Customer Query Management Project Report:

Call +91 - 99431 68178 for full project report (applicable for MBA final year st
udents)
Customer query management solution platform is on demand product information pla
tform. Your customers can now ask specific queries about your product, service o
r support & receive authentic information from you. It helps brand owners to dir
ectly engage end customers & provide information that increases customer involve
ment, satisfaction with your brand & improves loyalty.
Salient Features:
Product Authenticity
Usage How to use it? / operate it?
Usage instructions
Life information Food, Pharma
Compatibility
Product Specifications features, performances, functions etc
Safety tips
Maintenance information
Storage instructions
Warranty / user registration
Information about nearest service centre, customer support centre, show room
etc
Product benchmarks, comparisons, user ratings, feedbacks etc
Latest & new product releases & new offers.
Real time, remote product demonstrations electronic goods etc
Information, offers & promotions like customer who bought this also bought etc

Platform provide consistent information specific to query. It complements the sa

les executives from channel partners & retailers. Many customers would be intere
sted to get information directly from you. It improves the brand image & creates
an opportunity for manufacturers & brand owners to directly initiate the dialog
ue with end customers.