Section A

Answer all questions

1 (a) Define the term stakeholder. [2]

(b) Briefly explain two ways a public limited company is accountable to its
shareholders. [3]

2 (a) Define the term management. [2]

(b) Briefly explain two of Mintzbergs roles of management. [3]

3 (a) Define the term social enterprise. [2]

(b) Briefly explain two ways in which the objectives of a social enterprise might be
similar to those of other types of business. [3]

4 Briefly explain one style of business leadership. {5}

Section B

Answer on question only

5 (a) Explain why it is important for a business to have an effective system of

recruitment and selection. [8]

(b) Discuss why a school might decide to recruit a new head teacher externally,
rather than by internal promotion. [12]

6 Discuss the factors that would indicate that a retail business has effective human
resource management. [20]

7 (a) Explain why a business environment might be described as dynamic. [8]

(b) Discuss the view that the only purpose of private sector businesses is to make
profit, not to pursue corporate responsibility objectives. [12]