STEPHANIE CZEPIEL

14 Newport Ave | Courtice, Ontario L1E 2B8| (416) 908-6747 | s_czepiel@hotmail.com

EDUCATION
Diploma, Medical Office Administration September 2016 to December 2017
Durham College, Whitby, Ontario
Cumulative GPA of 4.67 out of 5.0

Fashion Business Management 2010 to 2013

Seneca College, North York, Ontario

RELEVANT SKILLS

Highly proficient in Microsoft Office Word, Excel, Outlook, and PowerPoint

Experienced in time management, establishing priorities, and complying with deadlines
Effectively contributes to team goals and success, and takes initiative when working independently
Strong ability to listen and respond to customers needs and concerns through effective communication and
problem-solving skills

EXPERIENCE
Lead Sales Associate May 2010 to Present
PVH Tommy Hilfiger, Pickering, Ontario

Currently working full-time while completing my Medical Office Administration education

Consistently provides customer service to company standard
Articulates company business goals within the store
Maintains strong knowledge regarding product, promotions, and special events to articulate to customers for more
effective selling
Assist in executing markdowns and floor moves when needed
Ensure consistent and accurate replenishment of product onto the sales floor
Authorized to do refunds, exchanges, store credits, sale sends, gift cards, cash pulls, and no sales
Authorized to reconcile all media when requested: Count in register tills, countdown register tills, safe cash fund
secondary verification, audit registers between cashiers

VOLUNTEER EXPERIENCE
Receptionist Volunteer
Sherwood Park Management, North York, Ontario July 2009 to August
2009

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Perform other receptionist duties such as filing, photocopying, collating, faxing etc.

References available upon request