JAMES ERRAMELLI

6871 Beattie Street, London, Ontario, N6P 1A3

Cell : (519)-871-3965
E-mail: jamesnrerramelli@gmail.com

OBJECTIVE
To obtain full-time employment which will further advance my knowledge and
experience in the field of Information Technology.

SUMMARY OF SKILLS
Able to work in diverse teams and to communicate well with others
Comfortable with working independently or as a team member
Meticulous with detail
Punctual, dependable, and hard-working
Adaptable to changes in technology and alterations in schedule
Basic knowledge of Windows AD, the configuration of domains and group policies
Extensive experience with the Windows OS, and how to troubleshoot and fix many
problems with it (mostly Windows 7)

EDUCATION
Fanshawe College, London, ON 2013-2016
o Computer Systems Technician
Obtained O.S.S.D from Saunders Secondary School, London, ON 2011
Ontario Scholar 2011

EXPERIENCE

Data Analyst, Utilismart (Co-op) Sept 2015-Dec 2015, April 2016-September 2016
Utilismart, London Ontario
Managed customer meter data stored in a database using a variety of
SQL queries and other in office tools that were available
Actioned tickets in a ticket queue for customer requests and concerns.
Took preventative measures to ensure data entered into the database was accurate
and delivered on time.

Storefront, Tim Hortons Sept 2012Jan 2013

Tim Hortons, London Ontario
Rang in and prepared customers orders professionally and efficiently
Bussed the tables, performed general housekeeping
Kept the storefront well stocked using the FIFO method for refrigerated goods

Co-op Student at Canadian Tire Sept 2011Jan 2012

Canadian Tire, London, Ontario
Learned how to read work orders and complete a maintenance report
Participated in completing tire changeovers, rotations or repairs, as well as a
multitude of other tasks