Invitation to Tender

Contract Name: Management Services - Mooloolaba Beach Holiday Park

Contract Number: ITT1651

Contract Overview
Tenders are invited for the provision of management services at the Mooloolaba Beach Holiday Park for a
term of two (2) years, commencing 1 July 2017 and expiring on 30 June 2019. An option to extend for a
further 12 month period is at Councils sole discretion.

Mooloolaba Beach Holiday Park is situated on Queenslands Sunshine Coast, fronting Mooloolaba Beach
from Parklyn Parade. The holiday park enjoys a great waterfront location and is close to a shopping and
restaurant precinct. The holiday park includes 75 powered tourist sites. The park has an amenity building,
camp kitchen and BBQ shelter.

The contract requires the successful Respondent to manage the day to day operations of the holiday park.
These duties include, but are not limited to:

operating the reception and office, which includes managing bookings, enquiries, check-in and
check-out, issuing receipts and banking processes;
cleaning and maintenance of amenities, cabins, and facilities;
grounds and garden maintenance;
supply of consumable goods; and
daily, weekly, and monthly reporting.

The contract is commission based from revenue generated by the holiday park, paid in arrears on a monthly
basis. Tender submissions are to include the percentage of commission required to operate the park as per
the attached Management Agreement. The parks history and forcasted revenue data has also been
provided to assist with the development of Tender submissions.

Mooloolaba Beach Holiday Park is one of six (6) holiday parks operated by the Sunshine Coast Holiday
Parks business unit of Council. The business and marketing plan of Sunshine Coast Holiday Parks has
provided a solid platform with the branding, website and other marketing and promotional material in recent
years. The website features an online booking tool to enable customers to book sites and cabins via the
internet which has been well received by the market.

The business and marketing plan is to continue to concentrate on the tourist market by ensuring a reliable
3.5 star rating of the park is maintained. This is achieved by having well presented and maintained holiday
park facilities. The successful management team will be expected to maintain this standard and provide a
family friendly atmosphere. This holiday park is planned to be fully re-developed in 2019 to make a state of
the art iconic holiday park, befitting the premier beachfront location.

Invitation to Tender - Page 1/4

Sunshine Coast Council 2014
Contract Name: Management Services Mooloolaba Beach Holiday Park
Contract Number: ITT1651

PART 1 TENDER PROCESS TERMS

The Tender Process Terms will govern the entire Tender Process, including the assessment of all Tenders.
The Tender Process Terms are available on the following link
http://www.sunshinecoast.qld.gov.au/addfiles/documents/tenders/tender_process_terms_march.pdf
A summarised version of the process is as follows:
This document represents the release of the Tender to the market;
Tenders will be accepted until 12noon 27 February 2017;
Evaluation of Tenders will be conducted against predetermined evaluation criteria and within Councils
governance and probity framework;
Council, at its sole discretion, may shortlist Tenders and conduct interviews as deemed necessary;
Council may accept none, one or more of the Tenders submitted.

Probity Environment
In the preparation of any Tender, Prospective Respondents should consider the following:
All requests for assistance, advice, clarifications and/or further information should be directed to the
contact point contained in Schedule 1 Item 5 of this Invitation to Tender.
Direct contact with any elected member of Council or Local Government Employee regarding any part of
this Tender, other than those listed in Schedule 1 Item 5, is prohibited.
Any prohibited contact with a Local Government Employee or elected member of Council may result in
the Respondent or Prospective Respondent and their Tender being disqualified from the Tender
Process.
The Tender Process Terms will take precedence over information contained in this part in the event of
conflict between the two.

PART 2 LIST OF SCHEDULES

The following Schedules form part of this Invitation to Tender:

Schedule 1 Tender Details

Schedule 2 Information Session
Schedule 3 Evaluation Criteria
Schedule 4 General Terms and Conditions
Schedule 5 Service Specification and Supporting Documentation
Schedule 6 Tender Response Form

Invitation to Tender - Page 2/4

Sunshine Coast Council 2014
Contract Name: Management Services Mooloolaba Beach Holiday Park
Contract Number: ITT1651

SCHEDULE 1 TENDER DETAILS

Terms used in this Invitation to Tender take their meaning from the Tender Process Terms (TPT) (available
in Part 1 of the Invitation to Tender above).
This Invitation to Tender is subject to the Tender Process Terms. A brief summary of key aspects of this
Invitation to Tender is set out in the table below:

Item Description Detail

1. Closing Date 12noon, 27 February 2017
(Clause 1.1 and 5.3(b)(ii) of the TPT)
2. Contract Name and Number: Contract Name: Management Services - Mooloolaba Beach Holiday
(Clauses 1.1 and 5.3(b)(i) of the TPT) Park
Contract No: ITT1651
3. Tender lodgement times Any time up to 12noon on the Closing Date.
(Clause 5.3(b)(ii) of the TPT)
4. Validity Period 90 days from the Closing Date.
(Clause 5.7 of the TPT)
5. Name and contact details The Contract Administrator is the Sunshine Coast Holiday Parks Co-
ordinator.

Technical Enquiries
Prospective Respondents should address enquiries in relation to
technical aspects of the Contract, in writing via email to
tenderenquiries@sunshinecoast.qld.gov.au

Submission Enquiries
For assistance with accessing the Invitation to Tender and attachments,
or submitting your electronic Tender, please contact the Queensland
Government QTenders website team via email BSU@hpw.qld.gov.au or
telephone (07) 3215 3699.

Note: Respondents must keep the file size of each document below
10Mb.
6. Tender Box Tenders must be submitted electronically through the Queensland
Government QTenders portal prior to the Closing Date:
https://www.hpw.qld.gov.au/qtenders/index.do

7. Local Government inviting Tenders Sunshine Coast Regional Council ABN 37 876 973 913.

8. Clarifications Cut-off for requests for clarification or further information is 48 hours

prior to the Closing Date.

SCHEDULE 2 INFORMATION SESSION

Date and Time: 7 February 2017 at 10:00am

Address: Mooloolaba Holiday Park
Parkyn Parade, Mooloolaba

Invitation to Tender - Page 3/4

Sunshine Coast Council 2014
Contract Name: Management Services Mooloolaba Beach Holiday Park
Contract Number: ITT1651

SCHEDULE 3 EVALUATION CRITERIA

The Evaluation Criteria are:
(a) Price
(b) Capability and Experience
(c) Methodology
(d) Management Systems and Plans

SCHEDULE 4 GENERAL TERMS AND CONDITIONS

The following attachment comprises the General Terms and Conditions.
Details
Draft Management Agreement

SCHEDULE 5 SERVICE SPECIFICATION and SUPPORTING DOCUMENTATION

Nil

SCHEDULE 6 TENDER RESPONSE FORM

Refer to attached document for completion and electronic lodgement in the Tender Box.
Appendix Number Details
1. Tender Response Form (Word format)
2. Respondents Proposed Budget

Invitation to Tender - Page 4/4

Sunshine Coast Council 2014