Justin J.

Williams
linkedin.com/in/justin-j-williams Miami, FL, 33174 jwill323@fiu.edu (617) 606-8370

EDUCATION
Florida International University (FIU) Miami, FL
Bachelor of Business Administration May 2017
Major: International Business
PROFESSIONAL EXPERIENCE
Wilson-Bennett Technology, Inc., Call Center Miami, FL
Supervisor Aug. 2015 - Present
Recognized as a top caller averaging $50 dollars in donations per day
Orchestrates outbound calls to prospective donors to establish personal rapport
Coached and mentored 30 new employees through efficient call center procedures
Promotes the Florida International Universitys Annual Fund by contacting 150 alumni daily

Mortgage Connect, Title Company Moon Township, PA

Notary Jan. 2015 Dec. 2016
Ensured that 300 pages of legal documents were kept under lock and key
Determined the authenticity of clients by reviewing their issued identification
Established professional contact with vendor management coordinator via e-mail
Communicated the terms and agreements of 100 paged loan documents to borrowers and lenders

LEADERSHIP/AFFILIATIONS
Alpha Kappa Psi Beta Nu Pledge Class, Business Fraternity Miami, FL
Fundraising Committee Feb. 2017 Present
Raise awareness of the needs of First Generation students
Developed innovative fundraisers for the First Generation Scholarship fund
Achieved a goal of $3,000 in 8 weeks using ground breaking fundraising techniques

South Beach Food & Wine Festival, Wine Spectator Miami, FL

Lead Staff Feb. 2017- Mar. 2017
Supervised a team of 10 volunteers on how to conduct the arrangement of the seminar
Facilitated discussions between hotel and event managers concerning the event agenda
Worked under the event coordinator to ensure event materials and ambiance was up to standards

Florida International University, Homecoming Council Miami, FL

Marketing Chair Mar. 2016 Oct. 2016
Coordinated a weekly content calendar for both Twitter and Instagram
Produced campus engagement opportunities through the use of giveaways and competitions
Developed a marketing plan for all Homecoming events to connect with over 60,000 students

CERTIFICATION
National Notary Association, Certified Florida Public Notary October 2015-Present

SKILLS
Wilson-Bennett Technology(Experienced)
Microsoft Word and Power Point(Proficient)
Microsoft Excel(Moderate)
Spanish(Beginner)
 Orchestrates outbound calls to prospective donors to establish personal rapport
Determined the authenticity of clients by reviewing their issued identification

Stow Simple, Storage Company Miami, FL

Marketing Intern Sept. 2016 Nov. 2016
Devised marketing strategies to implement across universities
Created elaborate surveys to produce accurate feedback for the company
Increased brand awareness throughout Florida International University by initiating campus promotions