Name:

SPI - Intools: (Admin) Understanding how each users Domain and Reference Explorer
settings are stored particularly in a thin client setup.

PROB: (Admin) Receiving error message when user attempts to open Domain Explorer
or Reference Explorer. Also experiencing problems in accessing Wiring module because
of its individual explorer.

ISSUE: Unable to access Domain or Reference Explorer and Wiring module.

SOLUTION:

Customer reported the following issue in a thin client type setup:

When a user first logs in, that first user typically would have no problems logging in to
SPI and opening Domain Explorer or Reference Explorer. Any users that logged in later
would have problems opening up the explorer windows receiving the following
messages:

Path not found InitializeComponent

Path not found in DomainExplorer70

The customer setup was not allowing each user a specific location which creates and
stores a file called explorer.ini. This file is called on by the code to be created and stored
in a certain location as directed by the following Windows registry entry on the users
local workstation:

\My Computer\HKEY_CURRENT_USER\Volatile Environment\HOMEDRIVE

\My Computer\HKEY_CURRENT_USER\Volatile Environment\HOMEPATH

For most users working with a local installation the Data entries for each registry entry
would have typical values of:

HOMEDRIVE C:
HOMEPATH - \Documents and Settings\<insert machine name>

The customer had the following entries because of their thin client setup:

HOMEDRIVE U:
HOMEPATH - \

Each explorer.ini file per user when created was stored in the U:\ location but the
customer was running a command to unmap the U:\ location per user for performance
purposes. As a result this was in essence deleting the explorer.ini file since SPI could no
longer see the file. Once they began leaving the mapped U drive in place then SPI
would work correctly for each user.

____________________________________________

Product(s): SmartPlant Instrumentation

Version(s): Version 7 and above
Source: SR # 1-53196751
Date: 2/5/2007