document analysis

Document analysis is a robust technique that allows

the analyst an in-depth look at current
organizational practices. DA can give the analyst a
preview before meeting with stakeholders or form
the basis for other analysis techniques.

A common organizational
document that can be
analyzed is the job
description. This gives the
analyst a good idea of the a
job before they approach the
real-world environment.
Well-written job descriptions
can even be used to form the
basis for analysis.

Other document that can be analyzed include:

performance evaluations yearly reports

strategic plans help desk reports
white papers training materials
standard operating internal audits
procedures