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pnr=2558733183^B^17Apr2017^0#
IRCTCseTicketingService
ElectronicReservationSlip(PersonalUser)
1.ThisTicketwillbevalidwithanIDproofinoriginal.PleasecarryoriginalIdentityProof.IffoundtravelingwithoutoriginalIDproof,
PassengerwillbetreatedaswithoutticketandchargedasperextentRailwayRules.
2.ValidIDstobepresentedduringtrainjourneybyoneofthepassengerbookedonaneticket:VoterIdentityCard/Passport/
PANCard/DrivingLicense/PhotoIDcardissuedbyCentral/StateGovt/PublicSectorUndertakingsofState/Central
Government,DistrictAdministrations,MuncipalbodiesandPanchayatAdministrationswhicharehavingserialnumber/Student
IdentityCardwithphotographissuedbyrecognizedSchoolorCollegefortheirstudents/NationalizedBankPassbookwith
photograph/CreditCardsissuedbyBankswithlaminatedphotograph/UniqueIdentificationCard"Aadhaar".
3.Generalrules/Informationforeticketpassengerhavetobestudiedbythecustomerforcancellation&refund.
**InclusiveofServiceTax 103Only
#ServiceChargespereticketirrespectiveofnumberofpassengersontheticket.
PASSENGERDETAILS:
SNo. Name Age Sex FoodChoice BookingStatus CurrentStatus
1 IPSINGH 21 Male NON_VEG CNF/B6/66/MIDDLE CNF/B6/66/MIDDLE
ThisticketisbookedonapersonaluserIDandcannotbesoldbyanagent.Ifboughtfromanagentbyanyindividual,itisathis/herownrisk.
TicketPrintingTime:16Apr201710:10:51HRS
IMPORTANT:
1.Fordetails,rulesandterms&conditionsofETicketingservices,pleasevisitwww.irctc.co.in.
2.*NewTimeTablewillbeeffectivefrom1Oct2016.DeparturetimeandArrivalTimeprintedonthisERS/VRMisliabletochange.PleaseCheckcorrectdeparture,
arrivalfromRailwayStationEnquiry,Dial139orSMSRAILto139.
3.ThereareamendmentsincertainprovisionofRefundRules.ReferAmendedRefundRulesw.e.f12Nov2015.(detailsavailableonwww.irctc.co.inunderheading
RefundRule>CancellationofTicketandRefundRules2015.)
4.TheaccommodationbookedisnottransferableandisvalidonlyiftheORIGINALIDcardprescribedispresentedduringthejourney.TheERS/VRM/MRMalong
withvalididcardofanyonethepassengerbookedoneticketproofinoriginalwouldbeverifiedbyTTEwiththenameandPNRonthechart.IfthePassengerfail
toproduced/displayERS/VRMduetoanyeventuality(loss,damagedmobile/laptopetc.)buthastheprescribedoriginalproofofidentity,apenaltyofRs.50/per
ticketasapplicabletosuchcaseswillbelevied.Theticketcheckingstaffonboard/offboardwillgiveexcessfareticketforthesame.
5.Eticketcancellationsarepermittedthroughwww.irctc.co.inbytheuser.
6.PNRshavingfullywaitlistedstatuswillbedroppedandthenamesofthepassengerswillnotappearonthechart.Theyarenotallowedtoboardthetrain.
HoweverthenamesofPARTIALLYwaitlisted/confirmedandRACwillappearinthechart.
7.ObtaincertificatefromtheTTE/Conductorincaseof(a)PARTIALLYwaitlistedeticketwhenLESSNO.OFPASSENGERStravel,(b)A.C.FAILURE,(c)TRAVEL
INLOWERCLASS.ThisoriginalcertificatemustbesenttoGGM(IT),IRCTC,InternetTicketingCentre,IRCABuilding,StateEntryRoad,NewDelhi110055after
filingTDRonlinewithinprescribedtimeforclaimingrefund.
8.IncaseofPartialconfirmed/RAC/Waitlistedticket,TDRshouldbefiledonlinewithinprescribedtimeincaseNOPASSENGERistravellingforprocessingof
refundasperRailwayrefundrules
9.WhileTDRrefundrequestsarefiled®isteredonIRCTCwebsitewww.irctc.co.in,theyareprocessedbyZonalRailwaysasperRailwayRefundRules.(detail
availableonwww.irctc.co.inunderheadingGeneralInformation.
10.Inpremiumspecialtraincancellationisnotallowed.
11.Confirmedticketcanbecancelleduptothirtyminutesbeforescheduleddepartureofthetrain.However,norefundshallbegrantedoncancellationofconfirmed
ticketafterfourhoursbeforethescheduleddepartureoftrain.
12.RAC/partiallyconfirmedTicketcanbecancelleduptothirtyminutesbeforescheduleddepartureofthetrain.However,refundwillbegrantedasperprovisions
ofextantRailwayRefundRule.
13.Incase,onapartyeticketorafamilyeticketissuedfortravelofmorethanonepassenger,somepassengershaveconfirmedreservationandothersareon
RACorwaitinglist,fullrefundoffare,lessclerkage,shallbeadmissibleforconfirmedpassengersalsosubjecttotheconditionthattheticketshallbecancelled
onlineoronlineTDRshallbefiledforallthepassengersuptothirtyminutesbeforethescheduleddepartureofthetrain.
14.ForSuvidhaTrain,only50%refundisallowedincaseofcancellationofConfirm/RACticketsupto6hoursbeforethescheduleddepartureofthetrainor
preparationofchartwhicheverisearlier.
15.IncaseofTrainCancellation,fullrefundwillbegrantedautomaticallybytheSystem.However,ifthetrainiscancelledpartiallyonitsrun,passengersare
requiredtofileTDRwithin72hrsfromscheduledepartureofthetrainfromthepassenger'sboardingstation.
16.Passengersareadvisednottocarryinflammable/dangerous/explosive/articlesaspartoftheirluggageandalsotodesistfromsmokinginthetrains.
17.Contactuson:24*7HrsCustomerSupportat01123340000/01139340000,ChennaiCustomerCare04425300000orMailTo:care@irctc.co.in.
18.Varietyofmealsavailableinmorethan1500trains.Fordeliveryofmealofyourchoiceonyourseatlogontowww.ecatering.irctc.co.inorcall1323TollFree.
Foranysuggestions/complaintsrelatedtoCateringservices,contactTollFreeNo.1800111321(07.00hrsto22.00hrs)
19.RailwaySecurityHelplineNo.182
20.ALLIndiaPassengerHelplineno138
21.PNRandtrainarrival/departureenquiryno.139
22.Toreportunsavourysituationduringjourney,Pleasedialrailwaysecurityhelplineno.182
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