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Table1:HarassmentofDepartmentofConservationstaff

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Risk
Date Location Description Action rating

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09/10/201 Abusive Mahaanui Answered phone and was abused by whitebaiter, several voice Advised caller that I was going to hang up the phone, and 2. Low
5 whitebait call messages left advised Manager

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22/11/201 Protest action Hamilton A protest action took place in the Department of Corrections on Access to Level 1 was locked off, but no disruption to the rest 2. Low

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6 - Dept of Level 1 of the building. Protesters chained themselves to a desk. It of the building was expected.
Corrections appeared to be a peaceful protest and the police were in
attendance. The police posted officers on the building entrances front and

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back. They did not let anyone into the building unless they
could show an access card or ID.

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Staff were kept informed of the incident.

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Police removed protesters from Level 1 around 2.30pm.

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The building remains locked until tomorrow morning as a
precaution. Two static guards from Waikato Security will

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remain on site this afternoon through until tomorrow when
the situation will be reviewed.

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18/11/201 Angry Visitor Hokitika Today at 12.10 pm just as Faye was locking up and trying to leave The procedure for locking the building at lunch time was 2. Low
6 Office the office for lunch a arrived at the immediately revised. The main entrance outside door is now

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Hokitika Office. had locked the door from reception into the to be locked first, then the entry into reception door is to be
main foyer but hadn't yet locked the outside door as she was going locked from the inside . Admin staff to exit the building
to do this as she exited the building. through one of the other outside exits that automatically stay

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came through the outside locked.All office staff where reminded to not to unlock the
door and started hammering on the reception door and the main main entrance door during lunch time.Office staff also
staff door into the office, (both these doors were locked). reminded not to open the door to angry people.

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went back through reception and opened the reception door and
asked if she could help. then just basically started going off

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and demanded to talk to someone about pest control and an

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erosion issue. told him the office was closed and everyone
was at lunch, but she could she pass his message on. He didn't

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except this and demanded to talk to someone, then

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intervened and managed to get out of him that he had seen a lot of
pig rooting on the south side of the outlet stream on Lake Ianthe
and that he wanted something done about it as the pigs where

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causing an erosion issue.J told him that he had the message
and would pass it on, was pretty wound up and demanding
that he talk to someone else. gave him the same message

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that the office was closed for lunch but he would pass on the
message. got a pretty good earful about Govt Departments

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shouldn't be closed for lunch etc. He then left.

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08/09/201 1080 Protest Westport A 1080 action group in the Buller staged a protest this morning (six Police informed, doors to the office and the yard gate was 1.

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6 DO Office people), outside the DOC office. The Police were notified, the yard locked. Negligible
gate was locked and the front door to the building was locked

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(reception). A letter was hand delivered by the Protesters to the
Acting Operations Manager ( who was supported by

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(Greymouth), they stepped out onto the street to
accept the letter. The protesters then left the area after the letter
had been delivered.

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27/03/201 Abusive Greymouth Abusive phone message left Message saved and reported to Operation Concord 1.

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5 phone Negligible
message

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21/09/201 Protester at Nelson 1080 protestor demanding to talk to (had Immediate action was to assess the situation and utilise some 2. Low
6 counter Monro emailed him previously). Appeared upset at the Department's use of the training provided on 15/16 September on dealing with

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Building of 1080 and that had not responded to previous aggressive / abusive customers. managed
correspondence. is a known protester and while initially this situation well. then spoke to and
appearing aggravated, the interaction was well managed by the the interaction was monitored by throughout

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(recently trained) Administration Team, and also

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05/04/201 Abusive visitor Nelson Individual entered Department of Conservation offices on first floor Closed and secured the door on the first floor. Scott Nicol 2. Low

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6 Monro Building to complain about how the Department allowed secured the doors on the ground floor. Discussed with
CYFs staff to smoke on the Albion Square Reserve. This was initially Operations Director. Advised staff in the office of immediate
received by potential risk (abusive individual seeking entry to the

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who then went to speak to the individual. then building). Debriefed with
contacted CYFs who initiated lock down (i.e. not letting staff leave). .
I continued discussion with the individual and suggested they put

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their complaint in writing, which I would then forward to CYFs
,However the individual became abusive to me (you're not from this

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F*** country). I therefore asked for the individual to leave the

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premises. The individual asked for my card so they could put their
complaint in writing. I furnished them with that.

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09/03/201 Encounter Wharawhar On his way in the Wharawhara Link track, ran into a 2. Low
6 with visitor of a Link Track group of trampers (about 10 Navy guys) who had stayed at Te manager, phoned police and lodged a detailed report of his

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questionable Rereatukahia hut. They told there was "crazy" guy up there. encounter with the Navy guys and the other fellow, giving
mental health According to them, the "crazy guy" told them he'd just been in jail, them a description of him and the registration of a vehicle
and was on parole. They said he talked to himself, and made them that could be his. Police provided reference number:

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nervous. kept his eyes up the track as was cutting the P024494012.
track with a scrub bar. While was cutting through a rotten
standing spar, but before expected it to be ready to fall, a

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fellow matching the description came along the track from the
direction of the hut; first thought was that he looked

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harmless. stopped the blade of the scrub bar, but the fellow

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continued past before could do much else. Just as he passed
the spar, it must have fallen, although all saw out of the

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corner of his eye was the man knocked forward and the spar roll to

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the ground. thought it knocked him on the back. cut the
engine and took off his earmuffs, and asked if the man was alright.
He was brushing himself off and said something like "well my

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head's alright." suggested he stop for a minute to make sure,
but the man kept walking, without looking at , and muttered,
seemingly more to himself than to P "just keep walking."

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the man didn't have anything with him, so if he'd stayed at the hut,

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he must be going back. After some time, ran into him again,
and again he moved past with just enough time for to

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stop the blade, but not to get off the track. asked again if he
was alright, and he said something about it being weird, all while

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keeping walking past .By this was tired and losing his
nerve, so made his way out.

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24/09/201 Kaituna Cut, Kaituna Cut, on routine Whitebait compliance Withdrawal from the scene to a safe distance and called Te 3.
5 Ford Rd Ford Rd, Te patrol, visited historical trouble spot where people fish too close to Puke Police for assistance. A police officer arrived and we Medium

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Whitebait Puke a culvert. We attempeted to interview and sieze fishing gear off a revisted the scene to attempt to locate the offender.
compliance man that was fishing within 20m of a culvert. The man become Unfortunately he had left the scene.From now on only visit
very angry and verbally abusive which led to been threatened to this particular location with police assistance.

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physically assualt us. He used the handle of his fishing net to
physically threaten we walked, then drove away.

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30/03/201 Agitated Murupara A arrived at the Murupara office frustrated A review of visitor access and staff safety at the Murupara 2. Low

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6 verbal that he had not been paid. Encouraged by his spouse, he lost his office is being under taken by and DOC
altercation temper and began a heated verbal tirade.
requested the assistance of to

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calm the situation. were not able to calm the
situation so the police were called and they were able to calm the
man down. the Contractors employment was terminated on the

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spot by and he was paid off all outstanding
money by and left.

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18/12/201 Hut Ranger vs Tieke Our Hut Ranger from Tieke Hut lost control of a Improved systems and installed how/when to call duty phone 2. Low
6 drunk tourists Kainga situation where 8 overseas tourists refused to stop drinking (from card near radio.

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1630 onwards) and where becoming unruly and obnoxious. Ranger
called eventually duty phone and was evacuated to a nearby lodge

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by jet-boat 2100 hours.

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Hut ranger was very nervous being alone in an isolated hut without
backup in a somewhat tense situation.

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This situation could have ended very differently with potential for

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physical harm injury.

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12/10/201 Threatening Whanganui Left office Taupo Quay. Stoopeed for coffee along road before Gave him the fingers and carried on.....no chance to get his 3.
6 behaviour heading out of town, as I left kerb to join traffic flow ute travelling number plate unfortunately and I was only just on time for an Medium

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in opposite direction headed toward me, angry man leaned out appointment otherwise I would have chased him down.
window jestering aggressively screaming out "die you 1080
cunt".This is the 3rd time I've encountered this member of the

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public and each time he has reacted in this way

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11/11/201 Abusive Mahaanui Abusive phone call received regarding whitebait regulations not Advised Mahaanui Operations Manager 1.

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5 whitebait being policed by Department Rangers Negligible

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phone call

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11/12/201 Threatening Gemmells Whist carrying out my duties on a site visit to Gemmells Crossing Police informed and statement submitted. 2. Low
5 Behaviour Crossing, an area of PCL that has 26 baches sited and land leased from DOC.

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Oamaru, A unauthorised resident had a unregistered vehicle, a 5th wheel 12
North Otago mtr camper van parked in the open common ground of the PCL.
This is the 2nd time I had approached the owner to remove this

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vehicle. From this point I was obliterated with verbal abuse and
threatened with violence. We removed ourselves from site and I

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submitted a report of the incident at the earliest opportunity.

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16/06/201 Aggressive Potts Aggressive behaviour of landowner , lots of swearing, reasoned with landowner until landowner stormed off and left 3.

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5 Confrontation Station intimidation and un willing to listen to reason, was watching the area. Medium

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Ashburton through binoclulars at all times, he was that aggressive both
Area and felt this was going to become physical and feared for thier CSM will ensure that out of office staff will always work with

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personal safety. local staff to ensure knowledge of landowner tensions,
relationships, commitments, and land tenure (access) which

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was a cause factor for this incident.

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16/05/201 Member of Pinnacles Hut Warden had finished her duties welcoming people Girls Dad and other members of the family kicked him out the 2. Low
5 public Hut to the hut on Sat night, and about 8:00pm she left the main hut dorm and kept a sharp eye on the man.

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behaving and retired to the wardens hut.The next morning she went to clean
inappropriatel up and had a report that an unbooked member of the public arrived
y quite late without any bedding, acted very strangely, tried touching

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all the girls bums (until he was told off) and then found an
unattended sleeping bag set up in the dorm which tried to get
into.The sleeping bag belonged to a 7 year old girl who was in the

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kitchen. He must have been kicked out the sleeping bag by a
member of the public.Later on, when the young girl was tucked up

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in her bunk, the stranger tried once again to get into the sleeping

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bag while the girl was in it! Naturally, her dad told him to "fuck
off" and kicked him out the dorm.He was spotted later sleeping in

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the kitchen under a mattress, but was gone early in the

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morning.F reported that he left a folding knife and a ration
pack of food which she cleared away.F never met the stranger
but other people at the hut described him as having olive skin, dark

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hair, and a stocky build. He didn't speak much but apparently he
had an accent, or spoke unusually. He was described as "confused"
or "special".

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22/04/201 Abuse over Puketui 22 April 2015 DOC Hauraki ( was informed by Informed my CSM, finished the task at hand and moved back 3.
5 Kauri logging Road, anonymous hunter that milled logs had been seen transported by to the Hauraki Office, Thames. Medium

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Coromandel helicopter to the end of Puketui Road.We deployed two warranted
rangers to investigate the alleged offence, and
on the 22 April 2015. It was discovered to be a

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permitted activity by (contractor) and
to extract dead Kauri for customary purposes (refer to file LSW-63
and LSW-01-22 for more detail regarding the permit for this

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activity).After the last slab of wood was dropped we proceeded to
measure the wood brought out as required by the permit

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condition.I was then called back to the truck supporting the

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helicopter to speak with over the radio, I explained
what was taking place to and received abuse back regarding

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our actions, feeling was that this part of the process had

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nothing to do with DOC and we should leave, this was followed by
comments from such as "wait till I see you face to face", "you
are just a lazy fuck in a office", "You and your bullshit rule changes

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are just trying to stop a man from making a living" and words to
that effect.Threats were also received regarding going to the press
and going higher to my superiors, I presume at an attempt to stop

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me from doing my job.I assured I was just doing my job as
legally required to do so. We then returned to measure the wood

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extracted.

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14/05/201 Verbal abuse Te Kuiti I Phoned about getting information about a helicopter I phoned him back to apologise and basically received a 3.
5 office evacuation accident on the Timber Trail , He mentioned during the barrage of swearing through out the conversation and a Medium

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conversation that they needed to cut down vegetation to access a threat that he will ring .So I apologised in a meaningful
landing site, I was surprised this was the case and let him know in way. Considering sent out an email not so long ago to
a very casual way it would of been good for them to let us know report this type of abuse I think its a case that should be

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that was happening as it is part of the information we would like to reported.
receive going forward, I did detect in the conversation that this
annoyed him so basically backed off from that point.It seems this

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has annoyed him and he rang to complain, and I was
asked to apologise to him due to my lack of diplomacy skills.

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13/04/201 Person in Gisborne arrived at the locked front gate at 7.35am to find an older , checked the 2. Low
5 locked yard District woman half under the gate, exiting the driveway. asked if she driveway and bushes to see if the woman had slept inside the

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Office was allright and immediately realised that the woman mentally gate and contacted the police to let them know about
challenged. noticed the orange courier bag outside the gate the woman in case she was missing from a home.

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and kicked it under the gate (it is usually thrown over the fence by
the courier). had a brief conversation with the woman who

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then walked off towards town. arrived at
approximately 7.40am and discussed the incident with .

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27/07/201 Aggressive Auckland CITES permit applicant arrived without an appointment with the Removed myself from the situation which allowed a 2. Low
5 customer Office expectation that a CITES permit would be issued on the spot as his colleague, who is more experienced in dealing with

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friend, had done this last week. Asked him to come aggressive people, to take control of the situation.
through to meeting room in main office to discuss the process.
Printed off an application form and proceeded to explain the

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sections within the form. The customer became increasingly
agitated and was of the view that the process 'was not worth it'. I
advised him that without a permit the goods would be seized on

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entry to the United Kingdom. He took offence at this, shouted and
aggressively packed up his papers and threw a pen across the table

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towards me. Principal Compliance Officer was present

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and took part in the conversation and witnessed the behaviour.
The customer left the room and continued to shout and complain to

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as he was shown the door.

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26/12/201 Threatening Maitai Bay account of eventsReports of beer bottles emptied out of Managed the situation at the time by J kept Campers 3.
6 behaviour Campgroun chilly bin into sea/bay by people ( 7males and 1 female) on home separated from the incident, as well as trying to stop what Medium

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involving d made raft (2 picnic tables joined together and sitting on 44 gallon was happening. rang police, talking to to
Knife/Gun. drums). People on raft were heading around to boat ramp on calm him down.
Waikato bay, went down to the boat ramp to meet them.

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Raft already loaded onto trailer, were exiting Boat Ramp area
heading out, words were exchanged between local boys and Guy's
from raft, talked to guy's ( appeared intoxicated) from first truck

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about complaints of bottles thrown overboard into Maitai bay. They
denied but offered to go and get the bottles. Said to them best they

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leave because could see there was conflict happening

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between local youths and the second truck of guy's from raft. First
truck towing raft left. walked towards second truck ( also

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appeared intoxicated) - local youths -

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came running towards truck saying that one of the guys pulled a
knife on them. I asked a bystander ) what she
saw. And she confirmed that and pointed to the person as

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the one who did it. She said there was an exchange of words
between the kids and the guys while they were bringing the raft in
onto the boat trailer and then the knife was pulled which triggered

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the youth to react aggressively.Once hearing this I advised the guys
in the truck to leave. And told the youth to leave - now. There was

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a bit of a tussle between one of the older guys who was trying to
separate the youth from his friend who had pulled the knife, and

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Hemi (one of the youth). The older guy rag-dolled and threw
him to the ground. began to cry and ran off towards his

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house.I urged the guys in the truck to leave and the youth got into
the car with the bystander ) and they left. I

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carried on towards the boat ramp to turn around. I could see a
silver car in the land next door, speeding down towards the boat

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ramp entrance and knew that was dad was on his way...He
sped past me, I drove up into the sight of the main car park area

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and noticed that the 2 trucks with the guys from the raft were there
and had not left as I had asked them too. I parked the DOC truck

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to the side and walked towards the driver of the first truck I had
spoken too and asked why they were still here. He was holding an
empty drink bottle and an empty chip packet and said "here I

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picked up the rubbish". The rest of the incident unfolded from

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there and there was so much happening all at once....
d sped towards the parked trucks of the guys from the raft. His

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son appeared to be pointing out the guy who pulled the knife
on him and the guy who ragdolled him down at the boat ramp.
emerged from his car with what looked like an old slug gun.

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It had bits of tape strapped around parts of it. He held it against
his chest as he approached Alex from the raft in an intimidating

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manner and words were exchanged. He did not point it at anyone.

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My attention was then drawn to one of the youth - - who
smashed a window of the same truck with a hammer which actually

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went into the truck, I told he didn't need to do that and to
go home. My attention then focussed on who was bee-lining
his way towards the guy who had rag-dolled him from the second

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truck, then proceeded to yell and punch the guy while he was
trying to tie down the raft. I said that was enough . (he then
stopped) My attention then focussed on the campers who were

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standing around, a couple of the campers asked me if they should
do something as they were concerned that there was a guy with a

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gun and that they had families to protect. I told them I understand

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but not too get involved and that if I need them to do something I
would let them know. My concentration then focused on not letting

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the campers get involved with what was happening.

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to calm him down he said
nah fuck your campers and then he went back to his car, backed up
and drove off. : Account of events Was unaware of the

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incident that was happening - was up at the water tanks checking
the water levels. Came back down to the shed, was on the
phone to the police 111, I was getting filled in on what was

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happening. Guy's in trucks, local youths and had all left the
Campground. I told to tell the police everyone had left. They

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gave her a Reference number and if anything happened to ring
back quoting the number given. I went over to see Hina to see

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what the story was. He explained his side of had come up
to him and said they'd had a knife pulled on them and he'd been

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attacked by a man. , grabbed his gun and went looking for the
fella's. Found them in the Carpark, admitted pulling the gun out,

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was wanting to give them a fright, was pissed off they'd attacked
his boy. I explained to him what had been told to me and that the

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boy's were part of the incident in that they has been rarking the
guy's up, the police had now been called and that he was in serious

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trouble. He realised the seriousness of it after he had calmed down
but acknowledged that the damage had been done and that he'd

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face the consequences of his actions. He said the gun "didn't have
the bolt in it and that it was a rusty old piece of shit that no way
could fire". As we talked further - I could see the severity of the

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event was sinking in and remorse was kicking in. It was getting

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dark and I headed back to Camp.Did a sweep of the Campground -
no evidence of anyone involved in the incident still in the

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Campground. Rang the police back, quoted the number given and
said that all parties had left the Campground. Following day -
Police came out, gave statement to police about incident. Police

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suggested that Hina hand himself in. Following day, took Hina into
Police station to make a statement and hand gun into police.

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Incident now under police investigation.

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26/03/201 Aggressive Takaka came to public reception desk, complaining During the initial minutes of the incident a third staff member 4. High
5 encounter Office aggressively about a whale carcass on Onekaka Beach. was noticed that all staff were in the smoko

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with member reception asked to assist. Upon become more aggressive, room, where the reception alarm would not have been heard
of public engaged in conversation, answering his queries. However he be heard. went to the smoko room and requested
became steadily more aggressive. told him to leave and assistance from . The reception alarm needs immediate

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informed him he was trespassed. Daniel proceeded to swear improvement so that it can be heard in the smoko room
abusively at as he departed. He posed threateningly in front of phoned the police immediately upon departure. The
the main window, then came through the door and shouted more offender is known to the police. requested that the police

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abuse. serve with a trespass notice, which A/Sgt did so
promptly. has emailed the police to see if they can

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provide ID photos of this offender, and also of another

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recently trespassed person; so that staff will be more
prepared if they encounter either of these persons again.

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09/03/201 verbal threat Marfells Camper under the influence of alcohol, verbally abused, threatened Two witness were present. Police were called, but were 2. Low
6 camp host Beach camp and assaulted camphost.. Camphost was undertaking a routine unable to attend. Camper went back to their tent.

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patrol in his vehicle, Camper then came around in car blocking off
camphost driver door. Camper then opened Camphosts passenger Camphost called police 111, and also DOC Ranger.
door, verbally abused camphost. Grabbed Camphost through the

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vehicle and punched camphost, then verbally abused camphost

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again.

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10/09/201 Verbal Abuse Grovetown When onsdite at Grovetown Lagoons to move between rowing club Staff member was confident in DOCs reason for being there 3.
5 Lagoons boundary & Allens property. Staff member was abused by and completed mowing the site. Medium

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wo had histocial grievence as a descendent. Abuse
went on for 5 minutes and incude a suite of personal accusations,
swearing and threats.

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20/08/201 Verbal Abuse Grovetown When onsite at Grovetown Lagoons to mow between rowing club completed mowing on site 3.

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5 Lagoons boundary and , staff member was abused by Medium
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11/07/201 Verbal Abuse Ohau Seal A visitor was asked to stay on the track and he verbally abused the The volunteer walked away from the abusive person and 2. Low
5 Colony - volunteer. started interacting with other visitors in the same area.

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Kaikoura
Coast

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15/10/201 Contractors Waikaia Two Guards were manning the road closure point adjacent to 2130 Incident reported to Police 2. Low
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circa 65 years old approached driving a blue Toyota

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window where upon he asked to be let through. He declined to give
his name to check if he was on the pre-approved access list so was

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advised he could not enter. He questioned the need to close the
road then stated that it was no doubt for 1080 poisoning and that

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he "should shoot the basted down" referring to a helicopter working
in the distance. He then left and reported to

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discussed with Site Op
and then called Police
and created file ref P027043720. Police subsequently attended

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and spoke with at 1301hrs.

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Police left site at 1322hrs

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06/07/201 Verbal threats Rosebank While attending a meeting of the at stopped what he was saying and said something along 2. Low
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aerial 1080 Balclutha and the Blue Mts RHA in general, verbal threats were directed at pausing and carrying on with his presentation.With respect to
application the phone call - immediately discussed with his
threatened was part of a group of uninvited guests and appeared supervisor and made contact with to inform him of the

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unrelated to the liaison group - a bit of a rent a mob.The threat threats. The police have been notified of those threats.Police
specifically referenced "kneecapping his contractors" and was had apparently been tipped off about the meeting hence their
directed at Brent who was presenting at the time. TBFree are likely reassuring presence in the carpark

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delivering the aerial 1080 job at the Blue Mts under contract to
DOC. While the antagonists were vocal, they were generally pretty

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respectful. My observation is that while the threat was made, the

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individual involved was unlikely to actually carry it out - full of
words and bluster, however want to record the incident.After the

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meeting broke up there was a cup of tea and left and about

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30mins later I went to leave (alone). The antagonists were outside
the lodge clustered in a group talking. I felt mildly uneasy given the
tone of parts of the meeting, but this disappeared when a well

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timed police car drove through the carpark and the group quickly
dispersed had had a phone call with this individual
earlier in the week who was ranting about 1080, in particular a job

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(TBFree operation) in behind Kaka Point being laid with no warning
signs. Numerous verbal threats were directed at t and

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the contractors through .

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01/03/201 Harassment Ulva Island, While volunteering on Ulva Island, were in DOC staff member talked to them, 3.
6 by Rakiura their view 'harassed' by about DOC, specifically reassuring them it's not their fault. Talked to them also about Medium

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concessionare 'what a waste of time' the volunteers and the work they are doing some of the history over the past years.
is. This was in front of clients. The felt they were

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spoken to very rudely and and were visibly shaken up. All volunteers are now given a run down on the situation
before heading to the island and we are calling the volunteers
and asking if there is any other occurrences.

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o log on the personal file and has been asked to add

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all occurances to Risk Manager.

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02/12/201 Harassment Ulva Island, had 3 negative experiences with Ranger talked to told her to avoid 3.
5 by guiding Rakiura (guiding concessionaire): The first before got to Ulva Island, conversations and take details of all negative encounters. Medium

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concessionaire she went shopping and decided to go into When
she talked to and told her what she was doing with DOC,
she was told that what she was doing was a waste of time

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etc.While on Ulva Island had another two negative experiences
or 'run-ins' as she put it . These were in front of clients
with 'talking down to her', telling her 'what a waste of time

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what she is doing and the Department and the Ulva Island
Charitable Trust on Ulva Island'. has said that she cannot

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believe how she was talked to. This left her 'feeling put down and

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not very comfortable in meeting her again'.

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27/09/201 1080 Lyell Member of the public ( made threats and used abusive Stayed calm and was prepared to protect myself if the person 2. Low
6 Harrassment Campsite language towards me using the 1080 operations as a reason. He was to get violent

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lives in the area and was extremely abusive. Eventually left the site

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22/09/201 1080 Abusive 175 Queen 1. Discovered a nail in LH rear tyre of HLF862 which had been This information has been passed onto the Police - Ref # 3.
6 Incidents Street parked overnight at PZ26769397 Medium

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Westport Police Acknowledgement Form Ref: 160922/2693 (Nail).
Police Acknowledgement Form Ref: 160922/2763 (Verbal

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It is believed that this may be linked to 1080 protestors who would abuse)

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have had to enter through a shut gate.
DOC National Office have been advised of the damage to

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2. Abusive and derogatory posts on Facebook directed at DOC vehicle, derogatory comments directed at a staff
n charge of 1080 op - lead by member on Facebook and verbal abuse of staff member.by
(1080 protestor) 1080 protestors.

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https://www.facebook.com/groups/1080.eyewitness
Working with to have Facebook

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3. Verbal abuse of staff member (1080 pulled and there will be further followup with Westport Police

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protestor) in Karamea later today.

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08/04/201 JT: Angry VC Franz Josef An American tourist wanted change for the laundromat which the asked him to leave, he continued to swear and abuse 2. Low
6 visitor Visitor Visitor Centre didn't have. He became aggressive and started her, until she suggested that she would call the Police.

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Centre swearing at .

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03/04/201 JT: angry Westland was working alone in the Visitor Centre when a hunter came attempted to contact the field ranger working that day 3.
5 hunter Tai Poutini in to request a hunting permit. He became frustrated when Jodie via a handheld radio from the back office, but no contact was Medium

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harassment National couldn't answer his questions about recent 1080 drops in the local made. (CSM Biodiversity) to
Park Visitor area. He became increasingly aggressive. seek advice and 'check in' with. The hunters friend came in
Centre to the VC and managed to calm the situation somewhat.

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had just opened the Visitor Centre when a hunter came in to Shortly after that (about 20 minutes after the hunter first
request a new hunting permit. He asked about when the last 1080 arrived) the field ranger came back into the office and the
drops were completed in the Copland and Karangarua valleys. hunters left. called back and checked all was

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did not know the answer to this and the hunter became ok.
frustrated – asking why she worked there if she didn't know

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the answers about 1080. said that she would call someone

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to get an answer but this seemed to aggravate him further –
he started ranting about DOC using 1080 because they "are f'ing

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idiots". He asked what her opinion was – she told him

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that she understood his frustrations but that she couldn't help
without calling someone.

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As he continued ranting, turned down the front desk radio
and went to the office space behind the VC desk. She attempted to
radio the Glacier duty ranger ) with no luck. She

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then called on the phone to tell her about the
situation and they made a plan for a repeat phone call to check

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back in. The hunter followed out to the back office and asked
if she had any answers. She asked him to return to the other side

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of the VC desk which he did but continued ranting. Jodie told the
hunter that he was scaring her and asked him to please calm down

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which he did not. He asked about cultural beliefs in relation
to 1080.

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At this point his friend came into the Visitor Centre and asked if he

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was 'going on about 1080 again'. This seemed to calm the hunter
down. The friend apologised and noted that they are both really

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passionate about the 1080 issue. At this point in time,
returned to the office. Jo

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able to help them. Instead they walked out
the door upon seeing him come in. called back in to
check all was ok.

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21/02/201 Abusive Onetahuti While leading a ,I As I was afraid for my own safety, and that of the group I 3.
5 Camper Camp site, noticed a camper camping on the beach at Onetahuti. I approached was leading, I took the camper's ticket and removed myself Medium

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Abel him and his partner, and politely asked them to move their tent to from his general surroundings and sight. I reported this
Tasman the campground, where there were 6 spare sites available. He incident to in person the next day (Sunday,
quickly became abusive and threatened me, telling me to bugger 22nd Feb), and then to on Monday 23rd Feb. I

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off, and that he had been at Bark Bay the previous night and had will also report the camper to the police for abusive and
been told by the Hut Warden there that "what he didn't see, threatening behaviour, and breach of TDC by-laws and DOC
wouldn't hurt him", so what was my problem. He refused to remove compliance rules for National Park users.

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his tent from the beach.

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09/06/201 Insecure door Monro E-mail sent to all staff on 22 May requiring doors to be locked due Discussed with individual who says that it may not have been 2. Low

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5 to Department Building, to heightened potential security risk. her, but happy to take the blame for this.
Office, Monro Nelson
Building On inspection, I noted that the door to the ground floor was placed Door then locked by Administration Manager on exiting.
in the unlocked position (on the catch).

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Note this was the first of two such incidents noted by the
On questioning why this was the case, I was informed that the Administration Manager on the same day.

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ground floor team humoured my decision and that they assessed
the risk as low, thereby taking acgion against the health and safety

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direction.

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