Professional Documents
Culture Documents
. .
2013
.
.
(EQ)
. EQ
;
;
EQ
.
.
.
: , , , IQ ( ),
EQ ( ), EQ,
EQ, EQ,
.
.. 6
1:
1.1 . 7
1.2 . 8
1.3 .. 9
2 :
2.1: . 10
2.2: .... 12
3 :
3.1: . 17
3.2: . 18
3.3: ... 20
3.5: ,
.. 24
3.5.1: ... 25
3.5.2: .. 26
3.6: . 31
3.6.1: ... 32
3.6.2: . 32
3
3.6.3: .. . 34
3.7:
. 36
3.8:
. 37
3.8.1: . 37
3.8.2: .. 38
3.8.3: ... 39
3.8.4: ... 41
3.8.5:
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4 : . 45
4.1: . 45
4.2: .. 46
4.3: .. 47
4.4: .. 48
5 :
5.1: .. 51
5.2: . 51
5.3: Test
... 52
6 :
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6.2: .... 55
6.4: .. 59
4
7 : ... 92
... 93
6
1:
1.1
. H. Pierron (1881-1964)
,
. H.
Wullon,
( 1983).
.
,
.
IQ .
1900
. ,
,
IQ.
( , )
(Bradberry T., Greaves, J. 2003)
.
7
IQ
.
(EQ).
1.2
,
.
,
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,
EQ
.
8
1.3
2 .
.
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9
2:
2.1
. .
E.L. Thorndike Columbia,
.
(Thorndike 1920). Thorndike
- :
-
.
- ,
- ,
. ( 1983)
Gardner
(Gardner 1999).
: (Knowing ones
inner world) (Social Adaptness).
Gardner
10
.
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2.2
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Myers David G. ,
12
,
(
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,
(Myers, David G. 2004). Gaulin,
Steven J.C. Donald H. McBurney
, ,
. T
,
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(Goleman 1998).
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(Goleman 1998).
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15
.
(Goleman 1998).
16
3:
3.1
,
.
, -
Thorndike
1920 Howard Gardner (
). Reuven Bar-On 1988
(Emotional Quotient, EQ)
.
,
.
,
. ,
.
90
.
17
.
,
Reuven Bar-On, John D. Mayer, Peter Salovey Daniel Goleman.
,
. ,
-
.
,
(, , , )
( 2004).
3.2
(, , )
. ,
Salovey Mayer
. ,
:
2. Reuven Bar-On
3. Daniel Goleman
18
Salovey Mayer
1983 Gardner,
.
1990
Yale, Peter Salovey John Mayer. Salovey
Mayer
(Salovey and Mayer (1990). ,
,
4
:
: ,
:
: ,
Bar-On
, Bar-On
19
.
:
,
.
, .
,
, Bar-On :
,
,
(Bar-On 1997).
3.3
Bagshaw, CARES:
C reative tension
A ctive Choice
R esilience under pressure
E mpathic Relationships
S elf-Awareness / Control
-.
.
20
Lane: 5
- .
Petrides Furnham
,
(Petrides and Furnham 2001).
. ,
,
,
Matthews (2002)
.
21
.
,
, , .
, Caruso 2004
Cooper Orioli 2005
,
, , ,
.
. ,
.
Daniel Goleman (1995)
Times (Gibbs, N 1995). O Goleman
22
.
. Bar-On
Salovey Mayer
, Goleman (performance).
O Goleman
Harvard,
David C. McClelland
(Testing for competence rather than Intelligence).
,
.
Goleman
(IQ) ,
.
Goleman
,
, ,
,
(Goleman 1998).
O Goleman (1998)
1. , .
.
2. , .
23
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.
4.
5. ,
O Goleman (2001)
,
:
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Goleman (1998, 2001)
24
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27
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Goleman
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,
(Bradberry and Greaves 2003). Rogers,
, congruence
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Rogers . .
.
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Goleman
28
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29
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P. Salovey J. Mayer,
Goleman,
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(Bradberry and Greaves 2003).
.
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Goleman ,
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90
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(Bradberry and Greaves 2003).
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(Goleman 1998).
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.
,
(Goleman 1998).
3.6
,
,
,
(Bradberry and Greaves 2003).
31
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.
3.6.1
(Goleman 1998).
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,
3.6.2
.
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32
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.
, 20%
.
,
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,
(Bradberry and Greaves 2003).
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33
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(Goleman 1998).
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(Goleman 1998).
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35
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(Goleman 1998).
3.7
. Neal Ashkanasy
(Ashkanasy, N. 2007):
1:
.
2: ,
.
.
3:
(emotional labor),
. ,
.
(Interpersonal Process framework, Elfenbein 2007).
36
4:
.
5:
().
De Rivera (1992):
3.8
.
3.8.1 1:
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37
.
, (Affective Events
Theory)
.
3.8.2 2:
,
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.
- .
Joseph Newman
,
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38
3
, .
(ability model of emotional
intelligence) ,
MSCEIT.
,
-. ,
- O Boyle, Humphrey, Pollack, Hawver
Story 2 3
(Big
Five personality measures). ,
. O Boyle
R2
3.8.3 3:
.
,
Elfenbein Ambady,
.
,
(Elfenbein 2007). ,
39
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.
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(Elfenbein 2007).
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surface acting
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acting ,
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,
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surface acting
,
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.
(deep
40
acting) surface acting
.
3.8.4 4:
(mood managers).
.
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, Humphrey
41
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(Humphrey et al. 2008).
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1(MSCEIT) Cote, Lopez, Salovey Miners,
2, .
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,
(Kellett , J. 2012).
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.
25%
.
.
University College
London (British
Association for the Advancement of Science festival at the University of East
Anglia),
, ,
(Bradberry 2003).
46
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(Brown, T. 2010).
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,
(Pepper 2005). Andrews Furniss (2009)
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(ECI 360).
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Goleman Boyatzis
. , ECI
( 2004).
, ECI 18
, 72 .
: -,
,
.
.
57
18, 25, 45, 58
, -
.
- 2, 5, 6,
12, 15, 17, 20, 21, 24, 26, 29, 33, 35, 40, 42, 44, 50, 60, 64, 65, 70,
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4, 7, 10,
30, 32, 43, 48, 51, 52, 54, 56, 66
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.
1, 6, 9, 11, 22, 24, 27, 31, 34, 36, 37, 39, 41, 47, 49, 53, 57, 59, 63,
67, 68, 69, 71, 72, , ,
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,
.
Likert
:
1.
2.
58
3.
4.
5.
, ,
.
6.4
101. 49
52 .
PASW 19 (
SPSS).
. .
.
. Missing system
( ).
(percent)
(valid percent) .
59
1.
Age
Cumulative
Frequency Percent Valid Percent Percent
30-40 48 47.5 48.0 83.0
40-50 14 13.9 14.0 97.0
50-65 3 3.0 3.0 100.0
Missing System 1 1.0
Total 101 100.0
2.
Sex
Cumulative
Frequency Percent Valid Percent Percent
Valid Man 40 39.6 40.0 40.0
3.
Studies
Cumulative
Frequency Percent Valid Percent Percent
4.
Proypiresia
60
Cumulative
Frequency Percent Valid Percent Percent
21-ano 3 3.0 3.1 100.0
Missing System 5 5.0
Total 101 100.0
5.
Eidikotita
Cumulative
Frequency Percent Valid Percent Percent
6.
Oik_kat
Cumulative
Frequency Percent Valid Percent Percent
7. / Projects
Sm_drast
Cumulative
Frequency Percent Valid Percent Percent
61
Valid Pote 1 1.0 1.0 1.0
8.
Kano_praxi
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 2 2.0 2.0 2.0
Syhna 37 36.6 36.6 48.5
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 4 4.0 4.0 4.0
10.
Diathesi
Cumulative
Frequency Percent Valid Percent Percent
62
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
11.
Epiteyxi
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 3 3.0 3.0 3.0
Syhna 27 26.7 26.7 49.5
Panta 51 50.5 50.5 100.0
12.
Sxeseis
Cumulative
Frequency Percent Valid Percent Percent
13.
Ikanopoiisi
Cumulative
63
14.
Autosarkazomai
Cumulative
Frequency Percent Valid Percent Percent
Merikes fores 24 23.8 24.0 38.0
Panta 26 25.7 26.0 100.0
Missing System 1 1.0
Total 101 100.0
15.
Empodia
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 4 4.0 4.0 4.0
16.
Politikes
Cumulative
17.
Diafonies
Cumulative
Frequency Percent Valid Percent Percent
64
Valid Pote 6 5.9 6.1 6.1
Missing System 2 2.0
Total 101 100.0
18.
Riska
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 8 7.9 7.9 7.9
Merikes fores 37 36.6 36.6 44.6
19. .
Parousia
Cumulative
Frequency Percent Valid Percent Percent
20.
Epignosi
Cumulative
Frequency Percent Valid Percent Percent
65
Epignosi
Cumulative
Frequency Percent Valid Percent Percent
Total 101 100.0 100.0
21.
Energo
Cumulative
Frequency Percent Valid Percent Percent
Merikes fores 23 22.8 23.0 24.0
Syhna 50 49.5 50.0 74.0
22.
Aisthanomai
Cumulative
23.
Prospioumai
Cumulative
Frequency Percent Valid Percent Percent
66
Panta 54 53.5 53.5 100.0
24. '
Sxesi
Cumulative
Frequency Percent Valid Percent Percent
Merikes fores 13 12.9 12.9 14.9
Panta 40 39.6 39.6 100.0
25.
Motiva
Cumulative
Frequency Percent Valid Percent Percent
26.
Aghonomai
Cumulative
Frequency Percent Valid Percent Percent
27.
67
Stoxous
Cumulative
Frequency Percent Valid Percent Percent
Panta 12 11.9 11.9 100.0
28.
Empneo
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 1 1.0 1.0 1.0
Spania 10 9.9 10.0 11.0
29.
Ponira
Cumulative
30.
Parousiazo
68
Cumulative
Frequency Percent Valid Percent Percent
Panta 11 10.9 11.2 100.0
Missing System 3 3.0
Total 101 100.0
31.
Anoixti
Cumulative
Frequency Percent Valid Percent Percent
32.
Dinatotites
Cumulative
Frequency Percent Valid Percent Percent
33.
69
Parakino
Cumulative
Frequency Percent Valid Percent Percent
Syhna 52 51.5 52.0 87.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
34. &
Exigo
Cumulative
Frequency Percent Valid Percent Percent
35.
Ergazomai
Cumulative
Frequency Percent Valid Percent Percent
36. -
Entopizo
70
Cumulative
Frequency Percent Valid Percent Percent
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
37. &
Prokalo
Cumulative
Frequency Percent Valid Percent Percent
38.
Diaforetikotita
Cumulative
Frequency Percent Valid Percent Percent
39.
71
Plirofories
Cumulative
Frequency Percent Valid Percent Percent
Syhna 26 25.7 26.0 88.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
40.
Stenes
Cumulative
Frequency Percent Valid Percent Percent
41. &
Apofaseis
Cumulative
Frequency Percent Valid Percent Percent
72
42.
Parexo
Cumulative
Frequency Percent Valid Percent Percent
Merikes fores 21 20.8 21.2 29.3
Panta 21 20.8 21.2 100.0
Missing System 2 2.0
Total 101 100.0
43.
Pitho
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 1 1.0 1.0 1.0
44. &
Xrisimopoio
Cumulative
Frequency Percent Valid Percent Percent
73
45.
Lektika
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 3 3.0 3.0 3.0
Spania 10 9.9 10.0 13.0
Merikes fores 39 38.6 39.0 52.0
Panta 13 12.9 13.0 100.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
46.
Xeirizomai
Cumulative
47. &
parousiaseis
Cumulative
Frequency Percent Valid Percent Percent
74
Total 99 98.0 100.0
Missing System 2 2.0
Total 101 100.0
48.
thetikes
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 1 1.0 1.0 1.0
Merikes fores 20 19.8 20.0 24.0
Syhna 53 52.5 53.0 77.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
49.
Backgrounds
Sevomai
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 3 3.0 3.0 3.0
50.
Elegxo
Cumulative
Frequency Percent Valid Percent Percent
75
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
51.
Anagnorizo
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 7 6.9 7.1 7.1
Syhna 44 43.6 44.4 72.7
Panta 27 26.7 27.3 100.0
Missing System 2 2.0
Total 101 100.0
52.
proteraiotites
Cumulative
53.
diktyo
Cumulative
76
diktyo
Cumulative
Frequency Percent Valid Percent Percent
Syhna 33 32.7 33.3 88.9
Total 99 98.0 100.0
Missing System 2 2.0
Total 101 100.0
54.
axies
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 2 2.0 2.0 2.0
55.
&
omades
Cumulative
Frequency Percent Valid Percent Percent
77
56.
stasi
Cumulative
Frequency Percent Valid Percent Percent
Spania 2 2.0 2.0 3.0
Merikes fores 25 24.8 25.0 28.0
Syhna 47 46.5 47.0 75.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
57.
frontizo
Cumulative
Frequency Percent Valid Percent Percent
58.
theto
Cumulative
Frequency Percent Valid Percent Percent
78
Missing System 2 2.0
Total 101 100.0
59.
leitourgo
Cumulative
Frequency Percent Valid Percent Percent
Spania 12 11.9 12.2 18.4
Syhna 36 35.6 36.7 89.8
Panta 10 9.9 10.2 100.0
Missing System 3 3.0
Total 101 100.0
60.
symperifora
Cumulative
61.
palaioteri
Cumulative
Frequency Percent Valid Percent Percent
79
Missing System 1 1.0
Total 101 100.0
62.
akouo
Cumulative
Frequency Percent Valid Percent Percent
Syhna 43 42.6 43.0 59.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
project
desmous
63.
Cumulative
Frequency Percent Valid Percent Percent
64.
ikanotites
Cumulative
80
ikanotites
Cumulative
Frequency Percent Valid Percent Percent
Syhna 26 25.7 26.0 86.0
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
65.
antidraseis
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 9 8.9 9.0 9.0
66.
,
prosarmozo
Cumulative
Frequency Percent Valid Percent Percent
81
67.
anithikon
Cumulative
Frequency Percent Valid Percent Percent
Spania 14 13.9 14.1 19.2
Merikes fores 18 17.8 18.2 37.4
Syhna 40 39.6 40.4 77.8
Total 99 98.0 100.0
Missing System 2 2.0
Total 101 100.0
68.
(Flow chart )
aposafinizo
Cumulative
Frequency Percent Valid Percent Percent
69.
simbalo
Cumulative
Frequency Percent Valid Percent Percent
82
simbalo
Cumulative
Frequency Percent Valid Percent Percent
Panta 38 37.6 38.0 100.0
Missing System 1 1.0
Total 101 100.0
70.
prosoxi
Cumulative
Frequency Percent Valid Percent Percent
71.
mellon
Cumulative
Frequency Percent Valid Percent Percent
72.
prosvasi
83
Cumulative
Frequency Percent Valid Percent Percent
Total 100 99.0 100.0
Missing System 1 1.0
Total 101 100.0
73.
igoumai
Cumulative
Frequency Percent Valid Percent Percent
74.
allagon
Cumulative
Frequency Percent Valid Percent Percent
75. -
apoklimakosi
Cumulative
Frequency Percent Valid Percent Percent
Valid Spania 2 2.0 2.0 2.0
84
Merikes fores 24 23.8 23.8 25.7
76.
kanones
Cumulative
Frequency Percent Valid Percent Percent
Spania 18 17.8 17.8 21.8
Merikes fores 31 30.7 30.7 52.5
Panta 19 18.8 18.8 100.0
77.
sigrousi
Cumulative
Frequency Percent Valid Percent Percent
Valid Pote 2 2.0 2.0 2.0
78.
eidikes
Cumulative
Frequency Percent Valid Percent Percent
85
(-, ,
)
.
.
: -
, ,
Correlations
N 96 89 92 84 94
** ** ** **
Autodiaxeirisi Pearson Correlation .688 1 .799 .761 .596
Sig. (2-tailed) .000 .000 .000 .000
N 89 93 89 84 91
** ** ** **
Koinoniki_epig Pearson Correlation .743 .799 1 .730 .630
nosi Sig. (2-tailed) .000 .000 .000 .000
N 92 89 96 84 94
** ** ** **
Diaprosopikes_ Pearson Correlation .612 .761 .730 1 .711
N 94 91 94 85 98
86
p 0.000).
.
.
ANOVA
.
:
ANOVA
Sum of
Squares df Mean Square F Sig.
Autoepignosi Between Groups 1.471 3 .490 2.928 .038
Total 16.876 95
Autodiaxeirisi Between Groups 1.745 3 .582 4.143 .009
Within Groups 12.355 88 .140
Total 14.100 91
Koinoniki_epign Between Groups 1.615 3 .538 2.521 .063
osi Within Groups 19.427 91 .213
Total 21.041 94
Total 24.152 96
0.05
.
p
0.05 ( 0.063)
.
87
:
ANOVA
Sum of
Squares df Mean Square F Sig.
Autoepignosi Between Groups .268 1 .268 1.515 .221
Total 16.876 95
Autodiaxeirisi Between Groups .227 1 .227 1.475 .228
Within Groups 13.873 90 .154
Total 14.100 91
Koinoniki_epign Between Groups .056 1 .056 .250 .618
osi Within Groups 20.985 93 .226
xeseis
Total
Diaprosopikes_s Between Groups
Within Groups
21.041
.594
18.515
94
85
1 .594
.218
2.728 .102
Total 19.109 86
Sistimatiki_skep Between Groups 1.231 1 1.231 5.101 .026
si Within Groups 22.922 95 .241
Total 24.152 96
p=0.026<0.05=.
ANOVA
Sum of
Squares df Mean Square F Sig.
Total 16.855 94
Autodiaxeirisi Between Groups .539 3 .180 1.166 .327
Within Groups 13.561 88 .154
Total 14.100 91
Koinoniki_epigno Between Groups .155 3 .052 .225 .879
si Within Groups 20.700 90 .230
88
Total 20.855 93
Diaprosopikes_s Between Groups .545 3 .182 .813 .490
xeseis Within Groups 18.564 83 .224
Total 19.109 86
Sistimatiki_skeps Between Groups .975 3 .325 1.355 .261
i Within Groups 22.071 92 .240
Total 23.046 95
p 0.05.
ANOVA
Sum of
Squares df Mean Square F Sig.
Autoepignosi Between Groups .259 4 .065 .365 .833
Total 15.700 91
Autodiaxeirisi Between Groups .457 4 .114 .751 .560
Within Groups 12.631 83 .152
Total 13.088 87
Total 19.241 90
Diaprosopikes_s Between Groups .766 4 .191 .964 .432
xeseis Within Groups 15.488 78 .199
Total 16.253 82
Sistimatiki_skeps Between Groups .355 4 .089 .357 .839
i Within Groups 21.859 88 .248
Total 22.214 92
p 0.05.
89
ANOVA
Sum of
Squares df Mean Square F Sig.
Total 13.167 79
Autodiaxeirisi Between Groups 1.461 4 .365 2.554 .046
Within Groups 10.008 70 .143
Total 11.469 74
Koinoniki_epigno Between Groups 1.914 4 .479 2.347 .062
si Within Groups 15.091 74 .204
Total 17.005 78
Diaprosopikes_s Between Groups .163 4 .041 .207 .934
xeseis Within Groups 13.440 68 .198
Total 13.603 72
Sistimatiki_skeps Between Groups .578 4 .144 .605 .660
i Within Groups 18.151 76 .239
Total 18.728 80
p=0.046<0.05=.
p 0.062.
,
:
ANOVA
Sum of
Squares df Mean Square F Sig.
Total 16.251 92
Autodiaxeirisi Between Groups .393 2 .197 1.243 .294
Within Groups 13.601 86 .158
Total 13.994 88
Koinoniki_epign Between Groups .459 2 .229 1.005 .370
osi Within Groups 20.311 89 .228
Total 20.770 91
90
Diaprosopikes_s Between Groups .608 2 .304 1.344 .266
xeseis Within Groups 18.329 81 .226
Total 18.938 83
Sistimatiki_skep Between Groups .958 2 .479 1.897 .156
si Within Groups 22.988 91 .253
Total 23.946 93
p=0.023<0.05=. p
0.05.
91
7:
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