6'i mQt s6 lo~i ATM da: co Camera cAu t~o dAng bQ theo may, chi
nhanh vlln phai th\lChi~n Hipd~t Camera giam sat ~i Cabin/diem d~t ATM.
lJL.
 Chuang II
QUY TRINH Vr.\N HANH ATM

Di@u7: Quy trinb vin banb ATM NCR

7.1. Ch de>qmin tri (Supervisor mode)

B~t cong t~c "Supervisor/Normal" phia truoc d6i voi ATM d~t sarm ho~c phia duoi
cua man hinh ph\! d6i voi ATM xuyen wOng d~ ATM chuy~n sang che de>qmin trj
"Supervisor". Man hinh Menu hien thj nhu sau:

SELECT
4. REPLENISH 5. CONFIGURE
6. ACCESS 7. DIAGNOSTIC
8. TRANSFER 9. EXIT
26. FAULT DISPLAY
90. MISC FUNCTION

7.2. Quy trinh thit l~p dja chi IP va Port cua may chu Switch ~i ATM

BucYC 1: Tit man hinh SELECT cua ch de>qmin tri, chQn "5. CONFIGURE", Man
hinh CONFIGURE hien thj:

CONFIGURE
O. DISP CONFIG 1. PRNT CONFIG
2. TRACK 1 3. ROLL WIDTH
4. MACHINE NO 5. DA TE/TIME
6. MSGMODE 7. DISP SCRN
8. SETPRNT 9. SET CASH
10. RSTMODE 11. SET DEFAULT
12. TRACE ON 13. TRACE OFF
14. SET COINS 30. SET JRNL
31. VOLUME SST 32. VOLUME JACK
33. DISBL JRNL 99. MORE

BucYC 2: ChQn "99. MORE", man hinh hi~n thj:

37. TCP/IP CONFIG

44. PD OPTIONS
80. DISP CSH/ ACC CONFIG
81.PRNT CSH/ACC CONFIG
 BvO'e 3: ChQn "37. TCPIIP CONFIG", man hinh hien thi:

TCPIIP CONFIG
O.RMT ADDRESS l.RMTPORTNO
3. LCL PORT NO 4. CONFIG AS SRV
5. ADVANCE
ChQn "0. RMT ADDRESS" de khai bao dja chi IP cua may chu Switch.
ChQn "1. RMT PORT NO" de khai bao Port cua may chu Switch.
Tra hli man hinh CONFIGURE, chQn "0. DISP CONFIG" de xem I~i thong s6 IP,
Port vila khai bao.
L1fU y:
+ Tren co so
van ban d~ nghi cua chi nhanh (theo mdu Ol/ATM), Trung tam The se
cAp dia chi IP va Port cua may chil Switch cho m()i ATM.
+ Chi nhanh chi duqc th\fC hi~n khai bao IP, Port khi trien khai ATM tich hqp IAndAu
tien ho~c khi th\fc hi~n Ghost If.li Ung d\Ulg A}'M.
+ Trong tru<mg hqp Chi nhanh c6 nhu cAu truly dAi ho~c huy thong s6 ky thu~t ATM
(Key, Port), chi nhanh girl van ban d~ nghi (theo mAu Ol/ATM), ve Trung tam The
de c~p nh~t vao h~ th6ng.

7.3. Quy trinh khai bao Key

BllO'e 1: Tir man hiM. SELECT cila che de>quan tri, chQn "6. ACCESS", man hinh
hien thi:
ACCESS
O. DISP ACESS 1. PRNT ACCESS
2. SET PASSWRD 3. !NIT ENTRY
4. !NIT DISPL Y 5. EXIT MODE
6. ENTER V 7. WRlTEV
8. ENTER A 9. WRITE A
10.ENTERB 11. WRlTEB
12. ENTER MAC 13. SET ACCESS
14. HALLMARK 25. KEY ENTRY

BRO'e 2: ChQn "25. KEY ENTRY", manhi~ hien thj:

O.ENTER KEY A
1. ENTER KEY B
2. ENTER KEY V
9. CHANGE KEY ENTRY MODE
KEY . "~:..\ ,i

BRO'e 3: ChQn "9. CHANGE KEY ENTRY MODE" m~ hiphhien thj:

 1. SINGLE LENGTH WITHOUT XOR
2. SINGLE LENGTH WITH XOR
3. DOUBLE LENGTH WITH XOR
4. DOUBLE LENGTH RESTRICTED
CURRENT MODE=l
NEW MODE=
CHANGE MODE WILL DISTROY ALL KEYS
NEW KEY MODE
Nh~p gia trj New Key Mode = 3 (ATM c6 ban phim Triple Des). NhAn <ENTER>,
man hinh yeu cAu xac nh~ Key Mode moo hien thi:

1. SINGLE LENGTH WITHOuT XOR

2. SINGLE LENGTH WITH XOR
3. DOUBLE LENGTH WITH XOR
4. DOUBLE LENGTH RESTRICTED
CURRENT MODE=1
NEW MODE=3
CHANGE MODE WILL DISTROY ALL KEYS
6=CONFIRM NEW KEY MODE

Nhfut 6 va nhAn <ENTER> d~ DC nh~.

Bwe 4: Tifut haM nh~p Key cho ATM
T(li man hinh KEY ENTRY:
SELECT TO ENTER OR CHANGE THE KEY MODE

O. ENTER KEY A
1. ENTER KEY B
2. ENTER KEY V
9. CHANGE KEY ENTRY MODE
KEY

ChQn"0. ENTER KEY A" dA nh~p Key A

SELECT TO ENTER OR CHANGE TIlE KEY MODE:

O. ENTER KEY A
1. ENTER KEY B
2. ENTER KEY V
9. CHANGE KEY ENTRY MODE
COMPONENT It2,3
T~i COMPONENT (1,2,3), nhAn phim 1 de tien hanh nh,p Key. San khi nh~p dil 83
leY t'1 cila Key, nhAnENTER de kSt thuc. lJJ.-.
 BllO'c 5: Kiem tra l~i Key vila nh~p
T\li man hinh ACCESS
ACCESS
O. DISP ACESS 1. PRNT ACCESS
2. SETPASSWRD 3. INIT ENTRY
4. INlT DISPL Y 5. EXIT MODE
6. ENTER V 7. WRITE V
8. ENTER A 9. WRITE A
lO.ENTERB 11. WRITEB
12. ENTER MAC 13. SET ACCESS
14. HALLMARK 25. KEY ENTRY
ChQn "0. DISP ACCESS", man hinh hien thi:

*ACCESS DATA*
INITIAL ENT SELECT
INITIAL DISP -REAR
EXIT MODE - KEYISWITCH
MAC NUMBER .)()()()()()()(X
- A KEYKNV XXX)(
8. KEY KVV XXX)(
V KEY K'W xxxx
. COMB KEY KVV xxxx
MAC KI!V t<W XXX;)(

Neu dong A KEY KVV co gill tri dUng vOi gill tri KCV (Key Check Value) dUQ"c
cAp, viec nh~p Key da thanh congo
L1fU y:
+ Tren co sa
VWt ban d~ nghi cua chi nhanh (theo miu OllATM), Trung tam The se
cApKey cho mdi ATM.
+ Chi nhanh chI dUQc th\lc hien khai bllo Key khi trien khai ATM moi ho~c khi th\lc
hi~n Ghost l~i ATM.
+ Hi~n nay, h~ th6ng ATM cua NHNo chi su d\lng Key A.
+ Trong wang hqp Chi nhllnh co nhu cdu thay d6i ho~c huy thong 86 Icy thu~t ATM
(Key, Port), chi nhanh giri vAn ban d~ nght (theo miu Ol/ATM), v~ Trung tam The
de c~p nh~t vao he th6ng.
7.4. Quy trinh khai bllo MAC (Message Auth~~.~ication Code: Ma xac th\lc thong diep)
Vi~c th\lC hi~n khai bllo MAC chi IIp d\lfig'd6i vOi ATMNCR P70.
BllO'c 1: Tir man hinh SELECT cua ch8 dQ qmin tr;, chQn 6. ACCESS, man hinh
hit~nthi:
ACCESS
O.DISP ACCESS 1. PRNT ACCESS
2. SETPASSWRD 3. INIT ENTRY ~~
4. INIT DISPL Y 5. EXIT MODE
6. ENTER V 7. WRITE V
8. ENTER A 9. WRITE A
l.JL. 14
 10.ENTERB
12. ENTER MAC
14. HALLMARK
Ill. WRITEB
13. SET ACCESS
25. KEY ENTRY
BIlO'c 2: ChQn "12. ENTER MAC"
Nh~p MAC theo quy tic MAC=ATM ID + 10 s6 0, vi d\l: ATM c6 ID lA
1200A001, nh~p 12000010000000000.

7.5. Quy trinh khai bllo ID A1M

Tir man hinh SELECT cua ch~ dQ quart trj, ehQn chuc niing "5. CONFIGURE",
man hinh hi~n thi:
CONFIGURE
O. DISP CONFIG 1. PRNT CONFIG
2. TRACK 1 3. ROLL WIDTH
4. MACHINE NO 5. DATEffIME
6. MSG MODE . 7. DISP SCRN
8. SET PRNT . ... 9. SET CASH
10. RSTMODE 11. SET DEFAULT
12. TRACE ON 13. TRACE OFF
14. SET COINS. 30. SET JRNL
31. VOLUME SST 32. VOLUME JACK
33. DISBL JRNL 99. MORE
ChQn "4. MACHINE NO" d~ nh~p6 kY tv mA ATM ID (vi d\l may ATM e6 ma
1200A001, nh~p 120001).
7.6. Quy trinh thiSt l~p thong s6 to tien cae hQptien
Chi nhanh chi.th\Ic hien thiet l~p thong s6 eua to ti~n eho cae hQPti~n khi co van
sa
ban eua Tf\l ehinh. Cae buoe th\lc hi~n nhu sau:
BIlO'c 1: T~i man hinh SELECT cua ch@dQqulm tri, chQn "7. DIAGNOSTIC" man
hiob hien thj:

1 Maintenance

2 Device Self Tests Save NTInfO>

'"

3 EvenlLogs

Service Tallies

s Device Stat:us List

-
Device Serllicing

< Shutclown .. '

~.ft-S.rvIC. Configuration __ I
WA-15
Btr6'c 2: ChQn "8. Seft - Service Configuration", man hinh hi8n thi:

1 Di splay Harcmare Details

2 Display Software Details

3 Sit Device Configuration

4 Set Cate and Time

iii Set Active Language

6 Set Active Printer

7 Set Product Class -Seri al Number

'''''0'')
Btr6'c 3: ChQn "3. Set Device Configuration", man hinh hi8n thi:

1 PC Alarms

2 SDCAlarms

3 ~$hHand"r

4 EPP BAPE Keyboard

5 IMCRW

6 General Device Configuration

1 PC Media Entrry Indicators

8 SDC Media Entry Indicators

9 Page Down
preVIOUS>

l.J4
_16
ButYc 4: ChQn "3. Cash Handler", man hinh hien thi:

1 Set

2 Learn

IS

'!

preVIOUS)

ButYc 5: ChQn "1. Set", man hinh hien thi:

Note Size Type 1: ,- I

Note Size Type 2: 66

Note Size Type 3: 66

Note Size Type 4: 66

Note Size Type 5: 66

Note Size Type 6: 66

Note Size Type 7: 66

Singularity Type 1: 120

Page Down
B1ltl'C 6: Nh~p thong s6 tien cho cac hQPtien
Hi~n nay, NHNo sft d\lIlg 04 lo~i m~nh gia: 10.000 VND, 50.000 VND, 100.000
VND va 500.000 VND tren ATM. Thong s6 tien d6i v6'i cac m~nh gia nhu sau:
M~nh gia ti~n
HQPtien Size Note Singularity
(Polymer)
Type 1 10.000 64 110 ( 5)
Type2 50.000 66 110 ( 5)
Type3 100.000 66 115 (5)
Type4 500.000 66 120 ( 5)

Nhdn phim Tab ben phai man hinh d~ di chuyen con tr6 den phdn Note Size Type:
+ Nh~p s6 64 d~ thiet l~p thong s6 Note Size Type 1.
+ Nh~p s6 66 de thiet l~p thong s6 Note Size Type 2.
+ Nh~p s6 66 d~ thiet l~p thong s6 Note Size Type 3.
+ Nh~p s6 66 d~ thiet l~p thong s6 Note Size Type 4.
Dung phim Tab ben phai man hinh de di chuyen con tr6 den Singularity
+ Nh~p s6 110 d~ thiet l~p thong s3 Singularity Type 1.
+ Nh~p s6 110 de thith l~p thong s6 Singularity Type 2.
+ Nh~p s6 115 d~ thiet l~p thong s6 Singularity Type 3.
+ Nh~p s6 120 de thiet l~p thong s6 Singularity Type 4.
Nhdn phim OK ben phai man hinh de xac nh~ cac thong s6 vira khai bao.
ButYc 7: LUll l~i cac thong s6 da khai bao.
Nhdn phim Toggle phia ben phai man hinh de chuyen gia tri cua m\lC Configure
New Parameters ti'rNo sang Yes. Ket thuc, nhfutphim OK ben phAiman hinh.

C Configure New Parl!lTleters?:

TOSSI.>
 LU'U y: Trong wang hgp co S\l thay dAive m~nh gia, co cau cac hQp tien, Tl'\l sa
chinh se thong bao thong s6 moi d~ chi nhanh th\lc hi~n nh~p ~i ATM.

7.7. Quy trinh thi~t l~p thai gian cho ATM

BucYc 1: Tir man hinh SELECT cua ch~ dQqulm trj, chQn "7. DIAGNOSTIC", man
hinh hi~n thi:

>
1 Maintenance

2 Device Self Tests s..NT Info

3 Event Logs

4 Service Tallies

IS Dovln Status List

8 Device. Servicing

o Self-Service Configuration

BuO'c2: ChQn"8. Seft - Service Configuration", man hinh hi~n thj:

1 Display Hardware Details

2 Display Software Details

3 Set Devi ce Confi gurati on

4 Set Date and Time

IS Set Active Language

8 Set Active Printer

T Set Product Class - Serial Number

prOYIOUS>
UL..
-19
 BU'tYC 3: ChQn"4. Set Date and Time", man hinh hien thi:

10:31 TO)

canc.,)
Thgc hi~n khai bao thai gian cho ATM
Trang d6:
Tab: Di chuyen gitla cac m\lc.
Current: LAyngay gia hi~n t~i.
OK: Thiet l~p.
Cancel: Buy b6.
LU1I y: Can bQ quim ly ATM phai thuang xuyen kiem tra thai gian setup ~i ATM
dam bao khap dung v&ithai gian thgc te.

7.8. Quy trinh kiem tra va xac dinh tr~g thai thiet bi
BucYc 1: Tir man hinh SELECT clia che dQ quan tri, chQn "7. DIAGNOSTIC", man
hinh hien thi:

1 Maintenance

2 Device Self Tests

Save NTInfO>

3 Event Logs

Service Tallies

G D.vl~. $tlItUs List

8 Device Servicing

<S~utclOwn
o Self-Service Configural;ion
BllO'c 2: ChQn "5. Device Status List", man hinh hi~n thj:

Cash Handler
Second Cassette (Type 2) Low
Attention required soon ClearAll)
1
Operator required
State Is selfc1earing
Status 10:17.1.7.42.67

BAPE Keyboard
Main Keyboard Needs Replaced Soon
2
Attention required soon
CE required
State is not self-clearing
Print>
Status ID: 12.162.1.6.0.97

8 Page Down preVious)

BllO'c 3: ChQn phim sA tuang Ung voi dong tql11gthai 16i ho~e dimg phim Clear All
tren man hinh d~ xoa tAt ea cac tr~g thai 16i hi~n thi tren man hinh.
ehB y: Truemg hQ'PATM khong x6a duqc tr\lng thai 16i cua cac thit bi thi dimg
chilc nang Device Seft Tests d8 ki~m tra. Cac buoc th\lc hi~n nhu sau:
BuO'c 1: Tir man hinh SELECT cua ch~ d(>quan trj, chQn "7. DIAGNOSTIC", man
hinh hi~n thi:

1 Maintenance

2 Device Self Tests Save NTInfo)

3 EvenlLogs

Service Tallies

CI p.vlce status LIst

8 Device Servicing

~rvice Configuration

<ShUtdown EXit)
BuO'c 2: ChQn "2. Device Seft Tests ", man hinh hi~n thj: ltia
 1 Monitor

(se,ectAiI 2 Alarms

3 Cash Handler

4 Fascia Light
Run Test(S
G In Service Indicator

8 Journal Printer

7 EPP BAPE Keyboard

8 IMCRW

9 Page Down preVIOUS)

Btr6'c 3: ChQn tung thi6t bi theo sf, thir t\1'dong tuang irng vai thi6t bi; chQn Select
All va chQn Run Test(s), de kiem tra t~t ca cac thi6t bi.

7.9. Quy trinh ldy nh~t kY ATM NCR

Hi~n nay, ATM NCR cua NHNo hi~n dang in cac thong tin v~ giao dich va tn;mg
thai thi~t bi len nh~t ky gidy (Paper journal: PI) va ca nh~t kY di~n tir (Electronic
journal: EJ).
a. Nh~t ky gi~y:
Truang hqp may in nh~t ky 16i ho~c nh~t ky gi~y h6t, ATM vfrn ti6p t\lC hoe;ttd(mg.
Tuy nhien, thong tin se chi duQ'c lUll tren be>nha trong phe;tm vi dung luqng cho
phep. Sau khi may in nh~t kY ph\lc hili ho~c I~p nh~t ky gidy mai, thong tin se duQ'c
in le;titren nh~t ky gidy. Can be>quan Iy ATM phai chu de>ngthay nh~t ky gifty kip
thai, khong de m~t thong tin giao dich va tre;tng thai thi~t bi, d~n d6n khong co
chirng tu lien quan ph\lc V\l cho vi~c xu~t trinh/t~H xu~t trinh giai quy6t tranh ch~p,
khi6u n~i phat sinh. Truang hqp khong kip thai thay nh~t kY gidy mai gay m~t du
li~u, chi nhanh phai hoan toan chiu tnich nhi~m.
b. Nh~t ky di~n tir:
De ldy nh~t kY di~n tir vao thu m\lC theo duang ddn:
C:\Program files\NCR Aptra\Advance NDC\Data\Jdata.log
de copy file EJdata.log. W4W,.
7.10. Quy trinh cai d~t va cAu hinh Camera ATM

Hi~n nay, ATM NCR P77 trang bi nam 2009 co chuc nang Camera.

Quy trinh thlJc hi~n cai d~t cAuhinh Camera C\lthe nhu sau:
cAu hinh kich thuac anh.
[IMAGE]
width=640
heigh=480
Cllu hinh co chit:
[FONT]
font=8
Cllu hinh bQ nh& luu anh:
[STORAGE]
MinMBRemainningHardDisk=500
Timeline WhenHardDiskFull=3
Timeline=90
cAu hinh ten anh:
[Name]
--I=ATMID
--2=date
--3=time
--4=txnseq
--5=imagecounter
Defaultformat=% 1_%2_%3 _0/04_%5.jpg
Cllu hinh ghi tren anh:
[Layout]
Cac truang co gia tri 1 la che dQb~t de ghi len m~t anh.
Cac truemg co gia trj 0 Ia ch8 dQtAt se khong ghi thong tin do len m~t anh.
Luu thong tin cac di~m ch1,lp:
Co 7 di~m ch1,lpcua h~ th6ng camera tren ATM:
1. Insert card
2. Eject card
3. Take Card
4. Card Retain
5. Dispense cash
6. Take cash tA
 7. Dispense error or cash retain
Ung v6'i gia trj 1 la c6 chVP(y di~m d6, gia trj 0 la khong chVP (y di~m d6 m~c djnh
cac di~m khac khong ch\lp.
Image number: s6 luqng anh te.tim6i di~m chVp.
Time: thai gian Time Out cua m6i anh chvp (khoang thai gian dai nhAtd~ xu Iy cho
m6i anh chvp).
ATM se t~o m6i ngay 01 thu mvc con theo djnh d~g ten (Nam\Thang\Ngay) trong
thu mvc C:\Image\. Anh (4~ng Jpeg) se dugcluu trong thu Il)Vccon d6.
Anh se t~rdQng dugc x6a sau 120 ngay luu. Mu6n xem I~i anh, vao Windows b~ng
quy~n Admin (Account: Administrator, Password: password~234).

7.11. Quy trinh thiet I~p chuc nang cimh bao

Khi ATM thu h6i ti~n cua khach hang (trong truang hgp khach hang khong nh~n
ti~n sau 30 giay), ATM se canh bao b~g am thanh (tit~ngbip bip lien t1,lc).D~ b~t
chuc nang nay, phai th\lc hi~n cac thao tac sau:
BtrcYc 1: T~i man hinh SELECT cua che dQquan trj, chQn: "5. CONFIGURE", man
hinh hi~n thj:
CONFIGURE
O. DISP CONFIG 1. PRNT CONFIG
2. TRACK 1 3. ROLL WIDTH
4. MACHINE NO 5. DATE/TIME
6. MSG MODE 7. DISP SCRN
8. SET PRNT 9. SET CASH
10. RST MODE 11. SET DEFAULT
12. TRACE ON 13. TRACE OFF
14. SET COINS 30. SET JRNL
31. VOLUME SST 32. VOLUME JACK
33. DISBL JRNL 99. MORE
BtrcYc 2: ChQn "6. MSG MODE", man hinh hi~n thj: ENTER MSG MODE. Nh~p
gia trj la "1002", nhAnEnter, man hinh hi~n thi thong s6 vira nh~p t~i dong Message
mode la: 10020000000000000. Nhdn Enter d~ quay I~i man hinh Configure.

7.12. Quy trinh tiep quy t~i ATM

BtrcYc 1: Th\lc hi~n Close ATM va Clear cac hQPti~n v~ 0 tren FIMI.
Chuy~n ATM sang ch~ dQquan trj, t~i man hinh SELECT,chQn "4. REPLENISH"
man hinh hi~n thi:
".

o. OXSP SPPLY
2. OXSP CASK
4. PRNT CNTRS 3. OXSP CNTRS
45. CLR CARDS S. CLR CASK
8. ADO CASH 7. CLR OEPO$>
10. TEST CASK 9. XNXT RECt;>T
13. X NXT STMNT 12. STO CASH
18. OXSP COXNS 15. SPVR TRANS
20. ADD COl:NS 1.9. CLR COINS
99. MORE 21. STO COXN$
 Ch(;m 4. PRNT CNTRS de th\l'c hi~n in hoa don t6n quy (ATM Total) cua chu ky
quy cu.
ChQn 5. CLR CASH de chuyen tr~ng thai cac he)p ti8n v8 O.
ChQn 8. ADD CASH de nh~p s6 to' tien can ti~p quy cho m6i he)p tien. Sau khi nh~p
du cho ea 4 hQp tin, bfun Cancel d~ thmlt ra. .
ChQn 10. TEST CASH de kiem tra tr~ng thai cac hQP tin, nhAn Enter d~ thoat ra.
ChQn 4. PRNT CNTRS de th\lC hi~n in hoa don ti~p quy (ATM Total) cua chu ky
maL
Th\l'c hi~n Cross In/Cross Out tren IPCAS.
BuO'c 2: NhAn Cancel d~ quay tro l~i Menu chinh. ChQn 9. EXIT sau do g~t cong
t~c tro l~i ch8 de)Normal. Can bQ quan ly ATM th\l'c hi~n c~p nh~t s6 to' tin da:ti8p
quy len FIMI de ma chu ky quy maL
Luu y:
Khi l~p eac hQP ti~n vao may, can bQ ti8p quy phai dua cac hQp ti~n vao
dung vi tri, kim tra l~i l~y ctia cac hQP ti~n th~t c~n th~ truac khi dong kh6a ket de
dam bao ATM ho~t de)ng 6n dinh. Chi nhanh phai chiu trach nhi~m trong truO'ng
hQ'P can bQ v~n hanh ATM khong dua cac he)p tien vao khong dung vi tri, khong
kiem tra l~i l~y ctia cae hQp ti~n truac khi dong khoa ket d~n d~n truO'ng hQ'PATM
tra ti~n thira/thi8u cho khach hang.

J>i@u8: Quy trinh vin hanh ATM Diebold

8.1. Cac ch~ de) (mode) ctia ATM Diebold

Ch~ de) quan tri (Maintenance mode) va ch~ de)ph\lc V\l khach hang
Khi ATM dang 6 che dQ ph\lc V\l khach hang, chuong trinh Agilis TM91 x hien thj
nhu sau:

.j:\gUis91 X
Thi$ttlllware eortein.pfoprilltary. trede ~etin(ortMIion and is
the proptlty 01 Oie\>Qkl.lhi$~ and theintor'!"MiQn c:onteJne<l
lher~ mil)' nc4be ~. ut:e<t or ~ It\ yvt.ote or tn pM
W~ht'IJIthflllwess. Ptiof. W11tlti'l con~ent 01 Diebold:
i
ChQn Consumer screen de tra v man hinh In service
ChQn Log on -7 Maintenance mode de dang nh~p ch~ dQ qulin tri:

information and is
contained
in whole: or in part

Nh~p password m~c djnh ban dAu la 000000, man hinh Maintenance mode hi~n thj:

MAINTENANCE
 Che de>Windows

Nhftn t6 hqp phim Ctrl + Alt + Del.

Login b~g user account: manage_atm, password: diebold . Man hinh hi~n thj:

8.2. Quy trinh thiet l~p dja chi IP va Port cua may chu Switch
BaO"e 1: M& file Devices.ini theo duang dfu1: C:\Program files\Diebold\Abc
\Devices.ini d~ th\lc hi~n khai bao dja chi IP va Port .

.Eile . .Edit ~ew. Favorites Iools .l:l.elp

() Back ,\,)
- , .. _. ~
Lt' I": Search
.. , '"~ -.',"
~.: Folders. iIiiJ.
mFlles\Diebold\Abe "S] ID Go
:\<;N~Mi'~~:';~_'
__'::-::::~:-~--
. '"'. . . Siz:e '"
"Apitst.exe 24 KB
*'APITST. HTM 10 KB
liilAtoExn 3KB
litAtot=:,XLT.org 3 KB
Pfl; AOC".A INI 1 KA
$lCLUAcUI 5 KB I

(3tcOMPAQ.INI 1 KB
. ~nfig."tro 27 KB
.css.exe 64 KB I

!3CSS.INI 1 KB
. esssVc.exe 64 KB I

~ dEWIees. bak 5 KB
5 KB
devicesHS.ini KB
ill" Dlags.eXe 13 KB I

U.ea__ '.
Dlebold.gtf 1 KB
~ .i:;~i:~5i~;-~)~\i!i>:,;i;fj>;:~;,:<
;l~n;h-/i_\:y,f,:<g:U;;j/;,Y-':",--; Y'\~ ::';};:'-;~-L{"i-]

BuO"e 2: Khai bao dja chi IP, Port

Trong file Devices. ini tim dOl;lnl~nh nhu sau: LJJJU
 [App=COM, Name=PACELO]
..' EdialPaus~3
._; - : ~ ,'-', ,>, Y: -, ',~';"
.

RedialCount= 1
Prefix=Non"~{::f:;
TerminalTy'
Translate=No
DisconnectTimer=30
AltIp3=None
Proc=O
AltHost=None
RemotePort=S300 /*nh~p sa Port do Trung tam The cAp /
Role=Client
IpHost=10.0.19.206 I*nh~p dja chi IP may chu do Trung tam The cAp*/
FailCnt=3
LinkCheck~Q
On/Off=Yes . !>
Altlp2=None
AltIp4=None
Header=Network
KeepAlive=Yes
Port=4
BuO'c 3: Luu l~i thong tin vila khai bao.

8.3. Quy trinh khai bao Key

Bu6'c 1: Logon vao Maintenance mode trong Agilis91x, nh~p password Iii
000000:
 Man hinh Maintenance mode hi~n thj:

BtrO'c 2: ChQn chile nang Set A Key theo duang d~n DES keys -7 Set DES keys -7
Set Akey, man hinh hi~n thj:
I

BtrO'c 3: Nh~p key

Nh~p key, nhftn nut Set -7 Giii trj KCV se hin thj tl;li dong Entered A Key
de
Verication Number. NhAnOK hmin tAtvi~c nh~p key.
LlfU Y:
Tren co sa van ban d~ nghi cua chi nhanh (theo mdu 01/ATM), Trung fiim The se
cApKey cho m6i ATM.
Chi nhanh chi dugc khai bao Key khi trin khai ATM mm ho~c khi th\Tchi~n Ghost
laiATM.
Hi~n nay, h~ th6ng ATM cua NHNo chi su dvng Key A.
Trong truang hqp Chi nhanh co nhu cAuthay d6i ho~c huy thong s6 ky thu~t ATM
(Key, Port), chi nhanh gui van ban d~ nghi (theo mdu 01/ATM), ve Trung Him The
d~~~p nh~t vao h~ th6ng.
8.4. Quy trinh khai bao ID cho ATM
BtrO'c 1: T~i man hlnh Maintenance mode cua Agilis TM91 x, chon chuc nang Set
Machine Number theo dUOngddn DES Keys -7 Set Machine Number, man hinh
hin thj: LJL.
 Nh~p ID (6 ky tl,r)cho ATM, vi d\l: ATM co ID 1200A001, nh~p 120001.
8.5. Quy trinl:i thi6t l~p thong s6 ta tien cho cac h(>ptien ATM
D6i voi ATM Diebold, cac thong s6 tien va m~nh gia cac hQp tien duQ'c nha cung
:cA~,_t",l~p:-'~@ilc hQRr(ti~p~j~TJQtlg
qua,..tdnh vfu1;hanhcac hQP tien, phai chu y
tranh va d~p, sai l~ch cac~(}t dillh vi thong s6 tien phia sau hQp tien. Chi nhimh phai
chiu trach nhi~Il1 trong trncrng hQ'Pcan b(>v~n hanh ATM lam sai l~ch cac nut dinh
vi thong s6 tien ,dful d6n ATM tra tien thiralthi6u cho khach hang.
8.6. Quy trinh thi~t l~p thai gian cho ATM
D6i voi ATM Diebold, khong phai th\fc hi~n thi~t l~p thai gian giao dich ATM tren
chuong trinh phAn mem ATM. Vi~c thi~t l~p thai gian giao dich ATM duQ'c tht,rc
hi~n tren moi trnang Windows, C\lth~
Bu&c 1: Dang nh~p vao ch6 d(>Windows
Buoc 2: Sica thong s6 Date/Time trong moi trncrng Windows.
8.7. Quy trinh ki~m tra va xac dinh tn;mg thai thi~t bi
Chuy~n A TM sang ch~ dQ quan tn, chuong trinh phdn mem Agilis Iuon hi~n thi cica
sA thong bao trl;mg thai cac thi6t bi co 16i.

D'
A g I t j s"

r,-..,I, .~.,O:~S:, pI!~"'f.It 4~: Int'OftNlcn; .d.'~

_~_Gt~4:_~li:" ,..._ illftd ".~>m'IOt~ ~DjMd!tl'&tl
It...., . n ~ ,.. ..,~: ~, 1JlJ.(.~'''''~ (:If',~'' ." ~ Of .i" ,t.tt
I""".'~l'>'"'" e'~rf.A","1flet lIen ~ otDteb'itl
 Tren cO' sa thong bao 16i tr~g thai thi~t bi,. yaochfrc nang ATM device self test
theo duemg din Supply7 ATM device self test man hinh hin thi cac thi~t bi cua
ATM.

Lga chQn cac bQ ph~n cua ATM bi 16i, chQn "Run" d thgc hi~n test va xoa cae
tqmg thai 16icua thi~t bi.

8.8. Quy trinh lAynh~t ky ATM Diebold

Hi~n nay, ATM Diebold cua NHNo hi~n dang in cac thong tin v~ giao dich va tr~ng
thai thi~t bi len nh~t kY gidy (Paper jourrlal: Pl) va ca nh~t ky di~n tir (Electronic
journal: E;J).,<, \\''c;.
Y'" ..:';Y.,, .. ''''".' ~,.....:.,.,... , ". ",-

a. Nh~t kYgiAy
Twang hqp may in nh~t ky 16iho~c nh~t kYgiAyh~t, ATM vin ti~p We ho~t dQng.
Tuy nhien, thong tin se chi duqe luu tren bQ nha trong ph~m vi dung Iuqng eho
LJL. 31
 phep. Sau khi may in nh~t kY ph\lc h6i ho~c Hip nh~t ky gi~y moi, thong tin se duqc
in l~i tren nh~t ky gi~y. Can. bQ quim Iy ATM phai chu dQng thay nh~t kY giy kip
thai, khong d~ mt thong tin giao dich va tqmg thai thi~t bi, dfrn d~n khong co
chU'n.gill li.eIlquan ph\lc v\l:ch? yi~c x,uAttri~l1/t~i ~uAt trinh giai quy~t tranh ch~p,
khi8u'n~i phat sinh. Twang hqpkhol}g
.,. .
klPthQi
". ,.\.'.
",
ihaYnh~t
: ',. ,"
ky gi~y moi gay m~t dfr
'. .)" .... '. .,

li~u, chi nhanh phai hoan toan chiu trach nhi~m.

b. Nh~t kY di~n tu:
D~ lAynh~t kY di~n tu cho t~t ca cac ngay, vaothu m\lc theo duang dfrn:
C :\Diebold\EDC\edclocal.dat
De l~y nh~t kY di~n tu theo timg ngay, vao thu m\lC theo duang dfrn:
E:\Backup EDC\ YYYYMMDD _ATMID.dat
vi d\l: file c6 ten Ia 20090807 _edcarchive.dat se chua dfr li~u cua ngay 07/08/2009.
Ma va xem cac thong tin dil' li~u file nh~t kY di~n tu
+ Ma chuang trinh QEDCVIEW.exe theo duemg dfrn C:\Diebold\EDC. ChQl1file cAn
xem, thong tin v giao djch va tr~ng thai thi~t bi cua ATM khi d6 se duqc hien thj.
8.9. Quy trinh cai d~t va c~u hinh cho Camera
Th\lc hi~n c~u hinh tham s6 cho Camera trong tmmig hqp c6 thay dbi v thong s6
kich thuoc hinh anh, duang dfrn luuanh va thai gian luu anh. Cac buoc th\lc hi~n i

nhu sau: !- ' .

a. Cu hinh kich thu6c anh cho Camera;

. ,',':', ", .,':,i: ,"-", : ,., :.;,1;s:!.~~.~{.:j~;i.~r,,-_,:,,.''~:":>~L-. '." _ . ".:'"
, -.-1JuO'c
l:Vao duarlg:ddn C:\Diebol(i\Camera\Dbdeye.exe de khai dQng chuang trinh
Camera.
BuO'c 2 ChQn Maintenance ~ Video Format, man hinh se J;li~nthi nhu sau:

ChQn dQ phan giai cua man hinh 320 x 240 ho~c 640 x 480 sau d6 nh~n OK. Cdf"",
b. Cai d~t dUOng dftn luu fmh
Vao chuc ndng CameraPath theo dUOng dftn Maintenance~ Setting~ Main ~
CameraPath de cai d~t dUOng dftn luu linh

c. Cai d~t thong sA v~ thai gian luu fmh cua Camera

Vao chuc ndng iDayKeep theo dUOng dftn Maintenance~Setting~Main~
iDayKeep de th\l'Chi~n cai d~t thong sA v~ thai gian luu linh

d. Cai d~t sA IUQ1lganh ch\lp

S6luQ'ng anh ch\lp trong truOng hqp ATMkhong c6 giao dich: ~
 Vilo chfrc nang CaptureRate theo dUOng dftnMaintenanc~-7Setting-7Main-7
CaptureRate (frames per sec) de th\lC hi~n cai d~t s61uQ1lg anh chVp. S6 luQ1lg anh
chVP thong thuOng la 05 anh /01 giay khi ATM k~,ong c6 giao dich.

e. . s6 luQ1lganh trong thai gian ATM c6 giao dich

'Vao chfrc nang no.of FramesForTrans theo dUOng dn Maintenance -7Setting -7
Transac!ion-7 no.ofF.ramesForTrans dth\lchi~n cM d~t s6 luqng anh chvp. s6
luqng ahh'cllVp tho'thlt~g;,i~~t_Miily.

f. Cach xufrt file clnh camera ra b(>nh& ngoai

BtrO"c 1: C~ USB drive (ho~c thiet bi luu trii' ngoai) vao may tinh. Chuyen sang
chuang trinh Camera va dang nh~p vao Maintenance mode: Menu -7 Maintenance
-7 Log in
 Triremg User de tr6ng, di~n m~t khdu vao tnlemg Password de dang nh~p. M~t khdu
m~c dinh la diebold
BllO'c 2: Thiet l~p thong s6 ID ATM cho cac file AIlh
Vio chuc-nrotg Station,.theo ciuong'dfurMenu 7 Maintenance 7 Setting -7 Main
7 Station man hinh se hien thi nhu sau:

Vi d\l: ATM c6 ID 1200AOOl, di~n Station Ia 1200AOOl

BllcYc 3: Xudt file anh ra bQ nhangoai
Vao chuc nang Export theo dUO'q,gd~Menu -7 Maintenance 7 Export, man hinh
A ' .
se hien thi nhu sau:

Nh~p khoang thai gian cua anh ch\lp, ilIa chQn 6 ilia d luu tru cac file AIlh.Sau do
chQn OK d hOM tdt vi~c xudt file AIlhra bQ nha ngofl!.
;~'.... V. .j,;.: \~.~

8.10. Quyt;i~htlipq~y;t~r0At~i"; .>- -",' ',;, .,'i

c. Th\Ic hi~n Close ATM va Clear cac hQP tien ve 0 tren FIMI.
d. Chuyn ATM sang che dQ quAIltrio tA
Btr6'c 1: T~i man hinh Agilis91x, chQn Logon ~ Maintenance mode.

AgiUs91x
ThltIO~.~ ~CIin$llI'~.tl'Ide.t-eoret itlflll'mfiion llI'Id is
""~OfOiebold.T\i$$OftW'" end.iheil'lfcmationCOlUiI'led
lher~lIIIY~ be~ ~ .Ol' eoPod.1O whole ()( in pl!lrt
~the'xpre$$.pt'iclf.~ ~ /)f~.

j lJ/""