Professional Documents
Culture Documents
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MIS 375687
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1 . ! Our first meeting. Lets get to know one
another! ................................................................................................................................... 8
1.1 ! ....................................................................................................... 8
1.2 Our job ...................................................................................................................... 9
2 In the office ..................................................................................................................... 12
2.1 Office supplies ......................................................................................................... 12
2.1.1................................................................................................................................ 12
2.1.2 Prepositions of place ........................................................................................ 14
2.2 Customer service ..................................................................................................... 15
2.2.1 Taking messages .............................................................................................. 15
2.3 Design your own business card in English ................................................................ 18
3 Safety and health ............................................................................................................ 21
3.1 ...................................................................................................................................... 21
3.2 Useful tenses ........................................................................................................... 22
3.2.1................................................................................................................................ 22
3.2.2................................................................................................................................ 24
4 Writing a C.V. .................................................................................................................. 25
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- Self introductions
- Office supplies
- Telephone communication
- Message taking
- Basic tenses
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, http://dictionary.in.gr/.
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1 . ! Our first
meeting. Lets get to know one another!
1.1 !
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His or Her name: Whats your name?
My name is __________.
Where do you live?
I live in __________.
Tell me a few things about your family.
I am married/single. I have _____ kids, [add their names].
What do you do?
I work at __________.
What do you like to do in your free time? / What are your bobbies?
In my free time, I like to __________.
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Text 1
My name is Stephanie. I work in an office. I work as a part-time secretary. The office is in
Maroussi.
I have been working at this office for two months. I am really pleased with the working
environment. I meet lots of new people every day. The other colleagues are very nice. The
office hours are quite hard, but I want to be good at what I do.
Text 2
My name is George. I used to work as a cleaner. My work was in Pireas. I liked my work, but it
was really difficult. I woke up very early in the morning and had to work for several hours.
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WHAT do you do?: ; ; HOW do you do?: ; ;
10
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Sit in groups of threes. Consider the following question and discuss your answers in Greek for a
few minutes.
1. Noisy typers.
2. Noisy eaters.
3. People who leave the kitchen in a mess.
4. People who leave the bathroom in a mess.
5. Colleagues who never clean their desks.
6. On Mondays, people who ask how I spent
my weekend.
7. People who make unnecessary noise.
8. Co-workers who are permanently stressed.
11
2 In the office
2.1.1
Match the pictures with the rights words (answers at the end of the chapter):
A B C D
E F G H
I J K L
M N O P
12
10.Pins 12.Pen holder 15.Stapler
Now use the appropriate words from the list above to fill in the blanks in the sentences below.
Careful: Not every one of them is used!
1. Use a _______________ to create holes in sheets of paper, often for the purpose of
collecting the sheets in a _______________ or folder.
When you finish, check your answers with the key at the end of the chapter.
,
N6_AGGLIKA_ERGASIAKO:
13
2.1.2 Prepositions of place
www.easypacelearning.com
Try to guess (if you are not certain) which preposition relates to which of the pictures above.
1. above 11. from to 20. opposite
2. across 12. in/inside 21. out of
3. against 13. in front of 22. over
4. along 14. into 23. past
5. among 15. near 24. round/around
6. at 16. next to / by / 25. towards
7. behind beside 26. through
8. below 17. off 27. under
9. between 18. on 28. up
10. down 19. onto
14
When youre done, check your answers with the key, at the end of the chapter.
Split in groups of two or three. Look at the following drawings and decide on how to answer
the following question:
1 2 3 4
5 6 7 8
9 10 11 12
When youre done, check your answer with the key, at the end of the chapter.
Now, work in small groups (2 or 3 students) and decide on asking and answering questions on
specific objects in the classroom.
,
.
15
SECRETARY: Hello.
CALLER: Hello. Could I talk to Mrs
Jenkins please?
SECRETARY: I am sorry, but she is not
available right now. Who is calling
please?
CALLER: This is John Smith, from
Suppliers Ltd. Do you know what time
shell be back?
SECRETARY: She told me she would be
back by 4 oclock. Could I take a
message?
CALLER: Yes. I am calling to arrange the details for the meeting in Serres this
weekend. Could she call me back as soon as possibe please?
SECRETARY: Of course sir. Can I take your number please?
CALLER: Yes, its 054-537-9008.
SECRETARY: And could you spell your surname please?
CALLER: Yes, its Smith, S-M-I-T-H.
SECRETARY: Ill right. Ill tell her you called.
CALLER: Thanks a lot. Bye.
SECRETARY: Goodbye.
16
When you finish, check your answer with the key, at the end of the chapter.
Now, form groups of two. Take turns as the office receptionist, answering the phone and
relaying messages. The other students call and leave a specific message for a friend or family
member. The student taking the message writes it down and repeats it aloud.
Role cards:
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2.3 Design your own business card in English
What inferences can you make about the jobs described and the personality of their holders?
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Now its time to design your own English business card! Let your imagination and creativity
free. Heres how to do it:
First, work on your own. What information would you put in your business card? In the space
below, write that information. Dont worry about the order.
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Now take a blank piece of paper and spend a few minutes designing your new business card.
Let your imagination free! Remember: all the information you provide on your card should be
in English!
When you finish, show your new business card to your colleagues. Say a few things about your
choices.
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3 Safety and health
3.1
Match the words with the appropriate picture. Careful: in one case, different words/phrases
may link to similar signage!
1. Cigarette/ 6. Fire 12. Waterclose
smoking 7. Fire alarm 13. Notice
allowed 8. Fire assembly 14. Stairs
2. Do not enter! point 15. Smoke alarm
3. Dont use the 9. Fire exit 16. Way out
lifts! 10. Fire
4. Door extinguisher
5. Emergency exit 11. No smoking
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A C
D
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G H
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I J L
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M N P
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When youre done, see the key at the end of the chapter.
3.2.1
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(examples).
1 I saw Peter yesterday. A
.
2 I will clean my desk tomorrow. B
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3 I go to work every day. C
.
4 I am having a class right now. D
.
5 I was typing my essay when Maria called. E
.
I have finished my homework.
6 F
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I will have finished the exercise by the
7 time you arrive. G
.
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I have been working on this account for 5
8 H
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Simple
Continuous
Perfect
Perfect Continuous
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,
N6_AGGLIKA_ERGASIAKO:
3.2.2
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I _______________ for a job. LOOK FOR
.
I _______________ as a secretary in a company. WORK
.
I _______________ the project. JUST FINISH
.
The colleagues _______________ the room since this morning. CLEAN
, .
By the time you return, I _______________ the bank. PAY
, .
I cannot talk to you right now, I _______________ g a patient. EXAMINE
.
A few minutes ago I _______________ my boss. COME ACROSS
5 .
The apples _______________ 5 euros. COST
, .
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4 Writing a C.V.
What is a C.V? CV stands for curriculum vitae. It is frequently called a rsum (also spelled
resum or resume), and it is a document that presents our skills, work experience and
educational background.
The European Union has created a useful online template that can help you develop and
structure your CV. It is called Europass, and it can be found here:
http://europass.cedefop.europa.eu/en/documents/curriculum-vitae.
Below, we are going to follow the structure of Europass. It has the following outline. Fill it in!
Curriculum Vitae
GENERAL INFORMATION
Address:
Telephone Number:
Social Security #:
Sex: Email:
This entry gives an immediate overview of your profile by focusing on your core
competences
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Position / preferred job / studies applied for
Specify your job target or occupational field (e.g.: database manager and administrator)
_________________________________________________________________
EDUCATIONAL BACKGROUND
Describe your education and training, starting from the most recent. Fill in as many such
tables as necessary.
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Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:
26
Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:
Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:
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WORK EXPERIENCE
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_____ per ________ _____ per ________
Supervisors Name: Supervisors Title:
Duties and
Responsibilities: 1. ______________________________________________________
2. ______________________________________________________
3.
Reasons for leaving:
PERSONAL SKILLS
Mother tongue(s): ____________________________________________________________
Other language(s):
UNDERSTANDING SPEAKING WRITING
Spoken Spoken
Listening Reading
interaction production
[Insert Level] [Insert Level] [Insert Level] [Insert Level] [Insert Level]
You can find more information on these skills and the levels (A1, A2, B1, B2, C1, C2) you
are required to use here: http://www.greeklanguage.gr/certification/node/97
Communication Skills
Communication skills refer to living and working with other people, in positions where
communication is important and situations where teamwork is essential (for example culture
and sports), in multicultural environments, etc. Describe your communication skills, e.g.:
team spirit;
good ability to adapt to multicultural environments, gained through my work
experience;
good communication skills gained through my experience as sales manager.
Specify in what context they were acquired (through training, work, seminars, voluntary or
leisure activities, etc.).
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Organisational /Managerial Skills
projects and budgets; at work, in voluntary work (for example culture and sports) and at home,
etc. Describe your organizational/managerial skills, e.g.:
Leadership (currently responsible for a team of 10 people);
Sense of organisation (experience in logistics);
Good experience in project or team management. and say in what context they were
acquired (through training, work, seminars, voluntary or leisure activities, etc.).
Job-related Skills
Job-related skills refer to mastery of specific kinds of equipment, machinery, etc. other
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Good command of quality control processes (I was responsible for the implementation
of quality audit in my dept)
Specify in what context they were acquired (through training, work, seminars,
voluntary or leisure activities, etc.).
Computer Skills
Computer skills refer to word processing and other applications, database searching,
acquaintance with Internet, advanced skills (programming etc.). Describe your computer skills,
e.g.:
Good command of Microsoft Office tools (Word, Excel and PowerPoint);
Basic knowledge of graphic design applications (Adobe Illustrator, PhotoShop).
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
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REFERENCES
Include at least 2.
Name: Employer:
Job Title:
Home Phone #: Work Phone #:
Name: Employer:
Job Title:
Home Phone #: Work Phone #:
,
N6_AGGLIKA_ERGASIAKO:
32
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A-8, B-1, C-7, D-3, E-14, F-13, G-12, H-10, I-2, J-4, K-15, L-6, M-11, N-5, O-9, P-16
Blank-filling activity:
1. Use a hole-puncher to create holes in sheets of paper, often for the purpose of
collecting the sheets in a binder or folder.
34
2: In the office / 2.1: Office supplies / 2.1.2
Prepositions of place
1-on, 2-over/above, 3-in/inside, 4-in front of, 5-next to/beside, 6-off, 7-into, 8-out of,
9-between, 10-onto, 11-among, 12-opposite
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2.2: Customer service / 2.2.1: Taking messages
meeting in Serres
this weekend
1-K, 2-N, 3-P, 4-O, 5-J, 6-E, 7-L, 8-H, 9-A, 10-C,
11-B, 12-D, 13-F, 14-G, 15-M, 16-I
Useful tenses
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. .
I have finished my I will have finished
homework. the exercise by the
time you arrive.
,
Perfect
.
.
I have been working
on this account for 5
hours.
Perfect Continuous
.
3.2.2
.
I am looking for a job. LOOK FOR
.
I have worked as a secretary in a company. WORK
.
I have just finished the project. JUST FINISH
.
The colleagues have been cleaning the room since this morning. CLEAN
, .
By the time you return, I will have paid the bank. PAY
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, .
I cannot talk to you right now, I am examining a patient. EXAMINE
.
A few minutes ago I came across my boss. COME ACROSS
5 .
The apples cost 5 euros. COST
38