Zoe Day

768 Crowells Court

Oshawa, Ontario L1K1W9
289 688 8487, zcday95@gmail.com

SUMMARY OF QUALIFICATIONS
Competent at managing responsibilities and tasks in a fast paced and
high-volume environment
Proficient at using Microsoft Word and Excel
Able to collaborate with co-workers and work in a team as well as
independently
Possess exceptional verbal and written communication skills as well as
being pleasant and personable
EDUCATION
Office Administration
(Health Services- Fast track Diploma)
2016-2018
Durham College, Whitby, Ontario

WORK EXPERIENCE
Bakery Associate April
2014- current
Walmart, Oshawa, ON
Collaborate with co-workers to ensure stock is replenished quickly
Cross-trained in order to provide backup for other departments as
needed
Assisted customers by remaining knowledgeable on products that are
offered
Record customers orders made by telephone or in person

Barista November 2013-

March 2014
Brown Dog Bootleg Caf, Oakville, ON
Ensured high levels of customer satisfaction through excellent
customer service
 Educated customers by explaining the menu and answering any
questions
Updated job knowledge by participating in educational opportunities

VOLUNTEER HISTORY

Office Receptionist February

2017- April 2017
Community Living Oshawa/Clarington
Answered incoming calls in a timely and professional manner
Followed standardized organization and filing procedures
Prepared outgoing office mail for pickup

Library Assistant September

2010- June 2012
Maxwell Heights SS
Sorted materials according to established library procedure
Located library material for patrons
Enter and update patrons records on the computer

REFERENCES AVAILABLE UPON REQUEST