CMMI - Level 3

Process no. Process Process area

1 WP/WMC/IWM Work Planning, Work monitoring and c
2 RQM Requirement Management
3 PPQA Quality Assurance
4 CM Configuration Management
5 SAM Supplier Agreement Management
6 SD Service Delivery
7 M&A Measurement & Analysis
8 IRP Incident Resolution & Prevention
9 SST Service System Transition
10 STSM Strategic Service Management
11 RSKM Risk Management
12 CAM Capacity and Availability Management
13 SCON Service Continuity
14 OT Organizational Training
15 OPD Organizational Process Definition
16 OPF Organizational Process Focus
17 DAR Decision Analysis & Resolution
Process SPG (Service process group)
Service Management Prasanna/Mani/Mahesh
Requirement Management Antony/Bragadeesh/Suresh
Quality Assurance Saravanan/Abhijit
Configuration Management Nithyanandhan/Ram Sagar
Supplier Agreement Management Anevar/Barath
Service Delivery Arun/Giri
Measurement & Analysis Santhana/Joseph/Vijayavel
Incident Resolution & Prevention Bhupinder/Jitu
Service System Transition Karthikeyan/Nirenjan
Business Management Kishan/Ashok
Risk Management Suresh/Subash
Capacity and Availability Management Dharma/Prabhakar/Yamuna
Service Continuity Praveen/Thiyagu
Organizational Training Prasanna/Mani
Service Process Management Deepak/Mahesh/---
Service Process Management Deepak/Mahesh/---
Decision Analysis & Resolution Meenashinathan/Dinesh/
 Date Process Templates Checklist Guidelines

9 to 10.00